FINANCE RECEIVABLES AND ALLOWANCE FOR CREDIT LOSSES | FINANCE RECEIVABLES AND ALLOWANCE FOR CREDIT LOSSES The following is a summary of gross loans receivable by Customer Tenure as of: Customer Tenure June 30, 2021 March 31, 2021 0 to 5 months $ 103,852,785 $ 92,378,097 6 to 17 months 111,290,093 106,742,121 18 to 35 months 210,101,533 169,361,910 36 to 59 months 151,521,634 130,655,627 60+ months 643,882,305 597,292,495 Tax advance loans 2,490,337 8,316,011 Total gross loans $ 1,223,138,687 $ 1,104,746,261 During the first quarter of fiscal 2021, we adopted ASU 2016-13, which replaces the incurred loss methodology for determining our provision for credit losses and allowance for credit losses with an expected loss methodology that is referred to as the CECL model, using the modified retrospective approach. Upon adoption, the total allowance for credit losses increased by $28.6 million, with no impact to the consolidated statement of operations. Based on the Company’s loan products, the purpose and the term, current payment performance is used to assess the capability of the borrower to repay contractual obligations of the loan agreements as scheduled. Current payment performance is monitored by management on a daily basis. On an as needed basis, qualitative information may be taken into consideration if new information arises related to the customer’s ability to repay the loan. The Company’s payment performance buckets are as follows: current, 30-60 days past due, 61-90 days past due, 91 days or more past due. The following table provides a breakdown of the Company’s gross loans receivable by current payment performance on a recency basis and year of origination at June 30, 2021: Term Loans By Origination Loans Up to Between Between Between Between More than Total Current $ 1,102,178,309 $ 35,689,779 $ 2,793,918 $ 149,895 $ 15,651 $ 831 $ 1,140,828,383 30 - 60 days past due 30,238,330 2,370,042 277,064 35,120 8,822 — 32,929,378 61 - 90 days past due 16,701,091 1,649,920 185,245 16,323 4,028 — 18,556,607 91 or more days past due 25,036,701 3,022,261 255,079 14,422 5,087 432 28,333,982 Total $ 1,174,154,431 $ 42,732,002 $ 3,511,306 $ 215,760 $ 33,588 $ 1,263 $ 1,220,648,350 Term Loans By Origination Tax advance loans Up to Between Between Between Between More than Total Current $ 168,692 $ 831 $ — $ — $ — $ — 169,523 30 - 60 days past due 335,358 945 — — — — 336,303 61 - 90 days past due 563,613 1,413 — — — — 565,026 91 or more days past due 1,409,785 9,379 321 — — — 1,419,485 Total $ 2,477,448 $ 12,568 $ 321 $ — $ — $ — $ 2,490,337 Total gross loans $ 1,223,138,687 The following table provides a breakdown of the Company’s gross loans receivable by current payment performance on a recency basis and year of origination at March 31, 2021: Term Loans By Origination Loans Up to Between Between Between Between More than Total Current $ 970,526,682 $ 45,769,052 $ 2,102,732 $ 154,890 $ 14,444 $ 831 $ 1,018,568,631 30 - 60 days past due 21,862,634 2,011,261 153,417 21,426 3,500 2,069 24,054,307 61 - 90 days past due 18,039,010 1,208,936 88,119 11,800 571 — 19,348,436 91 or more days past due 31,126,328 3,120,210 183,434 14,028 14,708 168 34,458,876 Total $ 1,041,554,654 $ 52,109,459 $ 2,527,702 $ 202,144 $ 33,223 $ 3,068 $ 1,096,430,250 Term Loans By Origination Tax advance loans Up to Between Between Between Between More than Total Current $ 7,583,075 $ 9,360 $ — $ — $ — $ — 7,592,435 30 - 60 days past due 686,667 1,423 — — — — 688,090 61 - 90 days past due — — 321 — — — 321 91 or more days past due — 34,509 656 — — — 35,165 Total $ 8,269,742 $ 45,292 $ 977 $ — $ — $ — $ 8,316,011 Total gross loans $ 1,104,746,261 The following table provides a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at June 30, 2021: Term Loans By Origination Loans Up to Between Between Between Between