Steinway & Sons may be known for its sonically supercharged cases of wood, iron and fine strings, but the 169-year-old company was curiously quiet in the summer of 2022.
For one thing, there was an almost sleepy atmosphere around the collection of red-brick buildings that constitute its Rondenbarg factory in industrial Hamburg; two-thirds of the craftspeople were either taking a break or on vacation when I visited in July. What’s more, the company’s C-suite was also largely keeping schtum.
Yet as when a concert pianist takes centre stage at the Royal Albert Hall, there was something auspicious about the silence. ‘As you might have heard, Steinway is about to go public,’ says Guido Zimmermann, speaking with me over Zoom after my visit to Hamburg.
But Steinway’s gregarious European managing director, who oversees the German factory and sales to four continents, is able to provide precious few details about the imminent IPO he is intimately involved in. ‘We don’t know, weeks or months from now...but we’re in a process of issuing shares to the public.’
Zimmermann and Steinway’s other corporate conductor in the US, CEO Ben Steiner, are bound by strict confidentiality with regards to Steinway’s listing on the New York Stock Exchange. At the time of writing, the filing period is under way, with executives having submitted a prospectus and S-1 Form to the US Securities and Exchange Commission.
It’s just shy of a decade since hedge-fund manager John Paulson and his investment management outfit, Paulson & Co., purchased the piano-maker for $512 million, taking its parent company, Steinway Musical Instruments, private. Prior to this, the global financial crisis in 2008 had proved difficult for Steinway, with sales collapsing by half amid intense struggles for many high-end manufacturers.
Yet a dramatic turnaround has seen delicate fine-tuning across the business. Its factories in New York and Hamburg have benefited from extensive upgrades, as has its network of 33 company-owned retail showrooms around the world.
Meanwhile, first-class facilities for factory workers, including state-of-the-art spaces for relaxation and showering, contribute to productive and happy technicians, while in 2023 a new low-emission wing of the factory will open, 100 years after the Rondenbarg site was first established. This will both add capacity and help to slash CO2 emissions by 90-95 percent.
Executives have also stressed the commitment to craftsmanship and uncompromising quality that defined the approach of founder Henry Engelhard Steinway when the first instruments were made in 1853. His credo, the IPO prospectus notes, was ‘to build the best piano possible’. Since then, traditional methods of manufacturing have guided its design philosophy. There’s a three-year manufacturing window for each piano, with a two-year period of wood-drying and a one-year production cycle.
The Steinway factory’s three-year manufacturing process
Before any assembly, cornerstone flanks of spruce, maple and mahogany gently lose their water content in an air-circulation chamber, or ‘sauna’, which allows the wood to reach 6 per cent humidity, down from 10 per cent in natural air. The wood-binding process then sees around 20 layers of mahogany melded together under intense pressure from tightly wound steel clamps, which form an exoskeleton. These nascent shells must wait a further 100 days while adhesive slowly dries and the wood acclimatises to its new stature.
An iron plate and soundboard are added to each instrument (the iron is the ‘backbone’ of each piano, and the only part of the instrument that doesn’t vibrate), after which every Steinway undergoes rigorous sound-checks. Imperfections are ironed out as technicians check every hammer head. ‘If one of the 88 keys isn’t hitting perfectly well,’ says Zimmermann, ‘this piano won’t be shipped.’
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