NXGN - Earnings call transcript Q3 2020 | Nextgen Healthcare, Inc.

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Operator

Welcome to the NextGen Healthcare Fiscal 2020 Third Quarter Results Conference Call. Hosting the call today from NextGen are Rusty Frantz, President and Chief Executive Officer and Jamie Arnold, Chief Financial Officer. Today's call is being recorded. All lines have been placed on listen-only mode. And the floor will be open for your questions following the presentation. Instructions] [Operator

federal I'd call everyone are to may the of start, made the forward-looking anticipated to and perspectives, meaning this including and company's on include the performance, industry like trends, we statements plans, that remind comments within without the Before limitations, laws, future relating products, securities statements that strategies.

today. in may forward-looking the heading and company intent any most materially from risks obligation in these any Risk statements, recent expressly XX-Q. Risks to the among and differ company's set reports or public U.S. and the XX-K, update those quarterly Exchange the of company's to Form Form forth on uncertainties on speak filings The Factors subsequent with statements the Any disclaims Commission, cause results Annual forward-looking in exist statements. discussion those including those that others, Securities expressed forward-looking Report as under including only

call earnings remarks include Our both measures. guidance, today's results which certain financial our on non-GAAP contains and

qualitative the can earnings GAAP in between measures non-GAAP and GAAP financial each was of earnings quarterly directly financial to Investors provides press or This comparable used how measure measure measure with within latest financial non-GAAP reconciliation the our and guidance. we the calculated contained our release filed descriptions financial posted and website. SEC also non-GAAP of financial the release to a that have is the section results, our each our be of measures differences found most For comparable discussed

NextGen. Frantz, Mr. the turn begin. call President time, to this At to may like and of CEO you would Rusty Sir, I over

Rusty Frantz

Healthcare's and our for And review to FY'XX as this representing afternoon quarter in we operator. a FY'XX million than X% revenue plan. at year to solid growth ago us was compared year-over-year million. our NextGen joining up everyone NextGen at from you, on more for million third QX you $XXX.X came a QX, results. quarter continue execute to QX $XXX.X $XXX.X another nice strategic thank step In to fiscal Thank

Our non-GAAP in QX, EPS expectations. line of $X.XX to ‘XX FY and with $X.XX our compared

debt. Bookings the same year. in our flow Operating allow and down which was million million $XX.X Topaz cash balance debt last to as our retire at Health three $XX.X end-to-end for quarter continued continue quickly MedFusion in to pay $XX.X for brought our well came information outstanding The and NextGen as platform the a generated integration. million quarter capabilities the we compared flow cash in quarter total should very maintaining free million investment as supporting quarter the $XX in to generation acquisitions us to million OTTO as strong cash in systems, up sheet $XX.X

flat over XX.X% last of slightly at in came quarter months XX retention maintenance models roughly level of ahead and Legacy for XX%. trailing the our FYXX

last quarter. look including back at greater in large expansion deal we signing further all-in saw we deals In material of continued signed As deals. quarter than eight flow this larger we saw XXX,XXX QX a deal success

our to to and breadth continue we our we solution advisor grow continue As of clients. expand a our into the capabilities evolved and for trusted clients

average increase deal We size. in further are seizing

of both today that the beyond a establishing clients implementation are We how multi-year transform our the and well PM roadmaps work classic future and into EHR.

in structural two changes you a made made the QX investor on In adjustments. salesforce. few As we October day in shared we've we with

their for some thing term flow regions and for working is focus future sales The first better new the managers deal near to structure learn the specific absolutely impact was to change is it specialties. reps specialties sales realign on in management those having the enable mentoring as Well to right our do teams. and better a this

our sales specialists; are hunters expand to previously support our a reallocating new sales reps to role. second executive was spent by quota on Our footprint team carrying dollars who move

in We see gain the and are increasingly years. replacement opportunity the market competitive to next share few over

