144 patents
Page 8 of 8
Utility
Augmented reality system for product selection
21 Oct 19
Techniques for searching for products in an inventory of product are disclosed.
David Martin
Filed: 13 Dec 11
Utility
Computer systems and methods for efficient query resolution by customer representatives
14 Oct 19
A computerized method of representing customer interactions with an organization includes: receiving, by a computing device, customer web interaction data segments and customer conversation data segments; pre-processing the customer conversation data segments to remove specified types of information; scoring each of the pre-processed customer conversation data segments; pre-processing the customer web data interaction segments; extracting from the pre-processed customer web interaction data segments tokens; combining the pre-processed customer conversation data segments and the pre-processed customer web interaction data segments into a customer data set; parsing the customer data set into one or more windows; assigning, for each window, pre-trained weights to each of the tokens in each window; assigning a transaction theme to each window based on the tokens in each window; and generating, based on the transaction themes, a ranked list of topic keywords reflecting the customer web interaction data segments and customer conversation data segments.
Ankush Chopra, Abhishek Desai, Aravind Chandramouli
Filed: 25 Mar 19
Utility
Data lineage identification and change impact prediction in a distributed computing environment
14 Oct 19
Methods and systems are described for data lineage identification and change impact prediction.
Gopalakrishnan Subramanian, Srinivas Gururaja Rau, Bhanu Prashanthi Murthy, Ankan Pal, Akhilesh Raghavendrachar Srinivasachar Kaddi, Ralph Hollinshead, Shankar Vaidhyanathan
Filed: 20 Nov 18
Utility
Systems and methods for automatic software testing
30 Sep 19
A method of testing source code for a computer application includes: monitoring a source code repository to detect when a changed version of one or more source code files is saved to the repository; identifying, for a source code file that has changed, one or more changed features of the file, by comparing a changed version of the file with a previous version of the file; generating, based on the one or more changed features, a source code artifact for use in testing the file; generating, based on the source code artifact, a test case framework artifact for use in testing the file; executing one or more test cases based on the one or more changed features, the source code artifact, and the test case framework artifact; and compiling a report including details of the executed test cases.
Ananda Kumar Tokappa, Meenakshi Ashokkumar, Samir Kakkar
Filed: 3 May 18