special want opportunity to morning. for the very to become the next thanking company. good and Mark, of Greg I by and Thanks, CEO the start Board this
truly As that throughout has this customers, no primary to the do of best been employees, in interest has to and for his and his has tenure, and been the shareholders, Greg's approach our transition our what's case been different, I'm our grateful. focus
then overview an some and of of our by initiatives. strategic begin segment with operations results our of provide nine-month the I'll
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lines XX.X% in up sequentially business quarter to new and XX%, underlying liability generated X.X%, segment of an pure X%, on general as an of basis. or quarter, combined of stable prices ratio from improvement. and contributed second excellent increases XX.X% The X.X% in increased renewal Commercial growth renewal the auto of price retention X.X% the commercial pure third the
market commercial renewal standard for been of small than muted X% or high of our large which retention achieve hazard direction has so a increases more and been the XX%. and point accounts, E&S, lines quality on our level of of has in represented we renewal lines highest certainly lines pricing commercial accounts While space the X of is commercial it premiums, XX% rate pure of positive, the far mid-market
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our organization. communication area a Early remains claimants of with across key claims focus
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We've been rating classification. and actively business in managing and portfolios segments target and renewal new improving
As over into and insight increases drive gain time, our have adoption of to experience. will the the selective employees potential customers their improve loss greater driving of product habits our
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and pricing severity pricing. market for additional support While the and trends improved, has remain elevated frequency need
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personal this has particular in of underlying more competition lines Market auto combined XX.X% ratio an basis. in year, or XX.X% segment on produced and for a the become personal far pronounced
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to points the of XX.X% line new on a X% ago clearly business. putting homeowners While a increases year profitability, pressure reported catastrophe losses. price to and The including premium improve combined these are of a decline benefit XX.X relative ratio
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total new written boarding the distribution for nine-month, growth screens which X% net of relationships. on segment X% premiums, of E&S the represented primarily Our reflecting generated
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number deliberate business handling the over average contributing past price performance steps adequacy, pure years, segment. ratio in claims to a few of Renewal and which processes, combined are achieve our the this increases the we undertook centralize mix, X.X%, improved to price improve
the with to consistent pleased generate forward. and expect of are this We business, going profitability performance
our as will snow year, year-over-year the We the will a on to weighted program continue pressure see impact end to to heavily that QX of the exit in growth decision comparisons. was removal
are profitability generate growth in with our However, segment. our levels improves, we to positioned well binding stronger core authority
I'll now of which our some to performance. operating best-in-class initiatives, continue financial strategic switch and drive to our
highlighting Some renewal included; two, sophisticated profitable better and and tools solutions value-added geographic markets alignment growth enabling underwriting, and current with ratios respond major to changes hit us of in excellent expansion; that trend, in the our have claims pricing to market increase conditions; strategy one, retentions. continuing we've pricing, loss on leveraging managing decisions; and any and four, and to to execute been initiatives technologies three, and new in expected through quickly of delivering service enable services our customer
the respect the far of we is the in our with We increases. with that focused margins. very First, target with embedded are in feel essentially trajectory in are on we price our more pricing stance to profitability, line which good marketplace, adequacy
are profitability price future targeting renewal commensurate accounts that granular feel on We to a we with expectations. not will basis, continue pricing manage
to discipline, distribution tools, goals successfully us and execute strategy, profitability pricing rates. our retention managing and enables relationships, our of strong effectively underwriting Our culture around sophisticated pricing
our generating as superior execute Second, we to distribution growth. of strong leverage profitable our on and relationships continue objective we
partner their of obtaining across long-term share approximately appointing an control lines objective X% markets average and commercial wallet those XX% share of stated seeking XX% relationships. of around of built relationships market that Our is
opportunity long-term commercial our profile. We lines billion our risk if can so excess over targets we time stretch and or appetite an additional do in having of shift to have $X.X premium our underwriting hit without
and New approximately new has well five strategy new in-force $XX since tracking Arizona, Hub three markets over Utah, been Current a of Hampshire opened incorporating these Our the we Colorado, Mexico. of million Southwest years, New states. consisting geographic the expansion from totaled State premiums and past
Third, we decision technologies in continue tools enhance management sophisticated underwriting to operating our efficiencies. deploying and capabilities invest that and
exposure each tool automated our which underwriting with which and to underwriters we business recently example, provides the rolled piece along data analysis. insights data underwriting prefilled business We our XXXX, compares in For portfolio. similar workstation in model real-time how into new improves out deployed driven of with retrieval accounts and underwriting guidance and insights new already efficiency
We to out factor in our key Lab Innovation that Continuing our in core facility deploy and to will tools efforts, is our our Jersey, of outperformance. the strategy has headquarters efficiency. product, experience, and in new been identify agency a enable and Branchville, customer our New invest improvements build these and driving recently our a opened at to to operational
customer Finally, has on as strategic we our enhancing of one discussed often major been calls, these initiatives experience. overall have the
is in Our And create distribution leader a as a to objective customers. differentiated Selective for value partners our proposition this position and area.
a XX/X of and us self-service us seek engage offerings, customers, more a view proactive communication in build Our we allowing them. with customers allow have XXX now degree as program create value out our We to service our for environment. more to to digital
continue marketplace. allows selective adoption the crowded and customer in differentiating validates of a these offerings us Strong investments to
objectives. to continue strategic various on we progress our make Overall, excellent
financial Looking strategic for people shareholders tools out will that the success we and results position for financial XXXX our confident our position, strong ability beyond to a future we have on generate technology, consistent are us are basis. a superior and in long-term in and extremely
up the operator? that, we’ll With call open for questions,
