from most bear that unique there. challenging out this this so during any Thank you also first on through call. to We technical you joining experience to with we home, Like everyone you, times healthy doing were call us and in we event Richard. for our hope work please discuss CRH’s results. of XXXX as quarter the navigate Thank safe the us and the challenges these call everybody's to here
the financial delivery and is the like and which address global metrics COVID-XX the just of on to our directly quarter, upon system significant before So effect would pressure healthcare exerted business. more the the we operational for first address I pandemic,
we in the of pronounced. sharp a even procedure on see to impact in second to began the expect our impact more mid be COVID-XX do March quarter we While volumes,
elective care the of that COVID-XX serve. hospital states, order dynamic many patients. towards in the coupled the with health that guidelines pandemic the patients implemented distancing aware, response of policies that are resources are in number to impacted that systems health prioritize significantly businesses to the procedures restrictive many restricted [indiscernible] most you As facilities This has ASCs
the Exactly uncertain. of the are But in see they under restrictive volumes decreased some sheltering we cautiously how ASCs the long distancing. and opening throughout a schedules rest measure regions still least month. are heartened customers or we now, experienced open Most of of country number at beginning are this to have set part, in the to remains
reopened. it XX%. to anesthesia our number down take throughout are they these most levels once this week improved has think ASCs of patient to return around to will deficit April normal our whereas operating We volumes XX% a Now, weeks our normal volume from for of were volumes
and we So improvements but scheduled that delays, we still from expect what a normal, are are any we or continue further to do relapses consider down would XX% barring increase. to
we you many as pandemic up. started the for as segment to that has for can are visits. has decreased expect, demand these region might to just now see But we physician there. Also, offices essential too continue increase increase open open offices hope That our as
been limited to volumes treatment to hemorrhoid cases. Our far therefore urgent more have the so
impact products have to and reduce services our lower to worked for order this the of mitigate costs. In demand financial we
to steps as system taken have the in uncertainty well. We the financial bolster in liquidity advance of our heightened
an prepared this service have later, ahead survive initiatives with fully that but we normalize. address enduring we will crisis as confident to will we Richard some measures have the that and to to forge we continue business ASC begin remain partners these our key that of volumes those
of primary couple our And let me just address a initiatives.
the conference strategy, active challenging call contracted payer case on our we some that negotiations that mix. our to external dialogue respect and last our with of results. fourth Recall optimize XXXX quarter payer of rate dynamics to our in remain we impacted First, discussed
delays passage in the Congress. the Given billing in legislation surprise of the
that to the contract May contemplated throughout had of We facilitate legislation passage XXXX. this our and transition
However, ones were billing this the anticipate to the certain legislation, coupled Act, the we no that passage provisions passage billing in of with near-term. CARES originally passage in of the longer legislation the of surprise Medicare
Yet pressures on we this backdrop continue progress the of a because on rate in to of light bias make objectives pandemic. positively industry here our provider largely more in healthcare the
billing continue believe long-term tie our work we pricing revenue rate visibility to overall our that our strengthen we from with legislation result, believe has surprise will ups our business. a we decoupled strategy been the partners, improve As and of which the our and payer
Also supporting our Board has point ongoing recently of Directors. Griffin Brian that out payer our to strategy we would like joined
may know you strategic largest his not country. operational leverage guidance he the some at entities For those in are experience related Brian, and and insight. the we payer extensive has expertise who and of keen get And to his of
pipeline. Second, we with development regards business to remain optimistic our
partners. discussions and in our prospect all of remains team Our with targets
been forward actually the space. deals We have moving during
smaller actually suspect, As towards paused opportunities CRH as for the believe result unprecedented have BD though. pandemic. drive acquisitions of we more that you may facing We financial a providers from many pandemic operational and capital this temporarily deployment we pressures emerged may
segment. Finally, we in on to implementing drive O’Regan are focused strategies growth our
O'Regan Sanders the that opportunity more We will of the we Tom market continue about segment are believe to seeing. level And well north current shortly. about talk business has of a
with about now So turn I that, who business. to this Jay the will anesthesia more will talk over Kreger call
