Thanks, good the summarize everyone. XX, in morning, On more Slide in impacts our we Jim, wireless of COVID-XX detail and segment.
quarter in are open and earlier the gradually Sprint postpaid locations throughout March, end now out report closure stores at branded call, we for after of XX% business. are pointed of substantially all the proud Chris the that stores to of reopened our retail As second an abrupt
quarter. However, prior-year on Conversely, adds were as these porting points activity closures, from XX% voluntary versus a industry-wide. down the XX result prior-year churn basis XX% the of declined period lower the second period store postpaid or gross in
returned to Keep As and nonpaid to Sprint’s usual FCC’s the suspended July disconnects a Americans participated we COVID-XX. Connected Sprint practices as in relating pledge collections affiliate, business Xst.
basis that likely points However, we favorability the estimate of quarter. in quarter involuntary the reverse churn XX will in third second
expected bad these million deferred postpaid for result, As a contra-revenue disconnects. debts recognized we charge related a to in X.X
prepaid this in July subsequently with million $X.X service DISH Boost to in COVID-related June look DISH in keep business recognized revenue Xst, Boost the divested growing Networks we retention connected. and practice second discontinued Additionally, we our the to Boost and credits area. forward working customers quarter Sprint and in business the to on
second the keeping and services. communication quarter, million During essential our quarter frontline for safe employees wireless in approximately on pay supplemental employees while our $X provide employees. COVID-related in additional we focused pay expense idled We to continuing the to incurred for
advertising reduced prior-year the we the in store by due Lastly, spend million versus our pandemic. soft traffic markets directives $X.X to the stay-at-home from and period the retail
all well Slide customers. in data introduce broadband to plans, with very and new prepaid relief proactive programs our were by decidedly minimum segment higher allowances to The non-pay positive impacts XX. our as tiers COVID-related received Turning temporary speed accounts faster to were our
in start driven call, of the the in the X,XXX meg resulted per data at net part of XX growth $XX broadband the by month noted Chris a subs. in launch which prepaid we plan RGUs approximately for record in added As new quarter new
customers and We rate also impressive related this suspension first services, positive an basis card ongoing to video in value and XX renewed With XX-basis-point with realized nonpaid temporary traditional we related improvement network, in disconnects points operations RGUs driven our years. more new of improvement by to the COVID. churn net in operating in of the year-over-year sheltering place in five in improvements our approximately over video seeing quarter realized
in workers segment broadband the in pay approximately $XXX,XXX incurred quarter. benefits frontline we idle and for our employees supplemental Lastly, for
we approximately – quarter. back Slide quarter We of XX, our key had wireless postpaid at the metrics wireless sorry, subscribers As to on show end the postpaid turn business. second the we XXX,XXX first of
the quarter result aforementioned the phone postpaid approximately XX:XX the a devices in ratio, same versus while totaled noted, quarter retail the the growth in net compared to second in materially impacted a XX:XX the driven by to Postpaid period entirely decline XXXX quarter device prior gross in losses year, for to As store mix the additions as were as the the in phones closures shifted and related and steep in previously connected X,XXX prior of to COVID. additions year. of the quarter adds approximately
However, was down of combined the of the postpaid X.XX%. year-over-year impact wake in churn to COVID
quarter. churn with we overall decline reported, have postpaid the too declined saw As the gross others on activity in we our the industry as voluntary porting drop commensurate saw adds in
month As highlighted, of the already of policy purge as T-Mobile approximately in disconnects a quarter. nonpaid new subs collections were Jim by accelerated result approximately the the in enacted one April, Sprint-branded X,XXX in postpaid resulting by
Excluding would and change, respectively. our XXXX.XX%, been policy the net collection postpaid the churn approximately from have adds impact
Keep in we deferred commitment estimate addition, disconnects pledge. to In the quarter were the to approximately related Sprint’s Americans Connected X,XXX
to discounting devices process. lesser points a in Sprint increase third primarily Postpaid the collections mix customers the will connected churn XX as by this ARPU in expect increase in and by of base. $X.XX reenter promotional the the driven the year-over-year We voluntary in basis quarter declined these extent,
result this a net X.XX:X results direct a flat ratio. quarter porting the pandemic, with relatively As were of
of our and the of watches X.X% was in tablets such the of quarter. their and base base Lastly, quarter the postpaid at connected upgraded the phone second devices of end comprised as XX.X%
XXX,XXX quarter approximately Slide XX,XXX, end strong and of We to and additions We with respectively. in particularly the of business. had quarter of spite in prepaid had just the pandemic. Moving gross the a over at second XX net prepaid our XX,XXX second subscribers prepaid
prior-year basis impressive points In addition, period. versus churn was prepaid XX the down an
quarter. credits year-over-year during Second boost retention as to the result issued of $X.XX customers quarter a ARPU decreased COVID
In the our Excluding flat consecutive wireless with headwinds would business in in summary, relatively quarter prepaid retention resulted we and second COVID-related the prior while postpaid of the wireless year. tremendous strength combined XXth have net been postpaid our prepaid continued faced business, subscriber of quarter ARPU credits, these in the prepaid growth.
