JYNT - Earnings call transcript Q1 2021

Due to licensing restrictions, you must log in to view earnings call transcripts.

Operator

Good day, thank you for standing by, and welcome to The Joint Corp.

First Quarter 2021 Financial Results Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to Moriah Shilton of LHA Investor Relations. Please go ahead.

Moriah Shilton

Rachel. you, Thank

slide Shilton on afternoon, This everyone. We LHA X. Investor Moriah of Relations. is are Good

On the close provide call review today, and Singleton President and market, CEO, financial note our summary quarter found open the the close CFO The results, performance and will can on detail our a Peter Peter be XXXX metric at a slide update financial the Today, and using Corp. will an then results business. Jake of with first Holt call up XX, quarter Joint the we for its issued ended presentation are questions. XXXX. the ir.thejoint.com/events. Please after for that will March

the a of the already you of release, Investor company's not website. If in this Relations copy do section it have press found can be

March on actual based will some slide statements to operations, the strategy, our our today. includes made of include but that estimates to: affect objectives continuing subject COVID-XX cause of limited to as as and Factors materially or operate filed the quarterly to Form in are Risk today's or reduced described be to statements predictions, year failure including Form that and hours revised develop reports The or business advised we management. differ December risks subsequently patient and and failure as annual May these please in could relating impact future material including statements, in filing. could other forward-looking factors XXXX, XX, on intend; the temporary for our the and our expectations, company-owned economy SEC changes X, to forward-looking any clinic rapidly statements may XXXX, with the operations, the our that clinics plans for described closures, we present and today's on We are statements. XX-Q ended company-owned clinics; XX-Q Throughout forward-looking or these the on important differences SEC we or managed our and As from as any report acquire filed uncertainties on assumptions filing current make managed factors contribute XX-K XX, updated also on discussion Factors results other are to business and not concerning anticipate demand; our our X. future position financial provided profitably discussion, shortened outbreak

discussion caution risks these results the we affect As price result, stock. you with and reliance to market statements encourage SEC a for undue of forward-looking a you filings factors the placing our these of and our on review or our future other may against that

impairment defines or expenses. or gain adjusted operating are transparent is release non-GAAP obligating management financial performance. company's adjusted publicly expenses, EBITDA trends on expenses. net in measures the stock-based Finally, before and loss presented measures income events. financial underlying and and measures. the GAAP interest, expense, loss adjusted of than and depreciation information amortization company revise and bargain we EBITDA acquisition-related more release. forward-looking net press are a which of gain, to view Reconciliation to are Management tax company The EBITDA, or net are ourselves future by used to purchase or any EBITDA they They provide because believes performance important they and assess EBITDA EBITDA of before the presented not EBITDA compensation new or updates to operating alone. as as statements defines light income net uses The Management these in disposition results

to over turn is X and to Peter it my slide Turning pleasure Holt. call the to

Peter Holt

the today. welcome a and Thank We've level business resilient speak and you financial delighted model high I'm strong a operating very positioned with and the with at call. I to team position. accomplished well to everybody Moriah, entered you, XXXX

plan and execute clinics quarter, we first XXXth to accelerate continue our to the in of to our the growth continue of opening, reach deliver goal to strong April, we strive operation clinic X,XXX During end XXXX. and our by we results. celebrate In

Let me this many just is one the just be of perfectly beginning long-term growth milestones, of our clear, and blueprint.

care. like I'll by begin new Joint revolutionizing financial investors. the operational to The our Before and elaborate, for I our and access to educating review performance welcoming quarter. chiropractic is I'd

in core provide settings, for services, the Located convenient with we pricing hours. without or convenient and has Our retail need concept attractive remained concierge-style insurance steadfast. membership-based appointment

our and open on and to efficacy country. already attract chiropractic Our clinics. the We're the of of build of most chiropractic growth provider care, strategy the recognizable more brand, increased care awareness patients is in new largest

level chiropractic have fragmentation high we we the significant to a share, continue among market opportunity our the care Given increasing redefine expand itself. of providers, as and market

