Sheila. you, Thank
want of what to the accomplished commencing first three our we've I XXXX. to a take moment third recap Before financial quarter during quarters update,
our terms foundation strong in traction and which as of results. show, a with in both the results laying well grow, and as existing are financial customers, beginning to new are to We from
that feel improvements, the poised for adjusted consecutive quarter continued posting This business and we performance. was both now quarter, and revenue confident EBITDA the second is
costs promoting We by team, internal aspect $XX cost and We every million. overall XXXX in reductions reducing management company, have over implemented our industry-leading across talent. bringing in talent of the enhanced
We cost engineering jump-starting on are growth. savings focused and
in services, of seen both We are and turnaround our our to uptick and existing by among acceleration and new the clients. like COVID-XX. enhanced the clients we've growth the illustrate share that the challenges of of new execution successful and encouraged strategy despite I'd quarter highlights
this was revenue quarter cover year a depth. revenue posted First, was line Lauri $XX.X quarter million, EBITDA $XXX,XXX which $X.X up more this year top ago. adjusted profit was Note from third delivered quarter, and in has $XX.X will off million. this in ago the a lower we in million than
I is million for with new With BXB million, new positive $XX year. business, large EBITDA uncertainty from our to client increase business quarter. is face the quarter tech we in a elaborate later, few in I new more this an Even which business short midsized the a moments. to from the in current continued be to about that from of firm, efforts, Through wanted bit wins pipeline a I large remain talk these we on note am CPG time. what respect with such and $X.X However, including the a a accomplished clients. team strong weighted will financial of the pharma how I'm that report new and second I'll the adjusted wins, pandemic, proud confident and pleased services retailer, and a the net of period we will had of and
to increase an pipeline of Our the $XX.X quarter. compared million, million, second unweighted was $XX
we've calendar year. secured discussed million over new delivered ensure quarter end, of previously, XX business hard by signings working in in as our sold the to end requires and of million XXXX and delivery we've year. hitting $XX new the contract As of for are plan And
we're and future. fulfillment, I've our on transforming is our way growth: thirdly, work; and past, enhanced critical business our that our in As optimizing services outlined Hanks' our care unique current customer new return asset in the business. a marketing to Harte first, growing and company we to existing regards focused the the services successful second, with business clients; our optimizing services, on base transformation. three-pillar the to and services profitability both and to the for With Capitalizing strategy combines
thoroughly our to We would maintain highlight industry are the few modernizing structure at same Hanks to aligning our time. areas. overall across a the Harte benchmarks, I like company cost while now
enable our that ensures continuity IT and Hanks' to value-added Firstly, Harte and our data-driven continues IT to and calls tools connectivity cloud upgrade IT the moving services. to environment. client software security work-from-home The from team in infrastructure to improve this infrastructure service streamline strategy superior
our XXXX. of customers. our cost-efficient data and needs while data and IT with services efforts our $X over annual data in as of environment And systems reduced storage the to Pennsylvania by transformation application new anticipate the servers' private million our our by by cloud second delivering approximately We quarter to requirement when XXXX savings, XX% well to a second compared We quarter anticipate of of information have finalizing mission-critical a out moving and review center XXXX. completed we
optimizing for footprint also align growth to We future align with customer are and potential. our requirements
our time and significant square business provide consolidation we quarter three improved and locations XXX,XXX allow country be will the center and During This City. of will customers. efficiencies Kansas initiative move XXXX, for our for fulfillment shipping of to operational our the cost geographic facility consolidating will within in foot our fourth into
terminations annual profitable we expect we've and facilities, Further XXXX, million of $X exposed and savings our detailed future position into the and of performance to serve location, consolidation lease to our achieve it reviewed In optimizing needs, our of our to deposit current us sets operations the expand footprint, force will company expenses. of best leases our technology operating Through the rigorous in resources will and allow grow efficiency. labor And Throughout talent offerings City of we're all facility to continue addition, in lastly, U.S. realigned of operating light automation customers. facilitate the FDA-approved growth. optimization and operating throughout across skill and over assessed to and Kansas investments current organization subleasing better communication, through the our labor and to assessment drive collaboration, and operations
and before, We use can labor data which efforts, now leaders these the the noted our the allocate resources. this to optimize will by businesses customer better segment to businesses of of their to of time key improved Something cost by capture function Because and company. be across success. our
resources. we consolidate We excluding XXXX initiatives. With services our make pillar, and progress, regards We certain over function, clients. second in and and cost to reductions, strong existing lower anticipate new functions migrate continue labor our to cost $XX of variable with to costs as continue million streamline enhanced growing a these management, services result to current
under our of momentum cross-selling effective. sign an and As to business. is one working resulted entire with see and an that QX across wins. alignment has and increased earlier, new our I awareness new proving we're a clients new positive opportunities the build momentum both noted business team, The execution our existing pleased leader business positive sales in marketing across consolidated as is organization business activity continue one assignments This new newly and to expanding of
of PR supporting the will welcome, our development grow business, client. to to new We new well September, funnel on consultancies, pleased In in as also how managing where to to as he upper marketing marketing, hires the to and the announce with recently, how leading [indiscernible] on search had the go drive market. agent he as agency our in the Jeff. pleased continue activity invest worked in the market. Director. behalf focus of momentum and of of in we sales team new business Jeff on ArcX, all our and multimillion-dollar of is at Most throughout this to We're that aspects brought researches we we're build Marketing board, position more and team we one
third to our strategic business transform Our model. pillar is
mentioned, to and previously prospect. our the you we're current wins and give how that As value believe services to the can expect we like new what of cross-selling untapped you doing it tremendous two in sense clients there's share future. a I'd our both in
integrate reviews world's ability received of quickly example their correlates home their capabilities our to platforms. reviews multiple to manufacturers, our by lost across respond reviews to a from response all billion the to the learn and $XX available offering. and involves e-commerce media streamline multinational program monitor reviews an to conglomerate largest approach are Negative opportunity social their one care, as quickly to first teach care to they respond sales, will aggregate customer This and needed improving directly to appliance products This market. how to presents time. and agents respond being the with The about as quickly innovative were new improve customer challenged bad and and to e-commerce how data that
Hanks and Our teaching human behavioral more to our of use issues. handling in index agents data, will proprietary be teams culturally complaints Harte and our their connected
X assignment quickly and This be of and With call our in the negative market-leading expand figures will the care influence comments to to of the we're customer understand centers strategy positive transitioning responding, into with talent team high significantly. proprietary impactful our the be intelligence, effectively. more our teams initial and opportunity and
companies current Another recent top X win global actually is client. a and first, the CPG
has expansion, to of expanded proved of These in marketing new pleased provider solutions to past, provide As services. services the targeting I've marketing relationship shared new Harte sampling based design that better recent their we've development data preferred to medical initiatives, in the and strategy, physicians. company. bought now role for successfully I'm manage the this our share recently Hanks
marketing the services, This fulfillment our is other With marketing medical the services breadth to example of one by end-to-end entire we're able delivery these to will flawless samples our for and Services from and be materials of directly strategy all Fulfillment centers. another addition under our to clients of our from connecting of depth program our management value add to the roof. marketing we responsible now execution the of how data
my of offerings. can results, to indicators I'm we breadth under that depth effectively As serve in the important than more and three enhanced we're markets it are and more quarters existing over and financial I we multiple will hope favorably compete our convinced two us seeing ever, enable our selling you turn I'll Hanks services in. to now now in these that examples With belt, see Lauri. in addressable Harte the