RightNow 8-K Results of Operations and Financial Condition

Exhibit 99.2

Consolidated Balance Sheets

Unaudited	Amounts in thousands
Last updated January 30, 2008	December 31,										Mar 31,		Jun 30,		Sep 30,		Dec 31,		Mar 31,		Jun 30,		Sep 30,		Dec 31,		Mar 31,		Jun 30,		Sep 30,		Dec 31,
	2000		2001		2002		2003		2004		2005		2005		2005		2005		2006		2006		2006		2006		2007		2007		2007		2007
Assets
Current assets:
Cash and cash equivalents	17,128		6,258		8,038		8,360		18,944		33,155		30,292		39,594		40,874		42,444		30,546		38,114		39,208		44,899		33,842		33,109		44,682
Short-term investments	—		—		—		—		31,188		19,698		24,181		20,883		23,314		27,063		35,203		36,906		39,127		37,578		52,911		56,823		51,643
Accounts receivable	5,649		3,711		6,637		10,415		16,939		13,552		15,799		21,968		25,462		31,615		26,250		25,347		32,021		25,050		27,797		24,690		29,480
Term receivables	2,839		3,600		3,085		4,926		10,090		13,275		14,733		14,105		15,376		17,268		19,255		22,587		23,806		20,555		15,756		13,773		13,069
Less allowance for doubtful accounts	(941	)	(728	)	(519	)	(902	)	(1,581	)	(1,627	)	(1,608	)	(1,960	)	(2,209	)	(2,090	)	(2,331	)	(3,225	)	(2,621	)	(2,273	)	(2,046	)	(2,009	)	(1,918	)
Prepaid & other current assets	526		510		466		509		1,255		1,272		1,196		1,771		1,993		2,439		2,514		2,874		2,498		3,676		4,980		5,786		5,979
Total current assets	25,201		13,351		17,707		23,308		76,835		79,325		84,593		96,361		104,810		118,739		111,437		122,603		134,039		129,485		133,240		132,172		142,935
Property and equipment, net	3,044		3,931		3,319		2,942		4,393		4,842		5,375		5,597		6,451		6,632		8,620		8,470		10,073		10,715		10,494		10,451		10,856
Term receivables, noncurrent	—		—		924		2,278		5,756		8,256		10,234		10,801		10,697		12,611		15,765		22,193		24,805		19,349		13,239		11,170		9,859
Intangible and other assets, net	496		1,343		1,152		858		1,325		1,232		2,028		1,892		1,718		1,447		9,699		9,302		9,325		9,380		9,352		9,221		10,136
Total assets	28,741		18,625		23,102		29,386		88,309		93,655		102,230		114,651		123,676		139,429		145,521		162,568		178,242		168,929		166,325		163,014		173,786
Liabilities, Preferred Stock and Stockholders’ Equity (Deficit)
Current liabilities:
Accounts payable and accrued liabilities	2,819		2,335		2,039		3,179		5,435		6,397		6,600		7,635		8,041		9,231		8,970		8,591		12,005		13,818		14,688		14,855		15,790
Commissions and bonuses payable	1,025		531		1,076		1,636		2,648		1,971		2,550		3,344		2,910		3,706		3,066		4,001		4,069		2,902		2,918		2,889		5,044
Current portion of long-term debt	7		2,042		3,282		1,390		—		—		31		29		30		30		35		35		31		32		32		42		43
Deferred revenue	12,317		14,843		17,392		26,127		36,020		37,899		40,669		45,694		48,673		54,191		56,222		59,218		67,560		67,444		66,660		69,665		76,995
Total current liabilities	16,168		19,751		23,789		32,332		44,103		46,267		49,850		56,702		59,654		67,158		68,293		71,845		83,665		84,196		84,298		87,451		97,872
Deferred revenue, noncurrent	4,843		4,031		7,291		9,426		13,105		14,911		16,699		18,058		19,250		26,715		31,012		43,402		47,018		41,241		41,718		37,139		37,665
Long-term debt	—		1,185		940		484		—		—		131		125		117		109		123		113		85		77		69		79		68
Preferred stock	31,075		32,340		32,373		32,398		—		—		—		—		—		—		—		—		—		—		—		—		—
Stockholders’ equity (deficit):
Common stock and warrants	21		21		14		15		320		233		137		138		32		32		32		32		33		33		33		33		33
Additional paid-in capital	(1,109	)	(1,051	)	(986	)	(912	)	72,367		73,042		74,479		76,339		78,312		79,536		81,856		83,428		86,069		88,064		90,750		92,486		95,376
Other comprehensive income (loss)	(38	)	(91	)	(9	)	73		(605	)	(618	)	(445	)	(433	)	(401	)	(393	)	(312	)	(250	)	(332	)	(384	)	(504	)	(551	)	(291	)
Accumulated deficit	(22,219	)	(37,561	)	(40,310	)	(44,430	)	(40,981	)	(40,180	)	(38,621	)	(36,278	)	(33,288	)	(33,728	)	(35,483	)	(36,002	)	(38,296	)	(44,298	)	(50,039	)	(53,623	)	(56,937	)
Total stockholders’ equity (deficit)	(23,345	)	(38,682	)	(41,291	)	(45,254	)	31,101		32,477		35,550		39,766		44,655		45,447		46,093		47,208		47,474		43,415		40,240		38,345		38,181
Total liabilities, preferred stock and stockholders’ equity (deficit)	28,741		18,625		23,102		29,386		88,309		93,655		102,230		114,651		123,676		139,429		145,521		162,568		178,242		168,929		166,325		163,014		173,786

