freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. it focusses on cross-functional team collaboration to deliver exceptional customer support. freshdesk streamlines customer conversations from across multiple channels including email, phone, chat, and social media. launched in 2010, freshdesk is used today by over 100,000 companies including honda, pearson, unicef, cisco, and azimo. our parent company is freshworks inc.
Company profile
Ticker
FRSH
Exchange
Website
Employees
Incorporated
Location
Fiscal year end
Industry (SIC)
Microsoft • Oracle • Mobileye Global Inc - Ordinary Shares • Activision Blizzard • Gen Digital • Vmware • Adobe • Salesforce • BlackBerry • Dayforce ...
Former names
FreshDesk Inc.
SEC CIK
Corporate docs
Subsidiaries
Freshworks Technologies Private Limited • Framebench Technologies Private Limited • Freshworks Technologies UK Limited • Freshworks Australia • Freshworks GmbH • Freshworks SAS • Freshworks Technologies Pte. Ltd. • Freshworks Technologies B.V. • Natero Ireland Limited ...
IRS number
331218825
FRSH stock data
Latest filings (excl ownership)
8-K
Departure of Directors or Certain Officers
16 Feb 24
S-8
Registration of securities for employees
16 Feb 24
10-K
2023 FY
Annual report
16 Feb 24
8-K
Freshworks Reports Fourth Quarter and Full Year 2023 Results
6 Feb 24
10-Q
2023 Q3
Quarterly report
31 Oct 23
8-K
Freshworks Reports Third Quarter 2023 Results
31 Oct 23
8-K
Regulation FD Disclosure
7 Sep 23
10-Q
2023 Q2
Quarterly report
2 Aug 23
8-K
Freshworks Reports Second Quarter 2023 Results
1 Aug 23
8-K
Submission of Matters to a Vote of Security Holders
9 Jun 23
Transcripts
FRSH
Earnings call transcript
2023 Q4
6 Feb 24
FRSH
Earnings call transcript
2023 Q3
31 Oct 23
FRSH
Earnings call transcript
2023 Q2
1 Aug 23
FRSH
Earnings call transcript
2023 Q1
2 May 23
FRSH
Earnings call transcript
2022 Q4
7 Feb 23
FRSH
Earnings call transcript
2022 Q3
2 Nov 22
FRSH
Earnings call transcript
2022 Q2
3 Aug 22
FRSH
Earnings call transcript
2022 Q1
4 May 22
FRSH
Earnings call transcript
2021 Q4
11 Feb 22
FRSH
Earnings call transcript
2021 Q3
3 Nov 21
Latest ownership filings
4
Tyler Sloat
15 Apr 24
4
ROXANNE S AUSTIN
10 Apr 24
4
Jennifer H Taylor
10 Apr 24
4
Johanna Flower
10 Apr 24
144
Notice of proposed sale of securities
10 Apr 24
144
Notice of proposed sale of securities
10 Apr 24
4
Srinivasagopalan Ramamurthy
3 Apr 24
4
ROXANNE S AUSTIN
3 Apr 24
4
SAMEER K GANDHI
3 Apr 24
4
Jennifer H Taylor
3 Apr 24
Financial summary
Quarter (USD) | Sep 23 | Jun 23 | Mar 23 | Dec 22 | |
---|---|---|---|---|---|
Revenue | |||||
Cost of revenue | |||||
Operating income | |||||
Operating margin | |||||
Net income | |||||
Net profit margin | |||||
Cash on hand | |||||
Change in cash | |||||
Diluted EPS |
Annual (USD) | Dec 22 | Dec 21 | |
---|---|---|---|
Revenue | |||
Cost of revenue | |||
Operating income | |||
Operating margin | |||
Net income | |||
Net profit margin | |||
Cash on hand | |||
Change in cash | |||
Diluted EPS |
Cash burn rate (est.) | Burn method: Change in cash | Burn method: Operating income | Burn method: FCF (opex + capex) | Last Q | Avg 4Q | Last Q | Avg 4Q | Last Q | Avg 4Q |
---|---|---|---|---|---|---|
Cash on hand (at last report) | 458.34 mm | 458.34 mm | 458.34 mm | 458.34 mm | 458.34 mm | 458.34 mm |
Cash burn (monthly) | (no burn) | (no burn) | 12.91 mm | 15.89 mm | (no burn) | (no burn) |