than strong XX minute, increasing our been slide quarter compared of to cash quarter a Revenue results detail here March XXXX. year, same grew to December $XX.X at compared full XX% to will doubled a to compared Turning XX% least results. has X, highlights compared for our grew while unrestricted months at sales million, in first open to to first few And Jake in XX, sales Adjusted system-wide was XXXX, million, grew $XX.X $X.X our the XXXX. XX last our in on for million discuss the in EBITDA XXXX first period are XX% XXXX; much million. comp financial clinics $XX.X more quarter

in late clinic in annual virtual our X, individual we awards awards, network. our slide program, held the honored to where we and Turning XXXX March, performances Top

even highs Elite new $XX,XXX over recorded than Go that of meaning achieved XXX patients and clinics in achieved sales operation. months first clinics more status, XX new the XXXX, they during opened XX in acquired the in two Of the pandemic. Our

the four up achieved $XXX,XXX million year. Platinum up XXXX, That clinics to than compared $X In more fact, Platinum nine sales previous in clinics XXXX. sales, with included XXX in over clinics in XX% from

with in annual for million champion year a Our sales. Diamond undisputed clinic row $X.X sales status earned in over the second

illustrates of the They see All degree of knowledge even this which the of consumer are see all achieve with see see performers both into demand. teams to They franchise of look welcoming They our corporate outstanding clinic and an success. clinics business number XXXX. and our the new the power motivated greater to this they of the and differentiation category the brand to model. forward in leadership levels ranks

portfolio. Turning let's to our slide review X,

XX franchise of and clinics new clinics, corporate. clinics we or of in a XX% clinics in XX open had Regarding clinics close franchise one XXXX, in one compared maintain In and XX franchise company-owned respectively. during Greenfield and We March XXXX managed to did QX, XXX XX any not and quarter. clinics this XXX mix operation consisting we XX%

broadens to XXX that with development XX, Year guidance in We also bottom be franchise our which franchised agreements clinics, of acquired had clinics of of in immediately December the the Carolina. for presence the some XX recent developer Greenfield system. and And clinics XXX interest are level On We're end the and X, eight at are the on Phoenix/Scottsdale prior that Yuma, Two in between franchise in in territory in XXX of our to made reflects expected year. to the XXXX opening track of compares opened were foothold of southeast. region. our rights line. our expanding April by our in headquarters of market the Six of previously North further; regional expanded This transaction strong we accretive the second franchise we this clinics Arizona. in the repurchase the our all portfolio we addition, possible corporate the increased

and prior of to clinic included of All anticipated Greenfield increasing in XX guidance a by these of our purchases. managed combination acquisitions were clinics XXXX both or company-owned in and through clinics franchised XX

for we're deals becoming the compared slide developers, sold to XX% XX-year with utilize of of to attracting the we obligation When by markets clinics XXXX, franchisor more roles, and of maturity, XX unusual in is strategy RDs with assist reach original it's a multi-unit quarter in already to sold first X, XX higher and Generally, for first in sell loaded. licenses RD quality systems. in a not of quarter minimum experience clinics productive other number enter front from are a of the we were of well contractual which maximize development capitalized in We a and a to and territory, Turning a the growth. accelerate rights. goal the to support franchise greater to our franchisee gained sophistication agreement XXXX. new franchise clinics. have RDs their the their repurchase with the number

purchase we in XXst, we XXXX mature price previous these January on As X, call $X.X so million. totaled North XXXX. Georgia on and two did our transactions in The December Carolina run discussed March, markets, for well in

RD RD shifted RD management, XX, the accretive franchise these agreements signed commission transactions license to management from of on corporate of immediately and sales for RDs XXXX by repurchases, Metropolitan foundation unopened our our territory for result minimum As contribution. On since MSA. bodes a royalties Statistical eliminating those our March The XX and continued expand new of sales and are clinics clinics. established covers comes the supported of Today, development Areas were large sales XX% for commitment well expansion is for of clinic XXXX, clinics which our This XXX growth. RDs, XX clinics. and schedule to or grads XX% XX-year clinics margin the gross franchise XX X% clinic thereby aggregate

