Mattersight 10-Q 8 May 14 2014 Q1 Quarterly report Financial data

Document_and_Entity_Informatio

Document and Entity Information	3 Months Ended
	Mar. 31, 2014	Apr. 29, 2014
Document And Entity Information [Abstract]	'	'
Document Type	'10-Q	'
Amendment Flag	'false	'
Document Period End Date	31-Mar-14	'
Document Fiscal Year Focus	'2014	'
Document Fiscal Period Focus	'Q1	'
Trading Symbol	'MATR	'
Entity Registrant Name	'Mattersight Corp	'
Entity Central Index Key	'0001094348	'
Current Fiscal Year End Date	'--12-31	'
Entity Filer Category	'Smaller Reporting Company	'
Entity Common Stock, Shares Outstanding	'	19,074,434

CONDENSED_CONSOLIDATED_BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Current Assets:	'	'
Cash and cash equivalents	$8,101	$13,392
Receivables (net of allowances of $12 as of March 31, 2014 and $12 as of December 31, 2013)	2,435	2,384
Prepaid expenses	4,309	3,576
Other current assets	362	427
Total current assets	15,207	19,779
Equipment and leasehold improvements, net	4,922	5,158
Goodwill	972	972
Intangibles, net	453	409
Other long-term assets	4,328	4,431
Total assets	25,882	30,749
Current Liabilities:	'	'
Accounts payable	779	752
Accrued compensation and related costs	1,424	1,844
Unearned revenue	5,390	7,215
Other current liabilities	4,694	4,098
Total current liabilities	12,287	13,909
Long-term unearned revenue	3,210	2,866
Other long-term liabilities	1,584	1,607
Total liabilities	17,081	18,382
Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,649,122 shares issued and outstanding at March 31, 2014 and December 31, 2013, with a liquidation preference of $9,441 and $9,294 at March 31, 2014 and December 31, 2013, respectively	8,411	8,411
Stockholders' Equity:	'	'
Preferred Stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding	'	'
Common Stock, $0.01 par value; 50,000,000 shares authorized; 20,750,724 and 20,465,984 shares issued at March 31, 2014 and December 31, 2013, respectively; and 19,074,434 and 18,886,966 outstanding at March 31, 2014 and December 31, 2013, respectively	208	205
Additional paid-in capital	228,976	228,038
Accumulated deficit	-216,135	-212,172
Treasury stock, at cost, 1,676,290 and 1,579,018 shares at March 31, 2014 and December 31, 2013, respectively	-8,631	-8,082
Accumulated other comprehensive loss	-4,028	-4,033
Total stockholders' equity	390	3,956
Total liabilities and stockholders' equity	$25,882	$30,749

CONDENSED_CONSOLIDATED_BALANCE1

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (Parenthetical) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, except Share data, unless otherwise specified
Allowances for receivables	$12	$12
Common Stock, par value	$0.01	$0.01
Common Stock, shares authorized	50,000,000	50,000,000
Common Stock, shares issued	20,750,724	20,465,984
Common Stock, shares outstanding	19,074,434	18,886,966
Treasury stock, shares	1,676,290	1,579,018
Series B Preferred Stock [Member]	'	'
Preferred stock, par value	$0.01	$0.01
Preferred stock, shares authorized	5,000,000	5,000,000
Preferred stock, shares issued	1,649,122	1,649,122
Preferred stock, shares outstanding	1,649,122	1,649,122
Liquidation preference	$9,441	$9,294
Preferred Stock [Member]	'	'
Preferred stock, par value	$0.01	$0.01
Preferred stock, shares authorized	35,000,000	35,000,000
Preferred stock, shares issued	'	'
Preferred stock, shares outstanding	'	'

CONDENSED_CONSOLIDATED_STATEME

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (USD $)	3 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Revenue:	'	'
Behavioral Analytics revenue	$6,749	$8,194
Other revenue	232	322
Total services revenue	6,981	8,516
Reimbursed expenses	32	82
Total revenue	7,013	8,598
Operating expenses:	'	'
Cost of Behavioral Analytics revenue	2,098	2,723
Cost of Other revenue	103	156
Cost of services	2,201	2,879
Cost of reimbursed expenses	32	82
Total cost of revenue, exclusive of depreciation and amortization shown below:	2,233	2,961
Sales, marketing and development	5,221	6,230
General and administrative	2,250	2,271
Depreciation and amortization	743	966
Total operating expenses	10,447	12,428
Operating loss	-3,434	-3,830
Interest and other expense, net	-150	-91
Change in fair value of warrant liability	-370	'
Loss before income taxes	-3,954	-3,921
Income tax (provision) benefit	-9	248
Net loss	-3,963	-3,673
Dividends related to Series B Stock	-147	-147
Net loss available to Common Stock holders	-4,110	-3,820
Per share of Common Stock:	'	'
Basic net loss available to Common Stock holders	($0.22)	($0.23)
Diluted net loss available to Common Stock holders	($0.22)	($0.23)
Shares used to calculate basic net loss per share	18,503	16,320
Shares used to calculate diluted net loss per share	18,503	16,320
Stock-based compensation, primarily restricted stock, is included in individual line items above:	'	'
Stock-based compensation	1,100	1,400
Cost of Behavioral Analytics revenue [Member]	'	'
Stock-based compensation, primarily restricted stock, is included in individual line items above:	'	'
Stock-based compensation	56	4
Sales, marketing and development [Member]	'	'
Stock-based compensation, primarily restricted stock, is included in individual line items above:	'	'
Stock-based compensation	590	849
General and administrative [Member]	'	'
Stock-based compensation, primarily restricted stock, is included in individual line items above:	'	'
Stock-based compensation	$442	$518

CONDENSED_CONSOLIDATED_STATEME1

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS (Unaudited) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Statement Of Income And Comprehensive Income [Abstract]	'	'
Net loss	($3,963)	($3,673)
Other comprehensive loss:	'	'
Effect of currency translation	5	-8
Comprehensive net loss	($3,958)	($3,681)

CONDENSED_CONSOLIDATED_STATEME2

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Cash Flows from Operating Activities:	'	'
Net loss	($3,963)	($3,673)
Adjustments to reconcile net loss to net cash used in operating activities:	'	'
Depreciation and amortization	743	966
Stock-based compensation	1,088	1,371
Change in fair value of warrant liability	370	'
Changes in assets and liabilities:	'	'
Receivables	-51	-614
Prepaid expenses	-664	30
Other assets	66	-38
Accounts payable	27	489
Accrued compensation and related costs	-420	-147
Unearned revenue	-1,481	964
Other liabilities	62	-215
Total Adjustments	-260	2,806
Net cash used in operating activities	-4,223	-867
Cash Flows from Investing Activities:	'	'
Capital expenditures and other	-66	-219
Patents and trademarks	-65	-53
Net cash used in investing activities	-131	-272
Cash Flows from Financing Activities:	'	'
Principal payments under capital lease obligations	-422	-629
Acquisition of treasury stock	-549	-195
Proceeds from stock compensation and employee stock purchase plans, net	36	36
Fees from issuance of Common Stock	-2	'
Net cash used in financing activities	-937	-788
Effect of exchange rate changes on cash and cash equivalents	'	-12
Decrease in cash and cash equivalents	-5,291	-1,939
Cash and cash equivalents, beginning of period	13,392	14,419
Cash and cash equivalents, end of period	8,101	12,480
Non-Cash Investing and Financing Transactions:	'	'
Capital lease obligations incurred	420	785
Capital equipment purchased on credit	420	785
Fair value of warrants classified as liability	1,155	'
Supplemental Disclosures of Cash Flow Information:	'	'
Interest paid	$76	$71

General

General	3 Months Ended
	Mar. 31, 2014
Accounting Policies [Abstract]	'
General	'
	Note One — General
	In the opinion of management, the accompanying unaudited condensed consolidated financial statements of Mattersight Corporation (“we,” “Mattersight,” or the “Company”) include all normal and recurring adjustments necessary for a fair presentation of our condensed consolidated financial position as of March 31, 2014 and December 31, 2013, the condensed consolidated results of our operations for the three months ended March 31, 2014 and March 31, 2013, the condensed consolidated statements of our comprehensive loss for the three months ended March 31, 2014 and March 31, 2013, and our condensed consolidated cash flows for the three months ended March 31, 2014 and March 31, 2013, and are in accordance with United States generally accepted accounting principles (“GAAP”) and in conformity with Securities and Exchange Commission (“SEC”) Article 8-03 of Regulation S-X; provided, that certain information and disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted.
	The accompanying unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the notes thereto in Mattersight’s Annual Report on Form 10-K for the fiscal year ended December 31, 2013 filed with the SEC on March 13, 2014. The results of operations for the three months ended March 31, 2014 are not necessarily indicative of the results to be expected for the full year.
	The preparation of financial statements in conformity with GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates.

