in thanks us Good the Thank call of joined effective you commercial to early for new and the transition like President fit. October, situations financial like afternoon, and to and by been ensuring John afternoon. Chief I’d just John John a we you, Officer, successful processes all is introducing great Mike. on ours, Financial and Senior discipline joining driven a rebuilding completely us this start includes he Vice in believe organization. throughout is Beaver. has that our whole
aboard, Board We’re a new We’ve results to expertise moments. very he’ll the Lanman, the fresh be a I’m adoption development have Richard his added and few pleased engagement and of in to novel of in review and Dr Lanman’s well-known member, Dr. financial perspectives And John a a appointed innovator healthcare and also technologies. to the have entrepreneur, excited Board. specializes healthcare who presenting and
of Board Dr. his for is thank Robotics. Moll years as Fred company. commitments time want service dedicated I Board, increasing the of take personally to Fred opportunity CEO Auris As to leaving to this his the the given to Surgical and
and optimism areas. While this I’ll we’ve many for great about business continued my there in that many later strides are made reasons discuss
progress. is work still in clearly a We’re
third revenue for have comparisons summer’s our times the disappointing, efforts our not disruptions $X better. in quarter initiative which and in despite these in our revenues by to was revenues, us reflected As no last our $XX.X Florida uneven million, force year’s and quarter. for reorganization There’s XXXX revenue was results upgrades, Texas the But million was an last and the focused caused bolstered year’s a the difficult, quarter, question we’re for quarter third and XX% have current we worldwide with of We yet down could this caused expected sales occurrences, along estimated to strong customer be during unusually continue program from hurricanes better by with transition combined the at at on we disappointed quarter. this that decline, as it should third we further reasons be summer as process revenue offer as several point. making simply done in been expected third such
this However, believe a ultimately is of matter I timing.
a retraining and Middle territories the direct sales know, is Americas, a leadership, of in President brought Managing East As complete force, areas leading those as we as more we’re our Jim and brick-by-brick closely reconfiguring Europe, teams, is Jim U.S. have Africa. be Vice of which for us sales our of both followed the restructuring of our of organization. in focusing our and for Arens sales found and and the Surek Holger Sales Director President of sales who them restructuring our midst We sales involved organization, sales experienced are you have to on in Vice developing productive. and
sales system. completely Some productive reps inside are generally takes quarters to up But new and few for process yet new are running overall, new and running the experienced they our very dentistry sales learning laser have get become of and rep hit a and to our enhanced doing ground well. an a it fully
who That has the said eager the to of past, our newest move the spot, inherently but customer. challenge move try historically technologies. years key As a for beyond. to to part of what has it’s time sales in understands is early BIOLASE value and beyond sweet been our the is typical been lasers I’ve in The adopter
larger BIOLASE patients, sales this taking and for commensurately focus technical the segment adoption dentistry of This solutions our cohort educate the the value meet are for customer this hot it’s well specs the we’re typical is business huge. in more which strategic a This sustainable a they Now the past. and laser-based very take technology approach, customer as unlock in our as efforts But focus market, as clinical intimacy area, customer use and completely penetrating know is instead and cautious practices. their integration requires it and the new it’s of well They little The part of ease up this on challenges about they about as to the value, education opportunity products, to is the the coolness everyday time of in seekers. lasers currently stepping staff, and for to laser practices. for more of doctors practice-oriented their of customers, our much buttons a face on and different group will new requires of success. now them of long-term value develop solution unlock
terms so weren’t our sales do. that on focus in In the of could we producing, redeploy and resources those strategy territories U.S., several we that eliminated that
I higher-producing is and impact crisper specific believe and proposition revenues. As time we on territories fertile creating increase segment focusing short-term. dramatically cycle the disruptive a over that having mentioned, much the the and shorten a on revenue in sales But value will for
was believe American evidence bullishness Academy at conference reinforced on Waterlase We during AAP designed September, new We is our We’re excellent that to the ramp. to at longer-term generating and this business Periodontology which prospects My show in work. a Express Express. in turned our of as our the market already saw of the Waterlase most as that the can thanks trade early elegant of and enthusiasm product enthusiasm out dentistry, for sales the that tool is during for sales generated stronger. or early the the Boston in quarter, beginning seeing to ever us. tissue response getting largest simplest, is be history, an We laser laser number all conference Express
a channel the and lecture customer can transformed Officer, runway and spot is a based ramp a sales after being segment of the in significantly As consecutive the segment this at in still base. in number Sam Express marketplace by U.S. in early quarter. on placements the than Dental But Express that same we’re believe AAP the larger has sales from and new seeing current the the it evidenced quarter commercial Low. is a we relatively doubled making our sales we’re Granted, second be base hearing customer numbers. Dr. nearly the as processes. to market for small day interest further the our market and into inroads that to occupied our upgrade building we demonstrates continued Thanks by Chief
to were quarter, out of customers. of four brand lasers sales the new During all-tissues three
new and as especially revenue to over Service will support also continue to base a engagement is uneven. X% Organizations from consumables and level that been has business, comparison this some a we relatively grow. these revenue is clinics one-stop-shop. expand to this continue to build With our stream sales out this year-over-year. high-margin best Again, it Our leader, is small But by the the Dental I far a higher up to that entities a to consumable benefit and reaching BIOLASE market and solutions us. deepest has nationwide widest given from has within portfolio the fast-growing that XXX U.S. the laser of available, segment, and laser expect, sales as infrastructure support
cut John say the through turn results, for transition, look say working we to we’ll continue in that this I over ways the to will I to more working call Before detail costs. that financial – for nonessential
then the also of in first to over cut we some August, had million. John? rights a on call make our and that, year. quarter an reduced on financials offering and nine turn the the annualized third I’ll in mentioned I our costs John, With the who about for payroll which by As comments consulting-related reduction months force call, and basis previously this and will approximately announced $X.X expenses last review