Cash used (since last report) | n/a | n/a | 86.02 mm | 105.90 mm | n/a | n/a |
Cash remaining | n/a | n/a | 372.32 mm | 352.44 mm | n/a | n/a |
Runway (months of cash) | n/a | n/a | 28.8 | 22.2 | n/a | n/a |
Institutional ownership, Q3 2023
13F holders | Current |
---|---|
Total holders | 229 |
Opened positions | 61 |
Closed positions | 20 |
Increased positions | 73 |
Reduced positions | 53 |
13F shares | Current |
---|---|
Total value | 2.97 tn |
Total shares | 224.98 mm |
Total puts | 588.40 k |
Total calls | 910.60 k |
Total put/call ratio | 0.6 |
Largest owners | Shares | Value |
---|---|---|
Accel Leaders Fund | 25.91 mm | $0.00 |
CapitalG 2013 | 20.64 mm | $0.00 |
Vanguard | 18.53 mm | $369.13 bn |
WestBridge Crossover Fund | 16.51 mm | $260.73 mm |
Westbridge Capital Management | 16.51 mm | $328.92 bn |
BLK Blackrock | 12.32 mm | $245.41 bn |
Sequoia Capital India V | 12.03 mm | $204.58 mm |
Alliancebernstein | 8.93 mm | $177.97 bn |
Ward Ferry Management | 8.27 mm | $164.40 bn |
Champlain Investment Partners | 5.66 mm | $112.77 bn |
Recent insider trades
Date | Owner | Security | Transaction | Code | Indirect | 10b5-1 | $Price | #Shares | $Value | #Remaining |
---|---|---|---|---|---|---|---|---|---|---|
13 Apr 24 | Sloat Tyler | Class A Common Stock | Payment of exercise | Dispose F | No | No | 17.96 | 23,754 | 426.62 k | 920,979 |
13 Apr 24 | Sloat Tyler | Class A Common Stock | Conversion | Acquire C | No | No | 0 | 23,754 | 0.00 | 944,733 |
13 Apr 24 | Sloat Tyler | Class B Common Stock Class A Common Stock | Conversion | Dispose C | No | No | 0 | 23,754 | 0.00 | 569,971 |
13 Apr 24 | Sloat Tyler | Class B Common Stock Class A Common Stock | Option exercise | Acquire M | No | No | 0 | 46,870 | 0.00 | 593,725 |
13 Apr 24 | Sloat Tyler | RSU Class B Common Stock | Option exercise | Dispose M | No | No | 0 | 46,870 | 0.00 | 0 |
10 Apr 24 | Johanna Flower | Class A Common Stock | Sell | Dispose S | No | Yes | 18.11 | 4,800 | 86.93 k | 23,998 |
10 Apr 24 | Johanna Flower | Class A Common Stock | Conversion | Acquire C | No | No | 0 | 4,800 | 0.00 | 28,798 |
10 Apr 24 | Johanna Flower | Class B Common Stock Class A Common Stock | Conversion | Dispose C | No | No | 0 | 4,800 | 0.00 | 169,840 |
10 Apr 24 | Jennifer H Taylor | Class A Common Stock | Sell | Dispose S | No | Yes | 18.08 | 7,035 | 127.19 k | 19,991 |
10 Apr 24 | Jennifer H Taylor | Class A Common Stock | Conversion | Acquire C | No | No | 0 | 7,035 | 0.00 | 27,026 |
News
The Latest Analyst Ratings For Freshworks
17 Apr 24
Morgan Stanley Maintains Equal-Weight on Freshworks, Lowers Price Target to $22
17 Apr 24
Porsche eBike Performance Boosts IT Efficiency With Freshworks' AI-Powered Enterprise Software
20 Mar 24
Wolfe Research Upgrades Freshworks to Outperform, Announces $27 Price Target
20 Feb 24
Cantor Fitzgerald Reiterates Overweight on Freshworks, Maintains $25 Price Target
7 Feb 24
Press releases
Freshworks to Announce First Quarter 2024 Financial Results on May 1, 2024
8 Apr 24
Porsche eBike Performance Accelerates IT Efficiency with Freshworks' AI-Powered Enterprise Software
20 Mar 24
FRESHWORKS ALERT: Bragar Eagel & Squire, P.C. is Investigating Freshworks Inc. on Behalf of Long-Term Stockholders and Encourages Investors to Contact the Firm
15 Feb 24
Freshworks Reports Fourth Quarter and Full Year 2023 Results
6 Feb 24
Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service
29 Jan 24