Jamie. you, Thank
to forward Now and XX. slide move let's start looking will I
are We Avon. a new building
are reframe and this social selling the foundation We company. to starting an modernize competitiveness to our business for exciting restore digital
We and above but will as step that is all, will talent, sharper combination a execution performance And open. has few simpler is Avon significant culture moves, focused as is externally a take rigor, we strategies more up top more bolder that edge agile, and well a in and new and build mindset with breakouts a Avon and more of that competitive. a faster
and will our needed moving short on report I I Last slide talked progress. quarter, three back that term issues XX, our Now fixes. to attention about urgent now
top our our in markets I and three on them top intensive put care Brazil. will made On First, priority. focus we call, this we
more crisis of to to improve period needed implement of a these execution and priorities. a additionally each needed performance rigor we have our we finally, service culture. In moved and we swiftly to short Second, address time, fix and
steps of and and diagnosed have some are causes change. improvements root decisive we're drive already seeing to taking signs We
plans focusing to XX, execution business has the and Fernandez, dive turning Now, of task slide deep Global Brazil. President improve led strengthen force and experts to on our Miguel into rigor. in our the
on equivalent our revenues. hard to which unfortunately, Avon total was worked get roughly XX% momentum. can result Reps by in as in to Brazil, cycle, the Representatives strike. the the This and which of strike, a sales the X% the Active decline half affected Brazilian second delayed be strike impacted Brazil, the on extend Brazil significantly However, XX-day in one and terms The of has truckers' back is very the lost campaign full to the June. results But Brazilian team collection to attributed we X% quarter track. truckers' impact
However, I been has three. will that July and received can land in confirm quarter cash in all
half good take good with board, will reactions of improving and made to for growth, this competitiveness Now, second but of the set will team the seeing focused has is Like Brazil some on the being improvements our across foundation We're from looking in year, Avon, service. the some the the results future is it rest progress on focused time. ahead the now, the Representatives.
a X.X ago. we have re-energize de-averages years segmentation and new and all In the programs incentives, new treating Representative events half, reignite sales few designed major to our re-engage energizing stops a We new model, We've organize will events, sales Brazilian launched that them training which second stopped same. to training Reps introduced million introduce was base. growth the scaled significant and efforts
We mobile appointment payment and driving And Representatives' digital of adoption as easier. also make features well the and they new new to Representatives' as the as life launched include tools increasingly are e-commerce. tools such
more Encanto new up the the Representatives will our the later. we in million give specifically of driving of relaunch support a eBrochure two And greater strong Brazil, I details consumers. for of are and investing will step the of our $XX more and relaunch range, Fragrances, this designed new the care Brazil marketing to We plans, sun share to reach launches few to brand new
business, proven have new an an the that Finally, in outstanding turnaround very, the to sharing this we appointment leading about executive I the a in near track landed very future. Brazilian Manager Brazil. General with forward I'm thrilled details record, for look
across we're markets. Brazil, plans all our top on focused I today While similar executing
making in them in were of hundreds Now XX, in world. to day hundreds business around Eleven the delivery are a give the well, made have our XX,XXX gauge but of the we performance good have not I this a to progress us calls good we that report brought last where by we around to the service world started the to What I true centers Representatives like – closer our direct culture slide I I'm order. service. reasonable quality. as to-date. Her our our all, doing improve progress. daily and to success have we have of to pleased our have internally. the to Representatives now from products done? and improve helped you I not terms and we bosses, been of and as describe in trained is have turn to us tremendous made and any the where committed personally We feedback a reaction progress, only basis, simple me call and After Representatives, available, quarter. made calls our ago, talked they basics which heard or judge very the Delivery we request that are are delivered outline much service delivery. success. only weeks These evidenced distribution they've change calls of to time and the literally on They delivery on and
our reduced use we have damage We packaging and processes. by improving materials
some setting by in In offset by tougher But rates have core service which been fill shortages above we Beauty our our we higher experienced business. for improved have We KPIs cost, reduced reducing perhaps raised stocks, we all, returns. of everyone. cases, out have Representatives. bar especially And have happier have dramatically, new the generally and
Turning what up accountability? to culture execution culture our to Last performance doing slide and institute we XX, a I are and to need rigor. step about of the focus talked quarter,
issues implement silos of the these stepped battles. business. projects, our at XX work that cross-functional down key ways working. call new This, two in Avon. delivery week competitiveness addressed geography be now, that of breaking the the sprints fundamentally not to working we're We changed must-win significantly our and teams of established to First, only needed improve up but to and ways tackle these the of We
leveraging ideas suppliers in more started ways and third new get the our and market parties new into innovation accelerate we and faster. to Additionally,
us reset battles great must-win also tool a the told Our that is speed to culture.