More than Total Current $ 1,090,473,262 $ 31,698,268 $ 2,169,389 $ 77,983 $ 3,061 $ 831 $ 1,124,422,794 30 - 60 days past due 32,347,248 1,643,999 131,190 — — — 34,122,437 61 - 90 days past due 17,594,353 1,175,151 93,413 7,662 — — 18,870,579 91 or more days past due 33,739,567 8,214,583 1,117,315 130,116 30,527 432 43,232,540 Total $ 1,174,154,430 $ 42,732,001 $ 3,511,307 $ 215,761 $ 33,588 $ 1,263 $ 1,220,648,350 Term Loans By Origination Tax advance loans Up to Between Between Between Between More than Total Current $ 136,117 $ — $ — $ — $ — $ — $ 136,117 30 - 60 days past due 330,547 — — — — — 330,547 61 - 90 days past due 596,653 — — — — — 596,653 91 or more days past due 1,414,131 12,568 321 — — — 1,427,020 Total $ 2,477,448 $ 12,568 $ 321 $ — $ — $ — $ 2,490,337 Total gross loans $ 1,223,138,687 The following table provides a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at March 31, 2021: Term Loans By Origination Loans Up to Between Between Between Between More than Total Current $ 948,353,853 $ 39,661,944 $ 1,522,148 $ 83,073 $ 1,790 $ 831 $ 989,623,639 30 - 60 days past due 29,300,148 1,872,816 72,187 1,322 — — 31,246,473 61 - 90 days past due 23,075,264 1,363,196 75,343 567 — — 24,514,370 91 or more days past due 40,825,388 9,211,503 858,024 117,183 31,433 2,237 51,045,768 Total $ 1,041,554,653 $ 52,109,459 $ 2,527,702 $ 202,145 $ 33,223 $ 3,068 $ 1,096,430,250 Term Loans By Origination Tax advance loans Up to Between Between Between Between More than Total Current $ 7,583,075 $ — $ — $ — $ — $ — $ 7,583,075 30 - 60 days past due 686,667 — — — — — 686,667 61 - 90 days past due — — — — — — — 91 or more days past due — 45,292 977 — — — 46,269 Total $ 8,269,742 $ 45,292 $ 977 $ — $ — $ — $ 8,316,011 Total gross loans $ 1,104,746,261 The allowance for credit losses is applied to amortized cost, which is defined as the amount at which a financing receivable is originated, and net of deferred fees and costs, collection of cash, and charge-offs. Amortized cost also includes interest earned but not collected. Credit Risk is inherent in the business of extending loans to borrowers and is continuously monitored by management and reflected within the allowance for credit losses for loans. The allowance for credit losses is an estimate of expected losses inherent within the Company’s gross loans receivable portfolio. In estimating the allowance for credit losses, loans with similar risk characteristics are aggregated into pools and collectively assessed. The Company’s loan products have generally the same terms therefore the Company looked to borrower characteristics as a way to disaggregate loans into pools sharing similar risks. In determining the allowance for credit losses, the Company examined four borrower risk metrics as noted below. 1. Borrower type 2. Active months 3. Prior loan performance 4. Customer Tenure To determine how well each metric predicts default risk the Company uses loss rate data over an observation period of twelve months at the loan level. The information value was then calculated for each metric. From this analysis management determined the metric that had the strongest predictor of default risk was Customer Tenure. The Customer Tenure buckets used in the allowance for credit loss calculation are: 1. 0 to 5 months 2. 6 to 17 months 3. 18 to 35 months 4. 36 to 59 months 5. 