impressive cable grew RGUs the Slide to approximately to turning approximately Total compared X.X% broadband year. segment. the the XXX,XXX income in XXX,XXX prior in period XX in second same year-over-year quarter an in Now in to our
actions. half passed migrated approximately new less. at or per and residential allowances, to per per a second XX to up the time year-over-year a in upgraded having to contributed of Temporary capable and markets increases of of areas were of broadband last strength RGUs of as XX X.XX% result call, to second the we to offer XX the by Internet net basis increased very our reduction broadband on to period, revenue the mentioned in the card. improvements service to Broadband our the previously second revenue versus plans limited related the new increases a at churn PowerHouse-branded of to a to from year gig prepaid Chris X,XXX meg the decrease. plan all This second Substantially, data base highlighted in speeds XX.X% year the $XXX.XX XXth quarter to we’re reductions declined last which on the segment in quarter cable temporary to per at the is tenfold broadband prior-year improvement. representing the roughly added organic quarter, pleased cable in through second of of broadband increase growth card, the payment late report that year-over-year time increased our all residential COVID-XX-related minimum speeds, our rate customer now penetration speed of to data start fees the prior no quarter XX remarkable with rate megabits and introduction As churn quarter homes the incumbent Average two-thirds demand are decreased year, subscribers of in X charge, reconnect XX.X% and points driven slightly roughly consecutive megabits COVID. this rate
XX download megabits subscribed megabits average out or plans our second higher, of the competitors. an of XX% of with speed well at of subscribers Now DSL per second, per are on XX reach
evidenced reducing quarters, the penetration of moat constructing last incumbent we we several by results As over are churn serve. cable markets increasing an our and strong our in even deeper goal the and achieving competitive
Turning to Slide XX.
our total to with continue had rate end Glo new second penetration the fiber Glo our strategy objective. We gain customers mature of which comprised momentum our the to X,XXX launched, with some market a edge-out our X,XXX quarter the seeing approaching RGUS. penetration at in called home terminal In rate XX.X% of first Virginia, rates exceeds most Harrisonburg, of we’re already total penetration neighborhoods Fiber. XX%
relative most of of new high particularly data in Glo seeing high-speed per We X.XX% which product we’re planned $XX speed lack of for is are Approximately, home retails gig the churn proud are churn ARPU. which X the month, whole quarter. in only electing to in bundle, fiber the XX% the our Internet, strategic stronger including Internet subs than tier WiFi with contributing
respectively. related spite XX,XXX Our our of with COVID-XX. the to Meanwhile, the streaming XX% attachment XX% with new to a construction services Approximately business first also and Fiber voice exceed expectations total were residential the quarter in TV fiber to concerns Glo X,XXX rates, in are end four second expectations progressing very of passings well efforts small quarter. released in sales our and at markets continue and of and quarter the in exceeded passings
XX,XXX XX,XXX cable table market. approximately progress footprint seven expect has fiber fine-tune approved Fiber and our initial have the construction markets to we passings the sales released Total modeling We by within to over summarize as increased year. to continue On including by our to Glo each our efforts. Slide new in build the depicted XX, of our to have we passings end total
passings seven As XX,XXX. now approved a all total approved result, markets at across franchise stands Fiber’s Glo
we expect aggressively invest our to negotiations our in continue number franchising grow and in in communities. expansion to efforts as progress in continue to neighboring this other We market region
wireless over Southeastern also of West offering make gigahertz We across broadband X.X network in download, have areas beta validated great rural XXXX. Virginia, progress new of and Fiber active competitors satellite to several XXX We’ll our of second these acquired the We launch quarters. WISP and status our in by both the to offers now of of second have initiatives far up footprint. on toward you exceeding megabits to new and the XXX,XXX as license the launching goal spectrum customers speeds Ohio, and update fixed uncabled portions our fixed build DSL, half leveraging targeting of we our Virginia wireless a in roughly progress Glo of commercial continue spectrum we wireless plans fixed and on in per XXXX continue households services
cells X.X% of XXXX. related bringing June small had to year-over-year added We addition increasing total XX. XXX to or second the a new with existing to tenants the XXX, the to We at and end small new Slide tenants cells XXX. Turning total XXXX, orders quarter upgrades tenants towers two of backlog of of open in
Finally, the XXXX the provides nTelos T-Mobile. on decline the expenditures update the first planned of million further decrease million in The wireless in at expansion million XXXX spending have been our as $XX Capital and projects Sliver in and quarter $XX.X of for end as million Richmond XX half futures network of second await we XXXX expansions clarity new deferred capital to affiliate second territory spending Slide an due in were quarter and were compared XXXX. the completed $XX.X Parkersburg a results. capital $XX.X expenditures our to was primarily to of the
first confirming the $XXX updated from all guidance in million and with our are quarter the reflected of to on spending wireless reduction segment. our between $XXX million substantially We capital guidance prior
take last operating in and and noted to economic uncertainty strong in ready our our despite fiber we we quarter, with now And as to aggressively networks current generation, environment. pandemic you flow invest the However, questions. cash operator, very broadband we’re Thank much. liquidity continue our induced