Summary_of_Significant_Account

Summary of Significant Accounting Policies	3 Months Ended
	Mar. 31, 2014
Accounting Policies [Abstract]	'
Summary of Significant Accounting Policies	'
	Note Two — Summary of Significant Accounting Policies
	For a description of the Company’s Summary of Significant Accounting Policies, see Note Two “Summary of Significant Accounting Policies” of the “Notes to Consolidated Financial Statements” included in our Annual Report filed on Form 10-K for the year ended December 31, 2013.

Revenue_Recognition

Revenue Recognition	3 Months Ended
	Mar. 31, 2014
Text Block [Abstract]	'
Revenue Recognition	'
	Note Three — Revenue Recognition
	Behavioral Analytics Revenue
	Behavioral Analytics revenue consists of Managed services revenue and Consulting services revenue derived from the performance of the Company’s Behavioral Analytics Service and related services (collectively, “Behavioral Analytics”).
	Managed services revenue consists of planning, deployment, training, and subscription fees derived from Behavioral Analytics contracts. Planning, deployment, and training fees, which are considered to be installation fees related to Behavioral Analytics subscription contracts, are deferred until the installation is complete and are then recognized over the applicable subscription period. Subscription periods generally range from three to five years after the go-live date or, in cases where the Company contracts with a client for a short-term pilot of a Behavioral Analytics offering prior to committing to a longer subscription period, if any, the subscription or pilot periods generally range from three to twelve months after the go-live date. Installation costs incurred are deferred up to an amount not to exceed the amount of deferred installation revenue and additional amounts that are recoverable based on the contractual arrangement. These costs are included in Prepaid expenses and Other long-term assets. Such costs are amortized over the applicable subscription period. Costs in excess of the foregoing revenue amount are expensed in the period incurred.
	The amount of revenue generated from subscription fees is based on a number of factors, such as the number of users to whom the Behavioral Analytics offering is provided, the type and number of Behavioral Analytics offerings deployed to the client, and in some cases, the number of hours of calls analyzed during the relevant month of the subscription period. This revenue is recognized as the service is performed for the client.
	Consulting services revenue primarily consists of fees charged to the Company’s clients to provide post-deployment follow-on consulting services, which include custom data analysis, the implementation of enhancements, and training. These follow-on consulting services are generally performed for the Company’s clients on a fixed-fee basis. Revenue is recognized as the services are performed, with performance generally assessed on the ratio of actual hours incurred to-date compared to the total estimated hours over the entire term of the contract.
	Other Revenue
	Other revenue consists of Marketing Managed Services revenue and CRM Services revenue.
	Marketing Managed Services revenue is derived from marketing application hosting. This revenue is generally in the form of fixed monthly fees received from the Company’s clients and is recognized as the services are performed for the client. Any related setup fee is recognized over the term of the hosting contract.
	CRM Services revenue consists of fees generated from the Company’s operational consulting services, which are provided to the Company’s clients on a time-and-materials or fixed-fee basis. The Company recognizes revenue as the services are performed for time-and-materials projects. For fixed-fee projects, revenue is recognized based on the ratio of hours incurred to-date compared to the total estimated hours over the entire term of the contract.

StockBased_Compensation

Stock-Based Compensation	3 Months Ended
	Mar. 31, 2014
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]	'
Stock-Based Compensation	'
	Note Four — Stock-Based Compensation
	The Company has two stock-based compensation plans, the Mattersight Corporation 1999 Stock Incentive Plan (the “1999 Plan”) and the Mattersight Corporation Employee Stock Purchase Plan (the “ESPP”), each as described more fully in Note Thirteen in the Company’s Annual Report filed on Form 10-K for the year ended December 31, 2013.
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Stock-based compensation expense (in millions)	$	1.1		$	1.4
	The Company recognizes stock-based compensation expense on a straight-line basis over the vesting period. The Company has established its forfeiture rate based on historical experience.
	As of March 31, 2014, there were a total of 2,200,311 shares of the Company’s common stock, par value $0.01 per share (“Common Stock”), available for future grants under the 1999 Plan and from treasury stock. The Common Stock is traded on the NASDAQ Global Market under the symbol MATR.
	Restricted Stock
	Restricted stock award activity was as follows for the three months ended March 31, 2014:
					Weighted
					Average
		Shares			Price
	Nonvested balance at December 31, 2013		450,223		$	6.25
	Granted		303,855		$	5.68
	Vested		(282,781	)	$	5.84
	Forfeited		(27,821	)	$	5.98
	Nonvested balance at March 31, 2014		443,476		$	6.13
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	(In millions)
	Total fair value of restricted and installment stock awards vested	$	1.6		$	0.5
	Compensation expense related to restricted stock awards		0.5			0.6
	As of March 31, 2014, there remained $2.0 million of unrecognized compensation expense related to restricted stock awards. These costs are expected to be recognized over a weighted average period of 1.6 years.
	Stock Options
	During the three months ended March 31, 2014, one employee received options to purchase a total of 70,000 shares of Common Stock. The exercise price per share is $5.81, the closing price for shares of Common Stock on February 12, 2014, the grant date. The options will vest 25% on February 28, 2015, and the balance will vest ratably over the following 12 quarters, with a maximum exercise term of 10 years.
	Option activity was as follows for the three months ended March 31, 2014:
					Weighted
					Average
		Options			Exercise Price
	Outstanding as of December 31, 2013		2,014,238		$	7.98
	Granted		70,000		$	5.81
	Exercised		—		$	—
	Forfeited		(3,125	)	$	7.99
	Outstanding as of March 31, 2014		2,081,113		$	7.91
	Exercisable as of March 31, 2014		1,281,423		$	9.42
	Outstanding intrinsic value at March 31, 2014 (in millions)	$	2.7
	Exercisable intrinsic value at March 31, 2014 (in millions)	$	1.4
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Compensation expense related to option awards (in millions)	$	0.3		$	0.3
		For the Three Months Ended
	(In millions)	March 31,			March 31,
		2014			2013
	Total fair value of stock options vested	$	0.3		$	0.2
	Intrinsic value of stock options exercised		—			—
	Proceeds received from option exercises		—			—
	As of March 31, 2014, there remained $2.5 million of unrecognized compensation expense related to stock options. These costs are expected to be recognized over a weighted average period of 1.7 years.
	The fair value for options granted for the three months ended March 31, 2014 and March 31, 2013 was estimated on the date of grant using a Black-Scholes option-pricing model. The following assumptions represent the year-to-date weighted average for all option grants issued:
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Risk-free interest rates		1.22	%		0.62	%
	Expected dividend yield		—			—
	Expected volatility		64	%		67	%
	Expected lives		6 years			6 years
	Historical Company information is the primary basis for the selection of expected life, expected volatility, and expected dividend yield assumptions. The risk-free interest rate is selected based on the yields from U.S. Treasury Strips with a remaining term equal to the expected term of the options being valued.
	Other Stock Compensation
	Employee Stock Purchase Plan
	The ESPP is intended to qualify as an “employee stock purchase plan” under section 423 of the Internal Revenue Code. Under the ESPP, eligible employees are permitted to purchase shares of Common Stock at below-market prices. The purchase period opens on the first day and ends on the last business day of each calendar quarter. The shares of Common Stock issued in respect of employee purchases under the ESPP were as follows:
		For the Three Months Ended
	March 31,			March 31,
	2014			2013
Shares of Common Stock issued		8,706			9,590
Expense related to ESPP (in thousands)	$	10		$	9
The fair value for ESPP purchases for the three months ended March 31, 2014 and March 31, 2013 was estimated using a Black-Scholes pricing model. The Company used the following year-to-date weighted average assumptions:
	For the Three Months Ended
	March 31,			March 31,
	2014			2013
Risk-free interest rates		0.07	%		0.07	%
Expected dividend yield		—			—
Expected volatility		40	%		28	%
Expected lives		0.24 years			0.24 years

Severance_and_Related_Costs

Severance and Related Costs	3 Months Ended
	Mar. 31, 2014
Restructuring And Related Activities [Abstract]	'
Severance and Related Costs	'
	Note Five — Severance and Related Costs
	Severance costs are comprised primarily of contractual salary and related fringe benefits over the severance payment period. Facility costs include losses on contractual lease commitments, net of estimated sublease recoveries, and impairment of leasehold improvements and certain office assets.
	For the three months ended March 31, 2014 and March 31, 2013, there was no expense and no cash payments related to cost-reduction actions and facility operating expense. There was no amount reserved for severance and related costs as of March 31, 2014.