60+ months Management will continue to monitor this credit metric on a quarterly basis. Management estimates an allowance for each Customer Tenure bucket by performing a historical migration analysis of loans in that bucket for the twelve most recent historical twelve-month migration periods, adjusted for seasonality. All loans that are greater than 90 days past due on a recency basis and not written off as of the reporting date are reserved for at 100% of the outstanding balance, net of a calculated Rehab Rate. Management considers whether current credit conditions might suggest a change is needed to the allowance for credit losses by monitoring trends in 60-day delinquencies, FICO scores and average loan size as compared to metrics in the historical migration period. Due to the short term nature of the loan portfolio, forecasted changes in macroeconomic variables such as unemployment do not have a significant impact on loans outstanding at the end of a particular reporting period. Therefore, management develops a reasonable and supportable forecast of losses by comparing the most recent 6-month loss curves as compared to historical loss curves to see if there are significant changes in borrower behavior that may indicate the historical migration rates should be adjusted. If an adjustment is made as a result of the forecast, then the Company has elected to immediately revert back to historical experience past the forecast period. The following table presents a roll forward of the allowance for credit losses on our gross loans receivable for three months ended June 30, 2021 and 2020. Three months ended June 30, 2021 2020 Beginning balance $ 91,722,288 $ 96,487,856 Impact of ASC 326 adoption — 28,628,369 Provision for credit losses 30,265,811 25,660,660 Charge-offs (30,016,940) (43,831,942) Recoveries 5,881,471 5,741,654 Net charge-offs (24,135,469) (38,090,288) Ending Balance $ 97,852,630 $ 112,686,597 The following table is an aging analysis on a recency basis at amortized cost of the Company’s gross loans receivable at June 30, 2021: Days Past Due - Recency Basis Customer Tenure Current 30 - 60 61 - 90 Over 90 Total Past Due Total Loans 0 to 5 months $ 85,496,091 $ 5,646,646 $ 4,107,098 $ 8,602,948 $ 18,356,692 $ 103,852,783 6 to 17 months 99,626,709 4,650,359 2,758,248 4,254,777 11,663,384 111,290,093 18 to 35 months 197,298,693 5,725,542 3,055,374 4,021,925 12,802,841 210,101,534 36 to 59 months 143,356,588 3,720,599 1,874,128 2,570,320 8,165,047 151,521,635 60+ months 615,050,300 13,186,232 6,761,761 8,884,012 28,832,005 643,882,305 Tax advance loans 169,522 336,303 565,026 1,419,486 $ 2,320,815 2,490,337 Total gross loans 1,140,997,903 33,265,681 19,121,635 29,753,468 82,140,784 1,223,138,687 Unearned interest, insurance and fees (301,078,657) (8,777,918) (5,045,686) (7,851,140) (21,674,744) (322,753,401) Total net loans $ 839,919,246 $ 24,487,763 $ 14,075,949 $ 21,902,328 $ 60,466,040 $ 900,385,286 Percentage of period-end gross loans receivable 2.7% 1.6% 2.4% 6.7% The following table is an aging analysis on a recency basis at amortized cost of the Company’s gross loans receivable at March 31, 2021: Days Past Due - Recency Basis Customer Tenure Current 30 - 60 61 - 90 Over 90 Total Past Due Total Loans 0 to 5 months $ 72,702,970 $ 4,799,102 $ 5,680,380 $ 9,195,642 $ 19,675,124 $ 92,378,094 6 to 17 months 94,466,209 3,187,347 2,798,411 6,290,155 12,275,913 106,742,122 18 to 35 months 158,217,605 3,570,696 2,592,402 4,981,208 11,144,306 169,361,911 36 to 59 months 123,542,346 2,432,489 1,753,291 2,927,501 7,113,281 130,655,627 60+ months 569,639,500 10,064,674 6,523,952 11,064,370 27,652,996 597,292,496 Tax advance loans 7,592,435 688,090 321 35,165 $ 723,576 8,316,011 Total gross loans 1,026,161,065 24,742,398 19,348,757 34,494,041 78,585,196 1,104,746,261 Unearned interest, insurance and fees (259,492,219) (6,256,776) (4,892,850) (8,722,739) (19,872,365) (279,364,584) Total net loans $ 766,668,846 $ 18,485,622 $ 14,455,907 $ 25,771,302 $ 58,712,831 $ 825,381,677 Percentage of period-end gross loans receivable 2.2% 1.8% 3.1% 7.1% The following table is an aging analysis on a contractual basis at amortized cost of the Company’s gross loans receivable at June 30, 2021: Days Past Due - Contractual Basis Customer Tenure Current 30 - 60 61 - 90 Over 90 Total Past Due Total Loans 0 to 5 months $ 84,288,878 $ 5,594,534 $ 3,942,595 $ 10,026,778 $ 19,563,907 $ 103,852,785 6 to 17 months 97,816,652 4,635,619 2,608,969 6,228,853 13,473,441 111,290,093 18 to 35 months 194,896,422 5,844,466 3,113,896 6,246,749 15,205,111 210,101,533 36 to 59 months 141,381,446 3,850,933 1,952,425 4,336,830 10,140,188 151,521,634 60+ months 606,039,397 14,196,885 7,252,694 16,393,329 37,842,908 643,882,305 Tax advance loans 136,117 330,547 596,653 1,427,020 $ 2,354,220 2,490,337 Total gross loans 1,124,558,912 34,452,984 19,467,232 44,659,559 98,579,775 1,223,138,687 Unearned interest, insurance and fees (296,740,850) (9,091,216) (5,136,879) (11,784,456) (26,012,551) (322,753,401) Total net loans $ 827,818,062 $ 25,361,768 $ 14,330,353 $ 32,875,103 $ 72,567,224 $ 900,385,286 Percentage of period-end gross loans receivable 2.8% 1.6% 3.7% 8.1 % The following table is an aging analysis on a contractual basis at amortized cost of the Company’s gross loans receivable at March 31, 2021: Days Past Due - Contractual Basis Customer Tenure Current 30 - 60 61 - 90 Over 90 Total Past Due Total Loans 0 to 5 months $ 70,532,439 $ 5,245,878 $ 6,019,264 $ 10,580,514 $ 21,845,656 $ 92,378,095 6 to 17 months 90,679,304 3,936,937 3,267,446 8,858,434 16,062,817 106,742,121 18 to 35 months 153,922,334 4,471,202 3,488,629 7,479,745 15,439,576 169,361,910 36 to 59 months 120,168,698 3,229,253 2,337,625 4,920,052 10,486,930 130,655,628 60+ months 554,320,865 14,363,203 9,401,406 19,207,022 42,971,631 597,292,496 Tax advance loans 7,583,075 686,667 — 46,269 $ 732,936 8,316,011 Total gross loans 997,206,715 31,933,140 24,514,370 51,092,036 107,539,546 1,104,746,261 Unearned interest, insurance and fees (252,170,339) (8,075,147) (6,199,113) (12,919,985) (27,194,245) (279,364,584) Total net loans $ 745,036,376 $ 23,857,993 $ 18,315,257 $ 38,172,051 $ 80,345,301 $ 825,381,677 Percentage of period-end gross loans receivable 2.9% 2.2% 4.6% 9.7 % The Company elected not to record an allowance for credit losses for accrued interest as outlined in ASC 326-20-30-5A. Loans are placed on nonaccrual status when management determines that the full payment of principal and collection of interest according to contractual terms is no longer likely. The accrual of interest is discontinued when a loan is 61 days or more past the contractual due date. When the interest accrual is discontinued, all unpaid accrued interest is reversed against interest income. While a loan is on nonaccrual status, interest revenue is recognized only when a payment is received. Once a loan moves to nonaccrual status, it remains in nonaccrual status until it is paid out, charged off or refinanced. During the three months ended June 30, 2021, the Company reversed a total of $3.8 million of unpaid accrued interest against interest income. The following table presents the amortized cost basis of loans on nonaccrual status as of the beginning of the reporting period and the end of the reporting period and the amortized cost basis of nonaccrual loans without related expected credit loss. It also shows year-to-date interest income recognized on nonaccrual loans: Nonaccrual Financial Assets Customer Tenure As of June 30, 2021 As of March 31, 2021 Financial Assets 61 Days or More Past Due, Not on Nonaccrual Status Nonaccrual Financial Assets With No Allowance as of June 30, 2021 Interest Income 0 to 5 months $ 14,337,987 $ 17,256,243 $ — $ — $ 337,672 6 to 17 months 9,313,814 13,153,363 — — 517,569 18 to 35 months 9,973,520 12,048,132 — — 528,420 36 to 59 months 6,778,869 8,156,159 — — 383,805 60+ months 25,567,236 31,947,750 — — 1,508,141 Tax advance loans 2,032,883 46,269 — — — Unearned interest, insurance and fees (17,944,508) (20,889,617) — — Total $ 50,059,801 $ 61,718,299 $ — $ — $ 3,275,607 |