this experience we with FYXX. acquisition of or Systems behavioral a From and bookings health solutions discussed a back line show the Health; to of TOPAZ wins materially investment Information standpoint acquisitions previously a client telemedicine in added the expect time announcement MedFusion OTTO solution. visit of virtual provider on New of an take we the and the the half both and patient platform M&A to

and we patient ability in self that platform With and our to into the solution a the truly in end-to-end capabilities patient have strong patient to is broader the capability own pay position these growing as in a meet and important fully in These rise healthcare integrated address intake patient well as place scheduling key with a this us consumerism. dynamic truly offer OTTO well MedFusion now way. acquisitions unlock our acquisitions experience. integrated Health to and need to

approach with seen them complex meet that will total from excitement our of look cost we out risk needs these deal vendor clients a lower our to a good leading ownership. a capabilities approach better to to broadly. and using believe a these of integrated solution are complexity Today forward clients and reduce rolling an about new multi and We've

meaningful We satisfaction. progress in client make continue to

this maintaining for in management close are for and are we XX segment. best in XX today over position our class segments leadership and in provider XX per to second practice of As the

best-in-class than calendar industry putting almost in years four HIMS. out place Our seeing and look in has to at XX.X forward We come us to ago. the EHR points second risen XXXX higher XX score we for were the final tallies how

that clients increasing FYXX. Score almost positioned the give top we investments for XX.X EHR the be our from the gratified in positive well four by XX% its confidence points specialty our move over class improvements move multi last newly and say to gaining view across an territory would released continues ophthalmology vendor into We're years. the clients us into buy new also Enterprise NextGen These us XX only in Promoter Net report of satisfaction as the they scoring having in again. and board are Our

we the group during our NextGen to post-event QX $X user would clients an boost XXXX feedback saw one Over anchored attended bridges with increase a In and In achieve hosted savings of another our health in clients of from savings saw Medicare recommend health and health They population meeting. partners who year. able last clients phenomenal. our QX Also shared effort analytics. million NextGen, our with of overall by survey we XX% population results were was significant number solution. achieve the we

major currently in beta on Enterprise This in workflow spring we standpoint of solution our much release release a the NextGen From SOAP are track of the more. new launch test. CPOE contains and node next for our

capabilities clients efficiencies the needs behavioral In performance to enable to such mobile QX We'll the also platform be that health. of further we also achieve success. launched enabling expanding analytics as operational meet markets and and our our our their financial financial

our of sharing with the including support with We new our are HIE via sharing also frictionless support seeing expansion two logos. framework success enablement our client hub of HIE This with sixth secure data our is significant care emblematic our data quality data of agreement along NextGen providers. between and an for signing health footprint

care patient's to entire We focus on and across continue outcomes. the record enabling entire the care of providers better energy see enable continuum all to significant better to

our and insurance go-live Finally first integration we go of the in pulls capability chart specifically FYXX. to labs the see of into QX are live [Veradigm] first for expect in half approaching the

one to We providers guidance. patients into both are quarter come live. With these capabilities and go great which only to putting are precision FYXX bring excited see more value to we our

full our our range to XXX to range year narrow revenue to XXX $X.XX $X.XX. XXX million million EPS XXX million will We million from to and to

extending run four step of straight sequential to expect from up be We quarters. revenue to our QX QX revenue another growth

continued recurring perpetual effect the sequential shows This for bookings. transition subscription significant value license our in and to growth of and

front We continuation of are opportunities in in FYXX. and about the excited revenue growth us organic of the

As on our plan as to we see our our confidence execute ability improve we grows. deliver only increase competitiveness our and

