SEGMENT DISCLOSURES | SEGMENT DISCLOSURES Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below. Financial Services Benefits and Insurance Services National Practices Accounting and Tax Employee Benefits Consulting Information Technology Managed Networking and Hardware Services Financial Advisory Payroll / Human Capital Management Healthcare Consulting Valuation Property and Casualty Insurance Risk and Advisory Services Retirement and Investment Services Government Healthcare Consulting Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses. Accounting policies of the practice groups are the same as those described in Note 1, Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2023. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on income (loss) before income tax expense (benefit) excluding those costs listed above, which are reported in the “Corporate and Other”. Segment information for the three and six months ended June 30, 2024 and 2023 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below. The following table disaggregates our revenue by source (in thousands): Three Months Ended June 30, 2024 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 309,233 — — $ 309,233 Core benefits and insurance services — 93,533 — 93,533 Non-core benefits and insurance services — 3,886 — 3,886 Managed networking, hardware services — — 10,250 10,250 National practices consulting — — 3,110 3,110 Total revenue $ 309,233 $ 97,419 $ 13,360 $ 420,012 Three Months Ended June 30, 2023 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 290,930 — — $ 290,930 Core benefits and insurance services — 91,031 — 91,031 Non-core benefits and insurance services — 4,807 — 4,807 Managed networking, hardware services — — 9,067 9,067 National practices consulting — — 2,667 2,667 Total revenue $ 290,930 $ 95,838 $ 11,734 $ 398,502 Six Months Ended June 30, 2024 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 681,863 — — $ 681,863 Core benefits and insurance services — 198,738 — 198,738 Non-core benefits and insurance services — 7,089 — 7,089 Managed networking, hardware services — — 20,438 20,438 National practices consulting — — 6,181 6,181 Total revenue $ 681,863 $ 205,827 $ 26,619 $ 914,309 Six Months Ended June 30, 2023 Financial Benefits and National Consolidated Accounting, tax, advisory and consulting $ 634,016 — — $ 634,016 Core benefits and insurance services — 187,648 — 187,648 Non-core benefits and insurance services — 8,244 — 8,244 Managed networking, hardware services — — 18,021 18,021 National practices consulting — — 5,179 5,179 Total revenue $ 634,016 $ 195,892 $ 23,200 $ 853,108 Segment information for the three months ended June 30, 2024 and 2023 was as follows (in thousands): Three Months Ended June 30, 2024 Financial Benefits National Corporate Total Revenue $ 309,233 $ 97,419 $ 13,360 $ — $ 420,012 Operating expenses 262,809 83,243 12,028 8,288 366,368 Gross margin 46,424 14,176 1,332 (8,288) 53,644 Corporate general and administrative expenses — — — 22,050 22,050 Operating income (loss) 46,424 14,176 1,332 (30,338) 31,594 Other income (expense): Interest expense — — — (5,884) (5,884) Other income, net 128 43 (4) 2,316 2,483 Total other income (expense), net 128 43 (4) (3,568) (3,401) Income (loss) before income tax expense $ 46,552 $ 14,219 $ 1,328 $ (33,906) $ 28,193 Three Months Ended June 30, 2023 Financial Benefits National Corporate Total Revenue $ 290,930 $ 95,838 $ 11,734 $ — $ 398,502 Operating expenses 243,445 78,374 10,545 11,623 343,987 Gross margin 47,485 17,464 1,189 (11,623) 54,515 Corporate general and administrative expenses — — — 15,793 15,793 Operating income (loss) 47,485 17,464 1,189 (27,416) 38,722 Other income (expense): Interest expense — — — (5,534) (5,534) Other income, net 235 153 1 5,032 5,421 Total other income (loss), net 235 153 1 (502) (113) Income (loss) before income tax expense $ 47,720 $ 17,617 $ 1,190 $ (27,918) $ 38,609 Segment information for the six months ended June 30, 2024 and 2023 was as follows (in thousands): Six Months Ended June 30, 2024 Financial Benefits National Corporate Total Revenue $ 681,863 $ 205,827 $ 26,619 $ — $ 914,309 Operating expenses 528,370 166,880 23,961 23,642 742,853 Gross margin 153,493 38,947 2,658 (23,642) 171,456 Corporate general and administrative expenses — — — 40,761 40,761 Operating income (loss) 153,493 38,947 2,658 (64,403) 130,695 Other income (expense): Interest expense — — — (10,395) (10,395) Other income, net 214 87 (4) 11,610 11,907 Total other income (expense), net 214 87 (4) 1,215 1,512 Income (loss) before income tax expense $ 153,707 $ 39,034 $ 2,654 $ (63,188) $ 132,207 Six Months Ended June 30, 2023 Financial Benefits National Corporate Total Revenue $ 634,016 $ 195,892 $ 23,200 $ — $ 853,108 Operating expenses (income) 487,888 155,297 21,128 20,685 684,998 Gross margin 146,128 40,595 2,072 (20,685) 168,110 Corporate general and administrative expenses — — — 31,391 31,391 Operating income (loss) 146,128 40,595 2,072 (52,076) 136,719 Other income (expense): Interest expense — (1) — (9,174) (9,175) Gain on sale of operations, net 99 — — — 99 Other income (expense), net 490 330 1 9,712 10,533 Total other income (expense), net 589 329 1 538 1,457 Income (loss) before income tax expense $ 146,717 $ 40,924 $ 2,073 $ (51,538) $ 138,176 |