Cost of maintenance revenues decreased 15% in fiscal year 2005 to $1.7 million from fiscal 2004 and increased 15% to $2.0 million in fiscal year 2004 from $1.8 million in fiscal year 2003. As a percentage of maintenance revenues, cost of maintenance revenues was 23%, 31%, and 27%, in fiscal years 2005, 2004, and 2003, respectively. The decrease in cost of maintenance revenues in fiscal year 2005 is attributable to reduced personnel related costs. The increase in cost of maintenance revenues in fiscal year 2004 compared to fiscal year 2003 was due to the addition of five employees in the customer support organization. Operating expenses Sales and marketing expenses decreased 20% in fiscal year 2005 to $14.5 million from $18.1 million in fiscal year 2004. In fiscal year 2004, sales and marketing expenses decreased 9% from $20.0 million in fiscal year 2003. As a percentage of total revenues, sales and marketing expenses were 56%, 62% and 85% of total revenues, in fiscal years 2005, 2004 and 2003, respectively. The decrease in sales and marketing expenses for fiscal year 2005 is attributable to lower personnel costs stemming from the two restructurings the Company implemented in fiscal year 2005 resulting in the elimination of 28 employees, a decreased emphasis on the commercial sector for its core software offering RetrievalWare, reduced marketing program costs (e.g., trade shows, advertising, etc.) and a decrease in bad debt expense. In fiscal year 2004, the Company’s restructuring actions reduced the number of employees in the sales and marketing organization by eleven. In fiscal year 2003, the Company’s restructuring actions reduced the number of employees in the sales and marketing organization by 52. The fiscal year 2004 decrease in sales and marketing expenses compared to the prior year is also partially attributable to reduced spending on marketing programs of $0.2 million, accounting for approximately 10% of the decrease. In fiscal year 2003, a decrease in bad debt expense, marketing program expenses and commissions accounted for 22%, 12% and 6%, respectively of the decline. The number of sales and marketing personnel decreased to 66 employees at January 31, 2004 from 77 employees at January 31, 2003. Research and product development costs increased 15% in fiscal year 2005 to $13.8 million from $12.0 million in fiscal year 2004, representing 54% and 41% of total revenues, respectively. In fiscal year 2004, research and product development costs increased 3% from $11.6 million in fiscal year 2003. In fiscal year 2003, research and product development costs represented 49% of total revenues. The increase in fiscal year 2005 research and development expenses was due to increased personnel related costs associated with the Web indexing initiative which accounted for approximately $4.2 million of fiscal year 2005 costs. The increase in fiscal year 2004 research and development expenses was due to an increased use of consultants for certain aspects of product development. General and administrative expenses decreased 8% to $9.8 million in fiscal year 2005 from $10.6 million in fiscal year 2004, representing 38% and 36% of total revenues, respectively. In fiscal year 2004, general and administrative expenses increased 22% from $8.6 million in fiscal year 2003. General and administrative expenses represented 37% of total revenues in fiscal year 2003. The decrease in fiscal year 2005 general and administrative costs is due to reduced employee related costs resulting from the restructurings as implemented across the year and lower other general operating costs. The increase in general and administrative expenses in fiscal year 2004 was due to an increase in accounting and legal fees, a non-recurring charge associated with the departure of the Company’s Chief Operating Officer in the fourth quarter, and non-cash compensation expense associated with a deferred stock grant under the Company’s 2000 Stock Option Plan Amortization of goodwill and other intangible assets Amortization of acquired developed technology of $0.3 million, $0.3 million and $0.2 million is recorded in cost of license revenues for the fiscals years ended January 31, 2005, 2004 and 2003, respectively. Incentive bonus payments to employees In the first quarter of fiscal year 2003, the Company reversed approximately $0.1 million of previously provided for incentive bonus payments to be made to certain former Intel employees as they were no longer employees of the Company as of April 30, 2002. Specified former Intel employees who became Convera employees and remained employed through September 30, 2002 by agreement received payments representing the excess of the calculated aggregate gain they would have realized on forfeited Intel stock options that would have vested between 2002 and 2005, based on the fair value of Intel shares at a fixed date prior to the closing of the Combination, over the |