Segment Disclosures | SEGMENT DISCLOSURESOur business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices Accounting and Tax Employee Benefits Consulting Information Technology Managed Networking and Hardware Services Financial Advisory Payroll / Human Capital Management Healthcare Consulting Valuation Property and Casualty Insurance Risk and Advisory Services Retirement and Investment Services Government Healthcare Consulting Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2021. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) from continuing operations before income tax expense (benefit) excluding those costs listed above, which are reported in the “Corporate and Other”. Segment information for the three and six months ended June 30, 2022 and 2021 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. The following table disaggregates our revenue by source (in thousands): Three Months Ended June 30, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 259,308 — — $ 259,308 Core benefits and insurance services — 87,366 — 87,366 Non-core benefits and insurance services — 4,342 — 4,342 Managed networking, hardware services — — 8,333 8,333 National practices consulting — — 2,603 2,603 Total revenue $ 259,308 $ 91,708 $ 10,936 $ 361,952 Three Months Ended June 30, 2021 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 186,589 — — $ 186,589 Core benefits and insurance services — 79,288 — 79,288 Non-core benefits and insurance services — 3,332 — 3,332 Managed networking, hardware services — — 6,969 6,969 National practices consulting — — 2,470 2,470 Total revenue $ 186,589 $ 82,620 $ 9,439 $ 278,648 Six Months Ended June 30, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 548,054 — — $ 548,054 Core benefits and insurance services — 176,302 — 176,302 Non-core benefits and insurance services — 7,892 — 7,892 Managed networking, hardware services — — 16,254 16,254 National practices consulting — — 5,172 5,172 Total revenue $ 548,054 $ 184,194 $ 21,426 $ 753,674 Six Months Ended June 30, 2021 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 390,738 — — $ 390,738 Core benefits and insurance services — 163,358 — 163,358 Non-core benefits and insurance services — 6,501 — 6,501 Managed networking, hardware services — — 13,864 13,864 National practices consulting — — 4,917 4,917 Total revenue $ 390,738 $ 169,859 $ 18,781 $ 579,378 Segment information for the three months ended June 30, 2022 and 2021 was as follows (in thousands): Three Months Ended June 30, 2022 Financial Benefits National Corporate Total Revenue $ 259,308 $ 91,708 $ 10,936 $ — $ 361,952 Operating expenses (income) 209,643 75,020 9,899 (4,826) 289,736 Gross margin 49,665 16,688 1,037 4,826 72,216 Corporate general and administrative expenses — — — 10,926 10,926 Operating income (loss) 49,665 16,688 1,037 (6,100) 61,290 Other income (expense): Interest expense — (1) — (1,644) (1,645) Gain on sale of operations, net 135 — — — 135 Other income (expense), net 85 (12) 1 (15,972) (15,898) Total other income (expense), net 220 (13) 1 (17,616) (17,408) Income (loss) from continuing operations before income tax expense $ 49,885 $ 16,675 $ 1,038 $ (23,716) $ 43,882 Three Months Ended June 30, 2021 Financial Benefits National Corporate Total Revenue $ 186,589 $ 82,620 $ 9,439 $ — $ 278,648 Operating expenses 150,920 67,776 8,487 9,751 236,934 Gross margin 35,669 14,844 952 (9,751) 41,714 Corporate general and administrative expenses — — — 13,816 13,816 Legal settlement, net — — — 30,468 30,468 Operating income (loss) 35,669 14,844 952 (54,035) (2,570) Other income (expense): Interest expense — — — (959) (959) Gain on sale of operations, net — 6,385 — — 6,385 Other income, net 194 698 — 7,481 8,373 Total other income, net 194 7,083 — 6,522 13,799 Income (loss) from continuing operations before income tax expense $ 35,863 $ 21,927 $ 952 $ (47,513) $ 11,229 Segment information for the six months ended June 30, 2022 and 2021 was as follows (in thousands): Six Months Ended June 30, 2022 Financial Benefits National Corporate Total Revenue $ 548,054 $ 184,194 $ 21,426 $ — $ 753,674 Operating expenses (income) 419,443 147,677 19,475 (6,560) 580,035 Gross margin 128,611 36,517 1,951 6,560 173,639 Corporate general and administrative expenses — — — 27,235 27,235 Operating income (loss) 128,611 36,517 1,951 (20,675) 146,404 Other income (expense): Interest expense — (1) — (2,903) (2,904) Gain on sale of operations, net 135 — — — 135 Other income (expense), net 171 (36) 1 (22,437) (22,301) Total other income (expense), net 306 (37) 1 (25,340) (25,070) Income (loss) from continuing operations before income tax expense $ 128,917 $ 36,480 $ 1,952 $ (46,015) $ 121,334 Six Months Ended June 30, 2021 Financial Benefits National Corporate Total Revenue $ 390,738 $ 169,859 $ 18,781 $ — $ 579,378 Operating expenses 292,666 134,709 17,028 16,502 460,905 Gross margin 98,072 35,150 1,753 (16,502) 118,473 Corporate general and administrative expenses — — — 28,299 28,299 Legal settlement, net — — — 30,468 30,468 Operating income (loss) 98,072 35,150 1,753 (75,269) 59,706 Other income: Interest expense — — — (1,836) (1,836) Gain on sale of operations, net — 6,385 — — 6,385 Other income, net 292 872 — 11,998 13,162 Total other income, net 292 7,257 — 10,162 17,711 Income (loss) from continuing operations before income tax expense $ 98,364 $ 42,407 $ 1,753 $ (65,107) $ 77,417 |