Loan Receivables and Allowance for Credit Losses | LOAN RECEIVABLES AND ALLOWANCE FOR CREDIT LOSSES ($ in millions) September 30, 2022 December 31, 2021 Credit cards $ 81,254 $ 76,628 Consumer installment loans 2,945 2,675 Commercial credit products 1,723 1,372 Other 90 65 Total loan receivables, before allowance for credit losses (a)(b) $ 86,012 $ 80,740 _______________________ (a) Total loan receivables include $18.4 billion and $20.5 billion of restricted loans of consolidated securitization entities at September 30, 2022 and December 31, 2021, respectively. See Note 5. Variable Interest Entities for further information on these restricted loans. (b) At September 30, 2022 and December 31, 2021, loan receivables included deferred costs, net of deferred income, of $213 million and $211 million, respectively. Disposition of Loan Receivables During the second quarter of 2022, we completed the sales of a total of $3.8 billion of loan receivables associated with our program agreements with Gap Inc. and BP. The total proceeds received from the dispositions were $3.9 billion and we recognized a gain on sale of $120 million included within other income in our condensed consolidated statement of earnings. Allowance for Credit Losses ($ in millions) Balance at July 1, 2022 Provision charged to operations Gross charge-offs Recoveries Other Balance at Credit cards $ 8,605 $ 864 $ (785) $ 189 $ — $ 8,873 Consumer installment loans 129 38 (25) 4 — 146 Commercial credit products 71 26 (19) 2 — 80 Other 3 1 (1) — — 3 Total $ 8,808 $ 929 $ (830) $ 195 $ — $ 9,102 ($ in millions) Balance at July 1, 2021 Provision charged to operations Gross charge-offs Recoveries Other Balance at Credit cards $ 8,904 $ (22) $ (625) $ 208 $ — $ 8,465 Consumer installment loans 67 37 (11) 4 — 97 Commercial credit products 50 10 (8) 1 — 53 Other 2 — (1) — — 1 Total $ 9,023 $ 25 $ (645) $ 213 $ — $ 8,616 ($ in millions) Balance at January 1, 2022 Provision charged to operations Gross charge-offs Recoveries Other Balance at Credit cards $ 8,512 $ 2,028 $ (2,273) $ 606 $ — $ 8,873 Consumer installment loans 115 80 (63) 14 — 146 Commercial credit products 59 64 (48) 5 — 80 Other 2 2 (1) — — 3 Total $ 8,688 $ 2,174 $ (2,385) $ 625 $ — $ 9,102 ($ in millions) Balance at January 1, 2021 Provision charged to operations Gross charge-offs Recoveries Other Balance at Credit cards $ 10,076 $ 156 $ (2,407) $ 640 $ — $ 8,465 Consumer installment loans 127 (7) (38) 14 1 97 Commercial credit products 61 15 (27) 4 — 53 Other 1 1 (1) — — 1 Total $ 10,265 $ 165 $ (2,473) $ 658 $ 1 $ 8,616 Our allowance for credit losses at September 30, 2022 and December 31, 2021 reflects our estimate of expected credit losses for the life of the loan receivables on our consolidated statement of financial position. The reasonable and supportable forecast period used in our estimate of credit losses at September 30, 2022 was 12 months, consistent with the forecast period utilized since the adoption of CECL. Beyond the reasonable and supportable forecast period, we revert to historical loss information at the loan receivables segment level over a 6-month period, gradually increasing the weight of historical losses by an equal amount each month during the reversion period, and utilize historical loss information thereafter for the remaining life of the portfolio. The reversion period and methodology remain unchanged since the adoption of CECL. Losses on loan receivables are estimated and recognized upon origination of the loan, based on expected credit losses for the life of the loan balance at September 30, 2022. Expected credit loss estimates are developed using both quantitative models and qualitative adjustments, and incorporates a macroeconomic forecast, as described within the 2021 Form 10-K. The current and forecasted economic conditions at the balance sheet date influenced our current estimate of expected credit losses. These conditions are relatively consistent as compared to December 31, 2021, reflecting continued elevated trends in customer payment behavior, and an uncertain macroeconomic environment. Our allowance for credit losses increased to $9.1 billion during the nine months ended September 30, 2022 primarily due to growth in loan receivables. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our 2021 annual consolidated financial statements in our 2021 Form 10-K, for additional information on our significant accounting policies related to our allowance for credit losses. Delinquent and Non-accrual Loans At September 30, 2022 ($ in millions) 30-89 days delinquent 90 or more days delinquent Total past due 90 or more days delinquent and accruing Total non-accruing Credit cards $ 1,500 $ 1,200 $ 2,700 $ 1,200 $ — Consumer installment loans 47 10 57 — 10 Commercial credit products 39 22 61 22 — Total delinquent loans $ 1,586 $ 1,232 $ 2,818 $ 1,222 $ 10 Percentage of total loan receivables 1.8 % 1.4 % 3.3 % 1.4 % — % At December 31, 2021 ($ in millions) 30-89 days delinquent 90 or more days delinquent Total past due 90 or more days delinquent and accruing Total non-accruing Credit cards $ 1,111 $ 923 $ 2,034 $ 923 $ — Consumer installment loans 35 6 41 — 6 Commercial credit products 26 13 39 13 — Total delinquent loans $ 1,172 $ 942 $ 2,114 $ 936 $ 6 Percentage of total loan receivables 1.5 % 1.2 % 2.6 % 1.2 % — % Delinquency trends are the primary credit quality indicator for our consumer installment loans, which we use to monitor credit quality and risk within the portfolio. Total consumer installment past due of $57 million and $41 million at September 30, 2022 and December 31, 2021, respectively, were not material. Troubled Debt Restructurings We use certain loan modification programs for borrowers experiencing financial difficulties. These loan modification programs include interest rate reductions and payment deferrals in excess of three months, which were not part of the terms of the original contract. Our TDR loans do not include loans that are classified as loan receivables held for sale. We have both internal and external loan modification programs. We use long-term modification programs for borrowers experiencing financial difficulty as a loss mitigation strategy to improve long-term collectability of the loans that are classified as TDRs. The long-term program involves changing the structure of the loan to a fixed payment loan with a maturity no longer than 60 months and reducing the interest rate on the loan. The long-term program does not normally provide for the forgiveness of unpaid principal but may allow for the reversal of certain unpaid interest or fee assessments. We also make loan modifications for customers who request financial assistance through external sources, such as consumer credit counseling agency programs. These loans typically receive a reduced interest rate but continue to be subject to the original minimum payment terms and do not normally include waiver of unpaid principal, interest or fees. The following table provides information on our TDR loan modifications during the periods presented: Three months ended September 30, Nine months ended September 30, ($ in millions) 2022 2021 2022 2021 Credit cards $ 265 $ 149 $ 681 $ 564 Consumer installment loans — — — — Commercial credit products 1 1 2 2 Total $ 266 $ 150 $ 683 $ 566 Our allowance for credit losses on TDRs is generally measured based on the difference between the recorded loan receivable and the present value of the expected future cash flows, discounted at the original effective interest rate of the loan. Interest income from loans accounted for as TDRs is accounted for in the same manner as other accruing loans. The following table provides information about loans classified as TDRs and specific reserves. We do not evaluate credit card loans on an individual basis but instead estimate an allowance for credit losses on a collective basis. At September 30, 2022 ($ in millions) Total recorded Related allowance Net recorded investment Unpaid principal balance Credit cards $ 1,255 $ (512) $ 743 $ 1,122 Consumer installment loans — — — — Commercial credit products 3 (1) 2 3 Total $ 1,258 $ (513) $ 745 $ 1,125 At December 31, 2021 ($ in millions) Total recorded Related allowance Net recorded investment Unpaid principal balance Credit cards $ 1,171 $ (481) $ 690 $ 1,053 Consumer installment loans — — — — Commercial credit products 3 (1) 2 3 Total $ 1,174 $ (482) $ 692 $ 1,056 Financial Effects of TDRs As part of our loan modifications for borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following table presents the types and financial effects of loans modified and accounted for as TDRs during the periods presented: Three months ended September 30, 2022 2021 ($ in millions) Interest income recognized during period when loans were modified Interest income that would have been recorded with original terms Average recorded investment Interest income recognized during period when loans were modified Interest income that would have been recorded with original terms Average recorded investment Credit cards $ 9 $ 80 $ 1,218 $ 11 $ 79 $ 1,196 Consumer installment loans — — — — — — Commercial credit products — 1 4 — 1 4 Total $ 9 $ 81 $ 1,222 $ 11 $ 80 $ 1,200 Nine months ended September 30, 2022 2021 ($ in millions) Interest income recognized during period when loans were modified Interest income that would have been recorded with original terms Average recorded investment Interest income recognized during period when loans were modified Interest income that would have been recorded with original terms Average recorded