Current_Prepaid_Expenses

Current Prepaid Expenses	3 Months Ended
	Mar. 31, 2014
Text Block [Abstract]	'
Current Prepaid Expenses	'
	Note Six — Current Prepaid Expenses
	Current prepaid expenses primarily consist of deferred costs and prepaid commissions related to Behavioral Analytics contracts. These costs are recognized over the subscription periods of the respective contracts, generally three to five years after the go-live date or, in cases where the Company contracts with a client for a short-term pilot of a Behavioral Analytics offering prior to committing to a longer subscription period, if any, the subscription or pilot periods generally range from three to twelve months after the go-live date. Costs included in current prepaid expenses will be recognized within the next twelve months.
	Current prepaid expenses consisted of the following:
		As of
	(In millions)	March 31,		December 31,
		2014		2013
	Deferred costs	$	1.1	$	1.1
	Prepaid commissions		1.3		1.2
	Other		1.9		1.3
	Total	$	4.3	$	3.6

Intangible_Assets_net

Intangible Assets, net	3 Months Ended
	Mar. 31, 2014
Goodwill And Intangible Assets Disclosure [Abstract]	'
Intangible Assets, net	'
	Note Seven — Intangible Assets, net
	Intangible assets reflect costs related to patent and trademark applications, Marketing Managed Services customer relationships acquired in 2004, and the 2003 purchase of a license for certain intellectual property. Patent and trademark applications are amortized over 120 months. The other intangible assets are fully amortized. Amortization expense of intangible assets for the three months ended March 31, 2014 was $21 thousand and will be $100 thousand annually thereafter. Amortization expense of intangible assets for the three months ended March 31, 2013 was $40 thousand.
		As of
	(In millions)	March 31,			December 31,
		2014			2013
	Gross intangible assets	$	3.3		$	3.2
	Accumulated amortization of intangible assets		(2.8	)		(2.8	)
	Total	$	0.5		$	0.4

Other_LongTerm_Assets

Other Long-Term Assets	3 Months Ended
	Mar. 31, 2014
Investments All Other Investments [Abstract]	'
Other Long-Term Assets	'
	Note Eight — Other Long-Term Assets
	Other long-term assets primarily consist of deferred costs and prepaid commissions related to Behavioral Analytics. These costs are recognized over the terms of the respective contracts, generally three to five years. Costs included in long-term assets will be recognized over the remaining term of the contracts beyond the first twelve months. Other long-term assets consisted of the following:
		As of
	(In millions)	March 31,		December 31,
		2014		2013
	Deferred costs	$	1.7	$	1.8
	Prepaid commissions		1.8		1.8
	Other		0.8		0.8
	Total	$	4.3	$	4.4

ShortTerm_Debt

Short-Term Debt	3 Months Ended
	Mar. 31, 2014
Debt Disclosure [Abstract]	'
Short-Term Debt	'
	Note Nine — Short-Term Debt
	On August 19, 2013, the Company together with its wholly-owned subsidiaries Mattersight Europe Holding Corporation and Mattersight International Holding, Inc., as co-borrowers, entered into a Loan and Security Agreement with Partners for Growth IV, L.P. (“PfG”) (the “Credit Facility”). In connection with the execution of the Credit Facility, the Company granted to PfG, certain affiliates of PfG, and Silicon Valley Bank warrants (collectively, the “PfG Warrants”) to purchase shares of Common Stock. See Note Thirteen — Stock Warrants for additional information. The Credit Facility is subordinated to the Company’s $10.0 million credit facility with Silicon Valley Bank described below and, in combination therewith, brings the Company’s aggregate lines of credit to $15.0 million. The Credit Facility provides for (a) a $3.0 million revolving line of credit maturing in 2016 (the “Tranche A Facility”) and (b) a $2.0 million convertible term loan (the “Tranche B Facility”), which, if advanced, would be funded in two tranches of $1.0 million, each evidenced by a convertible promissory note (each, a “Convertible Note”) maturing five years following the issuance thereof. The Company has not drawn on the Credit Facility and there are no amounts outstanding as of March 31, 2014.
	With respect to the Tranche A Facility, upon entering into the Credit Facility in August 2013, the Company paid a commitment fee of $60 thousand, equal to two percent (2.0%) of the Tranche A Facility commitment, and will pay an annual commitment fee of one percent (1.0%) of the Tranche A Facility commitment in each of 2014 and 2015. With respect to the Tranche B Facility, upon entering into the Credit Facility in August 2013, the Company paid a commitment fee of $20 thousand, equal to one percent (1.0%) of the Tranche B Facility commitment, and will pay one percent (1.0%) of the Tranche B Facility commitment upon the advance of each Convertible Note. Furthermore, the principal amount outstanding under the Credit Facility, if drawn upon, will accrue interest at a fixed annual rate equal to nine and three quarters percent (9.75%) per annum, payable monthly, which, if the Company meets certain earnings and EBITDA targets, will be reduced to eight and three quarters percent (8.75%) per annum, payable monthly.
	On May 30, 2013, the Company, together with its wholly-owned subsidiaries Mattersight Europe Holding Corporation and Mattersight International Holding, Inc., as co-borrowers, entered into an Amended and Restated Loan and Security Agreement with Silicon Valley Bank (the “Amended and Restated Credit Facility”). The Amended and Restated Credit Facility (i) extended the maturity date of the Company’s $10.0 million revolving line with Silicon Valley Bank to 2015, (ii) modified the borrowing base from one based upon the Company’s unrestricted cash to one based upon the Company’s available accounts receivable, (iii) provided for a varying interest rate based on the Company’s ratio of unrestricted cash to debt, and (iv) requires the Company to maintain a tangible net worth of at least $3.0 million. The terms and conditions of the Amended and Restated Credit Facility are otherwise substantially the same as those contained in the Loan and Security Agreement, dated June 29, 2012, by and between the Company, the subsidiary co-borrowers thereto, and Silicon Valley Bank. Through the maturity date, the Company is obligated to pay a fee equal to one-eighth of one percent (0.125%) per annum of the average unused portion of the Amended and Restated Credit Facility, payable quarterly in arrears. There was no interest expense for the three months March 31, 2014 and there was less than $0.1 million of interest expense for the three months ended March 31, 2013. The interest rate for the three months ended March 31, 2014 was 4%. The Company was in compliance with all of its debt covenants under the Amended and Restated Credit Facility as of March 31, 2014. The Company has no outstanding balance under the Amended and Restated Credit Facility as of March 31, 2014.

