Loans and Allowance for Loan Losses | 3. Loans and Allowance for Loan Losses Loans at March 31, 2023 and September 30, 2022 consisted of the following: March 31, September 30, 2023 2022 (In thousands) Real estate mortgage: 1-4 family residential $ 446,082 $ 368,211 Commercial 184,992 169,861 Single tenant net lease 705,607 674,567 SBA (1) 48,178 59,379 Multifamily residential 42,075 32,411 Residential construction 14,755 18,261 Commercial construction 4,680 5,938 Land and land development 11,219 11,880 Commercial business 99,436 90,010 SBA commercial business (1) 19,159 20,282 Consumer 37,734 38,052 Total loans 1,613,917 1,488,852 Deferred loan origination fees and costs, net 981 1,052 Allowance for loan losses (16,458) (15,360) Loans, net $ 1,598,440 $ 1,474,544 (1) Includes discounts on SBA loans of $4.0 million and $4.3 million at March 31, 2023 and September 30, 2022, respectively. During the six-month period ended March 31, 2023, there were no significant changes in the Company’s lending activities or the methodology used to estimate the allowance for loan losses as disclosed in the Company’s Annual Report on Form 10-K, as amended, for the year ended September 30, 2022. At March 31, 2023 and September 30, 2022, the Company did not own any residential real estate properties where physical possession has been obtained. At March 31, 2023 and September 30, 2022, the recorded investment in consumer mortgage loans collateralized by residential real estate properties in the process of foreclosure was $75,000 and $204,000, respectively. The following table provides the components of the recorded investment in loans as of March 31, 2023: Principal Net Deferred Recorded Loan Loan Origination Investment Recorded Investment in Loans: Balance Fees and Costs in Loans (In thousands) Residential real estate $ 446,082 $ 170 $ 446,252 Commercial real estate 184,992 (332) 184,660 Single tenant net lease 705,607 139 705,746 SBA commercial real estate 48,178 1,014 49,192 Multifamily 42,075 (44) 42,031 Residential construction 14,755 (192) 14,563 Commercial construction 4,680 (20) 4,660 Land and land development 11,219 (12) 11,207 Commercial business 99,436 50 99,486 SBA commercial business 19,159 230 19,389 Consumer 37,734 (22) 37,712 $ 1,613,917 $ 981 $ 1,614,898 Individually Collectively Recorded Evaluated for Evaluated for Investment in Recorded Investment in Loans as Evaluated for Impairment: Impairment Impairment Loans (In thousands) Residential real estate $ 3,689 $ 442,563 $ 446,252 Commercial real estate 915 183,745 184,660 Single tenant net lease — 705,746 705,746 SBA commercial real estate 7,621 41,571 49,192 Multifamily 335 41,696 42,031 Residential construction — 14,563 14,563 Commercial construction — 4,660 4,660 Land and land development — 11,207 11,207 Commercial business 790 98,696 99,486 SBA commercial business 1,224 18,165 19,389 Consumer 321 37,391 37,712 $ 14,895 $ 1,600,003 $ 1,614,898 The following table provides the components of the recorded investment in loans as of September 30, 2022: Net Deferred Recorded Principal Loan Loan Origination Investment Recorded Investment in Loans: Balance Fees and Costs in Loans (In thousands) Residential real estate $ 368,211 $ 136 $ 368,347 Commercial real estate 169,861 (304) 169,557 Single tenant net lease 674,567 47 674,614 SBA commercial real estate 59,379 1,108 60,487 Multifamily 32,411 (40) 32,371 Residential construction 18,261 (89) 18,172 Commercial construction 5,938 (25) 5,913 Land and land development 11,880 (26) 11,854 Commercial business 90,010 48 90,058 SBA commercial business 20,282 218 20,500 Consumer 38,052 (21) 38,031 $ 1,488,852 $ 1,052 $ 1,489,904 Individually Collectively Recorded Evaluated for Evaluated for Investment in Recorded Investment in Loans as Evaluated for