you us has or two earnings care world turmoil Call. for caused since Thank among Suzanne, for global thank ago. changed First Quarter health everyone, Coronavirus Earnings economies COVID-XX has months last call and good today just The XXXX Providence's and joining you, dramatically and Yes. morning, our considerable systems.
and directly front requiring from this appointments and we pandemic. and critical the ongoing them members of teammates extend keeping the who families conditions intensive of continue Many to ultimately this and the thoughts COVID care battling in with and lines. Our extremely for appointment, can are COVID-XX out minimizing to chronic who've or individuals are responders workers emergency indirectly impacted proud by such I'm first deliver patients exposure the medical on our and transportation the members room been unit, to gratitude chemotherapy. health essential necessary XX. By during our we transportation non-emergent with patients hospital to sincere dialysis ensuring to and as partners to get settings, their are crisis, services care
priority health our consists program Centers top Our and working practices. and Control transportation providers distancing that a several remote is guidelines for members. teammates, of and We risk social implemented and mitigation following safety Health the including Organization World factors, of Disease company-wide
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partners. our innovated providing our workers our extra assistance health members while and times, we to transportation to nation's extraordinary support have these valued During services care
and demand entered members. needs also have of the the to meet adjacent We in key markets
and partnerships For from to have We states way for their health partnerships care to to banks provide established while York New professionals health in Massachusetts, in safe transportation with and the and to to large care. our and several stores ride care provide systems to health in-home medical example, grocery care use of provide for enabling transportation network Pennsylvania same in transportation payers staff care. mobilization access members food reliable with and we their from formed integrated Arizona, facilities also
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associated a services, we offering assistance our our during transportation bridge and their nonessential expedite of program whose been deployed our working and requirements fees support has innovating adjustments to additional in transportation denials to of with are stopgap and relief providers; of requirements. recruitment admirable. for the an transportation the temporarily providers, fee including the provider timely to addition driver needs; aimed insurance; and In of address sustainability documentation; credentialing financial host the late suspension submission pandemic and extension training We providers response resilience to time capital loans filings with this eliminating to protect credentialing charges in credentialing minimum of of
the the most the extended But period I this a an us. be weather for of persists or in phases may we're position storm. strong worsens, to am that pandemic if hopeful COVID-XX behind severe crisis
risk in to the our First, essential, services and ecosystem. have teammates place in our a constituents comprehensive are we protect our key in mitigation transportation program
under capitated difficult the cash discuss of distancing will led in adjusted contracts In $XX utilization the to in member while the as of million of social the and XXXX, impact call. have in our COVID-XX financial XX.X% to short to results our appointments. shelter-in-place experienced million, later Second, Kevin the urgent have and on of we first postponement quantify lower it's we term, precisely flow. the practices grew quarter more $XX.X detail generated EBITDA less operating business,
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Transportation Advantage the to appointments pharmacies is market. to of number one the million XXXX. to medical increase to million roughly expected and by XXXX Medicare MPAC, total the Medicare-eligible supplemental benefit from is over of XX According within fastest-growing beneficiaries in XX
Finally, net well cash $XX.X balance million our sheet, to us the shocks. strong at totaling with of external the quarter, withstand end positions
COVID-XX's enhance as our borrowed $XXX flexibility quarter, a uncertainties impact economies Moreover, surrounding financial on measure markets. revolving facility credit under financial our proactively global and we during precautionary given to million the
to million our credit and also August the XXXX. million quarter, $XXX $XXX facility maturity we X, extended from During expanded date to the
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this, to continue our to organic opportunistic we strategy, as quarter. continue focus this may which primary advance is pursue growth selective, on we acquisitions such While our
growth the right and one priorities in on people the implementing and and technology key transformation improving seats; customer cultural profitable Providence, driving include LogistiCare internal and acting umbrella. of Our under voice rebranding reducing are growth; right the operational the our to quality advancements; service ensuring out accelerating critical waste Circulation customer; centers; unify in driving variation,
and #X the on customer, priority, to providers. remain reference we members our the voice our which focused payers, In intensely our is listening transportation to of their
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team -- assembled company. growth I change that the management a have drive be believe and at transformational We best-in-class will will
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to in next-generation to expect platform, Circulation's This which our interface rides mobile user via core provider member, front-end app. their interface elegant riders includes quarter the launch XXXX. third enables of formally track We
mail will update. text and messages addition, voice In ride status alerts provide
to calls XX that related Given approximately are like our value features million XX% and are members our for will of we this our optimistic significant status, productivity. ride generate improve annual
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employing and we're organization and the quality. the waste, on a efficiency, increased variation are out single, On driving of reducing and throughout model improved cost-containment repeatable initiatives, highly topic improved focused operational profitability
plan. growth, MedTrans our business obviously, of our National significantly profitable accelerating Regarding advances acquisition
multiyear In renew addition, we a were Lyft with extend and pleased quarter with commitment. partnership this very to our preferred
will rely reliable millions across who transportation Our effort improve access on convenient medical care the U.S. and LogistiCare needs. their for to joint to for fulfill
between collaboration in a an NEMT was transportation are agreement largest And XXXX. partnership the established most Lyft This we Lyft's medical partner. nationwide significant and represents company. manager Our rideshare country's nonemergency
Our about a not winning business philosophy all maintaining about but cost, at solid growth base. or from is transformational rather driving
contracts. away We have made of lower-margin flat decision for comparisons the quarter, it walk revenue from deliberate health helps to year-over-year the This contributed the improve business. to first our certain
rate of are The with as COVID-XX, in cadence of quarter, of million During million industry and contracts, result rate which we down pursuing but the actively a year benefit up X team another Kevin X successfully a large busy for several $X Echols during contracts, will our the full opportunities RFPs which remain the run XXXX first and has basis. they Dotts, contribute renegotiated slowed on remain overall Chris bid. $X.X increases.
to these, for business. We are seeking vigorously as win appropriate, our
as the we messaging in the initial collecting of company. phases are from rebranding across feedback formal we are teammates Finally, internal
slowed the our this mission, vision, to a in pandemic COVID-XX of out some values. our message excited message unified we regard, and has roll are on work Although eventually
LogistiCare commenced transform unprecedented an amidst earnest In to closing, has our macro in scenario. strategy
at Given uncertainty we multiple be in-flight guidance providing initiatives, and this COVID-XX time. surrounding not will
we However, Providence's LogistiCare's significant business ability optimistic create to for our value about very optimize and are shareholders.
to well through COVID-XX industry emerge and market as pandemic. the our innovate gain lead beyond stronger We and moves nation share, positioned the are and
to after need the I it stand they care I I what to patients vulnerable thank respond continue receive time, thank challenging critical circumstances. minute customers the do for cannot take LogistiCare thank patients helping our for to times. our transportation providers and team during again up under our want access who, most these time when to and also them country's most. the enough once a
over turn that, Kevin. With will call now the I to