Now a into to let numbers. turn for me the Jaime dive

Jamie Arnold

a million line revenue Total $XXX.X increased thank of or year. $X.X our XX% the to period our revenue XX% and of and Recurring Rusty $XXX.X $X.X with increases data to You in with on services everyone of compared XX% slightly electronic the of same revenue you million subscription revenue X% year last Recurring ago services, million or to million and in than compared in is call. expectations. for the increased services. total Thank managed the prior year X% interchange in X% higher and data XX%

million CPI by attrition. $XX.X million increased SAS. primarily ago of compared revenue Support offset revenue maintenance revenue driven from analytics increased and of new $X.X year XXX,XXX year-over-year increases to and a and Subscription NextGen $XX.X contracts million

also RCM our that a to compared the Managed of due includes services million $X.X growth in benefit mainly collection million client one-time previously $XX.X but to to approximately hosting from recovery in increased million issues. due X preserved ago revenue year we services

RCM of largely revenue and increased to well services existing inside $XX.X front volume. million million and new data services base for in due in is as both as our customer EDI proposals customers. center new and $X.X year-over-year prospective increases customer

year. reduction revenue quarter over one-time or $XXX,XXX last or was million, same Non-recurring a the X% $XX.X

came growth in down a Software million year Non-recurring increased compared hardware organization $X.X that to $XX.X due year-over-year change trend XX% $X.X services or in quarters. discussed ago of and sales at license in with a million $X X% discussed Bookings in the in basis by revenue $X.X million XX% and consistent professional Rusty. of previous on quarter revenue the to services. declined year-over-year to primarily due we the analytics million million or as

to profit services million in Cost the million and EDI managed increases amortization XX% gross year of the XX% to of volume. transactional to prior goods development of of $X.X to and XX.X% goods margin discussed. due due increased decline Growth data million cost to due by compared and sold capitalized increased cost just to X% quarter cost services XX.X $X.X higher sold increase higher or of

a to Turning $XXX,XXX increases SG&A is R&D The of $XX.X and increased to R&D primarily ago. expenses. is million capitalization. related higher or a operating ago. to $X.X The our from slightly X.X% due $XX.X million million million X.X% year year decreased due acquisition legal cost from increase expenses. decrease million $XX or $XX.X in of

Sorrento Ohio charge Valley, related in income Impairment expenses. off-boarding associated primarily vacated a and are million space the of severance $X.X North cost reduction expected in along California and sublease Canton, with with in on to restructuring

GAAP rate with was Our rate XX%. QX of tax a benefit non-GAAP for FYXX of XX% tax a

use the For to we rate continue of XX%. FYXX non-GAAP will tax

to flat comments non-GAAP increased statement my $X.XX EPS year. $X.XX was to our year compared of prior conclude EPS GAAP compared To a $X.XX of on QX the the ago income our

Turning quarter a $XX cash revolving outstanding and equivalents balance with agreement. in to the million on $XX.X sheet balance ended the credit and we million

of decrease six from a DSOs last days and quarter days in the from days four quarter. year last were XX down

excluding expenditures R&D was for million capitalized the was $X.X million the $X.X capital Our R&D for quarter capitalized quarter.

to turn acquisitions. expect two I which from as the performance As the we guidance well quarter reflect as organic are continued fourth recent largely specific to items

First revenue QX run full of recurring revenue impact the over to recent the will the million acquisitions. rate approximately QX $X reflect due quarter from

full expenses combined the effect of full acquisitions per EPS from and $X.XX to tightened from million and updated of per to cost $X.XX dampen share outlook normal by $X.XX share. QX the some between to quarter $XXX share cost will year. per Second, start leading $X.XX $XXX reflect fiscal both well million $X.XX the million of factors increased The of tightened the and the to year reference from of EPS non-GAAP between as from Revenue $X.XX as increases. $XXX for tightened to million $XXX and

quarter I completed our quarter enhance the believe our third am the I market. in the the in will turn strategic generally I now pleased long-term forward closing This we the results. acquisitions concludes the to review and to third of position closing year the strong. in back quarter Rusty. my In call with performance look financial

Rusty Frantz

as Thanks into another Jamie. quarter growth. revenue transition represents organic solid QX we

performance to support delivery and a We ramp. to decisive continue We're making to are execute solution commercial I'd moves our our forward I didn't clients we I as look QX. future. the focus the solution say we continued on and making the look the don't our entire open more and the be forward as where expand multi-year and well both growth questions. more the continued client if effective you thank lives standpoint. excited for to capabilities to Operator for I'm effectively NextGen satisfaction remiss rewarding. to why up from for organization a

Operator

[Operator Instructions] Your with Sean Yes the Piper comes first line question sir. Sandler. Wieland from of

Sean Wieland

Thanks.

interoperability today have So I start on some want picture and thoughts? push big proposed controversy back There's first do blocking information to around on you FX any rules.