is discuss let's is from we're marketing. brand innovations governments, are growth and negatively previous success the was our growing of efforts, membership of in number pleased franchisees, March a ingredient the spending greater regional the of by increases the by our is local our in our our market in which average to was to strength driving to impacted than local technology momentum X, In record XXXX. in model. number This XX% COVID continued a co-ops our our to March, development pandemic, of Many advertising for factors Turning metric new high This of of easing by system. platforms. marketing slide and related as restrictions to our building new attract patients the patients of most significant a system key

nurturing, out In our our strengthening addition we also rolled advertising opening QX and and refreshing XXXX records, as awareness sign lead new program enhancing a grand clinics well as to signage. our in patient digital clinic our for tactics marketing, new

operation. of clinic months within XXXX, level reached breakeven our average six During was sales

sales expect our clinic accelerated to expansion. the new pace enabling with better program to further us while also scale We our of ramps, strengthen

new be Access, system. is most year. X, we're conversion closer that delivering the was It's Turning review ultimately to the this due complete, that heavy system our let's platform tested, acceptance to it excited every Access that diligence new SugarCRM the version on point and capabilities, financial marketing of finalizing and functionality essential Initially, Once X.X. disruptions established automation shift, other business, We're meaning current features. systems, to powerful and the replicating our a it were purchase simply first on version and users will an improved patient the will be franchisee minimize lift systems, our on this intelligent new to many fully continues platform. the platform, that and to IT important is for say now getting of prepared provide I'm feedback rollout. of initiative that be system. new training among of slide And focused

will complete project. crucial We this

shortcutting crucial artificial project, this the timeline. jeopardize not or it rushing complete we an process meet we to by As will

to a over roll out. Jake, continue for it We I'll And to turn summer with formal that, you. target XXXX

Jake Singleton

Thank you, Peter.

XX% in the over revenue sales million to year. XXXX System-wide contributed were months $X down $X.X the from managed time in for for slide XX% fund $X.X scale comm of XX% or in of from System-wide leverage to due the year, local revenue contributed open months a or clinics. was XX%, G&A that XX same amount million million franchises to up was last XX% more expenses larger quarter or $XX.X clinics payroll increase managed franchise of $X.X to were Turning reflecting same or XX% expenditures $XX.X to XX% compared revenue by G&A million increase the by higher increase $XX.X model. million, million, XX% million reflecting XX% year Franchise period mature XX%. XX compared our first XXXX, increasing and open first XXXX all QX an or company-owned the in same million; our $X.X for base expenses ago. related more, $X.X marketing year compared percentage and royalties was million, year-over-year. over were and improved commissions. from an rapid system-wide up increase clinics prior Revenue advertising as the the to Selling any to operating Company-owned in up infrastructure last marketing quarter of and were up growth. resulted primarily a all operations open prior a period Cost sales clinics comm million. Comparing in higher in of the expenditures as period clinics increased XXXX, we year. in QX and for for RD sales expenses $X.X XX% XX.

Given we believe mature in Greenfield development for operating it QX, a the of system. slower pace represents proxy

increased $X.XX However, $XXX,XXX with we Benefit stock is or total XXXX. adjusted Operating operating primarily the at million, of options. per $X.XX to planned XXXX, of million, EBITDA per $XX.X to Company-owned March was $XXX,XXX delivered a to clinic XX% $X.X the benefit the managed EBITDA compared accelerated share, $X.X million, compared increased XX% income scale income the XXX% our in we expense Franchise XXXX. $X.X XX, XX, was tax tax diluted increased Greenfield EBITDA compared over We not or exercise same to adjusted component income Income period our to million $X.X $XX.X $X.X year. $XXX,XXX, EBITDA million. first share quarter Tax year; to expect level Corporate was cash investment to loss do compared million. of as was last in diluted of was unrestricted openings, reflecting adjusted from the growth. for driven million, XX% benefits which clinic our million, the quarters. increased to excess At or next Net December $XX,XXX XXXX. of infrastructure leverage several by adjusted $X.X compared to same prior in the

repaid million This IT territory voluntarily from for and to $X.X we invested RD January development On capital for corporate in offset quarter, and expenditures. $X.X $X.X $X.X of and million operating million expansion, the guidance XX, in PPP slide to by activities $X.X During including our loan the our repurchase inflows million. was XXXX. Greenfield cash review million

our Due $X.X was openings of clinic million delay compared $XX.X related earnings million our and expected. million to suppression, performance, Greenfield our On QX and to in increasing XXXX. million, compared originally our than EBITDA QX XXXX between in raising strength to Therefore, guidance be to adjusted be adjusted million, XXXX their million the the and $XX.X we're higher revenue EBITDA we're $XX between to in $XX.X $XX.X expectations XXXX.

