Segment Disclosures | SEGMENT DISCLOSURES Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices Accounting and Tax Employee Benefits Consulting Information Technology Managed Networking and Hardware Services Financial Advisory Payroll / Human Capital Management Healthcare Consulting Valuation Property and Casualty Insurance Risk and Advisory Services Retirement and Investment Services Government Healthcare Consulting Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2022. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) before income tax expense (benefit) excluding those costs listed above, which are reported in the “Corporate and Other”. Segment information for the three months ended March 31, 2023 and 2022 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. The following table disaggregates our revenue by source (in thousands): Three Months Ended March 31, 2023 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 343,086 — — $ 343,086 Core benefits and insurance services — 96,617 — 96,617 Non-core benefits and insurance services — 3,437 — 3,437 Managed networking, hardware services — — 8,954 8,954 National practices consulting — — 2,512 2,512 Total revenue $ 343,086 $ 100,054 $ 11,466 $ 454,606 Three Months Ended March 31, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 288,746 — — $ 288,746 Core benefits and insurance services — 88,936 — 88,936 Non-core benefits and insurance services — 3,550 — 3,550 Managed networking, hardware services — — 7,921 7,921 National practices consulting — — 2,569 2,569 Total revenue $ 288,746 $ 92,486 $ 10,490 $ 391,722 Segment information for the three months ended March 31, 2023 and 2022 was as follows (in thousands): Three Months Ended March 31, 2023 Financial Benefits National Corporate Total Revenue $ 343,086 $ 100,054 $ 11,466 $ — $ 454,606 Operating expenses 244,443 76,923 10,583 9,062 341,011 Gross margin 98,643 23,131 883 (9,062) 113,595 Corporate general and administrative expenses — — — 15,598 15,598 Operating income (loss) 98,643 23,131 883 (24,660) 97,997 Other income (expense): Interest expense — (1) — (3,640) (3,641) Gain on sale of operations, net 99 — — — 99 Other income, net 255 177 — 4,680 5,112 Total other income, net 354 176 — 1,040 1,570 Income (loss) before income tax expense $ 98,997 $ 23,307 $ 883 $ (23,620) $ 99,567 Three Months Ended March 31, 2022 Financial Benefits National Corporate Total Revenue $ 288,746 $ 92,486 $ 10,490 $ — $ 391,722 Operating expenses (income) 209,800 72,657 9,576 (1,734) 290,299 Gross margin 78,946 19,829 914 1,734 101,423 Corporate general and administrative expenses — — — 16,309 16,309 Operating income (loss) 78,946 19,829 914 (14,575) 85,114 Other income (expense): Interest expense — — — (1,259) (1,259) Other income (expense), net 86 (24) — (6,469) (6,407) Total other income (expense), net 86 (24) — (7,728) (7,666) Income (loss) before income tax expense $ 79,032 $ 19,805 $ 914 $ (22,303) $ 77,448 |