Impairment: Impairment Impairment Loans (In thousands) Residential real estate $ 2,243 $ 366,104 $ 368,347 Commercial real estate 905 168,652 169,557 Single tenant net lease — 674,614 674,614 SBA commercial real estate 7,725 52,762 60,487 Multifamily 353 32,018 32,371 Residential construction — 18,172 18,172 Commercial construction — 5,913 5,913 Land and land development — 11,854 11,854 Commercial business 998 89,060 90,058 SBA commercial business 1,091 19,409 20,500 Consumer 238 37,793 38,031 $ 13,553 $ 1,476,351 $ 1,489,904 The following table presents the balance in the allowance for loan losses by portfolio segment and based on impairment method as of March 31, 2023 and September 30, 2022: Individually Collectively Evaluated for Evaluated for Ending Impairment Impairment Balance (In thousands) March 31, 2023: Residential real estate $ — $ 3,537 $ 3,537 Commercial real estate — 1,783 1,783 Single tenant net lease — 3,726 3,726 SBA commercial real estate 394 2,213 2,607 Multifamily — 326 326 Residential construction — 246 246 Commercial construction — 83 83 Land and land development — 198 198 Commercial business 21 1,301 1,322 SBA commercial business 654 1,434 2,088 Consumer — 542 542 $ 1,069 $ 15,389 $ 16,458 September 30, 2022: Residential real estate $ — $ 2,716 $ 2,716 Commercial real estate — 1,590 1,590 Single tenant net lease — 3,838 3,838 SBA commercial real estate 290 2,288 2,578 Multifamily — 251 251 Residential construction — 305 305 Commercial construction — 107 107 Land and land development — 212 212 Commercial business — 1,193 1,193 SBA commercial business 674 1,448 2,122 Consumer — 448 448 $ 964 $ 14,396 $ 15,360 The following table presents the activity in the allowance for loan losses by portfolio segment for the three months ended March 31, 2023 and 2021: Beginning Balance Provisions (Credits) Charge-Offs Recoveries Ending Balance (In thousands) March 31, 2023: Residential real estate $ 3,100 $ 424 $ — $ 13 $ 3,537 Commercial real estate 1,751 32 — — 1,783 Single tenant net lease 3,804 (78) — — 3,726 SBA commercial real estate 2,398 212 (3) — 2,607 Multifamily 252 74 — — 326 Residential construction 367 (121) — — 246 Commercial construction 83 — — — 83 Land and land development 200 (2) — — 198 Commercial business 1,255 37 — 30 1,322 SBA commercial business 2,338 (262) — 12 2,088 Consumer 532 56 (56) 10 542 $ 16,080 $ 372 $ (59) $ 65 $ 16,458 March 31, 2022: Residential real estate $ 1,336 $ 6 $ — $ 3 $ 1,345 Commercial real estate 2,511 (60) — — 2,451 Single tenant net lease 2,767 (148) — — 2,619 SBA commercial real estate 3,722 (70) (19) — 3,633 Multifamily 441 (88) — — 353 Residential construction 209 24 — — 233 Commercial construction 80 (13) — — 67 Land and land development 221 22 — — 243 Commercial business 1,240 4 — 59 1,303 SBA commercial business 1,769 281 (284) 9 1,775 Consumer 484 12 (52) 9 453 $ 14,780 $ (30) $ (355) $ 80 $ 14,475 The following table presents the activity in the allowance for loan losses by portfolio segment for the six months ended March 31, 2023 and 2022: Beginning Provisions Ending Balance (Credits) Charge-Offs Recoveries Balance March 31, 2023: (In thousands) Residential real estate $ 2,716 $ 806 $ — $ 15 $ 3,537 Commercial real estate 1,590 193 — — 1,783 Single tenant net lease 3,838 (112) — — 3,726 SBA commercial real estate 2,578 106 (77) — 2,607 Multifamily 251 75 — — 326 Residential construction 305 (59) — — 246 Commercial construction 107 (24) — — 83 Land and land development 212 (14) — — 198 Commercial business 1,193 69 — 60 1,322 SBA commercial business 2,122 128 (190) 28 2,088 Consumer 448 188 (121) 27 542 $ 15,360 $ 1,356 $ (388) $ 130 $ 16,458 March 31, 2022: Residential real estate $ 1,438 $ (76) $ (23) $ 6 $ 1,345 Commercial real estate 2,806 (355) — — 2,451 Single tenant