Just your interoperability requirements? get and around DC take your wanted the on on in that to views proposals

Rusty Frantz

Thanks Sean.

other vendors won't comment I activities. on So

understand patient under However, truly wellness with their banner why front lowering being bit enabled care physicians by which front exchange some patient's of of identified the little data the that blocking already much physicians. that under line would companies a by other and data sense shared privacy what health notably under of their really say cost of in the of directly putting in a involved the, community to patient at I how medical wellness that I record especially treatment is is systems given makes complete data aren't patients. the are struggled the most is

put care. and a competition seems before It and business little contradictory being emblematic of

information critical faxes care. right for pretty them free physicians data docs hospitals and their have the charge thing of I do to a and we're quality deprives resorted his and really the by binder struggle clients geography carrying challenged NextGen are personally history. the ensure across together complete still institutions we care across and them a in many both bringing three-ring necessary parent it's health of of pull into records our just myself yet to of to bringing then For to effective the son's view multiple for and community I lack believe my as of because complex which world sharing interoperability mean unfortunately of a have that patient our

patient in think care with be doctors could but identified that are with to concerning this potentially shared not involved it's so not very his parties him. treating the And that data

Sean Wieland

appreciate bit. that I just and into your I those in helpful. you a mention a comments That's remarks Veradigm about to then had and prepared dig little wanted

exactly started pulls on chart are and Expand it what that is What mean? you said there? do little You bit a coming you early lab data FYXX. in doing with into

Rusty Frantz

you with is is you it this verify be insurance company then a a pull see then hub-and-spoke kind we to insurable on life your that say appropriately able patient. to for of for your what means side so lab are the so the what life insurance. example for course So is the model. allows of that apply This and chart And it's and win blessing

sends and request lab that electronically you've a there's guys those really there's of lab EHR on then really be out be lab patient order the electronic, is Quest and and spokes a when that hub-and-spoke can model So of LabCorp the one can can an to the it's then or labs can so and provider. again for providing be got Veradigm and be, there for in something results hundreds to provider the the the electronically submitted that's big other it's a order and so returned the lab benefit once out

identified Now and a we patient Veradigm how at the data not but standpoint. of third in be can a only that and part will help de-identified life science research really support de-identified looking

Sean Wieland

last helpful. in there one revenue any Veradigm quick the Thanks That's was quarter? and types just of one

Jamie Arnold

minimal. Very

Sean Wieland

you much. very Thank Okay.

Rusty Frantz

Sean. you Thank

Operator

the Your line Baird. from with Matthew question next Gillmor of comes

Matthew Gillmor

wanted thanks bookings the for Hey to question. the ask performance. I about

but was little You and there changes. when frame should would mentioned or any a year-over-year missed change that by I Was Rusty particular we impacted back particular were bit think then sales it was I area stronger pick you comment. due within or sales you and time mentioned the the rework bookings to the a areas say and leadership any bookings down then that that thought up sales

it start when that just you again? repeat you growing could So thought

Rusty Frantz

Yes.

