Amdocs' next-generation operational support systems (OSS) platform will modernize, unify, orchestrate and automate PLDT's network operations on the public cloud, empowering PLDT to streamline their end-to-end business processes
JERSEY CITY, NJ / ACCESSWIRE / August 7, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that PLDT Inc. (PLDT), a leading telecommunications and digital service provider in the Philippines, has selected Amdocs' next-generation operational support systems (OSS) platform to modernize, unify, orchestrate and automate its network operations on public cloud to drive growth, agility and enhanced customer experience.
Under this agreement Amdocs will deliver its market-leading Intelligent Networking Suite, operating on the public cloud, featuring unified network inventory, service and network orchestration, and business process automation capabilities. The agreement also includes the customer service solution for case management which is part of the Amdocs Customer Engagement Platform, Amdocs' offering built based on its partnership with Microsoft.