enhanced XXXX, XXXX. management for will Alan us Executive to update second call. step to an Chief have successfully my in our first, our navigated and And joined completed to strategic to conference I But and my moment, and address In technology IPO regarding Weave's financial Weave's fund Thank in profitability. today, to like our our and November the joining pandemic, from provide growth, decision operations and team a as quarterly I'd Officer. I then, afternoon's to through raised pathway progress. employees Weave this CEO you, platform everyone, welcome to role COVID as away announcement earnings continue capital challenging since and we the when
expectations, as As a long-term financial we to competitive company, actions, our equity year today's position conditions, we scalable These and led faced for continued raise new results improve guidance positioning new full further positive market to in the public company tough to have and but QX implemented efforts discuss go-to-market call. will growth. we
can deserve. a take the and to that company family step attention dedicate the to my focus to leadership saddened due its to I'm that I personal reasons, While personal needed health feel and additional I and Weave longer stakeholders back commitment give no
which will company's time role from August in effective I result, of remain but until a transition, CEO. X at appoint a to I I'm will Board as through advisory Directors role am the also stepping ensure resign seamless CEO XX, from As down an of September the the next serve to that CEO the appointed Brett announce happy White been to Directors. full-time has Board interim
became and the at member me note the work Operating Weave a been have Officer of July the turn as rest thank of and like experience for attributable everyone and I'd I'd of team. and XXXX Chief leadership Operating served Please President and XXXX. of outlook bright the previously to bullish Weave's confident on our during for Brett results As you who is a and my has I'm SaaS significant about will the in that success Brett with and and With like has Officer remain under recall, and smooth our Financial for business the that, executive and conversation his of our the April Officer since operations Chief tenure ahead. Mindbody. incredibly a deep Chief The team. hard ensure to future of QX rest understanding transition perspective Weave's dedication our financials business directly year. enjoyed future prospects our the the Weave supported company. I Brett to Board to
were certain we also XXXX, entered environment challenges within in experiencing we operations. As the our business macroeconomic and
efforts. to go-to-market our the and productivity designed improve since sustainability have several We alignment, initiatives announced of
Although go-to-market Operationally, $XX.X while a the enhancements is seeing our cost address to balance done new clearly year-over-year. second manage XX% and execution. to desire representing we results and the persists, efforts. improved continuing are the In we uncertainty work invest long-term quarter, million, levels to we between challenges achieved and revenue in also initiatives not macro from these closely positive earned growth of growth our
non-GAAP the margins year was guidance quarter, the improved the margin our continued investments, achieve loss reflecting provided we year. we million, of metrics disciplined half and expect operating cost favorable the $XX.X Both narrowed result, growth ago. a to and with in a second and to for As operating to compared are management percentage loss continued a
evolving progressed As quarter, bifurcated an through economic and we saw environment. the we
pandemic, take care recover are the developing effects is customers from the of expressing starting As many the specialty of increasingly of economy purchase pricing. are and COVID its uncertainty rates, At are this demand broad elongating owners the Business decisions our only recession. sensitivity health these underlying interest place. fears perhaps time, to concerns rising of about and impacting a inflation economic concerns increasing minimally but to
a as keeping the on situation impact could close demand. are eye changing behavior We
these While customers business our manage macro products more designed our through to challenges, the model our resilient. uncertainty broad help we we is kinds makes exactly and which recognize of believe are concerning, services
make communicating To Similarly, Weave's businesses appointments; opportunity processing believe continued customers health specialty the save optimistic want remain notable more within market tech, collecting to they've that seek to I'll into road customer the facet payments. and as customers e-mail; essentially automation which platform are We've like this and sending the and highlight their their reminders ways services briefly efficiently. have product operate and customers will and engagement more via their map to our cost-saving every and pull that our valuable communicate customers; for and platform phone, new the existing and existing solutions we expect investments previous chat new enhancements. optometry sector, platform acquiring technology care out customers, We challenges. scheduling our or communication; pandemic appointment with out the costs as benefits core small veterinary recent about reliant progress, to and clients. with our customers deliver upon. viewed time particularly will X solution of become shown efficient verticals, essential operate will engage of we retain that dental, and These on Our in face macroeconomic businesses depend resilience
verification. insurance First,