investment Credit cards $ 26 $ 234 $ 1,201 $ 30 $ 235 $ 1,235 Consumer installment loans — — — — — — Commercial credit products — 1 3 — 1 4 Total $ 26 $ 235 $ 1,204 $ 30 $ 236 $ 1,239 Payment Defaults The following table presents the type, number and amount of loans accounted for as TDRs that enrolled in a modification plan within the previous 12 months from the applicable balance sheet date and experienced a payment default and charged-off during the periods presented. Three months ended September 30, 2022 2021 ($ in millions) Accounts defaulted Loans defaulted Accounts defaulted Loans defaulted Credit cards 25,288 $ 56 18,082 $ 48 Consumer installment loans — — — — Commercial credit products 51 — 42 — Total 25,339 $ 56 18,124 $ 48 Nine months ended September 30, 2022 2021 ($ in millions) Accounts defaulted Loans defaulted Accounts defaulted Loans defaulted Credit cards 51,944 $ 116 43,897 $ 114 Consumer installment loans — — — — Commercial credit products 104 1 100 1 Total 52,048 $ 117 43,997 $ 115 Credit Quality Indicators Our loan receivables portfolio includes both secured and unsecured loans. Secured loan receivables are largely comprised of consumer installment loans secured by equipment. Unsecured loan receivables are largely comprised of our open-ended consumer and commercial revolving credit card loans. As part of our credit risk management activities, on an ongoing basis, we assess overall credit quality by reviewing information related to the performance of a customer’s account with us, including delinquency information, as well as information from credit bureaus relating to the customer’s broader credit performance. We utilize VantageScore credit scores to assist in our assessment of credit quality. VantageScore credit scores are obtained at origination of the account and are refreshed, at a minimum quarterly, but could be as often as weekly, to assist in predicting customer behavior. We categorize these credit scores into the following three credit score categories: (i) 651 or higher, which are considered the strongest credits; (ii) 591 to 650, considered moderate credit risk; and (iii) 590 or less, which are considered weaker credits. There are certain customer accounts for which a VantageScore score is not available where we use alternative sources to assess their credit and predict behavior. The following table provides the most recent VantageScore scores available for our customers at September 30, 2022, December 31, 2021 and September 30, 2021, respectively, as a percentage of each class of loan receivable. The table below excludes 0.4%, 0.4% and 0.4% of our total loan receivables balance at each of September 30, 2022, December 31, 2021 and September 30, 2021, respectively, which represents those customer accounts for which a VantageScore score is not available. September 30, 2022 December 31, 2021 September 30, 2021 651 or 591 to 590 or 651 or 591 to 590 or 651 or 591 to 590 or higher 650 less higher 650 less higher 650 less Credit cards 75 % 18 % 7 % 78 % 17 % 5 % 79 % 17 % 4 % Consumer installment loans 77 % 17 % 6 % 79 % 17 % 4 % 80 % 16 % 4 % Commercial credit products 90 % 6 % 4 % 92 % 5 % 3 % 93 % 4 % 3 % Unfunded Lending Commitments We manage the potential risk in credit commitments by limiting the total amount of credit, both by individual customer and in total, by monitoring the size and maturity of our portfolios and by applying the same credit standards for all of our credit products. Unused credit card lines available to our customers totaled approximately $413 billion and $431 billion at September 30, 2022 and December 31, 2021, respectively. The decrease as compared to December 31, 2021 reflects the impact from the portfolio sales completed in the second quarter of 2022. While these amounts represented the total available unused credit card lines, we have not experienced and do not anticipate that all of our customers will access their entire available line at any given point in time. Interest Income by Product The following table provides additional information about our interest and fees on loans, including merchant discounts, from our loan receivables, including held for sale: Three months ended September 30, Nine months ended September 30, ($ in millions) 2022 2021 2022 2021 Credit cards (a) $ 4,153 $ 3,793 $ 12,009 $ 10,934 Consumer installment loans 74 64 209 176 Commercial credit products 30 29 83 73 Other 1 1 4 3 Total $ 4,258 $ 3,887 $ 12,305 $ 11,186 _______________________ (a) Interest income on credit cards that was reversed related to accrued interest receivables written off was $265 million and $199 million for the three months ended September 30, 2022 and 2021, respectively, and $770 million and $800 million for the nine months ended September 30, 2022 and 2021, respectively. |