Segment Information | 10. Segment Information The Company reports financial performance based on its segments, ACI On Premise and ACI On Demand, and analyzes Segment Adjusted EBITDA as a measure of segment profitability. The Company’s chief operating decision maker (“CODM”), which is also our Chief Executive Officer, together with other senior management personnel, focus their review of consolidated financial information and the allocation of resources based upon the operating results, including revenues and Segment Adjusted EBITDA, for the segments ACI On Premise and ACI On Demand, separate from the Corporate operations. ACI On Premise ACI On Demand Revenue is attributed to the reportable segments based upon the product sold and mechanism for delivery to the customer. Expenses are attributed to the reportable segments in one of three methods, (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual products, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities as well as information technology and facilities related expense for which multiple segments benefit. The Company also allocates certain depreciation costs to the segments. Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Corporate and other unallocated expenses consists of the corporate overhead costs that are not allocated to reportable segments. These overhead costs relate to human resources, finance, legal, accounting, merger and acquisition activity, and other costs that are not considered when management evaluates segment performance. The following is selected financial data for the Company’s reportable segments (in thousands): Three Months Ended Nine Months Ended September 30, 2018 September 30, 2017 September 30, 2018 September 30, 2017 Revenue ACI On Premise $ 141,006 $ 126,006 $ 367,431 $ 385,108 ACI On Demand 104,519 99,729 322,399 312,688 Total revenue $ 245,525 $ 225,735 $ 689,830 $ 697,796 Segment Adjusted EBITDA ACI On Premise $ 77,819 $ 65,138 $ 171,477 $ 196,060 ACI On Demand 3,270 (1,241 ) (4,327 ) (8,794 ) Depreciation and amortization (23,545 ) (25,553 ) (72,889 ) (76,772 ) Stock-based compensation (6,575 ) (8,084 ) (20,642 ) (22,724 ) Corporate and unallocated expenses (22,610 ) (18,837 ) (64,122 ) (111,167 ) Interest, net (9,810 ) (9,209 ) (23,406 ) (29,777 ) Other, net (1,304 ) (1,059 ) (3,036 ) (2,176 ) Income (loss) before income taxes $ 17,245 $ 1,155 $ (16,945 ) $ (55,350 ) Depreciation and amortization ACI On Premise $ 2,772 $ 3,321 $ 8,596 $ 9,915 ACI On Demand 7,906 8,576 23,468 25,973 Corporate 12,867 13,656 40,825 40,884 Total depreciation and amortization $ 23,545 $ 25,553 $ 72,889 $ 76,772 Assets are not allocated to segments and the Company’s CODM does not evaluate operating segments using discrete asset information. The following is selected financial data for the Company’s geographical areas and revenues by geographic location and primary solution category for the periods indicated (in thousands): Three Months Ended September 30, 2018 Three Months Ended September 30, 2017 (in thousands) ACI ACI Total ACI ACI Total Primary Geographic Markets Americas - United States $ 26,022 $ 88,401 $ 114,423 $ 36,189 $ 84,669 $ 120,858 Americas - Other 16,709 2,409 19,118 16,874 2,314 19,188 EMEA 80,738 12,385 93,123 47,919 12,104 60,023 Asia Pacific 17,537 1,324 18,861 25,024 642 25,666 Total $ 141,006 $ 104,519 $ 245,525 $ 126,006 $ 99,729 $ 225,735 Primary Solution Categories Bill Payments $ — $ 64,134 $ 64,134 $ — $ 62,328 $ 62,328 Digital Channels/Online 7,499 9,327 16,826 13,403 11,555 24,958 Merchant Payments 6,216 18,052 24,268 6,423 12,458 18,881 Payments Risk Management 7,259 11,068 18,327 10,887 11,192 22,079 Real Time Payments 23,704 540 24,244 11,745 520 12,265 Retail Payments 96,328 1,398 97,726 83,548 1,676 85,224 Total $ 141,006 $ 104,519 $ 245,525 $ 126,006 $ 99,729 $ 225,735 Nine Months Ended September 30, 2018 Nine Months Ended September 30, 2017 (in thousands) ACI ACI Total ACI ACI Total Primary Geographic Markets Americas - United States $ 82,280 $ 275,171 $ 357,451 $ 118,311 $ 268,125 $ 386,436 Americas - Other 45,269 7,077 52,346 44,591 7,168 51,759 EMEA 181,913 36,819 218,732 166,379 35,554 201,933 Asia Pacific 57,969 3,332 61,301 55,827 1,841 57,668 Total $ 367,431 $ 322,399 $ 689,830 $ 385,108 $ 312,688 $ 697,796 Primary Solution Categories Bill Payments $ — $ 204,673 $ 204,673 $ — $ 201,259 $ 201,259 Digital Channels/Online 27,779 30,281 58,060 36,118 33,771 69,889 Merchant Payments 16,476 44,423 60,899 20,175 35,816 55,991 Payments Risk Management 25,711 34,524 60,235 22,855 33,604 56,459 Real Time Payments 53,086 1,474 54,560 35,195 2,418 37,613 Retail Payments 244,379 7,024 251,403 270,765 5,820 276,585 Total $ $ $ $ $ $ The following is selected financial data for the Company’s long-lived assets by geographic location for the periods indicated: (in thousands) September 30, December 31, Long lived assets United States $ 834,386 $ 759,513 Other 708,424 613,556 $ 1,542,810 $ 1,373,069 No single customer accounted for more than 10% of the Company’s consolidated revenues during the three and nine months ended September 30, 2018 and 2017. Aggregate revenues attributable to our customers in Canada accounted for 11.8% of the Company’s consolidated revenues during the three months ended September 30, 2018. No other country outside the United States and Canada accounted for more than 10% of the Company’s consolidated revenues during the three months ended September 30, 2018. During the three months ended September 30, 2017, no other country outside the United States accounted for more than 10% of the Company’s consolidated revenues. No other country outside the United States accounted for more than 10% of the Company’s consolidated revenues during the nine months ended September 30, 2018 and 2017. |