Segment Disclosures | SEGMENT DISCLOSURES Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices Accounting and Tax Employee Benefits Consulting Information Technology Managed Networking and Hardware Services Financial Advisory Payroll / Human Capital Management Healthcare Consulting Valuation Property and Casualty Insurance Risk and Advisory Services Retirement and Investment Services Government Healthcare Consulting Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2022. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) before income tax expense (benefit) excluding those costs listed above, which are reported in the “Corporate and Other”. Segment information for the three and six months ended June 30, 2023 and 2022 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. The following table disaggregates our revenue by source (in thousands): Three Months Ended June 30, 2023 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 290,930 — — $ 290,930 Core benefits and insurance services — 91,031 — 91,031 Non-core benefits and insurance services — 4,807 — 4,807 Managed networking, hardware services — — 9,067 9,067 National practices consulting — — 2,667 2,667 Total revenue $ 290,930 $ 95,838 $ 11,734 $ 398,502 Three Months Ended June 30, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 259,308 — — $ 259,308 Core benefits and insurance services — 87,366 — 87,366 Non-core benefits and insurance services — 4,342 — 4,342 Managed networking, hardware services — — 8,333 8,333 National practices consulting — — 2,603 2,603 Total revenue $ 259,308 $ 91,708 $ 10,936 $ 361,952 Six Months Ended June 30, 2023 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 634,016 — — $ 634,016 Core benefits and insurance services — 187,648 — 187,648 Non-core benefits and insurance services — 8,244 — 8,244 Managed networking, hardware services — — 18,021 18,021 National practices consulting — — 5,179 5,179 Total revenue $ 634,016 $ 195,892 $ 23,200 $ 853,108 Six Months Ended June 30, 2022 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 548,054 — — $ 548,054 Core benefits and insurance services — 176,302 — 176,302 Non-core benefits and insurance services — 7,892 — 7,892 Managed networking, hardware services — — 16,254 16,254 National practices consulting — — 5,172 5,172 Total revenue $ 548,054 $ 184,194 $ 21,426 $ 753,674 Segment information for the three months ended June 30, 2023 and 2022 was as follows (in thousands): Three Months Ended June 30, 2023 Financial Benefits National Corporate Total Revenue $ 290,930 $ 95,838 $ 11,734 $ — $ 398,502 Operating expenses 243,445 78,374 10,545 11,623 343,987 Gross margin 47,485 17,464 1,189 (11,623) 54,515 Corporate general and administrative expenses — — — 15,793 15,793 Operating income (loss) 47,485 17,464 1,189 (27,416) 38,722 Other income (expense): Interest expense — — — (5,534) (5,534) Other income, net 235 153 1 5,032 5,421 Total other income (expense), net 235 153 1 (502) (113) Income (loss) before income tax expense $ 47,720 $ 17,617 $ 1,190 $ (27,918) $ 38,609 Three Months Ended June 30, 2022 Financial Benefits National Corporate Total Revenue $ 259,308 $ 91,708 $ 10,936 $ — $ 361,952 Operating expenses 209,643 75,020 9,899 (4,826) 289,736 Gross margin 49,665 16,688 1,037 4,826 72,216 Corporate general and administrative expenses — — — 10,926 10,926 Operating income (loss) 49,665 16,688 1,037 (6,100) 61,290 Other income (expense): Interest expense — (1) — (1,644) (1,645) Gain on sale of operations, net 135 — — — 135 Other income (expense), net 85 (12) 1 (15,977) (15,903) Total other income (expense), net 220 (13) 1 (17,621) (17,413) Income (loss) before income tax expense $ 49,885 $ 16,675 $ 1,038 $ (23,721) $ 43,877 Segment information for the six months ended June 30, 2023 and 2022 was as follows (in thousands): Six Months Ended June 30, 2023 Financial Benefits National Corporate Total Revenue $ 634,016 $ 195,892 $ 23,200 $ — $ 853,108 Operating expenses 487,888 155,297 21,128 20,685 684,998 Gross margin 146,128 40,595 2,072 (20,685) 168,110 Corporate general and administrative expenses — — — 31,391 31,391 Operating income (loss) 146,128 40,595 2,072 (52,076) 136,719 Other income (expense): Interest expense — (1) — (9,174) (9,175) Gain on sale of operations, net 99 — — — 99 Other income, net 490 330 1 9,712 10,533 Total other income, net 589 329 1 538 1,457 Income (loss) before income tax expense $ 146,717 $ 40,924 $ 2,073 $ (51,538) $ 138,176 Six Months Ended June 30, 2022 Financial Benefits National Corporate Total Revenue $ 548,054 $ 184,194 $ 21,426 $ — $ 753,674 Operating expenses (income) 419,443 147,677 19,475 (6,560) 580,035 Gross margin 128,611 36,517 1,951 6,560 173,639 Corporate general and administrative expenses — — — 27,235 27,235 Operating income (loss) 128,611 36,517 1,951 (20,675) 146,404 Other income (expense): Interest expense — (1) — (2,903) (2,904) Gain on sale of operations, net 135 — — — 135 Other income (expense), net 171 (36) 1 (22,446) (22,310) Total other income (expense), net 306 (37) 1 (25,349) (25,079) Income (loss) before income tax expense $ 128,917 $ 36,480 $ 1,952 $ (46,024) $ 121,325 |