net lease 2,422 197 — — 2,619 SBA commercial real estate 3,475 197 (39) — 3,633 Multifamily 518 (165) — — 353 Residential construction 191 42 — — 233 Commercial construction 63 4 — — 67 Land and land development 235 8 — — 243 Commercial business 1,284 (40) — 59 1,303 SBA commercial business 1,346 682 (284) 31 1,775 Consumer 523 2 (90) 18 453 $ 14,301 $ 496 $ (436) $ 114 $ 14,475 The following table presents impaired loans individually evaluated for impairment as of March 31, 2023 and for the three and six-months ended March 31, 2023 and 2022. The Company did not recognize any interest income on impaired loans using the cash receipts method during the three and six-month periods ended March 31, 2023 and 2022. At March 31, 2023 Three Months Ended March 31, Six Months Ended March 31, 2023 2023 2022 2022 2023 2023 2022 2022 Unpaid Average Interest Average Interest Average Interest Average Interest Recorded Principal Related Recorded Income Recorded Income Recorded Income Recorded Income Investment Balance Allowance Investment Recognized Investment Recognized Investment Recognized Investment Recognized (In thousands) Loans with no related allowance recorded: Residential real estate $ 3,689 $ 3,929 $ — $ 3,591 $ 30 $ 3,467 $ 29 $ 3,236 $ 30 $ 3,412 $ 29 Commercial real estate 915 978 — 969 13 1,051 14 973 13 1,065 14 Single tenant net lease — — — — — — — — — — — SBA commercial real estate 6,249 7,529 — 7,822 — 7,244 — 7,199 — 7,798 — Multifamily 335 380 — 384 10 419 2 389 10 423 2 Residential construction — — — — — — — — — — — Commercial construction — — — — — — — — — — — Land and land development — — — — — — — — — — — Commercial business 741 842 — 895 24 1,353 8 993 24 1,422 8 SBA commercial business 275 926 — 954 — 476 — 813 — 484 — Consumer 90 71 — 72 — 100 1 75 — 97 1 $ 12,294 $ 14,655 $ — $ 14,687 $ 77 $ 14,110 $ 54 $ 13,678 $ 77 $ 14,701 $ 54 Loans with an allowance recorded: Residential real estate $ — $ — $ — $ — $ — $ 380 $ — $ — $ — $ 254 $ — Commercial real estate — — — — — — — — — — — Single tenant net lease — — — — — — — — — — — SBA commercial real estate 1,372 1,457 394 1,022 — 797 — 1,596 — 854 — Multifamily — — — — — — — — — — — Residential construction — — — — — — — — — — — Commercial construction — — — — — — — — — — — Land and land development — — — — — — — — — — — Commercial business 49 135 21 135 — — — 90 — — — SBA commercial business 949 1,244 654 1,229 — 477 — 1,259 — 325 — Consumer 231 223 — 223 — 139 — 197 — 138 — $ 2,601 $ 3,059 $ 1,069 $ 2,609 $ — $ 1,793 $ — $ 3,142 $ — $ 1,571 $ — Total: Residential real estate $ 3,689 $ 3,929 $ — $ 3,591 $ 30 $ 3,847 $ 29 $ 3,236 $ 30 $ 3,666 $ 29 Commercial real estate 915 978 — 969 13 1,051 14 973 13 1,065 14 Single tenant net lease — — — — — — — - — — — SBA commercial real estate 7,621 8,986 394 8,844 — 8,041 — 8,795 — 8,652 — Multifamily 335 380 — 384 10 419 2 389 10 423 2 Residential construction — — — — — — — — — — — Commercial construction — — — — — — — — — — — Land and land development — — — — — — — — — — — Commercial business 790 977 21 1,030 24 1,353 8 1,083 24 1,422 8 SBA commercial business 1,224 2,170 654 2,183 — 953 — 2,072 — 809 — Consumer 321 294 — 295 — 239 1 272 — 235 1 $ 14,895 $ 17,714 $ 1,069 $ 17,296 $ 77 $ 15,903 $ 54 $ 16,820 $ 77 $ 16,272 $ 54 The following table presents impaired loans individually evaluated for impairment as of September 30, 2022. Unpaid Recorded Principal Related Investment Balance Allowance (In thousands) Loans with no related allowance recorded: Residential real estate $ 2,243 $ 2,524 $ — Commercial real estate 905 982 — Single tenant net lease — — — SBA commercial real estate 5,337 5,952 — Multifamily 353 398 — Residential construction — — — Commercial construction — — — Land and land development — — — Commercial business 998 1,189 — SBA commercial business 221 532 — Consumer 93 81 — $ 10,150 $ 11,658 $ — Loans with an allowance recorded: Residential real estate $ — $ — $ — Commercial real estate — — — Single tenant net lease — — — SBA commercial real estate 2,388 2,919 290 Multifamily — — — Residential construction — — — Commercial construction — — — Land and land development — — — Commercial business — — — SBA commercial business 870 1,349 674 Consumer 145 145 — $ 3,403 $ 4,413 $ 964 Total: Residential real estate $ 2,243 $ 2,524 $ — Commercial real estate 905 982 — Single tenant net lease — — — SBA commercial real estate 7,725 8,871 290 Multifamily 353 398 — Residential construction — — — Commercial construction — — — Land and land development — — — Commercial business 998 1,189 — SBA commercial business 1,091 1,881 674 Consumer 238 226 — $ 13,553 $ 16,071 $ 964 Nonperforming loans consist of nonaccrual loans and loans over 90 days past due and still accruing interest. The following table presents the recorded investment in nonperforming loans at March 31, 2023 and September 30, 2022: At March 31, 2023 At September 30, 2022 Loans 90+ Loans 90+ Days Total Days Total Nonaccrual Past Due Nonperforming Nonaccrual Past Due Nonperforming Loans Still Accruing Loans Loans Still Accruing Loans (In thousands) Residential real estate $ 2,692 $ — $ 2,692 $ 1,213 $ — $ 1,213 Commercial real estate 542 — 542 516 — 516 Single tenant net lease — — — — — — SBA commercial real estate 7,621 — 7,621 7,725 — 7,725 Multifamily — — — — — — Residential construction — — — — — — Commercial construction — — — — — — Land and land development — — — — — — Commercial business 49 — 49 73 — 73 SBA commercial business 1,224 — 1,224 1,091 — 1,091 Consumer 321 — 321 238 — 238 Total $ 12,449 $ — $ 12,449 $ 10,856 $ — $ 10,856 The following table presents the aging of the recorded investment in past due loans at March 31, 2023: 30-59 Days 60-89 Days 90+ Days Total Total Past Due Past Due Past Due Past Due Current Loans (In thousands) Residential real estate $ 652 $ 1,034 $ 1,715 $ 3,401 $ 442,851 $ 446,252 Commercial real estate 181 65 — 246 184,414 184,660 Single tenant net lease — — — — 705,746 705,746 SBA commercial real estate 413 299 3,213 3,925 45,267 49,192 Multifamily — — — — 42,031 42,031 Residential construction — — — — 14,563 14,563 Commercial construction — — — — 4,660 4,660 Land and land development — — — — 11,207 11,207 Commercial business 377 — 49 426 99,060 99,486 SBA commercial business — — 608 608 18,781 19,389 Consumer 5 — 55 60 37,652 37,712 Total $ 1,628 $ 1,398 $ 5,640 $ 8,666 $ 1,606,232 $ 1,614,898 The following table presents the aging of the recorded investment in past due loans at September 30, 2022: 30-59 Days 60-89 Days 90+ Days Total Total Past Due Past Due Past Due Past Due Current Loans (In thousands) Residential real estate $ 1,163 $ 53 $ 204 $ 1,420 $ 366,927 $ 368,347 Commercial real estate — — 516 516 169,041 169,557 Single tenant net lease — — — — 674,614 674,614 SBA commercial real estate — — 3,370 3,370 57,117 60,487 Multifamily — — — — 32,371 32,371 Residential construction — — — — 18,172 18,172 Commercial construction — — — — 5,913 5,913 Land and land development — — — — 11,854 11,854 Commercial business — — 73 73 89,985 90,058 SBA commercial business 230 — 237 467 20,033 20,500 Consumer 93 — 58 151 37,880 38,031 Total $ 1,486 $ 53 $ 4,458 $ 5,997 $ 1,483,907 $ 1,489,904 The Company categorizes loans into risk categories based on relevant information about the ability of borrowers to service their debt such as: current financial information, public information, historical payment experience, credit documentation, and current economic conditions and trends, among other factors. The Company classifies loans based on credit risk at least quarterly. The Company