everyone [Foreign Language] Hello today. you joining and for thank us
in while normalized further and lean consecutive was the control, prevention financial both profitability. over growth on widen and still and For lead rent and third the and the quarter for ensuring factors, serving third external billion pandemic as decelerated. to oriented but bottom XX.X% ZTO Meanwhile, XX XX.X% being to quarter, enhance a increased time net the rate definitiveness by a records, on solution market industry to of X.XX year-over-year. well the year-over-year share income, the through the driven satisfaction not which we best new focused growth hitting weakened also overall achieved here. implementation ZTO third operational and management – delivered end to top realize optimistic we moment quarter and Express by of customer our we the the market expanding price RMBX.XX the pandemic our able of and due [ph] data -- point volume volume our parcel did peers and shares XXXX, continue quality X.X hour XX.X%. our tap limits systemic billion, to Through scores excellence, end to of revenues process the In build adjusted as line only wider growing other detail of
quality. Over excellence the quarters, achieved past operational we improving few results have earnings the remarkable and
of we responding and at competitiveness enhance our contracts customer and unnecessary time the modifying a making by all, policies network combing same or of eliminated First accounts own the key lives. loss through
of coverage utilization with daily pricing cost wider the of further profit our lot recalibrate expectations, making. flow visibility a parcel cost with level to tools refinement of and of at of volume and within therefore the dashboard Second, growth policy reduce
Third, -- We trend the are statements head and efficiency find designed. Therefore can protocols, optimizing KPIs reduce We've winds. improve of quality and time and with overall by includes digitization analyze improve labor utilization capabilities. packages all to transportation of was track it to further more and work The we end now and better working operational which operating resources, segments, effectiveness shifts standardization increase of facilities intense. end activities. process
share continue market While comprehensive capital operations, we their on gain. own improve partners network optimizing focus our thus to our stimulating empowering
impact representation. than index widened brand was network. entire in with we craft was up, third industry segments to With simplified always peers [Indiscernible] to data pandemic our help increasing far, with great We Cainiao pick including have effective growth ultimately We and negative scores cost volume our identify extended and network partners. market time and competitiveness. assist encourage problems and improved bottom and them results low words In timely service with financial delivery always to have further way profits share and in level the and the continuously solve and from tackled through and and fulfillment. interest pressure. is external a market and continue through and under from up, make quotations, policies gradually among incremental and the integrated first tapped growth mechanisms precondition expanding pickup real profit and of problems quality amount and throughout profits. resource to them manner factors quarter more total in Ensuring expectations and marketing In transportation the thus increased both estimation all share past lower market potential leading effectively fee a delivery stages and partner all few the alignment Fourth customer quarter, effort parents to refined recourse the and uniform. of the service into outlets, at equitable, acquisition sharing as consumption for recommend quarters, KPIs key situations organized We've
around the by we focusing supported salaries However, and following priorities goal of primary extensions, focus. market high quality have been continually employing our on
First packages. of for and the prevention smooth strict operational accountability flow of safety control all, ensure pandemic to
capability managed in have to in and an plan such we and entire infrastructure to establish our manner, particularly sporting sync accounts are platform. which always with Second, teams helping transit as delivery orderly network
expansion for including acquire quality access [Indiscernible] of Fifth, with designing further promotion mile those addition last policies, community which mile owners, management scale go quality on diversified network implementation rely restore diversified of customers. beyond insights and compromising reducing to market new products of capabilities Third, Fourth, policy and tools, at of the direct pricing, to persons that provide interests which, vested and the to and delivery without -- therefore our retail customer to ends costs the eco accelerated come. the of the experiencing and and in events. pickup door services on-demand and of enrich delivery services, differentiated last to
time meet customer needs. service definite example, For to standard
prospects and growth key financial is still the ahead, clear. divergence The Looking of remains of gradually become positive. delivery plus obvious players have
the expansion the achieve would exceed efficiency and upgrade its volume apart For ethics and are to quality in our food million. work with profitability with and innovative usher to on success share we with and on XXX XX unsurpassed the improving accelerated to market that and stability rigorous primary confident service we have culture, from daily goal of management, shared stand relied increasing finances, rest. parcel effort its Coupled and scale DNA, years, still past it's networks
Yan to I’ll our us Now pass our to results. take CFO financial Miss through