agility. example, innovation out cycle Our and our our sprint our half, we in reducing to teams for improve cycles have cut in campaign already our eBrochure months just rolled three
get. what Finally, what you is you measure
on and better increase many We work and in challenges in holding clearer this more and our implemented for keeping headquarters the is London, and including service. together as forecast locations, results our exist reporting we KPIs. tougher focused ownership business. is to scorecard The on scorecards of reviews performance attend. did have slide service face demanded we previously personally people everyone not the to samples that transparent a and accountable and our in and foyer And displayed their I in that rigorous monthly We're solve
core foundation time, performance, the to must build successful our the XX, gap we Turning will accountability and to build just Avon stronger, a this or on and we to a growing is business, these slide turnaround the worked but plan the get in service, specific continue we work back to to have market top same the close started for restore six areas. and us in game. sharper more competitiveness and At
and them and probably me more Let in XX, slide to on one reignite investing start ones by the our again. of fundamental Representatives re-energize
rebooting have, We experience. their entrepreneurs, have greatest we're assets of X we million the Beauty one and
a fan the Representatives need all different all Avon treating from motivations, are Representative, part-time same, Beauty compensation needs they and relevant away and need have full-time and moving or they a and support, just different need different incentives, they different and are and a motivation. have Representative, interests tools, We different, recognizing training they that
productivity. Our how On their see already have in training their to model needs as the improve the done markets. new the you is segment, proof anything accommodates starter an to different this segmented different with each we using support design three example radically to is landing is before. that different approach solutions chart, of and kits different from It UK
all step training Representative beginning a training to place We changing we cut are in from where now. investments in nearly moving away
academy and each a training up second in country, set new X.X we in to deliver deliver global will We to training million help Representatives over have the half.
following and earn the We leader-led when effort model the the we a a market first UK early increase in new our to more, in in an and this we we indicate of the shows and To better accomplished XX leader-led our training tough hence driving launched this training campaign, especially strong sales give was new help saw of are Representatives that re-energizing sell I feel campaigns, results, power June. for run you reigniting will the have. In Representatives new more, business. example and time some
half and we the all future. in incentives Avon's and to second with leaders re-energize organizing prospects countries, the Finally, are big sales of launching about and excite new our events to sales Representatives, designed top them
slide and used bang We to I buck. and discuss In to get We will will pick which on to them. must strengthen what past, markets our to when launch products scale plan, our choose more core we innovation already big for launch the are XX. what doing
Going forward, done will and launches be globally big strategic upscale.
have for second For several half. example, planned the we
We have male Kenzo launches, and Takada; two Fragrance exciting a amazing new Life new our Colour, by new Segno, designed Avon new the Fragrance.
amazing We also eye technology previously was with ANEW new premium only the that Platinum an new available brands. have line, Skin for booster in an product
Beauty advertising Mascara. all. And category, opportunity also Avon an democratize new additional and These launched global will million to Avon proprietary premium more for we big makes these in the technology, $XX Color the second our stretch all for In invest Avon this Now premium the in pricing. innovations launches provide half. pricing available more a for bold We consumers. support and new we an with
become to all more even Avon the a things in-house. most did months our of new the and did partners Turning to as This slide speed, more past, Avon opportunity, strengthened over working pipeline faster. competitive, is that cutting times by We not the competitive. half to second new To products capture be more more few working need new and with new ago. local to in well as cycle ways do XXX XX. launch innovation we exist and In
parties more as leveraging working third more with more with R&D Now the this global, Through all strong our we and and quantity to approach, we increase partnerships Avon's be increase our will well to become designed open, new of as quality competitiveness. local speed, will coupled capabilities, innovation.
increase we digital slide to transformation. Turning our XX, will
digitize of Benedetto IT change and seasoned One our the new Digital a steps is and announced we the Avon new appointment of industry Monday, with Officer, veteran. first to Chief and biggest starting On a Conversano, leader.
running mobile have tools established me. which competitive, be Digital Representatives better easier. new lead to tools business Board, make also To for have and a Benedetto first, our We must will digital her
equip selling to leader must expand and digital social very digital more selling, modern and the become reach to high-tech call impact. I capability our strong Second, her social her digital tools Consumers anytime. we be on buy her tools, high-touch, must Avon Avon for leveraging and consumers in mobile must it, able with give access to selling anywhere, direct products network. high platforms.
