THE HANOVER INSURANCE GROUP |
BASIS OF PRESENTATION |
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SEGMENT DESCRIPTIONS | | | | | | | | |
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CORE COMMERCIAL | | | | | | | | | |
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Sub-segment | Customer and business type | | Primary lines of business | |
Small Commercial | Coverage to small businesses, with annual premiums of $50,000 or less; Products are tailored to specific industry segments as needed. | | ● Business owners' policy/commercial multiple peril ● Commercial automobile ● Workers' compensation ● Other (general liability, commercial umbrella, monoline property) | |
Middle Market | Coverage to mid-sized businesses with annual premiums starting at $50,000, focusing on those between $50,000 and $250,000. Products are tailored to certain specific industry segments, including technology, manufacturing, human services, retail, real estate, among others. | | ● Commercial multiple peril ● Commercial automobile ● Workers' compensation ● Other (general liability, commercial umbrella, monoline property) | |
SPECIALTY | | | | | | | | | |
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Sub-segment | Customer and business type | | Primary lines of business | |
Professional and Executive Lines | Coverage to small to mid-sized non-public companies, including lawyer, engineer, accountant, and various other professional and advisory firms including healthcare; provide protection for directors, officers and employees against actual or alleged errors, negligence or bad faith, employment practices. | | ● Professional liability ● Management liability ● Fidelity and crime ● Other property and liability lines for healthcare firms | |
Specialty Property & Casualty | Program business - coverage to markets with specialty or risk management needs related to groups of similar businesses; Hanover Specialty Industrial (HSI) - coverage to small and medium chemical, paint, solvent and other manufacturers and distributors; Excess & Surplus - non-admitted general liability and property coverage to risks outside of the appetite of standard commercial lines; Specialty General Liability - admitted coverage for higher-hazard liability risks | | ● Commercial multiple peril ● Commercial automobile ● Workers' compensation ● Other (general liability, commercial umbrella, monoline property) | |
Marine | Includes coverage for inland and ocean marine, and insures against physical losses to property, such as contractor's equipment, builders' risk and goods in transit. Also covers jewelers block, fine art and other valuables. | | ● Inland/ocean marine ● Ancillary lines of business written through marine agents | |
Surety and Other | Provides coverage for construction and other firms, as well as sole proprietors in the event of claims for non-performance or non-payment, and commercial surety coverage related to fiduciary or regulatory obligations. | | ● Bond | |
PERSONAL LINES | | | | | | | | | |
Sub-segment | Customer and business type | | Primary lines of business | |
Personal Automobile | Includes coverage for individuals against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured's vehicle, and property damage to other vehicles and other property | | ● Personal automobile | |
Homeowners and Other | Includes coverage for individuals for losses to their residences and personal property, such as those caused by fire, wind, hail, water damage (excluding flood), theft and vandalism, and against third-party liability claims. | | ● Homeowners ● Personal umbrella ● Inland Marine (jewelry, art, etc.) ● Other (fire, personal watercraft, other miscellaneous) | |
OTHER | | | | | | | | | |
Included in Other are Opus, which provides investment advisory services to affiliates and also manages assets for unaffiliated institutions such as insurance companies, retirement plans and foundations; earnings on holding company assets; holding company and other expenses; and our run-off voluntary assumed property and casualty pools and run-off direct asbestos and environmental businesses. |