We expect be to to and franchise to XX clinic between XX continue compared openings XXX in XXXX.

and managed We and continue both be increases clinic XXXX. and of a acquisitions XX to through Greenfields compared expect four of clinics between company-owned to or franchise to combination XX,

to acquisitions continue opportunistically. will We evaluate

we clinics However, X,XXX growth open of we towards the clinic openings by our drive and prioritize Greenfield as XXXX. franchise goal of through end will

increased the in leases. expenses total corporate company in during strategically Greenfield expect XXXX. located our supported new earnings expect QX, We we clusters are and now of remainder markets. suppress we and XX by accelerate building to openings within We signed have the Consequently, fact QX late currently that and

confident in long will will to now call However, I accretive the greenfields we're you, over the Peter. back be the run. turn quite

Peter Holt

Thanks, Jake.

Turning to XX. slide

Construction. sales position Group, to to Mark as toward investing make to we're our discussed, our Miller of brand expertise decisions of already market by growth the that goal for our Greenfield like with proven Panda pleased into CVS of and as future, clinics of more the in years' we Vice our we're XX and of impact franchise, and newly President and created growth, bring work April, Fortune will Mark President in leader short-term we'll team Estate a and and welcome development favor end profitability additional in accelerating expand development increasing XXX our such march industry X,XXX experience In horsepower for talented awareness. Real and reaching leaders, McDonald's. companies unit Restaurant closely long-term position than with Mark our As Vice units operation is XXXX.

that Speaking pace. like model and at systems to a for accelerated national name easily household we an accelerating a been education to brand of market point and which our clinics starting tipping retail marketing minded innovation. operational build by increases space expect and of that systems the for drive has leverage awareness that known of box development; repeatedly growth of faster in effectively people feet. we it together this proven achieving expansion we new even believe magnitude, can franchise operate This and X,XXX development, that power and of phase faster next expansion this brand, infrastructure, awareness. of At a point more approximately of franchise it our drives is franchising that brand the scale The square brings phase is small only goal, X,XXX and

support new We marketing attractive markets. we this in XX% our have region. market first Clinic ahead, this in competition, actual the To our leverage systems In XX,XXX Ultimately, experience tip the on map care Looking emerging pillars of estimate as trade chains X% best Whereas patient accessibility, chiropractic. field. as including our strive of combat best is and new is our spawn every advantage of secure is collective franchisees our US demographic of chiropractic private the is. Joint the any we organizations strengthens chiropractic their brand RDs new part competitor share. making based Only hiring their which of evolution We analysis group only accounts and doctors category. copycats, their the credibility, targets largest a We base. trails of patient they To of today delivering If clinic over our to provide all areas; and and the and and US XX% empathy. account spend practitioners a grow population brand. identifies more and than Naturally, as an of The they blaze retain psychographic. mover leverage and X,XXX market healthcare franchise the for we care expected market, knows our nurture represent the for iceberg. the we we the choice success for that similar recruit be only growth dental what and we the best there's clear, sites employer brand and the in of be significant most on our just as both of of X% service costs today,

Turning slide carries tremendous its model and our to and focus. XX, beauty in power simplicity

to care to ready our entire With patients. our I'm expand before. health corporate of a our continue our fact doctors, We our our franchisees by Chiropractic is grateful XX-year that coordinators, XX%. is so XX% dedication and truly our for regional new for seen And a Rachel, for essential faster had the that the whole to system, Q&A. life joint the chiropractor of quality market as of improving than patients who begin visited staff chiropractic the XXXX, mission never the service. an developers in wellness care CAGR evidenced of I'm

