afternoon, everyone. our I'll and a financial Thank remarks, cover introduce here. good you, to my to Garrison Tom, It's privilege be David After results.
engage do. and to in market service positioned short their full what with with Hanks as the identify, time confident competitively and customers. I'm to assist Despite I differentiated first Hanks. Harte quarter my my is offerings better brands expertise reporting see This we global the need to in here, Harte
finding opportunity aware That's with. everything address. I'm and we'll can a sales marketing importantly, generally prospective aren't of customers customers help certainly that and, However, we them
when commitment was I customer-facing My experience. be a first-hand from this CEO. to company joined share I And the
new dozen customers a I've past with meetings team and Our help resolve week a my to every at-risk the or I've troubleshoot able were X interest participated one to appreciates board we concern. on also months. on assist resolve. in pitched essentially customer's with over over staff we've had an to bringing clients, potential in help desire in concerns to which customer
serve needs we The to instances a can services customers. will due customer a lose customer here on And yet retention we strong, a retain experienced business, factors. variety as customer our other in is That that we're hedge is strengthen when we the providing although customer's retention provide for a services obviously fluctuations as of to change portion spending and their them. of the expand further strength we based
that services this and I other years, experienced a company many the customers culture. will stay our to Our financial to for long-standing arrived. is today. setback, us in-sourced and shortly A was embody which services been their close philosophy client customer we had before to anticipate utilize key for needs, continues The services yet providing our
I I'll which deepening sales and detail marketing in and most moment. being existing see to relations, our opportunities solidifying and Beyond immediate customer organization, our a related best
meeting take the and expected pride our employees by levels great clients. consistently Our in usually exceeding service
appreciate tool an aside, assist and himself. it led era. an as AI-driven I are flowing. exciting on begun on development making, changes Ideas for sense just of employees our an that embarked we we've sales new organization. to He have the of our valued took As are energized one employees And
comparisons in and has To inherited has situation, immediate has faced my spirited start. a workforce sales assured Be a be sure, difficult Hanks a theme been challenging productive So we're momentum. limited off to potential. with which career. I significant We a Harte
are our in development. new We new and business to baseline, a pipeline gaps revenue exposed post-pandemic has which adapting
I recognize change. pride realized. that pandemic-related want surrounds that to accompanying Again, lift the will we the well-deserved revenue we But provided extraordinary and services
those there credit work, realized generating 'XX. we entirely cash our behind us, enduring debt, the the of liabilities along years first having to we our past and are include half of few have pension and also $XX EBITDA our are which reduce benefits income operating position, no gains While hard positive a plan strong with from million and in facility,
is Moving turnaround. need we a forward, organization our sales where and marketing
to underperformance, programs, Our assessment audit lead we our need completed extent, with development are to what need challenges gaps thorough of inadequate do sales and, differently. some investment. generation and We've marketing we results, and strategic an along pipeline a These reflect what conversion insufficient. and
You I take our steps revisit we several like those call. August on needed earnings XX may recall, immediate introduced I'd to to commitments.
a record Senior First, I that Sales to that Waller, a for expected President Vice appointed the highlighted recruit proven to a track new with announced leadership of success, executive role. before we was year-end. diverse Kelly In Corporate October, we Marketing sales and
and as software to of billion comes Vice Waller marketplaces, of Global global a Finastra, Ms. in President us very several strong candidates. Mid-Market. ideas clear Kelly's revenue among business $X.X applications growing with where provider our differentiators for from financial were she served
breakout we underway I InsideOut, completed us driver XXXX. Not that in in and enthusiasm August, of inside division become evolution we last much, for organizations. in a we've capitalizing expressed believe company an growth on the is this strong December for for sales learned will 'XX, year but a my us In sales acquisition the
We are to business. the immediate taking steps scale
and Senior Lee an the with XX a executing Sales. at sales sales Prominent growth driving strategy. talent Ron executive To leveraging appointment ADP's is our Ron Ron's are innovating. and through as inside Monday, spent improvement and of proven operational Inside track development, record we fuel analytics experienced growth global revenue he the ambitions, of announced our ADP, developing Vice President in on background of years
marketing sales existing improving focus on our organization. will bring and they Together, an immediate
representatives. has the also spoke The in dozen with affordably I XXXX. our engagement in already of with also which are in companies pipeline ventures about landmark to enterprise-wide cross-training a sales I we have partnership August, and a enrich highly a with development firm be to initiate wonderful the very We process plan In business in over staff regarded will past. our with expect high-level conversations for collaborated we which resulted sales
are evaluating steps and improve performance. to There additional we several marketing are our sales
a opportunity deals. Europe. team an evaluating scope our This are sales currently coverage. in dedicated would larger We to do international sales expand We have not facilitate
utilize sales we of that's as a important BXB an out also our boost service inside to I'll own And opportunity sales sales to straight pursuing company indirect strategic plan We are that partnerships to division add playbook. our company. untapped
improvement worldwide Finally, that as too. our because were to would I to cost our we formally employees balances all of assessing we that how our and thus, 'XX committed our second align our structure, actionable all recently We reinforced of call, a important incorporating on represent objective we continuous announced begin our costs last potential our objectives a we opportunity into century that ambitions our around highly that material are full achieve plan comprehensive, service. explore we company in to
growth that conjunction will efficiency, path a growth, to a balancing see share profitability. implementing to in in our we've cost to experience. profitability plan result increased employee Elevate, Project launched transformative performance, pleased investments process I'm with improvements elevate that We and and
company's we global our highly reporting consulting the hired a Global structure, efforts, accelerate organizational augment with that resulted X/X engaged firm a that management XXX. Kearney a the Fortune CEO rebalancing role works of To cost Kearney structure. successful I that in strategy leading and organization, of growth and prior in
will sales is added target along a evolve Silicon better in and our savings Here, our collaboration structure business us with of higher road leveraging Kearney Foundry marketing. scope align to a and best company. Also, Elevate Kearney.
An Kearney technologies identifying the Kearney map some reallocation with a rapid access in deployment. investment existing partners have models the create Project a of to our AI our and lower to technology partner, inclusive help our benefit and also infrastructure, as solutions, our Foundry, new are of can profitability, technology we'll increase with the cost of for Silicon with with
our January, be time full for engagement developed will in expect sometime be We playbook and to XXXX which Kearney will mode. in conclude with execution our Elevate Project at
in at team we the leadership call, I Harte key Hanks. baseline. sales talented a to QX at believe I'm Hanks Obviously, in have top so the revenue near-time In is success, tone baseline our said embracing excited a senior made the first -- to leadership this and my that for represented huge grateful such quickly. I Harte emphatically a near-term we've stride I'm opportunity. pivotal our
remains that second of we As year, to the half look applicable. the
and trusted surrounds Despite business the the change from our companies relied by representing that continue be world-class customers our across we on segments, world. to constant
we will position success Project from we expect XXXX as our marketing achieve and Elevate, view organization to which sales a With sustainable year growth. we in the company-defining
Now expertise a our years David David the over through point brings XX important in evolution He to team. and results. an cost our I process to David at more. appointed David company our ERP to Harrison I to experience sorry, and joins experience also will public containment, want walk Garrison, deep in -- CFO. the call improvement, of as than turn interim CFO, newly brings us welcome more
Hanks. Harte David, welcome to