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

Consolidated Statements of Operations

Unaudited	Amounts in thousands
Last updated January 30, 2008	Fiscal Year										2005										2006										2007
	2000		2001		2002		2003		2004		Q1		Q2		Q3		Q4		FY		Q1		Q2		Q3		Q4		FY		Q1		Q2		Q3		Q4		FY
Revenue:
Software, hosting and support	10,549		18,998		23,338		29,300		49,764		13,874		16,864		18,005		19,201		67,944		19,310		20,636		23,754		22,557		86,257		19,819		20,693		22,366		24,105		86,983
Professional services	758		2,009		3,603		6,579		12,000		4,468		4,214		5,149		5,373		19,204		5,321		6,272		6,334		6,204		24,131		5,883		5,772		6,880		6,559		25,094
Total revenue	11,307		21,007		26,941		35,879		61,764		18,342		21,078		23,154		24,574		87,148		24,631		26,908		30,088		28,761		110,388		25,702		26,465		29,246		30,664		112,077
Cost of revenue:
Software, hosting and support	3,306		4,636		4,279		5,263		6,741		2,064		2,276		2,253		2,518		9,111		2,771		3,159		3,667		3,663		13,260		4,394		4,565		4,604		4,848		18,411
Professional services	485		1,335		2,156		3,740		7,206		2,696		2,879		3,026		3,355		11,956		4,104		4,941		4,969		5,096		19,110		5,171		5,036		5,667		6,138		22,012
Total cost of revenue	3,791		5,971		6,435		9,003		13,947		4,760		5,155		5,279		5,873		21,067		6,875		8,100		8,636		8,759		32,370		9,565		9,601		10,271		10,986		40,423
Gross profit	7,516		15,036		20,506		26,876		47,817		13,582		15,923		17,875		18,701		66,081		17,756		18,808		21,452		20,002		78,018		16,137		16,864		18,975		19,678		71,654
Operating expenses:
Sales and marketing	20,756		22,050		15,939		20,809		31,986		9,457		10,557		11,248		11,421		42,683		13,726		14,852		16,535		16,391		61,504		15,727		15,788		16,516		17,087		65,118
Research and development	3,639		4,584		4,117		5,915		7,807		2,161		2,426		2,937		2,904		10,428		3,130		3,476		3,740		4,132		14,478		4,296		4,343		4,308		4,137		17,084
General and administrative	3,375		3,973		2,842		3,518		4,621		1,410		1,586		1,627		1,822		6,445		2,056		2,709		2,333		2,480		9,578		2,860		3,178		2,680		2,782		11,500
Total operating expenses	27,770		30,607		22,898		30,242		44,414		13,028		14,569		15,812		16,147		59,556		18,912		21,037		22,608		23,003		85,560		22,883		23,309		23,504		24,006		93,702