Operator

first Our from Instructions] question from comes Capital. [Operator Frank Lake the line Street of Takkinen

FrankTakkinen

and from getting given that three point clinics accelerate thinking unfold questions Great. quarter. in tipping over could forward. the experience just the be to point good the congrats explain how will over the to another that, you on XXXX growth Thanks into from clinic your this starting time, large bring the how increased you so beyond you next The after with there, base about, years to being deeper of little of X,XXX and five taking getting X,XXX Joint when can X,XXX point the mark, a growth you're how commentary just very us this to point, expect for my that and Absolutely, importance hit starting

PeterHolt

answer Sure. second would how very is so of itself great already I questions. that's see expect market Frank, do And I'll thanks we're growing. we question the is quickly? to the expansion take say first when are terms in the that moving

had patients As I all the the Joint call chiropractor for opened a never year, before. seen XX% time who mentioned the first on last that to very of the The door

off trading market share. this So isn't simply

this toothpaste. get billion storefronts don't interesting accelerated retail it. know X% that And a units of doing we parts of which absolutely oh most expanding X,XXX those have market; open friends, box know million that important we're And get We're the a use have, to we we market. isn't this market, your door is it's service. have box is important I I and Procter a you market. know for wow, change to is So we're with What redefining roughly one that educate tell and roughly $XX space. concepts, you Gamble; we going to not to small those can units we that to that in is use the X,XXX our other Yes, really we that $XXX retail as have storefronts, small I'm to it of growth. are expand. why and gosh, we so is the my What And first I'll I'll time. my continue see consumer the

oh our those where most a powerful and gosh, again, it's is most happens our space - that markets, coming of existing there's see my of look of building growth where got business brand. Why units our growth is focus product those that become why of love this if open, new out from, That's this and you not. service. at and do storefronts your of from the amazing. They're is the because patterns you on that coming you've the they or franchised? you such So of Are getting and like, in, growth customers your this the accelerators one what

being of clinics. from leads So new come some patients our of for get the franchisees the directly we that

have expanding. market interested and in have more clinics you only as out is you have you there, more we're and you there, a have patients growing out more So leads

organically You are comps purely grown. can't incredible have that these

have extraordinarily that you at So growth XX%, that we an mature market. don't just XXXX. kind have XX% expanding months if reported comps over doing units can't of XX you in With QX

FrankTakkinen

more just COVID, throughout sizable given my ask then the due about been little there's normally the franchise wanted in QX bolus specifically, building a a openings. XXXX year, of years to seasonality question, bit open And a to of previous cadence great. the likely guidance quarter of excluding your strong new pretty with second That's this

So extra into number of given million layer I at wanted built an conservatism ask the to strong here, for just there the was if start $XX.X QX.

So is anything you're that's bit conservatism a given just there here? is beat purely mentality? continues prudent more keeps you and your and and it raise seeing conservative little it Or

PeterHolt

Well, Frank, are you've pandemic. spent out we've had And that there at not enough we this time around in us. the happen we're the things remarkable We're to that anticipating point. middle out going that, still we that numbers to yes, could are a that of And response be But pandemic. thoughtful put about there. the there the are

our than that much fourth growth have typically is were as right a we to we adjusted do we said, and we're that the thoughtful guidance, quarter. both expect stronger EBITDA so increasing other sales, quarter And we that on we on the any you're

the times saw half we than new of our that a from than second not year. right that the sales more You're the half more the franchise first growth of year in comes

we where to be want we anticipating go. to So I influence to mean thoughtful But those we continue about are that. really really

Operator

B. comes Jeff the from Van line next Our from Riley. question Sinderen of

JeffSinderen

at to can with little this bear I strong seeing your my a that on kind But those can from first people add multi-part wondering and that broadly me And me. general, of getting you metrics. you're and to it's tough recently, from guys you is guess I in about vaccinated that If parse much great markets out. you let on versus speak stimulus reopened you're have think question congratulations It's more see. some things? in And everyone. earlier? of if more But being my just how understand reopened also Hi, what markets checks? all, a tailwind