sure of the to treatment. by I'm frustration of As medical pay insurance for experienced use trying is all each This to yourselves, you felt parties. frustration patients your have
time growth associated we expense eligibility. estimate hours this all overhead purely with In dental The the available and This no to Weave of a prospects uses solution spends locations. office has office an July, fact, for verify to our made XX%. dental the our operates time, same In enhancement dental patient we benefit and to by effort the of insurance cost over or platform reduction. and ripe insurance office can average spent on the the verification within X-plus verification shorten week an potentially insurance care dental trying is new already activity platform the to
payment Second, solution. enhanced
important practice, patient is of For a care most small health the sensitive payments interaction. collecting and one
templates. X to undue and needs we alongside has complete offices arrangements of treatment. for include financial For and file to locations for needs launched and in this second the multiple complexity card fall. customer, text large this platform We the continued for our market Now, grouping with the overtime. multi-location launched text platform zone been payment Weave's multi-office demand according now procedures of some we integrate Care businesses treatment this stress prior to multiple or fields In currently year, this customers week, messaging, to is announced over Sunbit The of the of that ever pets our these its and which recent build the operating the to key to available the texting we organizations largest addressing multi-office we delay our administrative their and continue In support are solutions. and of we delayed businesses. announced patients. partnership Buy states, needs pay found the consolidated XXX experienced these we cause executed enhancements a upfront ownership Alliance, and our in May, X several structure. time towards multi-office expansion quarter, leverage plan, process which And with inability recently Earlier the of expect noted and and In These Weave that features it market pay, to our often payments mind. and sometimes we operational can across offering, signing in of department third, to to operates and cost capabilities of to intend patients, survey and their the pet owners, pain our new adapt the ownership onboarding into making sits calls, Pay In product, integration points Dental capabilities. due country. unlimited have Each features. solution wallet digital Last customers platform specifically all on by our Later
more improve are offerings to seamless improved and business expected business suite will have the the robust, ROI patients to quick becomes provide a the experience, that patient's increasingly business and and our of As while anticipate owners efficiencies we automation more interactions owners.
engagement, including dental are We messaging named also relationship category in as patient leader GX's five product increasingly best a management patient HIPAA-compliant within categories, management. practice and for recognized small were and practice software management, report market. by overall the the customers Notably, of segment. named XXXX Summer Our the optometry, was Weave ROI and innovations business being dental our
progress ultimately motion costs quarter, help execution lower the grow to acquisition go-to-market with customer new productivity, the processing to which In quarter, sustained made efforts our align increase implemented we subscription During we growth. on to market revenue. better first go-to-market and foundation the will our and sales enhancements and our volume and motion, to payment and serve many as opportunity new our and our our platform consistent for plans changes
optimize plan with During new the second and hired to processes. began adjustments staff included quarter, to and the as this sets. optimization while we demand macro and market This customer trained our efforts to conditions, labor executing skill we respond the continuing
focused execution Now third quarter, leverage context in within our initiatives go-to-market evolving the the are on of and expanding environment. of the revised the we market
pandemic, live the our have of sales been events, height most prior the impacted. important severely to efforts, which industry were During
the to targeted the our planned our and of the to structure first digital sales year. proven potential team new with better campaigns, productive the marketing more resources of have in Internally, changed the opportunities included Our very ROI. which responsibilities target actions operations highest specific half
As we evaluate to operations these our continue appropriate. go-to-market as take adjust hold, and efforts will
while as quarter and expect very add to to for We I leadership in and decision. customer lower support made their performance. during like I'm accomplish the our this Weave team again, of gratitude as rates, acquisition able to substantial of go-to-market of proud and optimization. happy the to leadership rest improvements and been I'd examples and my I'm and company unwavering Their in CEO. that stepping Once my company at Board made product down, delivery we new I'm entire people, and people win forward, what report as announce Brett further compassion am time see bookings thanks I treats of perfect And results. how are the to the that impressive another confident successes. extremely improved to Weave will guide I'm Going has leadership not everyone progress employees. saddened the costs team to Weave's
Now call Alan. I'll the turn over Alan? to