Operating income (loss)	(20,254	)	(15,571	)	(2,392	)	(3,366	)	3,403		554		1,354		2,063		2,554		6,525		(1,156	)	(2,229	)	(1,156	)	(3,001	)	(7,542	)	(6,746	)	(6,445	)	(4,529	)	(4,328	)	(22,048	)
Interest and other income (expense), net	607		229		(357	)	(215	)	146		292		331		440		583		1,646		672		768		740		884		3,064		828		885		1,004		966		3,683
Income (loss) before income taxes	(19,647	)	(15,342	)	(2,749	)	(3,581	)	3,549		846		1,685		2,503		3,137		8,171		(484	)	(1,461	)	(416	)	(2,117	)	(4,478	)	(5,918	)	(5,560	)	(3,525	)	(3,362	)	(18,365	)
(Provision) benefit for income taxes	—		—		—		(539	)	(100	)	(45	)	(126	)	(160	)	(147	)	(478	)	44		(294	)	(103	)	(177	)	(530	)	(84	)	(181	)	(59	)	48		(276	)
Net income (loss)	(19,647	)	(15,342	)	(2,749	)	(4,120	)	3,449		801		1,559		2,343		2,990		7,693		(440	)	(1,755	)	(519	)	(2,294	)	(5,008	)	(6,002	)	(5,741	)	(3,584	)	(3,314	)	(18,641	)
Net income (loss) per share:
Basic	$(1.42	)	$(1.10	)	$(0.19	)	$(0.28	)	$0.17		$0.03		$0.05		$0.08		$0.09		$0.25		$(0.01	)	$(0.05	)	$(0.02	)	$(0.07	)	$(0.16	)	$(0.18	)	$(0.17	)	$(0.11	)	$(0.10	)	$(0.56	)
Diluted	$(1.42	)	$(1.10	)	$(0.19	)	$(0.28	)	$0.12		$0.02		$0.05		$0.07		$0.09		$0.23		$(0.01	)	$(0.05	)	$(0.02	)	$(0.07	)	$(0.16	)	$(0.18	)	$(0.17	)	$(0.11	)	$(0.10	)	$(0.56	)
Shares used in the computation:
Basic	13,810		14,006		14,284		14,560		20,738		29,816		30,232		30,802		31,652		30,631		31,943		32,172		32,316		32,529		32,241		32,858		32,983		33,094		33,371		33,078
Diluted	13,810		14,006		14,284		14,560		29,177		33,559		33,367		33,667		34,199		33,695		31,943		32,172		32,316		32,529		32,241		32,858		32,983		33,094		33,371		33,078
Supplemental information of stock-based compensation expense included in:
Cost of software, hosting and support	—		—		—				—		—		—		—		—		—		38		55		52		48		193		58		79		84		67		288
Cost of professional services	—		—		—				—		—		—		—		—		—		97		137		124		113		471		125		149		217		156		647
Sales and marketing	—		—		—				—		—		—		—		—		—		366		535		529		499		1,929		658		731		542		333		2,264
Research and development	—		—		—				—		—		—		—		—		—		159		233		230		212		834		226		289		166		206		887
General and administrative	—		—		—				—		—		—		—		—		—		123		718		179		181		1,201		235		743		199		208		1,385
Total stock-based compensation	—		—		—				—		—		—		—		—		—		783		1,678		1,114		1,053		4,628		1,302		1,991		1,208		970		5,471