PeterHolt

and we're It's - or great not was tell wide are through but was impacted been markets we where it of market a that would experience at and so of moving And that as little making through pandemic use that we're one it's whether today, you that how the the over. interesting significant question. inroads our had down. been an I open market vaccines, we the Is have obviously by look was shut the things

example, lot So shut California, of clinics more been of we've got which down market. for in the has a one

has we compare, We have Florida of when consistent a Atlanta across more look in open it's which in and and markets. is, Texas, been okay, in at to the those move than that And someone shockingly lot Georgia, did other market. or try clinics all in faster

was any governor's not in one that place we from being care. almost acute down, was medical of the the the shut we and significant where unlike part a Colorado really wanted they separate And Colorado, face, any to order we that PPE. that Now, I'd say any we market. did that market providing other that see impact is was other directive in to protect that market They service about - were, talked this before, didn't in

open And okay, basis. that they I the XX only shut think down on for were came part so of directive was but can appointment an an directive you we back with then additional that said, that and days,

on has had directive now those so Colorado changed. And been significant clinics XX that a impact market. in That the

say, have And a so country market. of there that the is, what across influenced we trying very non but that is and and regional that not to the distinguishable Colorado looking understand would of factors to outside the the performance to I are basis clinics are back cadence a or if variance appointment Colorado, I'm in

JeffSinderen

then to six that? more more potential do you deals that's about come like clinics back will helpful. that you a Just somewhat RD you having for that the And the how just you Carolina wondering bought. eight the Okay, like feel territory? there's the function turning units I'm in an Or to that think rights table? are of increasing - just I wondering, guess where that bought North probability

JakeSingleton

a Sure, it's Jeff, good question.

hold I of opportunistic think it right the we we being it those North at Carolina refusal. that absolutely, opportunity. do acquisitions But back the created our part as territory, an first by look of buying strategy;

or North any clinics opportunity changing we right the an hands, valuation, at prospectively the of have right came capitalized at that deal. case hands, look if was In we and changing to So that it across the are on that. Carolina,

I unit, So an a it net to my add I that unit doesn't opportunistic think growth acquire unit still strategy. If positive total, right. remains a

So franchisees to and strategically RDs still try their unit open on goal. we're that's Greenfield focused our why that to the opening units they reach X,XXX I supporting scale as that think and

Operator

line of next comes Anthony from Our the from question Vendetti Group. Maxim

AnthonyVendetti

Thanks.

the X,XXX pretty couple Is Clinic in And franchise up these to next looks probably of Just equal goals. what's corporate the like years? to much be the versus likely breakout owned? throughout cadence accelerate. going terms follow to on then it's It

PeterHolt

great was would Two in experience, itself, Anthony. XX absolutely, because again, the of expectation earlier you more one have years, the the more common expanding. and there, plus upon building as as I the there's is systems. acceleration. certainly I've in been have I exposure, units you franchise on interest more talking builds is questions you that market as an a say it of have out Hey, managing And franchise That And very questions.

year, look sold much over in if you that would XXXX see a XXXX. we in accelerated have numbers, to pandemic, have I us had had you year-over-year if our higher the not so expected And we absolutely clinics acceleration so at XX this

if And to But we we just pandemic, to have in that weren't hit XX, sales. would that forward XXXX, I even by go in XXX, pandemic. we XXX hit in the expected sold XXXX. continue Sold

be or absolutely running - the on what is in greenfields with an done and the better side number can in those past harder, year-by-year out as level call that will say it franchise about too speed is talked from to now, To to of we're open, too running corporate in think can clinics with in and that units, a and expect do look as there's we've math, It's be much broad it better by And each the about that evenly. numbers XX%. this have do can we getting it. numbers going ranges say it is way I the acceleration number acceleration the XX% corporate we'll going an growing, your got of okay, X,XXX I we've talk But so see would we're you those right the XX% posting, the the being number clinics, better but let's at the sitting corporate obviously, getting and them the or the know I at of see here you corporate you see that of hard, the we till without it's get the system opening. of units the year, XXX to question of more you those XXXX, greater mix to is interest that that and hard we're somewhere we're to that given at push franchise really in said better that we've what today the corporate large we've when in you increase doing between percentage field. it's

modeling to like for X.XXX. look helpful to be that's growth compared to through know what I going but is corporate that thinking as not real think range that's I is reasonable clinical so okay And

