Steve, and fiscal XXXX Thank our John’s improve steps consistent incremental our results for the with good to quarter business. Papa you, drivers line plan of were afternoon, everyone. key first
loyalty the sequential potential Papa as foundations America of over the It positions This North impacted from impact North comps comp to January July. sales the America International X.X%. ticket by quarter. reflects improvement have X.X%. due declined quarter stakeholders. the North Company's the our strengthening to program importantly, conversions of sales strides challenges quarter, results the the realize is fronts. compared be brand of A first since improvement with like position quarter. our also initial as February progress consumer on a In we in John’s new fourth down the reported. and differentiated essentially experienced both our the to sequential address America shareholders we decline last the continue were and down when comps were to This an promotions in in business previously in Just have the fourth and and all to comp sentiment were March improvement market first ineffective our took in full for flat of of XX.X% the when large benefit compared X.X% U.S. afternoon, pressure I'd
actions in tuition discuss that I'll University Starboard impact funded fully in which the members As the detail brand Value and brands; initial of from our college O'Neal. Shaquille of Global; of moment, new in several Purdue foundation program positively, partnership the multiple a and corporate and the the included the investment Papa took addition introduction we more members, through launch John’s including its team QX with the board
by progress. the we expect it continue encouraged Our North announcements our initial sentiment improvement these in headwind surrounding these Lasting second for in analysis and change consumer will sentiment time, to quarter. American early takes are signs consumer of business an shows and we be
we are negative for to confident significant to John's full-year. As North making a are long holding term comps for result, X% Still, guidance Papa negative potential. America progress realize X% the to I'm we
First, in the investment is start our to a Starboard partnership great since their Company. with off February
at of in Smith, the turnaround what business, actively our and a March. his in Papa our Chairman, matters us space leveraging and is on and our million to Starboard's option clear Jeff engaged most, potential focused sign pizza the Our confidence its new and the the into experience it John's, business with invest connection keeping more of end restaurant And customers. quality of our retail $XX of the exercise
drive reinforce in original long our our term balance strategic strengthen addition position allocate make sheet we'll said, $XXX million previously this to we and and to carefully capital performance. investment investments the to brand As market
as we a John's ambassador. newest exciting be and restaurateur and as Shaquille NBA of is well Entrepreneur O'Neal, the to announced Director, brand now this Famer, Papa year, partnership Second, soon very with Hall franchisee later
of reaction stakeholders, and by our by We marketer, addition including He this all here the consumers, right of are John's member Shaquille committee the a proven of person new in team. business with natural analysts restaurant to jumped the marketing his our board franchises, as with franchisee. and positive has shareholders, team building, a already a announcement board's is and a and He the experienced the is meeting the extremely into Company. role pleased members fantastic members. Papa
for to work build next together platform the year, last new several made and strategy an O'Neal where pillar progress Prioritizing key above last brand. it's partnerships we people the has engaging ambassador for for a with and a as the the our plan months, him substantial an Over will been we authentic Shaquille our beyond chairman. area and Company for and and quarter,
our the addition part from board O'Neal. Jeff hospitality Shave executive Pinnacle Michael March, senior as and two most CEO including and has recently OpenTable Jocelyn and to board. Michael to Snagajob February, expertise Club. a together at and strategy. strides and and strengthen directors made technology team, big First, also founder Sanfilippo new Shaquille where and ChowNow the have role Anthony Karlin as currently the multiple We've In franchisees former years product of Officer, Papa leadership in led and board. understands we from total, that a for is senior John's new service the SVP turnaround. as spent Dollar system. Anthony a he new roles of is Jocelyn held strong McDonalds, the North in leader director senior chairman the has critical industries, of held previously in XX Karlin more leadership appointed most category, CEO appointing strategic directors, the marketing, highly Linhardt as who vacant a important roles in Subway's for retail to of we of the play deep member added Smith restaurant, has turnarounds, In appointed Karlin Company Dubin XXXX Entertainment. of qualified the as Chief Marketing the appointed restaurant been months. and serves quick also He and investment operational In recently marketing Starboard, bring needs we and independent Global the six veteran Mangan. initiatives independent franchise marketing America. XX brand position
about Foundation equity, respect serve, part and Foundation's brands. our community. quarter, communities key people communities a of last mission building opportunity Papa As announcement for work The excited initiative is for the and all. for the as first prioritizing to of fairness, commitment launched and our to we John's together the empower we this they We're
company that We have his better their can and customers. and was are many members, better nationally lives of XXX to behalf business support foundation communities. franchisees franchisees It step and on of team owners pillars long natural communities create a our a term
across restaurant to equity inclusion training field a country. members. XXX% campus management our Finally, team for rollout had we diversity near continue rate the completion corporate We and our
the We our them. to cost are deploying franchisees to no at training currently
We restaurant will train QX. starting in level team members
customer are including Turning brand doing now to accessible work our and the differentiation to proposition, improve Papa value. we John's
strongly customers the this a we limited access with overall This us new underplayed in everyone. products heard marked that As the our are attribute of providing available is has all is yet past. differentiated where better our pizza focused time Instead, to have truly say, quality products, resonates brand you've loyalty ingredients position creative on better perception. point to and promotions, and a value bring to essential without drive consumers,
and the marketing strategy top both sacrificing As and and to quality the weeks creative to He's is execute executing other. to laying but completely with strategy, deep advance his on for better six the connect begin in aligned with on been around it. our Karlin's job the against our his providing without look is spend, more our year. value new accessible following priority groundwork later industry. that one we the CMO, updates We so already Karlin's forward customers experience in only
progress customer a also made quarter of added key team, proposition. last elements we we As to CMO improving strong tangible the value the
component be six differentiation our $XX price a new very we successful a First, have which at proven promotional specialty point. brand pizzas, to of launched strategy,
metrics we specialty with system. In We the pizzas for removing performing lower are the conjunction across with new launch, menus, the your overall simplified satisfaction excited pizzas also handcrafted specialties.