uses the following regulatory definitions for risk ratings: Special Mention: Substandard: Doubtful: Loss: Loans not meeting the criteria above that are analyzed individually as part of the above described process are considered to be pass rated loans. The following table presents the recorded investment in loans by risk category as of March 31, 2023: Special March 31, 2023: Pass Mention Substandard Doubtful Loss Total (In thousands) Residential real estate $ 443,501 $ — $ 2,650 $ 101 $ — $ 446,252 Commercial real estate 183,911 — 749 — — 184,660 Single tenant net lease 705,746 — — — — 705,746 SBA commercial real estate 40,459 1,114 5,963 1,656 — 49,192 Multifamily 42,031 — — — — 42,031 Residential construction 14,563 — — — — 14,563 Commercial construction 4,660 — — — — 4,660 Land and land development 11,207 — — — — 11,207 Commercial business 99,332 94 60 — — 99,486 SBA commercial business 15,921 811 2,617 40 — 19,389 Consumer 37,622 — 90 — — 37,712 Total $ 1,598,953 $ 2,019 $ 12,129 $ 1,797 $ — $ 1,614,898 The following table presents the recorded investment in loans by risk category as of September 30, 2022: Special September 30, 2022: Pass Mention Substandard Doubtful Loss Total (In thousands) Residential real estate $ 366,677 $ — $ 1,500 $ 170 $ — $ 368,347 Commercial real estate 168,831 — 726 — — 169,557 Single tenant net lease 674,614 — — — — 674,614 SBA commercial real estate 50,581 1,134 7,107 1,665 — 60,487 Multifamily 32,371 — — — — 32,371 Residential construction 18,172 — — — — 18,172 Commercial construction 5,913 — — — — 5,913 Land and land development 11,854 — — — — 11,854 Commercial business 89,723 250 85 — — 90,058 SBA commercial business 17,438 280 2,741 41 — 20,500 Consumer 37,938 — 93 — — 38,031 Total $ 1,474,112 $ 1,664 $ 12,252 $ 1,876 $ — $ 1,489,904 Troubled Debt Restructurings c (“TDR”) if the debtor is experiencing financial difficulties and the Company grants a concession to the debtor that it would not otherwise consider. By granting the concession, the Company expects to obtain more cash or other value from the debtor, or to increase the probability of receipt, than would be expected by not granting the concession. The concession may include, but is not limited to, reduction of the stated interest rate of the loan, reduction of accrued interest, extension of the maturity date or reduction of the face amount or maturity amount of the debt. A concession will be granted when, as a result of the restructuring, the Company does not expect to collect all amounts due, including interest at the original stated rate. A concession may also be granted if the debtor is not able to access funds elsewhere at a market rate for debt with similar risk characteristics as the restructured debt. The Company’s determination of whether a loan modification is a TDR considers the individual facts and circumstances surrounding each modification. Loans modified in a TDR may be retained on accrual status if the borrower has maintained a period of performance in which the borrower’s lending relationship was not greater than ninety days delinquent at the time of restructuring and the Company determines the future collection of principal and interest is reasonably assured. Loans modified in a TDR that are placed on nonaccrual status at the time of restructuring will continue on nonaccrual status until the Company determines the future collection of principal and interest is reasonably assured, which generally requires that the borrower demonstrate a period of performance according to the restructured terms of at least six consecutive months. TDRs on nonaccrual status are evaluated individually for purposes of calculating an allowance for loan losses while performing TDRs are evaluated collectively. The following table summarizes the