What's new? Log in Free sign up

ServiceNow (NOW) USPTO patentsUtility application

Company Profile

739 patents

Page 18 of 37

All Design Utility application Utility grant

Creating Security Incident Records Using a Remote Network Management Platform

An example embodiment performed by a scoped software application executable on a computing device of a computational instance of a remote network management platform may involve: requesting and receiving, from an application database associated with a third-party software application, alert rules that trigger alerts when associated events occur in a managed network; receiving data representing selection of a set of the alert rules and, based on the data, requesting and receiving, from the application database, a set of past alerts that have been triggered by the set of the alert rules; using mapping data to map fields of the set of the past alerts to fields of a sample security incident record; displaying a preview region including the sample security incident record; using the mapping data to create security incident records that map to the set of the past alerts; and writing, to a security incident database, the security incident records.

Thomas Woodley Brotherton, Vamsi Krishna Madala, Teja Chava, John Gerald Ferguson, Hnin Haymar, Betsy Cherian, Eun-Sook Watson

Filed: 26 Oct 20

Methods and Systems for Analysis of Process Performance

A system and method is disclosed for performance analysis of processes in a managed network.

Filed: 26 Oct 20

iaxejntpve7o xrwhksr868a89

An embodiment includes executing a discovery pattern for the certificate authority, where the discovery pattern contains instructions for obtaining one or more digital certificates from the certificate authority; obtaining, from the certificate authority, a representation of a digital certificate acquired by a managed network from the certificate authority; storing, in a first set of mappings, a first new mapping between the certificate authority and the digital certificate; receiving, from a computing device disposed with the managed network, an indication that the digital certificate is installed on the computing device;, storing, in a second set of mappings, a second new mapping between the digital certificate and the computing device; determining that the digital certificate is expired; and storing, in a third set of mappings, a third new mapping between the digital certificate and a critical status indicator.

Tal Kapon, Sreenevas Subramaniam, Laxman Rao Tallury, Amit Dhuleshia, Durgaprasad Chikmagalur Prabhudeva, Venkata Phani Kumar Gudladona, Gregory James Grisco, Vishal Rao, Thanh Trac Phan, Robert Jose Dunlap, Barkha Bhatia, Jason Brian Ziccardi

Filed: 12 Aug 19

uxwhgtyog3h8qdudr98gfw75jz3k 374xiudjl05hjflwfulmihatz1

Systems and methods for configuration vulnerability checking and remediation are provided.

David Barkovic, Cresta Kirkwood, Lal Narayanasamy, Anushree Randad, Clifford Huntington, Richard Reybok, Harold Byun

Filed: 2 Nov 20

r5pr146vqulpj24256h6yf7yauah

An embodiment may involve: transmitting a first graphical user interface (GUI) that allows selection of a plurality of item streams for a mobile user interface; receiving a selection of a first item stream; transmitting a second GUI, where the first item stream is populated from a first database table and the second GUI allows selection of a first field from the first database table; receiving a selection of a second item stream; transmitting the second GUI, where the second item stream is populated from a second database table and the second GUI allows selection of a second field from the second database table, where the first and second fields are of a common type; and transmitting, to a mobile device, the mobile user interface with items from the first and second item streams sorted according to values in the first and second fields.

Sean Andrew Bradley Bowrin, Maor Cohen, Brian Javier Dyk

Filed: 12 Aug 19

qbh8zdd7xo282j3qvg741w3la3dfid7r tq4bdo

A method of managing alerts in a client instance associated with a configuration management database (CMDB) platform is disclosed.

Bnayahu Makovsky, Netta Hasdai, Ofer Gati

Filed: 29 Oct 20

nz5qpufn4pnse9xbe3856uh 5rbek619spg74snkinp

A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed.

Kanwaldeep Dang, Purushottam Amradkar, Stephen Scott Tucker, Qingbin Li

Filed: 27 Oct 20

kc8d64a4hptds8qslvj6w9i7tq34xfjr8stf8l3 pa2hh190df

Providing access to an external application includes receiving login credentials to access a client instance, wherein the login credentials are associated with a user account, causing the client instance to provide a link to an external application in the client instance, detecting a request to navigate to the external application from the link, generating a authentication record for the user account and the external application, storing information for the user account based on the authentication record, and generating a URL for the external application based on the authentication record.

Jerome Daniel O'Connell, John H. Kim, Subbaraya Kumar Deverakonda Venkata, Kai Xu

Filed: 27 Oct 20

cqvnugwf6lpjbry69ueuvima808shwtnhc3fcbcrlx5q292u8dnf8fdzwff

The present approach relates to techniques for efficiently monitoring time-series data for a metric of interest using limited subsets of the time-series data and, based on the modeling, to generate predictions for the metric.

Shoujing Li, Peng Wang

Filed: 22 Oct 20

0htnmlaxhkeljosydqqm5rhlyne1l5q2kdrxci0r0amy9pvhyv4qu2ue

A communication network may scan data to identify and prevent the spread of malicious data, such as viruses, worms, trojans, malware, and the like, transmitted through the communication network.