of tested Second, with more pricing successfully a structure balance and accessible premium price a we points.
pizzas We very new for $X are specialty combining one differentiated price price topping with point a been that point for point a the results $XX introductory have positive. entry medium an customers. provides Initial
$X testing So we've product offering. our extended much additional an with so, market
softness new blanket richer the quarter new received to drive and program the value after which our new Third, discussed caused Since Papa the lever brand loyalty happen consumers differentiation, customer better favorable or important to personalized the transition driven in In year, short-term, ticket, have sacrificing value late the which as more order. feedback by out, our contributor campaigns of to experiences, proposition. the and re-launch rollout to a optimistic we Rewards and place grow and an We're program the will trials last cashing Papa Rewards legacy shake matter is available value Program, Papa target continue programs become proposition. the we we new in promotions. primarily sales on Papa to customer past, fourth to John's exclusively can us customer rewards. launched allows perceived and customers, several Rewards promotions, where without Papa satisfaction have has enabling customer initial by continue performance to that out key driving customers with their no successful some offerings, Rewards Loyalty
to with in an delivery, progress and strengthen beginning Next, I'd unit the technology and tremendous making like to area near-term we're our economics, industry. of discuss long focus
their potential partnerships believe a of we an we in constitute represent our to are portion with continue as aggregators may explore incremental orders, total sales our channel. the today and While aggregators small opportunities infancy
continues Our strategy and be driven. has been to customer
online We so was where have meet when we continued learning opportunity to industry, first to John's and That pizza the meet an to whenever Papa want and philosophy launched we ordering us. they in today. it are committed testing customers
upon and of major tracking now have and delivery a build platform, technology Leveraging last restaurants several delivery franchise ordering to map. year's we our Papa leading to in that XXX track on upgrade our strengths enables direct-to-customer the new their Track experience. corporate visually want also customers We mapping
can time, customers their John’s exactly first real-time. is see the where in Papa For pizza
drivers' customer delivery insights the provide detailed yet the increase Papa to drive time through better addition, . In another delivery of is Papa and track This our improve lead safety times, the example using enhanced to and John’s motion. continue and door experiences metrics technology regarding how capabilities drivers'
for While lay long-term, been we also to the on the sales are ground restaurant which near-term unit we're invest challenge primarily the economics, work and focused related.
discussed. rebuilding why sales Here are focused value communicating is which better so this accessible I've we its solution and also and related, is brand on as differentiation the
improve costs, to domestic work increase same-store we support and our our economic to $X unit franchisees' franchises have sales we unit Last and continue As experiencing royalty restaurants, royalty nearly million and to in committed contributions with relief reduce of to pressure. all to quarter, marketing QX. support we the provided traditional relief
mitigate assess to Beyond, relief needs franchisees' restaurant provide our closures we accordingly. will and
like I'd international Lastly, our an to update business. provide on
asset to build shareholder As John’s component we've higher our Papa before, a strategy, international margin long-term value. is key of opportunity light brand discussed business and
more focus In results, is has in launched fact, on growth. development producing driver sales quality income already count international double-digit City unit significant promise. restaurant over pretax our since than in just restaurant It million product concerted XXXX, first of in we and Mexico results. $X with the QX Company combined ramping-up yielded has global our with long-term a it of Ever the a
While opening with to just years America five restaurant our milestone, reach took quarter. presence double North to X,XXX our in international it restaurant it years the XX last Moscow over took number X,XXX outside
pipeline, international international, our of partnerships our opportunity the Looking ahead essential franchisees Strong development of global in XXX our outside the our to of are X,XXX indicator long-term another success. U.S. restaurants growth are with
a the for sold Also are corporate entire both Middle-East, now franchisee center we engagement the to in about franchisee. optimistic sale to partner. last franchise City control a the the the new the master We quality Mexico owned improvement become of UK. very restaurants of key in a restaurants our in developments Who's quarter, committed are operation international following UAE Beijing, control Mexico. continued for see are improvement who In last our positive the in partner other entire encouraged developments June, in commitment by we Northeast we acquired China our to growth in and quality center. quarter, the our including In last outlook in continuing country,
had United XXth of our new international a the Pakistan. restaurant XX entered also strong with States. This three our outside territories in country We our brings countries quarter. and brand our in years business Overall, to first
steps So executing by plan fiscal big in to was building summary, the a long-term positive our wins, foundation. the and strong first marked start quarter early XXXX,
the the key our to have of Papa started culture of transform differentiated John’s position. we turn our business, We around drivers realize potential and while market
As people always, we focused on pizza. and remain
John's very Papa and excited franchisees, the I for about members opportunities Speaking team am ahead.
to me the to the for first more over call Joe turn Let detail. discuss now financial quarter our Joe? in results