Loss_Per_Share

Loss Per Share	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Loss Per Share	'
	Note Ten —Loss Per Share
	The following table sets forth the computation of the loss and shares used in the calculation of basic and diluted loss per share:
			For the Three Months Ended
	(In millions)		March 31,			March 31,
			2014			2013
	Net loss		$	(4.0	)	$	(3.7	)
	Dividends related to Series B Stock(1)			(0.1	)		(0.1	)
	Net loss available to Common Stock holders		$	(4.1	)	$	(3.8	)
	Per common share:
	Basic/diluted net loss available to Common Stock holders		$	(0.22	)	$	(0.23	)
	(In thousands)
	Weighted average shares of Common Stock outstanding			18,503			16,320
	Currently antidilutive Common Stock equivalents(2)			2,169			1,655
	-1	The Board of Directors did not declare a dividend payment on the 7% Series B Convertible Preferred Stock, par value $0.01 per share (the “Series B Stock”), which was accrued, for the dividend periods July 1, 2012 through December 31, 2012, January 1, 2013 through June 30, 2013, and July 1, 2013 through December 31, 2013 (the cash dividend rate is $0.1785 and the aggregate amount of these dividends was approximately $0.9 million).
	-2	In periods in which there was a loss, the effect of Common Stock equivalents, which is primarily related to the Series B Stock, was not included in the diluted loss per share calculation as it was antidilutive.

Leases

Leases	3 Months Ended
	Mar. 31, 2014
Leases [Abstract]	'
Leases	'
	Note Eleven — Leases
	Capital Leases
	The Company acquired $0.4 million and $0.8 million of computer equipment and leasehold improvements using capital leases during the first three months of 2014 and 2013, respectively. These assets were related primarily to investments in Behavioral Analytics. There was $0.4 million and $0.6 million of depreciation on capital leases in the first three months of 2014 and 2013, respectively. All capital leases are for a term of twenty-four, thirty, or thirty-six months. The liabilities for these capital leases are included in “Other current liabilities” and “Other long-term liabilities” on the balance sheet.
	The following is a schedule, by year, of future minimum lease payments under capital leases, together with the present value of the net minimum lease payments as of March 31, 2014:
	(In millions)
	Year	Amount
	2014	$	1.5
	2015		1.5
	2016		0.3
	2017		—
	Total minimum lease payments	$	3.3
	Less: estimated executory costs		(0.2	)
	Net minimum lease payments	$	3.1
	Less: amount representing interest		(0.3	)
	Present value of minimum lease payments	$	2.8
	Capital leases consisted of the following:
		As of
	(In millions)	March 31,			December 31,
		2014			2013
	Other current liabilities	$	1.6		$	1.6
	Other long-term liabilities		1.2			1.2
	Total	$	2.8		$	2.8

Other_Current_Liabilities

Other Current Liabilities	3 Months Ended
	Mar. 31, 2014
Other Liabilities Disclosure [Abstract]	'
Other Current Liabilities	'
	Note Twelve — Other Current Liabilities
		As of
	(In millions)	March 31,		December 31,
		2014		2013
	Capital leases	$	1.6	$	1.6
	Warrant liability		1.2		0.8
	Series B Stock dividend payable		1		0.9
	Other		0.9		0.8
	Total	$	4.7	$	4.1

Stock_Warrants

Stock Warrants	3 Months Ended
	Mar. 31, 2014
Text Block [Abstract]	'
Stock Warrants	'
	Note Thirteen — Stock Warrants
	During the third quarter of 2013, the Company granted to PfG, certain affiliates of PfG, and Silicon Valley Bank warrants (collectively, the “PfG Warrants”) to purchase up to $600 thousand of Common Stock. The PfG Warrants were issued in connection with the execution of the Credit Facility, and the Company received approximately $4 thousand in connection with such issuance, which the parties agreed was fair consideration for the PfG Warrants.
	The holders of the PfG Warrants (or their permitted successors and assigns), are entitled to exercise or exchange the PfG Warrants at any time through August 19, 2018, for the number of duly authorized, validly issued, fully paid, and non-assessable shares of Common Stock as up to $600 thousand would purchase at the exercise price (described below), upon the terms and subject to the provisions of the PfG Warrants. The exercise price of the PfG Warrants is equal to the lesser of (a) $2.79 and (b) the 10-Day volume weighted average price per share of Common Stock (“VWAP”) as of the date that is six months following the issue date thereof.
	The Company also granted warrants to PfG (the “Conditional Warrants”) to purchase up to $2.0 million of Common Stock, which may be exercised, at the same exercise price as is specified for the Convertible Notes, only if both (i) the Tranche B Facility is advanced and (ii) the Company prepays the Tranche B Facility, in whole or in part, prior to the maturity date thereof. The Conditional Warrants may be exercised only in an amount equal to the principal amount of such prepayment. As of March 31, 2014, the Tranche B Facility had not been advanced.
	The PfG Warrants and the Conditional Warrants, and the shares of Common Stock to be issued upon exercise of the PfG Warrants and the Conditional Warrants, have not been and will not be registered under the Securities Act of 1933, as amended, or any state securities law and were issued pursuant to an exemption from registration provided by Section 4(2) of the Securities Act and/or Regulation D promulgated thereunder. Neither the PfG Warrants and the Conditional Warrants, nor the shares of Common Stock issuable upon exercise of the PfG Warrants and the Conditional Warrants, may be subsequently offered or sold within the United States absent registration or exemption from such registration requirements and compliance with applicable state laws. The warrant liability as of March 31, 2014 and December 31, 2013 was $1.2 million and $0.8 million, respectively.
	A summary of the status of the Warrants at March 31, 2014, and the changes during the three months, is presented in the following table:
		Issue Date			Shares of Common			Exchange Price	Expiration
					Stock, par value				Date
					$0.01, represented
					by Warrants
	Granted		August 19, 2013			215,064		Lower of $2.79	August 19, 2018
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	Exercised		—			—
	Expired		—			—
	Outstanding as of December 31, 2013		—			215,064		Lower of $2.79	19-Aug-18
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	Granted		—			—
	Exercised		—			—
	Expired		—			—
	Outstanding as of March 31, 2014		—			215,064		Lower of $2.79	19-Aug-18
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	Exercisable as of March 31, 2014		—			215,064		Lower of $2.79	19-Aug-18
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	The fair value of the warrant liability was estimated using the Monte Carlo option pricing model and the following assumptions:
		March 31,			December 31,
		2014			2013
	Risk-free interest rates		1.48	%		1.57	%
	Expected dividend yield		—			—
	Expected volatility		57	%		58	%
	Expected lives		4.4 years			5.0 years
	Weighted average grant date fair value	$	5.37		$	3.65

Segment_Information

Segment Information	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Segment Information	'
	Note Fourteen — Segment Information
	The Company operates in a single business segment, focused primarily on Behavioral Analytics.

Fair_Value_Measurements

Fair Value Measurements	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Fair Value Measurements	'
	Note Fifteen — Fair Value Measurements
	The Company reports certain assets and liabilities at fair value. Fair value is an exit price and establishes a three-tier valuation hierarchy for ranking the quality and reliability of the information used to determine fair values. The first tier, Level 1, uses quoted market prices in active markets for identical assets or liabilities. Level 2 uses inputs, other than quoted market prices for identical assets or liabilities in active markets, which are observable either directly or indirectly. Level 3 uses unobservable inputs in which there are little or no market data, and requires the entity to develop its own assumptions. A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement.
	The following table provides the assets and liabilities carried at fair value measured on a recurring basis as of March 31, 2014 and December 31, 2013:
		Fair Value Measurements at March 31, 2014 Using
	(In millions)	Total carrying		Quoted Prices in		Other		Significant
		value at		Active Markets		Observable		Unobservable
		March 31, 2014		(Level 1)		(Level 2)		(Level 3)
	Money market fund	$	7.9	$	7.9	$	—	$	—
	Warrant liability	$	1.2	$	—	$	—	$	1.2
		Fair Value Measurements at December 31, 2013 Using
	(In millions)	Total carrying		Quoted Prices in		Other		Significant
		value at		Active Markets		Observable		Unobservable
		December 31, 2013		(Level 1)		(Level 2)		(Level 3)
	Money market fund	$	12.7	$	12.7	$	—	$	—
	Warrant liability	$	0.8	$	—	$	—	$	0.8
	The following table represents the activity in the Company’s Level 3 warrants:
	(In millions)	Amount
	Level 3 warrants, end of period at December 31, 2013	$	0.8
	Change in fair value of warrant liability		0.4
	Level 3 warrants, end of period at March 31, 2014	$	1.2

Fair_Value_of_Financial_Instru

Fair Value of Financial Instruments	3 Months Ended
	Mar. 31, 2014
Derivative Instruments And Hedging Activities Disclosure [Abstract]	'
Fair Value of Financial Instruments	'
	Note Sixteen — Fair Value of Financial Instruments
	The carrying values of cash and cash equivalents, accounts receivable, and accounts payable approximated their fair values as of March 31, 2014 and December 31, 2013 due to the short-term nature of these instruments.