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

Consolidated Statements of Cash Flow

Unaudited	Amounts in thousands
Last updated January 30, 2008	Fiscal Years										2005										2006										2007
	2000		2001		2002		2003		2004		Q1		Q2		Q3		Q4		FY		Q1		Q2		Q3		Q4		FY		Q1		Q2		Q3		Q4		FY
Operating activities
Net income (loss)	(19,647	)	(15,342	)	(2,749	)	(4,120	)	3,449		801		1,559		2,343		2,990		7,693		(440	)	(1,755	)	(519	)	(2,294	)	(5,008	)	(6,002	)	(5,741	)	(3,584	)	(3,314	)	(18,641	)
Noncash adjustments:
Depreciation and amortization	532		1,486		2,051		2,474		2,790		742		828		892		944		3,406		1,105		1,337		1,556		1,683		5,681		1,675		1,880		1,869		1,842		7,266
Provision for losses on accounts receivable	1,715		2,032		259		477		489		52		(8	)	216		161		421		(248	)	7		292		255		306		(69	)	13		401		39		384
Stock-based compensation expense							—		—		—		—		—		—		—		783		1,678		1,114		1,053		4,628		1,302		1,991		1,208		970		5,471
Changes in operating accounts:
Receivables	(6,846	)	(1,295	)	(3,636	)	(6,678	)	(14,657	)	(2,402	)	(5,866	)	(6,072	)	(4,796	)	(19,136	)	(9,798	)	1,386		(8,117	)	(10,958	)	(27,487	)	15,427		8,224		6,933		(3,032	)	27,552
Prepaid and other current assets	(459	)	(338	)	(95	)	(156	)	(1,164	)	(44	)	67		(609	)	(208	)	(794	)	(167	)	8		(225	)	193		(191	)	(1,471	)	(1,612	)	(803	)	(1,143	)	(5,029	)
Accounts payable and accrued liabilities	2,071		(435	)	(378	)	1,040		1,975		984		373		1,071		502		2,930		1,191		(638	)	(373	)	3,277		3,457		1,748		810		89		1,041		3,688
Commissions and bonusses payable	789		(510	)	525		520		988		(663	)	588		807		(423	)	309		787		(752	)	932		58		1,025		(1,171	)	(1	)	(47	)	2,176		957
Deferred revenue	12,991		2,367		5,723		10,655		13,320		3,819		4,941		6,523		4,484		19,767		12,976		5,349		15,184		11,273		44,782		(6,056	)	(814	)	(2,143	)	8,407		(606	)
Other	114		(117	)	243		107		(452	)	(50	)	82		77		190		299		(137	)	244		(8	)	(249	)	(150	)	(23	)	13		(130	)	132		(8	)
Cash provided (used) by operating activities	(8,740	)	(12,152	)	1,943		4,319		6,738		3,239		2,564		5,248		3,844		14,895		6,052		6,864		9,836		4,291		27,043		5,360		4,763		3,793		7,118		21,034
Investing activities
Acquistion of property and equipment	(3,031	)	(2,265	)	(1,184	)	(1,584	)	(3,580	)	(1,078	)	(1,070	)	(1,124	)	(1,697	)	(4,969	)	(1,140	)	(2,770	)	(1,020	)	(2,828	)	(7,758	)	(1,987	)	(1,351	)	(1,426	)	(2,436	)	(7,200	)
