Segment Disclosures | SEGMENT DISCLOSURES Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices Accounting and Tax Group Health Benefits Consulting Managed Networking and Hardware Services Government Healthcare Consulting Payroll Healthcare Consulting Financial Advisory Property and Casualty Valuation Retirement Plan Services Risk & Advisory Services Corporate and Other - Included in “Corporate and Other” are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2020. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) from continuing operations before income tax expense (benefit) excluding those costs listed above, which are reported as “Corporate and Other”. Segment information for the three and six months ended June 30, 2021 and 2020 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. The following table disaggregates our revenue by source (in thousands): Three Months Ended June 30, 2021 Financial Benefits & National Consolidated Accounting, tax, advisory and consulting $ 186,589 — — $ 186,589 Core benefits and insurance services — 79,288 — 79,288 Non-core benefits and insurance services — 3,332 — 3,332 Managed networking, hardware services — — 6,969 6,969 National practices consulting — — 2,470 2,470 Total revenue $ 186,589 $ 82,620 $ 9,439 $ 278,648 Three Months Ended June 30, 2020 Financial Benefits & National Consolidated Accounting, tax, advisory and consulting $ 154,083 — — $ 154,083 Core benefits and insurance services — 71,393 — 71,393 Non-core benefits and insurance services — 2,547 — 2,547 Managed networking, hardware services — — 6,581 6,581 National practices consulting — — 2,339 2,339 Total revenue $ 154,083 $ 73,940 $ 8,920 $ 236,943 Six Months Ended June 30, 2021 Financial Benefits & National Consolidated Accounting, tax, advisory and consulting $ 390,738 — — $ 390,738 Core Benefits and Insurance Services — 163,358 — 163,358 Non-core Benefits and Insurance Services — 6,501 — 6,501 Managed networking, hardware services — — 13,864 13,864 National Practices consulting — — 4,917 4,917 Total revenue $ 390,738 $ 169,859 $ 18,781 $ 579,378 Six Months Ended June 30, 2020 Financial Benefits & National Consolidated Accounting, tax, advisory and consulting $ 342,860 — — $ 342,860 Core Benefits and Insurance Services — 147,865 — 147,865 Non-core Benefits and Insurance Services — 5,687 — 5,687 Managed networking, hardware services — — 13,156 13,156 National Practices consulting — — 4,830 4,830 Total revenue $ 342,860 $ 153,552 $ 17,986 $ 514,398 Segment information for the three months ended June 30, 2021 and 2020 was as follows (in thousands): Three Months Ended June 30, 2021 Financial Benefits National Corporate Total Revenue $ 186,589 $ 82,620 $ 9,439 $ — $ 278,648 Operating expenses 150,920 67,776 8,487 9,751 236,934 Gross margin 35,669 14,844 952 (9,751) 41,714 Corporate general and administrative expenses — — — 13,816 13,816 Legal settlement, net — — — 30,468 30,468 Operating income (loss) 35,669 14,844 952 (54,035) (2,570) Other income (expense): Interest expense — — — (959) (959) Gain on sale of operations, net — 6,385 — — 6,385 Other income, net 194 698 — 7,481 8,373 Total other income, net 194 7,083 — 6,522 13,799 Income (loss) from continuing operations before income tax expense $ 35,863 $ 21,927 $ 952 $ (47,513) $ 11,229 Three Months Ended June 30, 2020 Financial Benefits National Corporate Total Revenue $ 154,083 $ 73,940 $ 8,920 $ — $ 236,943 Operating expenses 127,417 61,283 7,990 12,326 209,016 Gross margin 26,666 12,657 930 (12,326) 27,927 Corporate general and administrative expenses — — — 11,160 11,160 Operating income (loss) 26,666 12,657 930 (23,486) 16,767 Other income (expense): Interest expense — (9) — (2,065) (2,074) Gain on sale of operations, net 11 46 — — 57 Other income, net 27 130 — 13,179 13,336 Total other income, net 38 167 — 11,114 11,319 Income (loss) from continuing operations before income tax expense $ 26,704 $ 12,824 $ 930 $ (12,372) $ 28,086 Six Months Ended June 30, 2021 Financial Benefits National Corporate Total Revenue $ 390,738 $ 169,859 $ 18,781 $ — $ 579,378 Operating expenses 292,666 134,709 17,028 16,502 460,905 Gross margin 98,072 35,150 1,753 (16,502) 118,473 Corporate general and administrative expenses — — — 28,299 28,299 Legal settlement, net — — — 30,468 30,468 Operating income (loss) 98,072 35,150 1,753 (75,269) 59,706 Other income: Interest expense — — — (1,836) (1,836) Gain on sale of operations, net — 6,385 — — 6,385 Other income, net 292 872 — 11,998 13,162 Total other income, net 292 7,257 — 10,162 17,711 Income (loss) from continuing operations before income tax expense $ 98,364 $ 42,407 $ 1,753 $ (65,107) $ 77,417 Six Months Ended June 30, 2020 Financial Benefits National Corporate Total Revenue $ 342,860 $ 153,552 $ 17,986 $ — $ 514,398 Operating expenses 266,015 126,506 16,273 49 408,843 Gross margin 76,845 27,046 1,713 (49) 105,555 Corporate general and administrative expenses — — — 21,649 21,649 Operating income (loss) 76,845 27,046 1,713 (21,698) 83,906 Other (expense) income: Interest expense — (20) — (3,173) (3,193) Gain on sale of operations, net 51 101 — — 152 Other income (expense), net 46 226 1 (2,737) (2,464) Total other income (expense), net 97 307 1 (5,910) (5,505) Income (loss) from continuing operations before income tax expense $ 76,942 $ 27,353 $ 1,714 $ (27,608) $ 78,401 |