Recent_Accounting_Pronouncemen

Recent Accounting Pronouncements	3 Months Ended
	Mar. 31, 2014
Accounting Changes And Error Corrections [Abstract]	'
Recent Accounting Pronouncements	'
	Note Seventeen — Recent Accounting Pronouncements
	In July 2013, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2013-11, Income Taxes (Topic 740) – Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Carryforward Exists. ASU 2013-11 provides guidance on the financial statement presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss, or a tax credit carryforward exists. An unrecognized tax benefit should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward with certain exceptions, in which case such an unrecognized tax benefit should be presented in the financial statements as a liability. The amendments in this ASU are effective for reporting periods beginning after December 15, 2013. The adoption of this ASU did not have a material impact on the Company’s condensed consolidated financial statements.

Litigation_and_Other_Contingen

Litigation and Other Contingencies	3 Months Ended
	Mar. 31, 2014
Commitments And Contingencies Disclosure [Abstract]	'
Litigation and Other Contingencies	'
	Note Eighteen — Litigation and Other Contingencies
	The Company is a party to various agreements, including all client contracts, under which it may be obligated to indemnify the other party with respect to certain matters, including, but not limited to, indemnification against third-party claims of infringement of intellectual property rights with respect to software and other deliverables provided by the Company in the course of providing services to its clients. These obligations may be subject to various limitations on the remedies available to the other party, including, without limitation, limits on the amounts recoverable and the time during which claims may be made, and may be supported by indemnities given to the Company by applicable third parties. Payment by the Company under these indemnification clauses is generally subject to the other party making a claim that is subject to challenge by the Company. Historically, the Company has not been obligated to pay any claim for indemnification under its agreements, and management is not aware of future indemnification payments that it would be obligated to make.
	Under its By-Laws, subject to certain exceptions, the Company has agreed to indemnify its officers and directors for certain events or occurrences while the officer or director is, or was, serving at its request in such capacity or in certain related capacities. The Company has separate indemnification agreements with each of its directors and officers that requires it, subject to certain exceptions, to indemnify them to the fullest extent authorized or permitted by its By-Laws and the Delaware General Corporation Law. The maximum potential amount of future payments the Company could be required to make under these indemnification agreements is unlimited; however, the Company has a director and officer liability insurance policy that limits its exposure and enables it to recover a portion of any amounts paid under these indemnification agreements. As a result of its insurance policy coverage, the Company believes the estimated fair value of these indemnification agreements is minimal. The Company had no liabilities recorded for these agreements as of March 31, 2014.

StockBased_Compensation_Tables

Stock-Based Compensation (Tables)	3 Months Ended
	Mar. 31, 2014
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]	'
Stock-Based Compensation Expense	'
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Stock-based compensation expense (in millions)	$	1.1		$	1.4
Restricted Stock Award Activity	'
	Restricted stock award activity was as follows for the three months ended March 31, 2014:
					Weighted
					Average
		Shares			Price
	Nonvested balance at December 31, 2013		450,223		$	6.25
	Granted		303,855		$	5.68
	Vested		(282,781	)	$	5.84
	Forfeited		(27,821	)	$	5.98
	Nonvested balance at March 31, 2014		443,476		$	6.13
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	(In millions)
	Total fair value of restricted and installment stock awards vested	$	1.6		$	0.5
	Compensation expense related to restricted stock awards		0.5			0.6
Stock Option Activity	'
	Option activity was as follows for the three months ended March 31, 2014:
					Weighted
					Average
		Options			Exercise Price
	Outstanding as of December 31, 2013		2,014,238		$	7.98
	Granted		70,000		$	5.81
	Exercised		—		$	—
	Forfeited		(3,125	)	$	7.99
	Outstanding as of March 31, 2014		2,081,113		$	7.91
	Exercisable as of March 31, 2014		1,281,423		$	9.42
	Outstanding intrinsic value at March 31, 2014 (in millions)	$	2.7
	Exercisable intrinsic value at March 31, 2014 (in millions)	$	1.4
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Compensation expense related to option awards (in millions)	$	0.3		$	0.3
		For the Three Months Ended
	(In millions)	March 31,			March 31,
		2014			2013
	Total fair value of stock options vested	$	0.3		$	0.2
	Intrinsic value of stock options exercised		—			—
	Proceeds received from option exercises		—			—
Fair Value for Options Granted	'
	The fair value for options granted for the three months ended March 31, 2014 and March 31, 2013 was estimated on the date of grant using a Black-Scholes option-pricing model. The following assumptions represent the year-to-date weighted average for all option grants issued:
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Risk-free interest rates		1.22	%		0.62	%
	Expected dividend yield		—			—
	Expected volatility		64	%		67	%
	Expected lives		6 years			6 years
Employee Stock Purchase Plan	'
	The shares of Common Stock issued in respect of employee purchases under the ESPP were as follows:
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Shares of Common Stock issued		8,706			9,590
	Expense related to ESPP (in thousands)	$	10		$	9
Fair Value for ESPP Purchases	'
	The fair value for ESPP purchases for the three months ended March 31, 2014 and March 31, 2013 was estimated using a Black-Scholes pricing model. The Company used the following year-to-date weighted average assumptions:
		For the Three Months Ended
		March 31,			March 31,
		2014			2013
	Risk-free interest rates		0.07	%		0.07	%
	Expected dividend yield		—			—
	Expected volatility		40	%		28	%
	Expected lives		0.24 years			0.24 years

Current_Prepaid_Expenses_Table

Current Prepaid Expenses (Tables)	3 Months Ended
	Mar. 31, 2014
Text Block [Abstract]	'
Summary of Current Prepaid Expenses	'
	Current prepaid expenses consisted of the following:
		As of
	(In millions)	March 31,		December 31,
		2014		2013
	Deferred costs	$	1.1	$	1.1
	Prepaid commissions		1.3		1.2
	Other		1.9		1.3
	Total	$	4.3	$	3.6

Intangible_Assets_net_Tables

Intangible Assets, net (Tables)	3 Months Ended
	Mar. 31, 2014
Goodwill And Intangible Assets Disclosure [Abstract]	'
Summary of Intangible Assets	'
		As of
	(In millions)	March 31,			December 31,
		2014			2013
	Gross intangible assets	$	3.3		$	3.2
	Accumulated amortization of intangible assets		(2.8	)		(2.8	)
	Total	$	0.5		$	0.4

Other_LongTerm_Assets_Tables

Other Long-Term Assets (Tables)	3 Months Ended
	Mar. 31, 2014
Investments All Other Investments [Abstract]	'
Other Long-Term Assets	'
	Other long-term assets consisted of the following:
		As of
	(In millions)	March 31,		December 31,
		2014		2013
	Deferred costs	$	1.7	$	1.8
	Prepaid commissions		1.8		1.8
	Other		0.8		0.8
	Total	$	4.3	$	4.4

Loss_Per_Share_Tables

Loss Per Share (Tables)	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Calculation of Basic and Diluted Loss Per Share	'
	The following table sets forth the computation of the loss and shares used in the calculation of basic and diluted loss per share:
			For the Three Months Ended
	(In millions)		March 31,			March 31,
			2014			2013
	Net loss		$	(4.0	)	$	(3.7	)
	Dividends related to Series B Stock(1)			(0.1	)		(0.1	)
	Net loss available to Common Stock holders		$	(4.1	)	$	(3.8	)
	Per common share:
	Basic/diluted net loss available to Common Stock holders		$	(0.22	)	$	(0.23	)
	(In thousands)
	Weighted average shares of Common Stock outstanding			18,503			16,320
	Currently antidilutive Common Stock equivalents(2)			2,169			1,655
	-1	The Board of Directors did not declare a dividend payment on the 7% Series B Convertible Preferred Stock, par value $0.01 per share (the “Series B Stock”), which was accrued, for the dividend periods July 1, 2012 through December 31, 2012, January 1, 2013 through June 30, 2013, and July 1, 2013 through December 31, 2013 (the cash dividend rate is $0.1785 and the aggregate amount of these dividends was approximately $0.9 million).
	-2	In periods in which there was a loss, the effect of Common Stock equivalents, which is primarily related to the Series B Stock, was not included in the diluted loss per share calculation as it was antidilutive.