For sure.

redesigned managers One new we with the and to things deals, financial it of able the we just going may this go on. end a had so by sales effect through time being and to QX have begin we it's layer see add able little standpoint we up is take we sales from that little fully a really new value bunch management that and pick to of we expect to as got in more be reps bit new So year. two expect a of in added executives deals, but

continued our just off smaller of hunt a volume larger of as has little more of of and some kind would have we seen deal to the now say on question smaller a that's fall I the that in that bit team perhaps all-in also deals but more focus moving from moving focus of a cycle. close are quickly things our do have sales to really longer which and slightly

organic are sales as added I that and kind Now place We but added have these from not was pickup executives, sales pickup of was the hunters. executives really QX that actually QX, team in new at turnover. added sale we the it's the executives the we had bookings we have referencing footprint in

You generally XX we of of Does so expect start back we to the make takes expansion footprint bring sense? impact result, and really materialize months somebody the said on to that half and that what salesforce productive about in XX. the the start being that's we was said to new really expect of

Matthew Gillmor

It does just thanks. quick follow-up. And yes, a as

phenomena made I for that and of all sort that your center revenue a you having RCM are services would think Is recognition to? a of attribute discussions Jamie cycle? I capabilities what your curious you front performance just were wide was of comment or and maybe market with sales the that and

Rusty Frantz

you these end real to actually with a really to the we standpoint I like and and organizations to more ability that that as they have financial from financial I things mean think coming ingest are effectiveness partner more to. transitioned more enabled do where revenue have certainly happen are help vendor there a understand on really and client's of our to then if financial their ambulatory pressure that. are operational do historical you to in back now and are it focus to show launch it's realizing From and they a really opportunity go if cycle independent on of engage a capability to is the analysis denials technology management under folks need a bit and the on see little continues about data a the we are like providers really them lot them frankly analytics with as and put consolidation starting both. of folks and market think

certainly didn't analytics gone have system that is We in and a before. ways very automated they conversations that from that manual something relatively opening to and up driven highly it's

Matthew Gillmor

I then acquisitions one of Did one. sort you the of could quick disclose the from was slip million around And if dollars? what some revenue a with

Rusty Frantz

did not We disclose.

Matthew Gillmor

Okay. you not. I assume

Jamie Arnold

on this the in in But be occur the analyst increment I a we than said QX. day quarter that why less that had would and it that's dollars million will it highlighted above

Matthew Gillmor

Got enough. it. Fair

Jamie Arnold

for the full quarter. [indiscernible]

Matthew Gillmor

Right. guys. Thanks

Rusty Frantz

Yes.

Operator

Your with Keybanc. line next from Donald of comes Hooker question the

Donald Hooker

Great. Good afternoon.

us what we plus guess I this triangulate is should of as growth and fiscal sort sort bookings need think you around bit sustainability kind explained this, So at think quarter. sort the X% what needing generate to quarters? a you can great conversions what because about do seeing year I bookings little about of you and were you of of the to in mean levels particular your ‘XX help bookings we coming -- as weaker

Rusty Frantz

Yes.

look of in as down very perpetual the license, at license. go we and I bookings year break as pass of faced revenue drop because because really we perpetual that a license that don't laid the into we as we So in the XX% have the you subscription helpful bookings so found as year client's creates we goodness get of that that's our stream you a very fall simply amount overall beginning perpetual have off next we think that at look all tremendous first

year little at today I say And would are a looking here so sit as than we softer to we expected. we be this

would to flat look it revenue of next from of rate. feel somewhere dovetailing this into to as growth that So good But bookings. nature year in We the driving that get standpoint. above up that about revenue good add as Jamie growth and to that? year's you we growth the anything at we slightly a booking we subscription feel because

Jamie Arnold

non-recurring just to from bookings up want with those amount the year. next you exchanges point the your you add shows when most recurring on that touched I in the I in is highlight of because that of would. this year and revenues, previous which incremental years

growth So, that year. feed next will revenue

Donald Hooker

you rates Okay, of attrition some sort had it stabilization you And which to. of client progress a super. then of retention sort rates, maybe, seems your your refer everyone like how

Rusty Frantz

Thank you.