the there is steps get of our launch of e-brochure. first One the to new
years, For only the physical everything sold we have brochure. using
reach of to be many new take gateway customized. free with generations. Now It social the to and it's and across consumers our can the consumers easily more media. yet, can we Representative Better e-brochure, a advantage opens
Three and new introduced cost. Avon done important markets, This and agile at minimal is now at adapt development different at is You is flexible. done to And also our and speed. to what homework, learn, over we to-date, truly can all any XX tests for understand make works the versions normal. It in XX learned months actually note, have time. Test, from different have groups best. we and new performed
more and Our to usage. adoption the topic Representative social countries about will and on change senior was over infectious the made scale Avon's know we slide around Day. month, our On talents. this talk mobilize we second XX, great brought in company. room positive. leaders Avon but culture insights an leaders energize strategy. to In drive will into past many the will famous goal is we areas, I new saying, to company This in many step first in Investors to plans Beauty the September, our and and an new in We half trumps the build digitize digital provide important the even selling is that the address and several more everyone Last and empowering our months XXX any we future. together progress is energy all The Igniting very in program.
deepening strategic We're of but strong We experienced executive have injecting in business. new talents team, and bench. of parts now new a fresh are the our significant number a
past help additions we to few Avon create the several the culture. Over strategic weeks, announced new have keys
minute and our some hence balancing well good is about sales of Officer the Avon, digitizing details of as new as important region; strong is of significantly added new general Mediterranean a we're and muscle the marketing most almost our some and experience, is our a XX% The Pacific; the I a We've take key strong few Italy addition the we shortly. follow our Russia marketing very team establishment me the strengthening of Chief new summarize the the as new which represents top Managers building as an which leadership Asian and talked in new of Let Europe; milestone. this markets, hires. strategic with Eastern Country and IMED, well Digital executives. two of bench, talent. Representative very, Brazil, today, in now will to existing, very global also Together, our management to strengthening of General organization in mix a rebooting importance announced revenues the appointment important our and of team
an billion business, marketing to our internal $X.X sharpen We and have also revitalize business & business. appointed important strong for Care Skin staff we our and an well. have And Personal lead leader promoted experienced this Home as to $X.X billion Fashion
assets, our Finally, ways lighter, purpose. new and us facilities including make to on and and simplified and leaner are of fit that different a logistics and review working. of that thinking, Avon, factories facilities as simpler and fresh for thinking a ways we This new slide culture XX, includes with we embraces our will assets working, develop
strategy. strategy China, facilities a how example, for in time explore growth in underutilized leverage our same to a are will manufacturing For we better China But China. new the Avon, we developing at
opportunity systems obvious simplify our is and for processes. us Another to
our internally will connected. transformation. from a doing culture, more much step become open to digital locally and centralized complex closed adopting and IT up will to we agile a open, We approach rather From most move more
We closer to will local opportunities. capture and catch consumers get markets trends and to our
For of Skincare suppliers, the launching are one example, second Pure launched Central UK. this half we in just super-premium our a called in the with Beauty brand Mission Y Temptation we Japanese for in UK, strategic And fragrances year. Europe, the of
will grow reducing global We on big opportunity, and but fully local being more trends improving cutting local. with drive be and words, capitalizing efficiencies, of course, in the continue more launches, while costs. also And other thus done focus leveraging and local, on down our all our of this is our complexity to key
different? Let are last what's summary, ask, slide XX. may you me In a new so Avon. the turn building to We
will this for business the We future. reframe
We done are have before. that been innovative not opening ways in up
We continue service options, our large are ways business, improve all, of summarize, to a new a opening raise working, ideas we new fix and to our on up culture. new core, basics and above bar performance and markets, of new to the continue will drive To the culture. new
Second, we digital company the rebooting of success competitiveness rebuild the will up to for to is have them business, starting our our our with Representatives, Beauty means we social our started And model, success. for This the tomorrow. exciting heart business. third, her business of this back core putting foundation build re-energizing
with revitalizing innovation generations. bigger modernizing We all are more our it and and relevant and brands making for
more agile and performance more faster, We orientated. are becoming
business. down this double digitize will to We
high-tech are this, But We company, the It way culture selling do higher will changing digital to together fresh Beauty trumps high-touch, impact. social injecting new for work we means talent. and some become we a strategy.
slide the Our business a excited for more women, There this today take Avon's is and more small, products everyone. believe purpose markets silver are moves Avon, progress and ever great making to for We, bolder is before, – has than Avon smart turnover never a XX, ground us, on coupled more by from to want sold open And We're what excited started develop to our I to future. to Avon, are at transparent planning for maintain Day, York. we which plans out Avon's day and we join you as and But with we our an you our above share takeover a to We're scheduled and New for is the We Beauty growing. new promised the say this relevant any a will many as invite all, business during plans. will our potential at core communication, democratize women. that take really continue for It open September I one Investor actions about upcoming and ambitions bigger few I strategy, ambition. about I mindset in open Avon. combination lay of hope bullet. time. all, will milestones and XX up
Now, to I like take your would questions. Jamie and
Let to me first turn things that back process. Connie to start