Leases_Tables

Leases (Tables)	3 Months Ended
	Mar. 31, 2014
Leases [Abstract]	'
Schedule of Future Minimum Lease Payments Under Capital Leases	'
	The following is a schedule, by year, of future minimum lease payments under capital leases, together with the present value of the net minimum lease payments as of March 31, 2014:
	(In millions)
	Year	Amount
	2014	$	1.5
	2015		1.5
	2016		0.3
	2017		—
	Total minimum lease payments	$	3.3
	Less: estimated executory costs		(0.2	)
	Net minimum lease payments	$	3.1
	Less: amount representing interest		(0.3	)
	Present value of minimum lease payments	$	2.8
Summary of Capital Leases	'
	Capital leases consisted of the following:
		As of
	(In millions)	March 31,			December 31,
		2014			2013
	Other current liabilities	$	1.6		$	1.6
	Other long-term liabilities		1.2			1.2
	Total	$	2.8		$	2.8

Other_Current_Liabilities_Tabl

Other Current Liabilities (Tables)	3 Months Ended
	Mar. 31, 2014
Other Liabilities Disclosure [Abstract]	'
Summary of Other Current Liabilities	'
		As of
	(In millions)	March 31,		December 31,
		2014		2013
	Capital leases	$	1.6	$	1.6
	Warrant liability		1.2		0.8
	Series B Stock dividend payable		1		0.9
	Other		0.9		0.8
	Total	$	4.7	$	4.1

Stock_Warrants_Tables

Stock Warrants (Tables)	3 Months Ended
	Mar. 31, 2014
Text Block [Abstract]	'
Summary of Status of Warrants	'
	A summary of the status of the Warrants at March 31, 2014, and the changes during the three months, is presented in the following table:
		Issue Date			Shares of Common			Exchange Price	Expiration
					Stock, par value				Date
					$0.01, represented
					by Warrants
	Granted		August 19, 2013			215,064		Lower of $2.79	August 19, 2018
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	Exercised		—			—
	Expired		—			—
	Outstanding as of December 31, 2013		—			215,064		Lower of $2.79	19-Aug-18
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	Granted		—			—
	Exercised		—			—
	Expired		—			—
	Outstanding as of March 31, 2014		—			215,064		Lower of $2.79	19-Aug-18
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
	Exercisable as of March 31, 2014		—			215,064		Lower of $2.79	19-Aug-18
								and 10-day
								VWAP at the Issue
								Date plus 6 months,
								subject to
								adjustment
Fair Value of Warrant Liability Under Monte Carlo Option Pricing Model	'
	The fair value of the warrant liability was estimated using the Monte Carlo option pricing model and the following assumptions:
		March 31,			December 31,
		2014			2013
	Risk-free interest rates		1.48	%		1.57	%
	Expected dividend yield		—			—
	Expected volatility		57	%		58	%
	Expected lives		4.4 years			5.0 years
	Weighted average grant date fair value	$	5.37		$	3.65

Fair_Value_Measurements_Tables

Fair Value Measurements (Tables)	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Assets and Liabilities Carried at Fair Value Measured on Recurring Basis	'
	The following table provides the assets and liabilities carried at fair value measured on a recurring basis as of March 31, 2014 and December 31, 2013:
		Fair Value Measurements at March 31, 2014 Using
	(In millions)	Total carrying		Quoted Prices in		Other		Significant
		value at		Active Markets		Observable		Unobservable
		March 31, 2014		(Level 1)		(Level 2)		(Level 3)
	Money market fund	$	7.9	$	7.9	$	—	$	—
	Warrant liability	$	1.2	$	—	$	—	$	1.2
		Fair Value Measurements at December 31, 2013 Using
	(In millions)	Total carrying		Quoted Prices in		Other		Significant
		value at		Active Markets		Observable		Unobservable
		December 31, 2013		(Level 1)		(Level 2)		(Level 3)
	Money market fund	$	12.7	$	12.7	$	—	$	—
	Warrant liability	$	0.8	$	—	$	—	$	0.8
Summary of Activities in Company's Level 3 Warrants	'
	The following table represents the activity in the Company’s Level 3 warrants:
	(In millions)	Amount
	Level 3 warrants, end of period at December 31, 2013	$	0.8
	Change in fair value of warrant liability		0.4
	Level 3 warrants, end of period at March 31, 2014	$	1.2

Revenue_Recognition_Additional

Revenue Recognition - Additional Information (Detail)	3 Months Ended
	Mar. 31, 2014
Short Term [Member] | Minimum [Member]	'
Revenue Recognition [Line Items]	'
Subscription contract period	'3 months
Short Term [Member] | Maximum [Member]	'
Revenue Recognition [Line Items]	'
Subscription contract period	'12 months
Long Term [Member] | Minimum [Member]	'
Revenue Recognition [Line Items]	'
Subscription contract period	'3 years
Long Term [Member] | Maximum [Member]	'
Revenue Recognition [Line Items]	'
Subscription contract period	'5 years

StockBased_Compensation_StockB

Stock-Based Compensation - Stock-Based Compensation Expense (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Unrecognized Stock Based Compensation Expense [Line Items]	'	'
Compensation expense related to option awards	$1,100,000	$1,400,000
Stock Options [Member]	'	'
Unrecognized Stock Based Compensation Expense [Line Items]	'	'
Compensation expense related to option awards	300,000	300,000
Restricted stock [Member]	'	'
Unrecognized Stock Based Compensation Expense [Line Items]	'	'
Total fair value of restricted and installment stock awards vested	1,600,000	500,000
Compensation expense related to option awards	$500,000	$600,000

StockBased_Compensation_Additi

Stock-Based Compensation - Additional Information (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'	'
Par value of common stock	$0.01	$0.01
Restricted stock [Member]	'	'
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'	'
Common stock available for grants	2,200,311	'

StockBased_Compensation_Restri

Stock-Based Compensation - Restricted Stock Award Activity (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'
Restricted stock nonvested, beginning balance	450,223
Restricted stock, Shares, Granted	303,855
Restricted stock, Shares, Vested	-282,781
Restricted stock, Shares, Forfeited	-27,821
Restricted stock nonvested, ending balance	443,476
Restricted stock [Member]	'
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'
Restricted stock nonvested, Weighted Average Price beginning balance	6.25
Restricted stock nonvested, Weighted Average Price, Granted	5.68
Restricted stock, Weighted Average Price, Vested	5.84
Restricted stock nonvested, Weighted Average Price, Forfeited	5.98
Restricted stock nonvested, Weighted Average Price ending balance	6.13

StockBased_Compensation_Restri1

Stock-Based Compensation - Restricted Stock - Additional Information (Detail) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'
Expected weighted average period	'1 year 8 months 12 days
Restricted stock [Member]	'
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'
Unrecognized compensation expense related to restricted and installment stock	2
Expected weighted average period	'1 year 7 months 6 days

StockBased_Compensation_Stock_

Stock-Based Compensation - Stock Options - Additional Information (Detail) (USD $)	3 Months Ended
In Millions, except Share data, unless otherwise specified	Mar. 31, 2014
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'
Common stock available for grants	70,000
Award date exercise price per share granted to the company's executive officers	$5.81
Unrecognized compensation expense related to stock options	$2.50
Expected weighted average period	'1 year 8 months 12 days
Executive Officers [Member] | February 2014 Award Date [Member]	'
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'
Common stock available for grants	70,000
Award date exercise price per share granted to the company's executive officers	$5.81
Award date initial vesting percentage	25.00%
Initial vesting date of award	28-Feb-15
Award date ratable vesting period	'12 Quarters
Maximum term of options	'10 years

