Segment Disclosures | Note 13. Segment Disclosures Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices • Accounting and Tax • Government Healthcare Consulting • Financial Advisory • Valuation • Risk & Advisory Services • Group Health Benefits Consulting • Payroll • Property & Casualty • Retirement Plan Services • Managed Networking and Hardware Services • Healthcare Consulting Corporate and Other . Included in “Corporate and Other” are operating expenses that are not directly allocated to the individual business units. These expenses are primarily comprised of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2019. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on operating income excluding those costs listed above, which are reported in the “Corporate and Other” segment. Segment information for the three and six months ended June 30, 2020 and 2019 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. The following table disaggregates our revenue by source (in thousands): Three Months Ended June 30, 2020 Financial Benefits & National Services Insurance Practices Consolidated Accounting, tax, advisory and consulting $ 154,083 $ — $ — $ 154,083 Core Benefits and Insurance Services — 71,393 — 71,393 Non-core Benefits and Insurance Services — 2,547 — 2,547 Managed networking, hardware services — — 6,581 6,581 National Practices consulting — — 2,339 2,339 Total revenue $ 154,083 $ 73,940 $ 8,920 $ 236,943 Three Months Ended June 30, 2019 Financial Benefits & National Services Insurance Practices Consolidated Accounting, tax, advisory and consulting $ 154,373 $ — $ — $ 154,373 Core Benefits and Insurance — 69,447 — 69,447 Non-core Benefits and Insurance — 2,680 — 2,680 Managed networking, hardware services — — 6,522 6,522 National Practices consulting — — 2,476 2,476 Total revenue $ 154,373 $ 72,127 $ 8,998 $ 235,498 Six Months Ended June 30, 2020 Financial Benefits & National Services Insurance Practices Consolidated Accounting, tax, advisory and consulting $ 342,860 $ — $ — $ 342,860 Core Benefits and Insurance Services — 147,865 — 147,865 Non-core Benefits and Insurance Services — 5,687 — 5,687 Managed networking, hardware services — — 13,156 13,156 National Practices consulting — — 4,830 4,830 Total revenue $ 342,860 $ 153,552 $ 17,986 $ 514,398 Six Months Ended June 30, 2019 Financial Benefits & National Services Insurance Practices Consolidated Accounting, tax, advisory and consulting $ 339,517 $ — $ — $ 339,517 Core Benefits and Insurance Services — 142,985 — 142,985 Non-core Benefits and Insurance Services — 5,397 — 5,397 Managed networking, hardware services — — 12,946 12,946 National Practices consulting — — 4,651 4,651 Total revenue $ 339,517 $ 148,382 $ 17,597 $ 505,496 Segment information for the three months ended June 30, 2020 and 2019 was as follows (in thousands): Three Months Ended June 30, 2020 Financial Services Benefits and Insurance Services National Practices Corporate and Other Total Revenue $ 154,083 $ 73,940 $ 8,920 $ — $ 236,943 Operating expenses 127,417 61,283 7,990 12,326 209,016 Gross margin 26,666 12,657 930 (12,326 ) 27,927 Corporate general & admin — — — 11,160 11,160 Operating income (loss) 26,666 12,657 930 (23,486 ) 16,767 Other income (expense): Interest expense — (9 ) — (2,065 ) (2,074 ) Gain on sale of operations, net 11 46 — — 57 Other income, net 27 130 — 13,179 13,336 Total other income 38 167 — 11,114 11,319 Income (loss) from continuing operations before income tax expense $ 26,704 $ 12,824 $ 930 $ (12,372 ) $ 28,086 Three Months Ended June 30, 2019 Financial Services Benefits and Insurance Services National Practices Corporate and Other Total Revenue $ 154,373 $ 72,127 $ 8,998 $ — $ 235,498 Operating expenses 128,158 61,075 8,204 711 198,148 Gross margin 26,215 11,052 794 (711 ) 37,350 Corporate general & admin — — — 10,566 10,566 Operating income (loss) 26,215 11,052 794 (11,277 ) 26,784 Other (expense) income: Interest expense — (14 ) — (1,573 ) (1,587 ) Gain on sale of operations, net 50 — — — 50 Other (expense) income, net (66 ) 174 1 (3,420 ) (3,311 ) Total other (expense) income (16 ) 160 1 (4,993 ) (4,848 ) Income (loss) from continuing operations before income tax expense $ 26,199 $ 11,212 $ 795 $ (16,270 ) $ 21,936 Segment information for the six months ended June 30, 2020 and 2019 was as follows (in thousands): Six Months Ended June 30, 2020 Financial Services Benefits and Insurance Services National Practices Corporate and Other Total Revenue $ 342,860 $ 153,552 $ 17,986 $ — $ 514,398 Operating expenses 266,015 126,506 16,273 49 408,843 Gross margin 76,845 27,046 1,713 (49 ) 105,555 Corporate general & admin — — — 21,649 21,649 Operating income (loss) 76,845 27,046 1,713 (21,698 ) 83,906 Other (expense) income: Interest expense — (20 ) — (3,173 ) (3,193 ) Gain on sale of operations, net 51 101 — — 152 Other (expense) income, net 46 226 1 (2,737 ) (2,464 ) Total other (expense) income 97 307 1 (5,910 ) (5,505 ) Income (loss) from continuing operations before income tax expense $ 76,942 $ 27,353 $ 1,714 $ (27,608 ) $ 78,401 Six Months Ended June 30, 2019 Financial Services Benefits and Insurance Services National Practices Corporate and Other Total Revenue $ 339,517 $ 148,382 $ 17,597 $ — $ 505,496 Operating expenses 262,616 122,446 16,204 12,378 413,644 Gross margin 76,901 25,936 1,393 (12,378 ) 91,852 Corporate general & admin — — — 22,246 22,246 Operating income (loss) 76,901 25,936 1,393 (34,624 ) 69,606 Other income (expense): Interest expense — (24 ) — (2,964 ) (2,988 ) Gain on sale of operations, net 547 — — — 547 Other income (expense), net (202 ) 195 1 5,955 5,949 Total other income 345 171 1 2,991 3,508 Income (loss) from continuing operations before income tax expense $ 77,246 $ 26,107 $ 1,394 $ (31,633 ) $ 73,114 |