Segment Disclosures | SEGMENT DISCLOSURES Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices Accounting and Tax Employee Benefits Consulting Information Technology Managed Networking and Hardware Services Financial Advisory Payroll / Human Capital Management Healthcare Consulting Valuation Property and Casualty Insurance Risk and Advisory Services Retirement and Investment Services Government Healthcare Consulting Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2021. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) from continuing operations before income tax expense (benefit) excluding those costs listed above, which are reported in the “Corporate and Other”. Three Months Ended September 30, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 259,998 — — $ 259,998 Core benefits and insurance services — 88,364 — 88,364 Non-core benefits and insurance services — 3,703 — 3,703 Managed networking, hardware services — — 8,514 8,514 National practices consulting — — 2,683 2,683 Total revenue $ 259,998 $ 92,067 $ 11,197 $ 363,262 Three Months Ended September 30, 2021 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 187,232 — — $ 187,232 Core benefits and insurance services — 83,009 — 83,009 Non-core benefits and insurance services — 2,788 — 2,788 Managed networking, hardware services — — 7,088 7,088 National practices consulting — — 2,602 2,602 Total revenue $ 187,232 $ 85,797 $ 9,690 $ 282,719 Nine Months Ended September 30, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 808,052 — — $ 808,052 Core benefits and insurance services — 264,666 — 264,666 Non-core benefits and insurance services — 11,595 — 11,595 Managed networking, hardware services — — 24,768 24,768 National practices consulting — — 7,855 7,855 Total revenue $ 808,052 $ 276,261 $ 32,623 $ 1,116,936 Nine Months Ended September 30, 2021 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 577,970 — — $ 577,970 Core benefits and insurance services — 246,367 — 246,367 Non-core benefits and insurance services — 9,289 — 9,289 Managed networking, hardware services — — 20,952 20,952 National practices consulting — — 7,519 7,519 Total revenue $ 577,970 $ 255,656 $ 28,471 $ 862,097 Segment information for the three months ended September 30, 2022 and 2021 was as follows (in thousands): Three Months Ended September 30, 2022 Financial Benefits National Corporate Total Revenue $ 259,998 $ 92,067 $ 11,197 $ — $ 363,262 Operating expenses 220,337 73,321 9,743 2,616 306,017 Gross margin 39,661 18,746 1,454 (2,616) 57,245 Corporate general and administrative expenses — — — 15,893 15,893 Operating income (loss) 39,661 18,746 1,454 (18,509) 41,352 Other income (expense): Interest expense — (4) — (2,301) (2,305) Gain on sale of operations, net 176 — — — 176 Other income (expense), net 103 2,402 8 (5,131) (2,618) Total other income (expense), net 279 2,398 8 (7,432) (4,747) Income (loss) from continuing operations before income tax expense $ 39,940 $ 21,144 $ 1,462 $ (25,941) $ 36,605 Three Months Ended September 30, 2021 Financial Benefits National Corporate Total Revenue $ 187,232 $ 85,797 $ 9,690 $ — $ 282,719 Operating expenses 156,178 69,039 8,514 4,597 238,328 Gross margin 31,054 16,758 1,176 (4,597) 44,391 Corporate general and administrative expenses — — — 13,035 13,035 Operating income (loss) 31,054 16,758 1,176 (17,632) 31,356 Other income (expense): Interest expense — — — (1,016) (1,016) Other income (expense), net 18 (9) 1 (1,143) (1,133) Total other income (expense), net 18 (9) 1 (2,159) (2,149) Income (loss) from continuing operations before income tax expense $ 31,072 $ 16,749 $ 1,177 $ (19,791) $ 29,207 Segment information for the nine months ended September 30, 2022 and 2021 was as follows (in thousands): Nine Months Ended September 30, 2022 Financial Benefits National Corporate Total Revenue $ 808,052 $ 276,261 $ 32,623 $ — $ 1,116,936 Operating expenses (income) 639,780 220,998 29,218 (3,944) 886,052 Gross margin 168,272 55,263 3,405 3,944 230,884 Corporate general and administrative expenses — — — 43,128 43,128 Operating income (loss) 168,272 55,263 3,405 (39,184) 187,756 Other income (expense): Interest expense — (5) — (5,204) (5,209) Gain on sale of operations, net 311 — — — 311 Other income (expense), net 274 2,366 9 (27,568) (24,919) Total other income (expense), net 585 2,361 9 (32,772) (29,817) Income (loss) from continuing operations before income tax expense $ 168,857 $ 57,624 $ 3,414 $ (71,956) $ 157,939 Nine Months Ended September 30, 2021 Financial Benefits National Corporate Total Revenue $ 577,970 $ 255,656 $ 28,471 $ — $ 862,097 Operating expenses 448,844 203,748 25,542 21,099 699,233 Gross margin 129,126 51,908 2,929 (21,099) 162,864 Corporate general and administrative expenses — — — 41,334 41,334 Legal settlement, net — — — 30,468 30,468 Operating income (loss) 129,126 51,908 2,929 (92,901) 91,062 Other income (expense): Interest expense — — — (2,852) (2,852) Gain on sale of operations, net — 6,385 — — 6,385 Other income, net 310 863 1 10,855 12,029 Total other income, net 310 7,248 1 8,003 15,562 Income (loss) from continuing operations before income tax expense $ 129,436 $ 59,156 $ 2,930 $ (84,898) $ 106,624 |