StockBased_Compensation_Stock_1

Stock-Based Compensation - Stock Option Activity (Detail) (USD $)	3 Months Ended
In Millions, except Share data, unless otherwise specified	Mar. 31, 2014
Share Based Compensation [Abstract]	'
Option activity, Outstanding, Beginning balance	2,014,238
Option activity shares, Granted	70,000
Option activity, Exercised	'
Option activity, Forfeited	-3,125
Option activity outstanding, Ending balance	2,081,113
Option activity, Exercisable, Ending balance	1,281,423
Option activity, Outstanding intrinsic value, Ending balance	$2.70
Option activity, Exercisable intrinsic value, Ending balance	$1.40
Option activity, Weighted Average Exercise Price, Outstanding, Beginning Balance	$7.98
Option activity Weighted Average Exercise Price, Granted	$5.81
Option activity Weighted Average Exercise Price, Exercised	'
Option activity Weighted Average Exercise Price, Forfeited	$7.99
Option activity, Weighted Average Exercise Price, Outstanding, Ending Balance	$7.91
Option activity Weighted Average Exercise Price, Exercisable, Ending Balance	$9.42

StockBased_Compensation_Stock_2

Stock-Based Compensation - Stock Option Activity Fair Value (Detail) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Share Based Compensation [Abstract]	'	'
Total fair value of stock options vested	$0.30	$0.20
Intrinsic value of stock options exercised	'	'
Proceeds received from option exercises	'	'

StockBased_Compensation_Fair_V

Stock-Based Compensation - Fair Value Assumptions and Methodology (Detail)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
ESPP [Member]	'	'
Fair value for options granted	'	'
Risk-free interest rates	0.07%	0.07%
Expected dividend yield	'	'
Expected volatility	40.00%	28.00%
Expected lives	'2 months 27 days	'2 months 27 days
Stock Options [Member]	'	'
Fair value for options granted	'	'
Risk-free interest rates	1.22%	0.62%
Expected dividend yield	'	'
Expected volatility	64.00%	67.00%
Expected lives	'6 years	'6 years

StockBased_Compensation_Employ

Stock-Based Compensation - Employee Stock Purchase Plan (Detail) (USD $)	3 Months Ended
In Thousands, except Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Share Based Compensation [Abstract]	'	'
Shares of Common Stock issued	8,706	9,590
Expense related to ESPP	$10	$9

Severance_and_Related_Costs_Ad

Severance and Related Costs - Additional Information (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Restructuring And Related Activities [Abstract]	'	'
Expense related to severance and related costs for elimination	$0	$0
Cash payments related to cost-reduction actions	$0	$0

Current_Prepaid_Expenses_Addit

Current Prepaid Expenses - Additional Information (Detail)	3 Months Ended
	Mar. 31, 2014
Long Term [Member] | Minimum [Member]	'
Deferred Costs Capitalized Prepaid And Other Assets Disclosure [Line Items]	'
Current prepaid expense recognition period - long term subscription projects	'3 years
Long Term [Member] | Maximum [Member]	'
Deferred Costs Capitalized Prepaid And Other Assets Disclosure [Line Items]	'
Current prepaid expense recognition period - long term subscription projects	'5 years
Short Term [Member] | Minimum [Member]	'
Deferred Costs Capitalized Prepaid And Other Assets Disclosure [Line Items]	'
Current prepaid expense recognition period - long term subscription projects	'3 months
Short Term [Member] | Maximum [Member]	'
Deferred Costs Capitalized Prepaid And Other Assets Disclosure [Line Items]	'
Current prepaid expense recognition period - long term subscription projects	'12 months

Current_Prepaid_Expenses_Summa

Current Prepaid Expenses - Summary of Current Prepaid Expenses (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
Deferred Costs Capitalized Prepaid And Other Assets Disclosure [Abstract]	'	'
Deferred costs	$1,100,000	$1,100,000
Prepaid commissions	1,300,000	1,200,000
Other	1,900,000	1,300,000
Total	$4,309,000	$3,576,000

Intangible_Assets_net_Addition

Intangible Assets, net - Additional Information (Detail) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Goodwill And Intangible Assets Disclosure [Abstract]	'	'
Amortization period of patent and trademark	'120 months	'
Amortization expense of intangible assets	$21	$40
Future amortization of intangible assets annually	$100	'

Intangible_Assets_net_Summary_

Intangible Assets, net - Summary of Intangible Assets (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
Goodwill And Intangible Assets Disclosure [Abstract]	'	'
Gross intangible assets	$3,300,000	$3,200,000
Accumulated amortization of intangible assets	-2,800,000	-2,800,000
Total	$453,000	$409,000

Other_LongTerm_Assets_Addition

Other Long-Term Assets - Additional Information (Detail)	3 Months Ended
	Mar. 31, 2014
Minimum [Member]	'
Other Long Term Assets [Line Items]	'
Costs recognized agreements term	'3 years
Maximum [Member]	'
Other Long Term Assets [Line Items]	'
Costs recognized agreements term	'5 years

Other_LongTerm_Assets_Other_Lo

Other Long-Term Assets - Other Long-Term Assets (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
Other Assets Noncurrent Disclosure [Abstract]	'	'
Deferred costs	$1,700,000	$1,800,000
Prepaid commissions	1,800,000	1,800,000
Other	800,000	800,000
Total	$4,328,000	$4,431,000

ShortTerm_Debt_Additional_Info

Short-Term Debt - Additional Information (Detail) (USD $)	3 Months Ended				3 Months Ended			3 Months Ended		3 Months Ended
	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2014	30-May-13	Mar. 31, 2013
		Tranche A Facility [Member]	Tranche B Facility [Member]	Credit Facility [Member]	Convertible Note [Member]	Convertible Note [Member]	Convertible Note [Member]	Amended and Restated Credit Facility [Member]	Amended and Restated Credit Facility [Member]	Amended and Restated Credit Facility [Member]
				Tranche A Facility [Member]	Tranche B Facility [Member]	Tranche B Facility - Tranche One [Member]	Tranche B Facility - Tranche Two [Member]			Maximum [Member]
					Tranches
Line of Credit Facility [Line Items]	'	'	'	'	'	'	'	'	'	'
Existing Credit facility with "Silicon Valley Bank"	$10,000,000	'	'	'	'	'	'	'	'	'
Revolving line of credit	15,000,000	'	'	3,000,000	2,000,000	1,000,000	1,000,000	'	10,000,000	'
Maturity year of credit facility	'	'	'	'2016	'	'	'	'	'	'
Number of loan tranches	'	'	'	'	2	'	'	'	'	'
Maturity Period (Convertible promissory note)	'	'	'	'	'5 years	'	'	'	'	'
Amount of outstanding credit facility	0	'	'	'	'	'	'	'	'	'
Payment of credit facility	'	60,000	20,000	'	'	'	'	'	'	'
Commitment fee percentage	'	2.00%	1.00%	'	'	'	'	'	'	'
Commitment fee percentage in 2014	'	1.00%	'	'	'	'	'	'	'	'
Commitment fee percentage in 2015	'	1.00%	'	'	'	'	'	'	'	'
Interest rate if the principal amount outstanding under the credit facility is withdrawn	9.75%	'	'	'	'	'	'	'	'	'
Interest rate of credit facility if the company meets certain earnings and EBITDA targets	8.75%	'	'	'	'	'	'	'	'	'
Maturity period of credit facility	'	'	'	'	'	'	'	'FY 2015	'	'
Tangible net worth to be maintained	'	'	'	'	'	'	'	'	3,000,000	'
Commitment fee on credit facility	'	'	'	'	'	'	'	0.13%	'	'
Interest on short-term debt	'	'	'	'	'	'	'	'	'	$100,000
Debt interest rate	'	'	'	'	'	'	'	4.00%	'	'

Loss_Per_Share_Calculation_of_

Loss Per Share - Calculation of Basic and Diluted Loss Per Share (Detail) (USD $)	3 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Calculation of basic and diluted loss per share	'	'
Net loss	($3,963)	($3,673)
Dividends related to Series B Stock	-147	-147
Net loss available to Common Stock holders	($4,110)	($3,820)
Per common share:	'	'
Basic/diluted net loss available to Common Stock holders	($0.22)	($0.23)
Weighted average shares of Common Stock outstanding	18,503	16,320
Currently antidilutive Common Stock equivalents	2,169	1,655

