Segment Information | 11. Segment Information The Company reports financial performance based on its segments, ACI On Premise and ACI On Demand, and analyzes Segment Adjusted EBITDA as a measure of segment profitability. The Company’s Chief Executive Officer is also the chief operating decision maker (“CODM”). The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from Corporate operations. ACI On Premise serves customers who manage their software on site. These on-premise customers use the Company’s software to develop sophisticated solutions, which are often part of a larger system located and managed at the customer specified site. These customers require a level of control and flexibility that ACI On Premise solutions can offer, and they have the resources and expertise to take a lead role in managing these solutions. ACI On Demand serves the needs of banks, merchants and corporates who use payments to facilitate their core business. These on-demand solutions are maintained and delivered through the cloud via our global data centers and are available in either a single-tenant environment for SaaS offerings, or in a multi-tenant environment for PaaS offerings. Revenue is attributed to the reportable segments based upon the product sold and mechanism for delivery to the customer. Expenses are attributed to the reportable segments in one of three methods: (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual products, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities as well as information technology and facilities related expense for which multiple segments benefit. The Company also allocates certain depreciation costs to the segments. Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments, and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings (loss) from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude stock-based compensation, and net other income (expense). Corporate and unallocated expenses consists of the corporate overhead costs that are not allocated to reportable segments. These overhead costs relate to human resources, finance, legal, accounting, merger and acquisition activity, and other costs that are not considered when management evaluates segment performance. The following is selected financial data for the Company’s reportable segments (in thousands): Three Months Ended March 31, 2019 2018 Revenue ACI On Premise $ 96,007 $ 105,030 ACI On Demand 109,848 104,280 Total revenue $ 205,855 $ 209,310 Segment Adjusted EBITDA ACI On Premise $ 28,268 $ 38,898 ACI On Demand (262 ) (4,233 ) Depreciation and amortization (24,852 ) (24,993 ) Stock-based compensation expense (6,585 ) (6,362 ) Corporate and unallocated expenses (24,662 ) (20,014 ) Interest, net (8,581 ) (6,621 ) Other, net (1,912 ) (55 ) Loss before income taxes $ (38,586 ) $ (23,380 ) Depreciation and amortization ACI On Premise $ 3,030 $ 2,975 ACI On Demand 7,562 7,736 Corporate 14,260 14,282 Total depreciation and amortization $ 24,852 $ 24,993 Stock-based compensation expense ACI On Premise $ 1,956 $ 1,467 ACI On Demand 1,951 1,463 Corporate 2,678 3,432 Total stock-based compensation expense $ 6,585 $ 6,362 Assets are not allocated to segments, and the Company’s CODM does not evaluate operating segments using discrete asset information. The following is revenue by primary geographic market and primary solution category for the Company’s reportable segments (in thousands): Three Months Ended March 31, 2019 Three Months Ended March 31, 2018 ACI On Premise ACI On Demand Total ACI On Premise ACI On Demand Total Primary Geographic Markets Americas - United States $ 26,422 $ 93,036 $ 119,458 $ 30,864 $ 88,946 $ 119,810 Americas - Other 10,945 2,743 13,688 16,784 2,319 19,103 EMEA 42,451 12,068 54,519 38,686 12,009 50,695 Asia Pacific 16,189 2,001 18,190 18,696 1,006 19,702 Total $ 96,007 $ 109,848 $ 205,855 $ 105,030 $ 104,280 $ 209,310 Primary Solution Categories Bill Payments $ — $ 68,967 $ 68,967 $ — $ 66,168 $ 66,168 Digital Channels 8,725 9,788 18,513 11,363 10,644 22,007 Merchant Payments 5,022 19,339 24,361 5,010 12,371 17,381 Payments Intelligence 7,037 8,981 16,018 10,420 11,798 22,218 Real-Time Payments 14,715 618 15,333 13,641 450 14,091 Retail Payments 60,508 2,155 62,663 64,596 2,849 67,445 Total $ 96,007 $ 109,848 $ 205,855 $ 105,030 $ 104,280 $ 209,310 The following is the Company’s long-lived assets by geographic location (in thousands): March 31, 2019 December 31, 2018 Long-lived assets United States $ 829,953 $ 811,435 Other 731,564 717,495 $ 1,561,517 $ 1,528,930 No single customer accounted for more than 10% of the Company’s consolidated revenues during the three months ended March 31, 2019 and 2018. No other country outside the United States accounted for more than 10% of the Company’s consolidated revenues during the three months ended March 31, 2019 and 2018. |