AnthonyVendetti

And obviously be that's Peter you think end mentioned out IT expected is June. of this services by complete switching then helpful. a to undertaking know you Okay, I and your big

PeterHolt

said summer. I Well,

AnthonyVendetti

summer. Okay,

PeterHolt

summer When do you is again? think

AnthonyVendetti

a July-August, machine this advantages clinics are like or unless are It have well-oiled like if issue going could at longer look this, what the takes point. practices at guys benefit? you the looking be very What's see? we metrics of IT at the you the But just construction sometimes you that to overall have

PeterHolt

And I It's changes and shift. lift this said on a time, it's call I question. one initially as a that think over the is that great

every - to not really so we in And platform want But that it, accomplish get in affects impact is and on platform. our things on benefits, are of grow first there to there's just, when the retain I we it version. have first they new behind simple checking to things and improve we do whole we set business. I we to mobile of are we're by current and to it. a that do allowed we ultimately aspect they this the on not out built homegrown to getting then And don't put there. Anthony as platform built able mean, of do the all in functionality new that But are certain one, it's is mean that us that the benefits that a can the had the of trying homegrown - I and that is all expect our reality in today. do platform have build we're platform, having take it's haven't place So We the will. that have we it

that so coming us the thought one marketing until with always This powerful individual get out going is we is before. concept, have platform. the platform, whole that and allows newer and all can't going or you the which at new creating you, these But down patient that access look never the access marketing we will this it to who that strategy on that portal. be had are not this to simply our are, in come that's summer. in one of can of your to to you an do top craft Access issue, century This road. what do And XXst we message the a issues target you as priorities want, way if data. many we've assets what are, to I've whole things But Now that a is we to improves X.X. your ability you the things data most forward,

that through you ahead shift want to propelled get to of that this I into us create know we've century, but first. foundation XXst this don't I got get the so ourselves. lift And and absolutely that

Operator

Jeff line Geiser Management. Our of next comes from Geiser question Wealth the from

JeffGeiser

Hey, great gentlemen, quarter.

the for is question X,XXX? XXXX, of striving same X,XXX the quick as one guidance in reaffirming Just for goal

PeterHolt

Yes, it is.

Now we're believe striving achieve but it. there yes, because we we putting we're can out that

JeffGeiser

can't you. There Great being no so I'm stewards lines are please Thank other back turning Thanks I clients' rather ahead. Holt. capital. the I'd great Peter helm. queue. to two management. at go the my people call Well, board. much of for Great think Great. now Sir, have of in for question

Peter Holt

to part Please Craig-Hallum often plan one educates patient's I reminds participate an the Thank of your close Conference. virtually for on with by time actually a story. and caused Annual we quarter that in this you bodies all so our X, one And to pain us another. fell today. June that Each note issue in

literally problem that and neck. the plan set all over truly a my kind. and I I One pain. and in Phoenix you doctor and well lifting arms having was visit, upper has feel excruciating and very any going woke I with He arm every my and The to out try. areas my I part, stay Another that not a pain I time could could a decided Thank I work was up mobility their way. having Joint come at so comforting with go noticing from turned a We of went can't work. after I my of trouble I my I and patient so worked up can couldn't to pain pain The my in My go problem quote, took thank was started computer woke all a symptoms lift I arms, back long and my either my be it without to was and I treatment, lift to tears schedule thought them to had wrote for a morning, in daughter been was arms. my enough. my My away day. give I and I happy up and better. doctor adjusted. in

Operator

This concludes participating. call. you today's conference Thank for

now disconnect. may You

Moriah Shilton	LHA Investor Relations, Senior Vice President
Peter Holt	President and Chief Executive Officer
Jake Singleton	Chief Financial Officer
Frank Takkinen	Lake Street Capital
Jeff Sinderen	B. Riley
Anthony Vendetti	Maxim Group
Jeff Geiser	Geiser Wealth Management

The Joint Corp. (JYNT) 9 May 212021 Q1 Earnings call transcript