Loss_Per_Share_Calculation_of_1

Loss Per Share - Calculation of Basic and Diluted Loss Per Share (Parenthetical) (Detail) (Preferred Class B [Member], USD $)	3 Months Ended
In Millions, except Per Share data, unless otherwise specified	Mar. 31, 2014
Preferred Class B [Member]	'
Calculation of basic and diluted loss per share	'
Preferred stock, par value	$0.01
Suspended dividend payment	$0.90
Cash dividend declared on the Series B Stock	$0.18

Leases_Additional_Information_

Leases - Additional Information (Detail) (Capital Lease Obligations [Member], USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Capital Leased Assets [Line Items]	'	'
Depreciation on capital leases	$0.40	$0.60
Capital Lease One [Member]	'	'
Capital Leased Assets [Line Items]	'	'
Capital lease terms	'24 Months	'
Capital Lease Two [Member]	'	'
Capital Leased Assets [Line Items]	'	'
Capital lease terms	'30 Months	'
Capital Lease Three [Member]	'	'
Capital Leased Assets [Line Items]	'	'
Capital lease terms	'36 Months	'
Computer Equipment and Leasehold Improvements [Member]	'	'
Capital Leased Assets [Line Items]	'	'
Assets purchased, financed by a capital lease	$0.40	$0.80

Leases_Schedule_of_Future_Mini

Leases - Schedule of Future Minimum Lease Payments Under Capital Leases (Detail) (USD $)	Mar. 31, 2014
In Millions, unless otherwise specified
Capital Leases Future Minimum Payments Due [Abstract]	'
2014	$1.50
2015	1.5
2016	0.3
2017	'
Total minimum lease payments	3.3
Less: estimated executory costs	-0.2
Net minimum lease payments	3.1
Less: amount representing interest	-0.3
Present value of minimum lease payments	$2.80

Leases_Summary_of_Capital_Leas

Leases - Summary of Capital Leases (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Capital Lease Obligations [Abstract]	'	'
Other current liabilities	$1.60	$1.60
Other long-term liabilities	1.2	1.2
Total	$2.80	$2.80

Other_Current_Liabilities_Sche

Other Current Liabilities - Schedule of Other Current Liabilities (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
Other Liabilities Disclosure [Abstract]	'	'
Capital leases	$1,600,000	$1,600,000
Warrant liability	1,200,000	800,000
Series B Stock dividend payable	1,000,000	900,000
Other	900,000	800,000
Total	$4,694,000	$4,098,000

Stock_Warrants_Additional_info

Stock Warrants - Additional information (Detail) (USD $)	3 Months Ended		12 Months Ended
	Mar. 31, 2014	Sep. 30, 2013	Dec. 31, 2013
Class of Warrant or Right [Line Items]	'	'	'
Conditional warrants granted to purchase common stock	2,000,000	'	'
Warrant liability	1,200,000	'	800,000
Stock Warrants [Member]	'	'	'
Class of Warrant or Right [Line Items]	'	'	'
Consideration for warrants	'	4,000	'
Terms of warrant	'The exercise price of the PfG Warrants is equal to the lesser of (a) $2.79 and (b) the 10-Day volume weighted average price per share of Common Stock ("VWAP") as of the date that is six months following the issue date thereof.	'	'
Number of days used for calculating VWAP	'10 days	'	'10 days
Expiration date of warrant	19-Aug-18	'	19-Aug-18
Stock Warrants [Member] | Maximum [Member]	'	'	'
Class of Warrant or Right [Line Items]	'	'	'
Warrant granted to purchase of common stock, value	'	$600,000	'
Exchange price of share	2.79	'	2.79

Stock_Warrants_Summary_of_Stat

Stock Warrants - Summary of Status of Warrants (Detail) (Stock Warrants [Member])	3 Months Ended	12 Months Ended
	Mar. 31, 2014	Dec. 31, 2013
Stock Warrants [Member]	'	'
Class of Warrant or Right [Line Items]	'	'
Issue date, Granted	'	19-Aug-13
Expiration date, Granted	19-Aug-18	19-Aug-18
Shares of common stock, par value $0.01, represented by Warrants, Granted	'	215,064
Shares of common stock, par value $0.01, represented by Warrants, Exercised	'	'
Shares of common stock, par value $0.01, represented by Warrants, Expired	'	'
Shares of common stock, par value $0.01, represented by Warrants, Outstanding Ending balance	215,064	215,064
Shares of common stock, par value $0.01, represented by Warrants, Exercisable	215,064	'
Expiration date, Outstanding	19-Aug-18	19-Aug-18
Exchange price, Granted	'	'Lower of $2.79 and 10-day VWAP at the Issue Date plus 6 months, subject to adjustment
Expiration date, Exercisable	19-Aug-18	'
Exchange price, Outstanding	'Lower of $2.79 and 10-day VWAP at the Issue Date plus 6 months, subject to adjustment	'Lower of $2.79 and 10-day VWAP at the Issue Date plus 6 months, subject to adjustment
Exchange price, Exercisable	'	'Lower of $2.79 and 10-day VWAP at the Issue Date plus 6 months, subject to adjustment

Stock_Warrants_Summary_of_Stat1

Stock Warrants - Summary of Status of Warrants (Parenthetical) (Detail) (USD $)	3 Months Ended	12 Months Ended
	Mar. 31, 2014	Dec. 31, 2013
Class of Warrant or Right [Line Items]	'	'
Common stock par value	$0.01	$0.01
Stock Warrants [Member]	'	'
Class of Warrant or Right [Line Items]	'	'
Common stock par value	$0.01	$0.01
Number of days used for calculating VWAP	'10 days	'10 days
Maximum [Member] | Stock Warrants [Member]	'	'
Class of Warrant or Right [Line Items]	'	'
Exchange price of share	$2.79	$2.79

Stock_Warrants_Fair_Value_of_W

Stock Warrants - Fair Value of Warrant Liability Under Monte Carlo Option Pricing Model (Detail) (Monte Carlo option-pricing model [Member], Stock Warrants [Member], USD $)	3 Months Ended	12 Months Ended
	Mar. 31, 2014	Dec. 31, 2013
Monte Carlo option-pricing model [Member] | Stock Warrants [Member]	'	'
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'	'
Risk-free interest rates	1.48%	1.57%
Expected dividend yield	'	'
Expected volatility	57.00%	58.00%
Expected lives	'4 years 4 months 24 days	'5 years
Weighted average grant date fair value	$5.37	$3.65

Fair_Value_Measurements_Assets

Fair Value Measurements - Assets and Liabilities Carried at Fair Value Measured on Recurring Basis (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Warrant liability	$1.20	$0.80
Quoted Prices in Active Markets (Level 1) [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Warrant liability	'	'
Other Observable (Level 2) [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Warrant liability	'	'
Significant Unobservable (Level 3) [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Warrant liability	1.2	0.8
Money Market Funds [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Money market fund	7.9	12.7
Money Market Funds [Member] | Quoted Prices in Active Markets (Level 1) [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Money market fund	7.9	12.7
Money Market Funds [Member] | Other Observable (Level 2) [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Money market fund	'	'
Money Market Funds [Member] | Significant Unobservable (Level 3) [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Money market fund	'	'

Fair_Value_Measurements_Summar

Fair Value Measurements - Summary of Activities in Company's Level 3 Warrants (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014
Schedule Of Changes In Fair Value Of Warrant Liability [Line Items]	'
Change in fair value of warrant liability	$370,000
Significant Unobservable (Level 3) [Member]	'
Schedule Of Changes In Fair Value Of Warrant Liability [Line Items]	'
Change in fair value of warrant liability	400,000
Level 3 warrants, end of period	$1,200,000

Litigation_and_Other_Contingen1

Litigation and Other Contingencies - Additional Information (Detail) (Indemnification Agreement [Member], USD $)	Mar. 31, 2014
In Millions, unless otherwise specified
Indemnification Agreement [Member]	'
Loss Contingencies [Line Items]	'
Recorded liabilities corresponding to agreements	$0