Ravindra Sunkaranam, Aditya Ramamurthy, Chandra Sekhar Mudili, Sugandh Rakha, Jatin Agrawal

Filed: 29 Oct 20

cuv77p3pbq7sjahfcqttl8xhr99zmzgs

An alert management system for a configuration management database (CMDB) platform includes a client instance configured to: apply a first filter of an alert rule to CMDB alerts to select a first alert based on context of the first alert and apply a second filter of the alert rule to the CMDB alerts to select a second alert based on context of the second alert, wherein the context of the first and second alerts includes details regarding the first and second alerts and associated configuration items (CIs).

Bnayahu Makovsky, Dov Miron

Filed: 22 Oct 20

ikyt56rwfpef5vbl2jn0j51rahzk 9s

A computing system may include a database disposed within a remote network management platform that manages a managed network, and a software application associated with the platform and configured to: obtain, from an external computing system, information about a function-application arranged to execute source code segment(s) on demand; determine that the obtained information relates to (i) a plurality of authorization-keys each respectively arranged to authorize on-demand execution of one of the source code segments, (ii) a first key-value string pair that enables establishment of connectivity to a service of the external computing system or of another computing system, and/or (iii) a second key-value string pair that enables establishment of connectivity to a data source of the external computing system or of another computing system, and responsively determine association(s) between the source code segment(s), the function-application, the service, and/or the data source; and store the association(s) in the database.

Noam Biran, Hail Tal, Robert Bitterfeld, Asaf Garty, Bary Solomon

Filed: 26 Oct 20

y3y3av 468l68s2y1iq8au0y6i46pe10ltnmyspiv6uofyshq4f5enu2g7

A domain separated service catalog may include global catalog items and domain-specific catalog items.

Varun Tayal, James Robert Edmonds, Jeremy Hess, Navakanth Reddy Gandavarapu, Shouvik Goswami, Bharath Padaki, Jebakumar Mathuram Santhosm Swvigaradoss, Harshvardhan Prasad

Filed: 5 Aug 19

t3c6ux2okf4yvugm91msy iv285c22o

Scheduling information for each of plural shifts of an on-call schedule is set based on user operation at design-time within an on-call scheduling user interface.

Sheeba Srinivasan, Valencio Cardoso, Soumya Mitra

Filed: 7 Aug 19

tghzmsxuyzdzr akluefbn2hd

Persistent storage may contain a definition of an application programming interface (API) of a remote service, where the API provides access to input information stored at the remote service.

Jacob Samuel Burman, Rebecca Anita Dias, Joshua Timothy Nerius, Christopher Maloy, Alberto Alvarado Jimenez, Harry Thomas Nelson

Filed: 19 Oct 20

q98vt9saxl4mrr4b erwa6ill56j9kaf4v60wd6gnzejty9m5itaxk0v

Systems and methods are directed to release tools and deployment tools for software applications.

Danny Kibel, James Owen

Filed: 12 Oct 20

3oedgcree4m80d2irfwfzpunjd9ry62snmrjgj

A disclosed method of operating a representational state transfer (REST) server to respond to receiving a batch request includes: extracting a first requested item from the batch request; opening an output stream to a client network; writing a response opening of a batch response to the output stream; writing a first response item opening of the batch response to the output stream; in response to determining that a first REST service indicated by the first requested item is authorized to be invoked based on access control lists (ACLs), invoking the first REST service to stream a first response item body of the batch response to the output stream; writing a first response item closing of the batch response to the output stream; and writing a response closing of the batch response to the output stream, wherein the batch response is in valid JavaScript Object Notation (JSON).

David Tamjidi, Natallia Rabtsevich Rodriguez

Filed: 22 Oct 20

ydp7htt05wv7h8sq7hm3dwi

A system includes persistent storage configured to store data on behalf of a managed network and a discovery application configured to perform operations.

Tom Bar Oz, Hail Tal, Shay Herzog, Shiri Hameiri

Filed: 31 Jul 19

543bwxuflov3ikli9r33chzskuv30kb0dhskk63x x12cbkhyy7kn0

The present disclosure relates generally to outputting purchase outputs based on received voice input by a client device.

Bharath Soundararajan, Amir Vakili Jafari, Colby Andrew Blakeman, Ryan Meonske

Filed: 29 Jul 19

ftymc08w3 vs7m9qvfm6oy

A server system may include one or more hardware processors that execute computer-readable instructions from a non-transitory memory that cause the processor to receive a time component associated with a query request and one or more relational identification tags associated with a subset of a plurality of data items stored in one or more databases.

Siddharth Shah, Vincent Seguin

Filed: 21 Oct 20

Prev
...
14
15
16
17
18
19
20
21
22
...
Next

Patents are sorted by USPTO publication date, most recent first

We use cookies on this site to provide a more responsive and personalized service. Continuing to browse, clicking I Agree, or closing this banner indicates agreement. See our Cookie Policy for more information.