Donald Hooker

in love some terms there Epic I'd with to of in of seeing what of of the and just hear Cerner? any and in drivers terms there kind you're commentary

Rusty Frantz

Yes.

and of some hospital still footprint critical affiliated vendors care certainly the large we owned have exposed the that space. So, single do platform to in

about that's feel we where So, above growth that's like X%, of we of our see the driving which what the kind attrition feeling. really kind long-term is attrition is

running little the said as like a may We right ahead feel like number that's volatile the XX% we model bit a I've We're model. level. right feel was and a it’s we this by before, but but year that beat

However, move year, to that next as brought into XX%. we down we

the of in effect the X) expect we base. affiliated shrinking hospital As owned

satisfaction But of base our majority our continued the ambulatory driving of which independent X) base. the is within

our so, we're becomes sort an as And of seeing in on of ring better frankly, And it we overall the retention that surrounding as attrition. expect less better has effect surrounding, smaller, core. and

Does that sense? make

Donald Hooker

I you it. that, appreciate for Yes, thank

Rusty Frantz

Yes.

Operator

Your with SunTrust. next question comes Sandy from the Draper line of

Sandy Draper

adding adding. side, hunters A for numbers And you're know I against the not your new much. additional guess salesforces you're hunters going to just you're sort swapping replace specialists net or out specialists that trying adding. question totally probably sales you new Is give about offset to to Rusty. a hunters? I you're of not sales exact grow maybe when very the but Thanks, I don’t want people, give that on first think

Rusty Frantz

a Sandy. it's question, great Yes,

about When new for we platform think example Entrada. acquire mobile our you solution a it. So, like

a in drop. and specialists than case on years, sales having more this to see a were we time, focused of period two little a because want we For didn’t

the make And sale. to what wanted we bringing the that sure we're to is expertise do

quota-carrying is understand to two how later, here fully sit that primary year's we forward. bring expectation that plus frankly reps our As

specialist and in of built to reallocate simply that the we more down so, then, we slim can team part can And simply slim quota-carrying those dollars knowledge we've because reps. as to now we that primary quota-carrying really And in the the force deliver. trained from down, experience

Sandy Draper

got Okay, I really Rusty. That's it. helpful, appreciate that,

Rusty Frantz

Yes.

Sandy Draper

a Can for remind your is Jamie. a year subscription me do year number cap on three or is an follow-up you quick contract maybe it contract, just full five bookings, that the you it as that? then And – annual

Rusty Frantz

Annual.

Sandy Draper

annual, got appreciate it. It's I it.

Rusty Frantz

non-renewal. Annual,

Jamie Arnold

question's that and easy so Sandy, I'll let Rusty answer it.

Sandy Draper

And handle question. that even can Rusty financial

Rusty Frantz

It's played so a a little ago, -- quarters hey, of of CFO couple kind I so.

Sandy Draper

Okay, it. got

for that. Okay, thanks

Rusty Frantz

No worries.

Operator

you the [Operator with question a Dan from Instructions] And do have of line Jefferies. Fuss

Dan Fuss

Hi, guys. good afternoon

at a point the done making. efforts salesforce the enhancement those in Are on you're people? process new are you of largely still on Just quick or bringing follow-up this

Rusty Frantz

the we two They're got still fully racks to are but most part staffed. mostly for open done, we fill

Dan Fuss

on share the is in space. And a competitively some solutions telehealth there obviously what then space. untapped? lot Okay. switching ambulatory curious larger like for I'm talk that gears a ambulatory hospital for of Do the players of or the the still in But is bit, fighting that see about OTTO pretty looks you acquisition,

