you're all Thank you, Good and morning, everyone. a healthy. John. safe Hope
operating with managed pandemic and the this restrictive Before actually Florida ECR around a on present to locked discuss our Rico matter place and I employees of the to detail in going of put think in customers, into how subsequently more the less down, rules. is at quarter, the we mid-March have we impact Puerto need which hand, were and in which
X. So let's please Slide to move
during to standpoint. to crisis dedicated the and during and both in from families supporting to by want personally and hard families take of impacted economic our my been and down. those this every the our general clients day work who our opportunity First all the has on excellent been many team I hearts employees, pandemic frontline to out and teams my humanitarian thank all, acknowledge go lock This the have
one this adjust prepared disaster, and we recent for to have the plans prepared of the safely, right learn act accordingly, experiences in say but really no through on I as move our event, was our to managing our natural we based really felt type direction. teams process
unprecedented Going couple again just earthquakes. having back a events, years a modern here recession, long endured decade nature of for
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and operating digital with strength been have extremely pleased I our readiness.
their customers Our providing channels on automation borrowers, are contacting digital implemented programs, our distancing. to social limitation certain of process. of We the moratorium swiftly supporting our level
We of PPP also strong rollout numerated the a performance support SBA the consider of the FIS platform. very what program in the achieved, I with
and loans covers over is regions. the $XXX we lending all over Puerto more of As of our in share which that commercial and X,XXX than yesterday, market have Rico approved actually fair million, the
plans credit this I want the the crisis think, have people, we emphasize, should that. I like, short-term. of moratorium definitely in entering mitigate product to And vigilant support shareholders. strengths rollout position The open from and federal today, the in began -- a PPP, all our help we certain and our markets really deterioration clients for place We to relatively to remain of quality as institutional we're obviously,
as and at in results In ECR down, which I in lock some X economic $X.XX Florida, when the was $XX a initiated of we mentioned. million now. were the of income impacted look Obviously, million Well, effect net Rico that the look Orlando in we first share. by or detail. Slide which implemented CECL, the And under results Please, of by Puerto obviously, reserve move and $X.X fact the then of that will we greater at driven forecast COVID. generated deteriorated that, almost the spite build cover into when you
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feel the here yes, to handle Again, we're cycle. main really I line the bottom there is, was message is that think really -- the well we but results, we prepared
this strength. significant from have crisis and a managing entering we're crisis position experience of We
the highest country. the among in any are bank in capitals Our
lot and strong CECL we pre-provision a with among little our generated of for current quarter the reserve so also support We up above supports a Our with to bit are coverage the this highest this dividend. $XX of capital income reserve along crisis. retail of the bank, there capital million are and any
on closings. coming talk to quarter, a very cover to Obviously, really the weeks I about two quarter originations say, are it to because was every have more solid pace, a was a last the Slide important want loan pages pipeline. quarter. with a bit X. good It let's always great So I Yeah, at in for
PPP. straight, are and they so closings, obviously PPP some and less was that no mortgages mortgage mostly commercial are no rules In auto focus Florida, limited ECR restrictive, to and and originate loans. we actually Rico closing Puerto activity pending, sales The on commercial continue activity
at look forward we'll happening keep reopening different reopening on second When businesses. but up the the to-date happen guidance to you will quarter. back as China, timelines think be in the from Well, you table, or what curves come you learning reopening other from I cannot this we or what's timelines outside, should of a in the When line specific volumes fine. that, the we're give market, design, from -- into
We continue renewals. to manage
on USVI We the lines continue revolving week. reopening announced and actually support next growth to
Rico that the and couple next Government see. sector expectation of in and announcement a day the down Puerto put high reopens We on sometimes Rico should are the flexibility on happen all waiting that from rules early week. for the of to some private lock is update next the Puerto There
experienced POS, markets obviously not debit card ATH, reduced are surprisingly, on also gradually this open volumes credit and again. begin likely we in increasing mobile until Internet most again to our and ATM, Additionally, continue
supported cover supported see incentive. XX place guidance standpoint, want for around to regulatory different time crisis to XXX They some can are there by from mitigants for from a this strong what matters. Puerto credit Definitely we which Rico in also the by great -- moratoriums quality a next I CARES the are act, days. and the prior to local
so the we I a an experiences on lot on understanding process. from efficiency we crisis, from prior moratorium gather learn think So
in analyzing and contacting We situation their immediately began program. March implementing our borrowers, the
done thank a -- really all have for lot I effort. We and this team my
of We consumer a have done analyze lot every large portfolios. the borrower and we have
product offered to have As of approximately XX% release we yesterday, billion. $X.X the portfolio, of
in over to approved below want I X,XXX Protection and to are million. have below We as and yesterday $XX,XXX. Program $XXX,XXX XX% these $XXX in XX%, of Paycheck say of amounts loans amounts Highlight,
supporting are, segment. small the we're totally we So
continue we our at until available on setting applications Today, SBA. are funds
So that feel supported obviously is wind customer monitoring this We to program. continue, will late-stage of but our credit the for reacting we're even be some getting products term. out, borrowers the some run near have every quality these there at in availability will are still by should application are now the is we farms day
allocated in to the that just Puerto the to economy the I to addition, by board and stimulate important highlight pandemic. those $XXX to government Rico want fiscal approximately support In the and impacted the addition know million
you there some be should mitigant here. those positive all add initiatives, when three large So
to questions later. hand for to come Orlando you Now Thank the I'm call cover going to back we'll and the details all. financial