22 patents
Page 2 of 2
Utility
Methods and Systems for Offerring Service Times Based on System Consideration
1 Jul 20
Method and systems for scheduling tasks to field professionals include: receiving a request to book a new appointment for a service, wherein the service is expected to be completed within a time period; identifying a first possible time slot and a subsequent second possible time slot for the new appointment within the time period; calculating a first scheduling cost associated with the first possible time slot and a second scheduling cost associated with the second possible time slot; enabling selection of the second possible time slot when it is determined that both the first scheduling cost and the second scheduling cost are below a scheduling cost threshold; and outputting a no-available-time-slot notification when is determined that both the first scheduling cost and the second scheduling cost are above the scheduling cost threshold.
Amit Monovich, Yoav Kolodner, Alexander Shapirov
Filed: 22 Dec 19
Utility
Methods and Systems for Self-appointment
1 Jul 20
Method and systems for scheduling tasks to field professionals include: receiving from a user a request for an on-site service associated with a location; transmitting to a field professional information reflecting an assignment to provide the on-site service; receiving an indication, while the field professional is at the location, that an additional visit is required to complete the on-site service; accessing a future schedule of the field professional to identify an available time slot; and providing a proposed time for the additional visit associated with the identified time slot.
Niv Garber, Adi Deutscher
Filed: 22 Dec 19