Jeff Yurcisin | executive |
Sergio Cervantes | executive |
Susan Anderson | analyst |
Good afternoon, and thank you for standing by. Welcome to Grove Collaborative Holdings, Inc.'s Fourth Quarter and Full Year 2023 Earnings Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. Hosting today's call are Grove's CEO, Jeff Yurcisin; and CFO, Sergio Cervantes.Before they begin their prepared remarks, I will review the forward-looking statements, safe harbor.
Some of the statements made today about future prospects, financial results, business strategies, industry trends and Grove's ability to successfully respond to business risks may be considered forward-looking.Including statements regarding the impact of transitioning order volume to other facilities, 2024 product launches and category expansion, changes to our customer experience and their impact, including an increase in addressable customer base, improved first order conversion and a reintroduction to less active customers.