Rusty Frantz

bringing not bit a care focused focused resource is doctors it it to have look much as what technology doing lot an to we're least entire telehealth. primary from I'm a the is table. in care Well, so, separate to today primary really as on and is enabling I'd Telehealth and ambulatory going say solution -- at little more on telehealth

really within is actually relevant. large and to our We've important, very which the we're visits is first our table specialists bringing it's very specialist client more primary this What around foray into base virtual a which right. for population

to right, you'd them, than much drive your the to rather makes if office them virtually sense follow-up want go get that the just with as all ton a certainly the you your it car to of way dermatologist, provider rather do well. a mean, for and you and I want have and in

between And and and bringing patient move so engagement the we very so how you and where really can as achieving we understanding therapy focusing constant efficient performance especially first become medication so patient progress value wellness it's, into based your that care do specialist truly two-sided enable on becomes based continually engagement the also patient risk and and adherence, adherence, in for and important arrangements. important we're

being in visit see as We this per service fee value-based very virtual both for much in care client important as but capability our success very well.

Dan Fuss

market solution or a to is going to or some that's Okay. go work end-market to that's to more on or the And less ready end? something this require your

Rusty Frantz

Yes.

actually We're this volume we've of now capital some We a a with was a were one they been integrated we year. smaller bookings partner So, come because started was do to partner has acquired this the it that Health and that about live. partner, significant OTTO -- that seeing before so, startup for have of this we reasons that was constrained.

where it and the the of beyond is solution We see the today. enterprise the opportunity even robustness readiness accelerate to

its we're early definitely it. so, but excited about it excited about days we're And

you Jamie, to? want

Dan Fuss

Thank you.

Jamie Arnold

want which in fully it as the hey salesforce to -- hiring Dan, go is complete from today. in complete. just trained for I your said but be just first his to That was the is solution question to the to complete I back almost the closed to to begin understand remarks, take six will nine develop and offerings in them months Rusty business prepared pipeline

And bookings additional making year. the we should the say in people change the of should of of middle why this you sales -- that benefit see that's the the

Rusty Frantz

on back-half Yes, of the 'XX.

Dan Fuss

you, Okay, makes sense. Thank guys.

Rusty Frantz

you. Thank

Jamie Arnold

Thank you.

Operator

comes or question last Your Donald question Keybanc. Hooker with from follow-up

Donald Hooker

in sure going you acquisition be there and follow-up distributing out there guys vendors I'm a to you're and about ask think at base, into user this some with the the and some of talked to your But when are bumping across big and other Medfusion user ones. this your are question to small base ones sort on that wanted I I market Medfusion embedded about Investor Day. Yes. you going guys

space the to terms a versus white portal your there in of to sort maybe Medfusion one get is of third-party? there is of shot What solution sort the clear displace own where of a into clients you having to for

Rusty Frantz

our clients of are actually Well, Medfusion solution either on side. in the or vast patient our majority I'd say access the on

intake of where side, patient that an client our that the are a also area thoughts. companies little there's more couple bump since a we'll into different in On base

But that it's interesting.

look that to is with you base are our I'd if assembling the XXX solutions. at best-of-breed say really is So, the good client meat kind the our in folks at meat XX big of departments IT right range. provider client These base of of are which

and to They developers. tend not to look their it platform needs have and of single tend focus a towards complexity lot to less solutions staff because IT they infrastructure on internal live more has keeping

And patient see tight of see do competition platform have we very and so, communication and kind really tightly really our EHR I'd experience we capabilities. that say the this our parts experience while and patient between to core the opportunity we sector, of see PM in an integrate in some

Medfusion well. time not on to self-scheduling it with now, is of that Right It's we're on advantage. that and think the a OTTO we And key do yet. over access ready as intake we really the the ability to combination patient competitive give for we're will areas those start focusing which focusing us become but on a and patient of see primarily especially portal, pay patient part

and focused brining on providers we're definitely our effectively. really to truly their solution single enables that a both integrated patients so, And interact

Donald Hooker

you. thank Super,

Operator

are no And time. this at there further questions

Rusty Frantz

months. a Thank couple and talk All everybody you to of you we'll right. in

Operator

conclude your Ladies and for conference This call. participation. you gentlemen, today's does thank

disconnect. now may You

Nextgen Healthcare (NXGN) 23 Jan 202020 Q3 Earnings call transcript