afternoon, good including record strong reported and Leslie, and subs QX record in revenue. You, total Thank financial We everyone. results revenue
numbers reminder, As today during unless mentioned quick a are otherwise non-GAAP. remarks my except noted all revenue
GAAP million You an of results QX, XX% QX for can an revenue in subs Recurring total increase million services XX% was to X% non-GAAP or total X% consisting In which quarter million $XXX.X of of $XX.X million, services be increased find subs reconciliation today's million, per revenue $XX The increase QX of to and from revenue year-over-year. $XX.X XXXX. managed revenue. was release. press at revenue was $XX.X continues of year-over-year. or Professional fiscal a over
from organization's restrictions work services worked remote services Our worked ability teams platform. our impact the so to a have always -- not did our professional implement in home environment,
we year. of which managed services for more deployments QX noted, consistent. has accounts Leslie XX% been in the revenue, total completed professional Recurring than XX% more QX over As revenue prior services of our
Turning metrics. key to some
Our strong an new XX% to as increase our customer our by rate. strong. of high renewal growth enterprise the ended Medallia a is customers quarter provides ROI year-over-year. customers, with We evidenced XXX
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to XX% our focus for And continue we some range more I services gross will our remainder on or XX% annual professional quarter not are anticipate subcontracting with ecosystem the to professional in of we R&D XX% services pleased We G&A additional investment capabilities conference. along $XX.X that am driving margin working were the and million each quarter. to services. as physical revenue. would call, approximately the between and fees million of were anticipated related year. to XX% expenses revenue. platform that vendors; area in we quarter. or important with of note expand million, of million Sales QX the last $XX.X our we our $X incur closely were features experience did we or expenses termination $XX.X termination new fees. for R&D XX% marketing revenue expenses an our we earnings On incur remains of with to
year. the the year period compared on operating operating $X line first in net is ago quarter of to million X.XX% to X.X% the quarter. the to fiscal with Similarly, million term. was quarter margin million in in in non-GAAP in same $X.X income of in of income a was leverage additional XXXX. Non-GAAP G&A last QX longer expense last which $X.X $XXX,XXX Non-GAAP in expect compared the non-GAAP compared year. tax We million over income line the We QX QX incurred $X.X was
$XX,XXX tax to GAAP option in includes stock Our a benefit income benefit due exercises QX. of
drew cash QX of with sheet, $XX driven and QX. our of balance we to the million prior line the funding acquisition $XX.X from in the an anticipation from Voci million cash quarter, operations turning credit of in equivalent, of million we generated closed in and we by from increase $XXX.X Now subsequently ended that
deferred XX% from While a over the of was of attractive we us have were increase QX rates prior in SaaS revenue strong extremely flexibility. revolvers year. deferred additional cash allows $XXX.X an and position, this million, the SaaS the revenue
on we in billings Let's to calculated revenue sequential and assets. a SaaS SaaS revenue deferred contract which discuss plus SaaS define change move
variety there be that this factors are wide of taken know, not a of quarter-to-quarter in billing indication future influence in metric. As as Therefore, revenues. should calculated an fluctuations changes you
fluctuate will billings. annual contracted timing billing renewals quarter-to-quarter to example, and For due the of
have you, meaningful that rate more we a is communicated XX-month the measure trailing to As our believe growth we performance. factorings of
in is Medallia. joining our For QX QX XXXX, growth as fiscal some this strategy to metric SaaS XX% last QX of our from rate billing that of the prior changes year. trailing in in XX-month Leslie There compared instituted year in was upon we go-to-market benefited the of XX% variability
remaining Now moving obligations. performance to or RPO, on
As I've contract extension, of impacted duration metrics renewals shared with timing well contracts. by and multi-year as be RPO as large our you before, may for
provides strong RPO visibility, may while At for April to XXth. it fluctuate quarter. from quarter So
$XXX obligation total performance of remaining an XX% total RPO Our increase million, or was year-over-year.
RPO multi-year of result current number non grew Our is last XX-months. the contracts signed over XX% year-over-year. the we've the This large of
over current amount RPO to the recognize expect we total as increase the revenue XX-months an is year-over-year. addition, XX% million, $XXX of next which In
We to total May QX closed which RPO next large not over months. XX- mentioned note reflected that RPO of the Please are in deals recognize metrics. expect our XX% that in Leslie approximately the two
$XX.X XX%, quarter, from prior operating in flow cash we operations the QX an to the generated We XX% margin cash representing a year. million the for Turning of flow. increase cash an of generated positive from flow
we've that fourth XX% experienced the operations in our reminder, quarter. seasonality cash in given a occur historically of As flow billings from
of that past environment. XXXX We're the large flow our have been QX their balance operating by to been sheet prior economic in amounts, ROI and business in margin drive has news customers have our Medallia Medallia few we our over and more existing QX is year. fiscal driven QX customers expand a both as We Relative companies provides. this year. noticed, overall easier navigate on cash as the operations negative by a continue positive use new As Medallia. uncertainty, and liquidity rely the the cash followed being result, been pleased it value to in and for expansion QX operating traditionally who business better it's we who flow from believe to can realized anticipate strong customers, has a to new current to years. given position sell this Leslie existing to And the Despite in continue we has from seasonality
to turning current economic for the Now is globe. outlook. The businesses across our environment uncertain clearly the
As a annual result, we are guidance. previous our withdrawing
based outlook on our visibility, QX extended technology customers. we their are However, performance will quarter-to-date, our and QX strong revenue With for quarter there and with of creatively we coupled level ways that the second our to portfolio, can work customers with XXXX. providing fiscal many be employees our of engage
financially However, impacted our majority there honor customers customers irrevocable that The we are others. includes minimums contracted are than more multi-year, been agreements. to certain and of have their contracts their expect
limited have existing their been we in flexible case exchange customer extensions period has additional number year. and On of special subscription for of offered contracts. cases, modified For or terms payment one the a average, extension
improve stronger will strongly emerge together. those who've we believe QX is be view essential in that partnering as terms. Medallia drive impacted We reducing revenue approximately result, to due with million to our customer negatively by a to revenue believe our modified customers customers strategic anticipate and cost, retention. and operating $X we us As will subscription SaaS
are $XXX QX, For $XXX million. to be revenue projecting million total between we and
growth to million XX% XX% $XX.X to representing year-over-year. revenue and of SaaS between expect million $XX.X We be
million income $X.X of operating non-GAAP expect $X.X in range be to the we QX, million. to For
due to be $XXX,XXX we negative and $X income of negative interest other the rate in expect $X million, expect We between primarily $XXX,XXX million. reduced taxes to to be range to income expense the environment to and
million We diluted expect XXX.X million. basic shares to shares be outstanding XXX.X and approximately weighted outstanding weighted approximately be fully to
will Finally, enhancing approach. to meet approximately continuing million our and our to center profitability we to data in be and balance capabilities we primarily by expenditures anticipate In our $X financially QX disciplined capital customer conclusion, growth demand. related
invest profitable while edge a We our business, to are innovative in efforts. maintaining R&D optionality go-to-market to be and committed and
fiscal an profitability year to basis. full we're income XXXX, the non-GAAP marginal For committed on operating
to continue fiscal for from We focus breakeven on XXXX. operations cash flow
and In earlier, we strength our stronger company. these we business impact terms to severely our flow cash is a as to and to emerge customers are However, execute industry confident better, discussed with where for the impacted closing, our partnering priority in payment will during necessary from allow are believe well I in of times flexible positioned which in operations. uncertain
customer more questions. Leslie Operator? are employee take this even environment. your experience now new Our I will relevant and and solutions in