Business acquisitions	(236	)	(739	)	—		(150	)	(691	)	—		(1,012	)	(23	)	(10	)	(1,045	)	—		(8,731	)	—		—		(8,731	)	—		—		—		—		—
Change in short-term investments, net	—		—		—		—		(31,188	)	11,488		(4,483	)	3,298		(2,431	)	7,872		(3,749	)	(8,140	)	(1,638	)	(2,285	)	(15,812	)	1,549		(15,333	)	(3,912	)	5,180		(12,516	)
Other	—		—		2		18		3		—		—		8		—		8		(10	)	—				(3	)	(13	)	(29	)	(32	)	1		17		(42	)
Cash provided (used) for investing activities	(3,267	)	(3,004	)	(1,182	)	(1,716	)	(35,456	)	10,410		(6,565	)	2,159		(4,138	)	1,866		(4,899	)	(19,641	)	(2,658	)	(5,116	)	(32,314	)	(467	)	(16,716	)	(5,337	)	2,761		(19,758	)
Financing activities
Net proceeds from (payments on) long-term debt	(8	)	3,219		896		(2,433	)	(1,913	)	—		—		154		(7	)	147		(7	)	(7	)	(9	)	(32	)	(55	)	(7	)	(8	)	(10	)	(10	)	(35	)
Proceeds from issuance of stock:
Preferred stock	14,955		1,026		—		—		—		—		—		—		—		—		—		—		—		—		—		—		—		—		—		—
Common stock issued under employee benefit plans	93		46		90		88		1,176		588		1,217		1,767		1,706		5,278		432		567		363		1,359		2,721		643		536		509		1,966		3,653
Initial public offering, net of offering costs	—		—		—		—		39,972		—		—		—		—		—		—		—		—		—		—		—		—		—		—		—
Other	(94	)	—		—		—		(2	)	—		—		—		—		—		—		—		—		400		400		49		160		19		(45	)	183
Cash provided (used) by financing activities	14,946		4,291		986		(2,345	)	39,233		588		1,217		1,921		1,699		5,425		425		560		354		1,727		3,066		685		688		518		1,911		3,801
Effect of foreign exchange rates	6		(5	)	33		64		69		(26	)	(79	)	(26	)	(125	)	(256	)	(8	)	319		36		192		539		113		208		293		(217	)	397
Net change in cash and cash equivalents	2,945		(10,870	)	1,780		322		10,584		14,211		(2,863	)	9,302		1,280		21,930		1,570		(11,898	)	7,568		1,094		(1,666	)	5,691		(11,057	)	(733	)	11,573		5,474
Cash and cash equivalents at beginning of period	14,183		17,128		6,258		8,038		8,360		18,944		33,155		30,292		39,594		18,944		40,874		42,444		30,546		38,114		40,874		39,208		44,899		33,842		33,109		39,208
Cash and cash equivalents at end of period	17,128		6,258		8,038		8,360		18,944		33,155		30,292		39,594		40,874		40,874		42,444		30,546		38,114		39,208		39,208		44,899		33,842		33,109		44,682		44,682