Company’s recorded investment in TDRs at March 31, 2023 and September 30, 2022. There was $111,000 of specific reserve included in the allowance for loan losses related to TDRs at March 31, 2023. There was $161,000 of specific reserve included in the allowance for loan losses related to TDRs at September 30, 2022. Accruing Nonaccrual Total (In thousands) March 31, 2023: Residential real estate $ 997 $ — $ 997 Commercial real estate 373 542 915 SBA commercial real estate — 1,623 1,623 Multifamily 335 — 335 Commercial business 741 — 741 SBA commercial business — 248 248 Total $ 2,446 $ 2,413 $ 4,859 September 30, 2022: Residential real estate $ 1,030 $ — $ 1,030 Commercial real estate 389 430 819 SBA commercial real estate — 1,627 1,627 Multifamily 353 — 353 Commercial business 925 — 925 SBA commercial business — 273 273 Total $ 2,697 $ 2,330 $ 5,027 There were no TDRs that were restructured during the three and six-months ended March 31, 2023 and 2022. At March 31, 2023 and September 30, 2022, the Company had committed to lend $1,000 to customers with outstanding loans classified as TDRs. There were principal charge-offs totaling $3,000 as a result of loans previously designated as TDRs during the three-month period ended March 31, 2023. There were principal charge-offs totaling $6,000 as a result of loans previously designated as TDRs during the six-month period ended March 31, 2023. There were no principal charge-offs recorded as a result of TDRs during the three- and six-month periods ended March 31, 2022. In the event that a TDR subsequently defaults, the Company evaluates the restructuring for possible impairment. As a result, the related allowance for loan losses may be increased or charge-offs may be taken to reduce the carrying amount of the loan. During the three- and six-month periods ended March 31, 2023 and 2022, the Company did not have any TDRs that were modified within the previous twelve months and for which there was a payment default. SBA Loan Servicing Rights The Company originates loans to commercial customers under the SBA 7(a) program and other programs, and sells the guaranteed portion of the SBA loans with servicing rights retained. Loan servicing rights on originated SBA loans that have been sold are initially recorded at fair value. Capitalized SBA servicing rights are then amortized in proportion to and over the period of estimated net servicing income. Impairment of SBA servicing rights is assessed using the present value of estimated future cash flows. The aggregate fair value of SBA loan servicing rights approximates its carrying value. A valuation model employed by an independent third party calculates the present value of future cash flows and is used to estimate fair value at the date of sale and on a quarterly basis for impairment analysis purposes. Management periodically compares the valuation model inputs and results to published industry data in order to validate the model results and assumptions. Key assumptions used to estimate the fair value of the SBA loan servicing rights include the discount rate and prepayment speed assumptions. For purposes of impairment, risk characteristics such as interest rate, loan type, term and investor type are used to stratify the SBA loan servicing rights. Impairment is recognized through a valuation allowance to the extent that fair value is less than the carrying amount. Changes in the valuation allowance are reported in other noninterest income in the consolidated statements of income. The unpaid principal balance of SBA loans serviced for others was $238.4 million, $238.9 million and $254.9 million at March 31, 2023, September 30, 2022 and March 31, 2022, respectively. Contractually specified late fees and ancillary fees earned on SBA loans were $14,000 and $34,000 for the three- and six-month periods ended March 31, 2023, respectively. Contractually specified late fees and ancillary fees earned on SBA loans were $35,000 and $54,000 for the three- and six-month periods ended March 31, 2022, respectively. Net servicing income (contractually specified servicing fees offset by direct servicing expenses) related to SBA loans was $564,000 and $1.1 million for the three- and six-month periods ended March 31, 2023, respectively. Net servicing income (contractually specified servicing fees offset by direct servicing expenses) related to SBA loans was $627,000 and $1.3 million for the three- and six-month periods ended March 31, 2022, respectively. Net servicing income and costs related to SBA loans are included in other noninterest income in the consolidated statements of income. An analysis of SBA loan servicing rights for the three- and six-month periods ended March 31, 2023 and 2022 is as follows: Three Months Ended Six Months Ended March 31, March 31, 2023 2022 2023 2022 (In thousands) Balance, beginning of period $ 3,301 $ 4,429 $ 3,790 $ 4,447 Servicing rights capitalized 261 314 459 660 Amortization (195) (264) (390) (552) Direct write-offs (170) (79) (311) (114) Change in valuation allowance 530 47 179 6 Balance, end of period $ 3,727 $ 4,447 $ 3,727 $ 4,447 There was no valuation allowance related to SBA loan servicing rights at March 31, 2023. A valuation allowance of $179,000 related to SBA loan servicing rights at September 30, 2022. Mortgage Servicing Rights (“MSRs”) The Company originates residential mortgage loans for sale in the secondary market and retains servicing for certain of these loans when they are sold. MSRs retained for originated loans that have been sold are accounted for at fair value. The fair value of MSRs are determined using the present value of estimated expected net servicing income using assumptions about expected mortgage loan prepayment rates, discount rate, servicing costs, and other economic factors, which are determined based on current market conditions. Changes in these underlying assumptions could cause the fair value of MSRs to change significantly in the future. Changes in fair value of MSRs are recorded in mortgage banking income in the accompanying consolidated statements of income. MSRs are subject to changes in value from, among other things, changes in interest rates, prepayments of the underlying loans and changes in the credit quality of the underlying loans. A valuation model employed by an independent third party calculates the present value of future cash flows and is used to value the MSRs on a monthly basis. Management periodically compares the valuation model inputs and results to published industry data in order to validate the model results and assumptions. Key assumptions, which are significant unobservable inputs, used to estimate the fair value of the MSRs at March 31, 2023 and September 30, 2022 were as follows: Range of Assumption Range of Assumption (Weighted Average) (Weighted Average) Assumption March 31, 2023 September 30, 2022 Discount rate 9.50% to 14.50% (9.52%) 9.50% to 14.50% (9.51%) Prepayment rate 3.72% to 76.58% (6.78%) 6.01% to 74.89% (6.63%) The unpaid principal balance of residential mortgage loans serviced for others was $4.77 billion and $4.88 billion at March 31, 2023 and September 30, 2022, respectively. Custodial escrow balances maintained in connection with the foregoing loan servicing and other liabilities were $34.7 million and $46.0 million at March 31, 2023 and September 30, 2022, respectively. Contractually specified servicing fees (net of direct servicing expenses), late fees and other ancillary fees related to residential mortgage loans serviced for others were $2.4 million and $4.8 million for the th |