Zendesk is a customer service software company with support and sales products designed to improve customer relationships. The company believes that every great customer relationship stems from a conversation, so the company built a company that designs solutions to foster better customer relationships. Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 170,000 customers across a multitude of industries in over 30 languages.
Company profile
Ticker
ZEN
Exchange
Website
CEO
Mikkel Svane
Employees
Incorporated
Location
Fiscal year end
Industry (SIC)
SEC CIK
Corporate docs
Subsidiaries
We Are Cloud SAS • FutureSimple Inc. • Smooch Technologies ULC • Smooch Technologies US Inc. • Zendesk Pty Ltd • Zendesk Brasil Software Corporativo LTDA. • Zendesk, S. de R.L. de C.V. • Zendesk ApS • Zendesk GmbH • Zendesk Technologies Private Limited ...
ZEN stock data
Latest filings (excl ownership)
15-12G
Securities registration termination
2 Dec 22
8-K
Departure of Directors or Certain Officers
1 Dec 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
S-8 POS
Registration of securities for employees (post-effective amendment)
23 Nov 22
Transcripts
ZEN
Earnings call transcript
2022 Q1
28 Apr 22
ZEN
Earnings call transcript
2021 Q4
11 Feb 22
ZEN
Earnings call transcript
2021 Q3
29 Oct 21
ZEN
Earnings call transcript
2021 Q2
30 Jul 21
ZEN
Earnings call transcript
2021 Q1
30 Apr 21
ZEN
Earnings call transcript
2020 Q4
5 Feb 21
ZEN
Earnings call transcript
2020 Q3
29 Oct 20
ZEN
Earnings call transcript
2020 Q2
31 Jul 20
ZEN
Earnings call transcript
2020 Q1
30 Apr 20
ZEN
Earnings call transcript
2019 Q4
6 Feb 20
Latest ownership filings
Financial summary
| Quarter (USD) | Sep 22 | Jun 22 | Mar 22 | Dec 21 | |
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| Diluted EPS |
| Annual (USD) | Dec 21 | Dec 20 | Dec 19 | Dec 18 | |
|---|---|---|---|---|---|
| Revenue | |||||
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| Diluted EPS |
| Cash burn rate (est.) | Burn method: Change in cash | Burn method: Operating income | Burn method: FCF (opex + capex) | Last Q | Avg 4Q | Last Q | Avg 4Q | Last Q | Avg 4Q |
|---|---|---|---|---|---|---|
| Cash on hand (at last report) | 709.20 mm | 709.20 mm | 709.20 mm | 709.20 mm | 709.20 mm | 709.20 mm |
| Cash burn (monthly) | (no burn) | (no burn) | 18.55 mm | 22.91 mm | (no burn) | (no burn) |
| Cash used (since last report) | n/a | n/a | 106.00 mm | 130.91 mm | n/a | n/a |
| Cash remaining | n/a | n/a | 603.20 mm | 578.29 mm | n/a | n/a |
| Runway (months of cash) | n/a | n/a | 32.5 | 25.2 | n/a | n/a |
Institutional ownership, Q4 2022
| 13F holders | Current |
|---|---|
| Total holders | 0 |
| Opened positions | 0 |
| Closed positions | 391 |
| Increased positions | 0 |
| Reduced positions | 0 |
| 13F shares | Current |
|---|---|
| Total value | 0.00 |
| Total shares | 0.00 |
| Total puts | 0.00 |
| Total calls | 0.00 |
| Total put/call ratio | – |
| Largest owners | Shares | Value |
|---|
Recent insider trades
| Date | Owner | Security | Transaction | Code | Indirect | 10b5-1 | $Price | #Shares | $Value | #Remaining |
|---|---|---|---|---|---|---|---|---|---|---|
| 22 Nov 22 | Frandsen Michael Lyle | Common Stock | Sale back to company | Dispose D | No | No | 0 | 15,445 | 0.00 | 0 |
| 22 Nov 22 | Frandsen Michael Lyle | RSU Common Stock | Sale back to company | Dispose D | No | No | 77.5 | 2,988 | 231.57 k | 0 |
| 22 Nov 22 | Agrawal Archana | Common Stock | Sale back to company | Dispose D | No | No | 0 | 1,962 | 0.00 | 0 |
| 22 Nov 22 | Agrawal Archana | RSU Common Stock | Sale back to company | Dispose D | No | No | 77.5 | 2,988 | 231.57 k | 0 |
| 22 Nov 22 | Brandon Gayle | Common Stock | Sale back to company | Dispose D | No | No | 0 | 2,506 | 0.00 | 0 |
| 22 Nov 22 | Brandon Gayle | RSU Common Stock | Sale back to company | Dispose D | No | No | 77.5 | 2,988 | 231.57 k | 0 |
| 22 Nov 22 | Elwan Steve Johnson | Common Stock | Sale back to company | Dispose D | No | No | 0 | 2,479 | 0.00 | 0 |
| 22 Nov 22 | Elwan Steve Johnson | RSU Common Stock | Sale back to company | Dispose D | No | No | 77.5 | 2,988 | 231.57 k | 0 |
| 22 Nov 22 | Pasek Ronald J | RSU Common Stock | Sale back to company | Dispose D | No | No | 77.5 | 2,988 | 231.57 k | 0 |
| 22 Nov 22 | Pasek Ronald J | RSU Common Stock | Sale back to company | Dispose D | No | No | 77.5 | 2,988 | 231.57 k | 0 |