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

Supplemental Data Sheet

		Amounts in thousands
Unaudited		Fiscal Year										2005										2006										2007
Last updated January 30, 2008		2000		2001		2002		2003		2004		Q1		Q2		Q3		Q4		FY		Q1		Q2		Q3		Q4		FY		Q1		Q2		Q3		Q4		YTD
Revenue	Recurring	6,504		15,757		19,810		23,988		36,221		10,624		10,791		11,695		12,946		46,056		13,977		15,083		16,710		17,678		63,448		19,225		20,341		21,813		23,541		84,920
Mix	Perpetual	4,045		3,241		3,528		5,312		13,543		3,250		6,073		6,310		6,255		21,888		5,333		5,553		7,044		4,879		22,809		594		352		553		564		2,063
(in thousands)	Professional services	758		2,009		3,603		6,579		12,000		4,468		4,214		5,149		5,373		19,204		5,321		6,272		6,334		6,204		24,131		5,883		5,772		6,880		6,559		25,094
	Total	11,307		21,007		26,941		35,879		61,764		18,342		21,078		23,154		24,574		87,148		24,631		26,908		30,088		28,761		110,388		25,702		26,465		29,246		30,664		112,077
Revenue	Recurring	57	%	75	%	74	%	67	%	59	%	58	%	51	%	51	%	53	%	53	%	56	%	56	%	56	%	61	%	57	%	75	%	77	%	74	%	77	%	76	%
Mix	Perpetual	36	%	15	%	13	%	15	%	22	%	18	%	29	%	27	%	25	%	25	%	22	%	21	%	23	%	17	%	21	%	2	%	1	%	2	%	2	%	2	%
(% of total)	Professional services	7	%	10	%	13	%	18	%	19	%	24	%	20	%	22	%	22	%	22	%	22	%	23	%	21	%	22	%	22	%	23	%	22	%	24	%	21	%	22	%
Revenue by	Americas	11,026		16,522		21,940		27,161		45,199		13,757		16,652		17,291		16,710		64,410		17,368		20,072		23,847		21,235		82,522		18,472		18,908		20,687		21,473		79,540
Geography	Europe	281		2,311		4,041		6,458		12,792		2,751		3,372		3,752		5,652		15,527		5,014		5,335		4,732		5,520		20,601		5,359		5,321		5,958		6,923		23,561
(in thousands)	Asia Pacific	—		2,174		960		2,260		3,773		1,834		1,054		2,111		2,212		7,211		2,249		1,501		1,509		2,006		7,265		1,871		2,236		2,601		2,268		8,976
Revenue by	Americas	98	%	79	%	81	%	76	%	73	%	75	%	79	%	75	%	68	%	74	%	71	%	74	%	79	%	74	%	74	%	72	%	72	%	71	%	70	%	71	%
Geography	Europe	2	%	11	%	15	%	18	%	21	%	15	%	16	%	16	%	23	%	18	%	20	%	20	%	16	%	19	%	19	%	21	%	20	%	20	%	23	%	21	%
(% of total)	Asia Pacific	0	%	10	%	4	%	6	%	6	%	10	%	5	%	9	%	9	%	8	%	9	%	6	%	5	%	7	%	7	%	7	%	8	%	9	%	7	%	8	%
Deferred	Current	12,317		14,843		17,392		26,127		36,020		37,899		40,669		45,694		48,673				54,191		56,222		59,218		67,560				67,444		66,660		69,665		76,995
Revenue	Non-current	4,843		4,031		7,291		9,426		13,105		14,911		16,699		18,058		19,250				26,715		31,012		43,402		47,018				41,241		41,718		37,139		37,665
(in thousands)	Total	17,160		18,874		24,683		35,553		49,125		52,810		57,368		63,752		67,923				80,906		87,234		102,620		114,578				108,685		108,378		106,804		114,660
Term Receivables	Current	2,839		3,600		3,085		4,926		10,090		13,275		14,733		14,105		15,376				17,268		19,255		22,587		23,806				20,555		15,756		13,773		13,069
(in thousands)	Non-current	—		—		924		2,278		5,756		8,256		10,234		10,801		10,697				12,611		15,765		22,193		24,805				19,349		13,239		11,170		9,859
	Total	2,839		3,600		4,009		7,204		15,846		21,531		24,967		24,906		26,073				29,879		35,020		44,780		48,611				39,904		28,995		24,943		22,928
Net Deferred	Current	9,478		11,243		14,307		21,201		25,930		24,624		25,936		31,589		33,297				36,923		36,967		36,631		43,754				46,889		50,904		55,892		63,926
Revenue	Non-current	4,843		4,031		6,367		7,148		7,349		6,655		6,465		7,257		8,553				14,104		15,247		21,209		22,213				21,892		28,479		25,969		27,806
(in thousands)	Total	14,321		15,274		20,674		28,349		33,279		31,279		32,401		38,846		41,850				51,027		52,214		57,840		65,967				68,781		79,383		81,861		91,732
Customers	New	593		361		227		211		311		60		80		92		80		312		97		261		83		79		520		62		74		60		60		256
	Total (~)	1,000		1,100		900		1,000		1,200		1,300		1,300		1,400		1,500				1,500		1,700		1,800		1,800				1,800		1,800		1,800		1,800
	Interactions (in millions)	n/a		n/a		146		249		502		166		176		188		214		744		281		223		261		285		1,050		352		332		347		436		1,467
Employees	Worldwide	346		222		234		306		403		438		490		494		530				578		649		654		658				679		698		691		686

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.