Warranty
1. Warranty coverage
This warranty applies to G-Glass package (hereinafter referred to as the “G-Glass”) manufactured and supplied by GLAAM Co., Ltd (hereinafter referred to as the “GLAAM”) and G-Glass installed in Korea and/or overseas and guarantees that G-Glass is free from defects in terms of components and production process during the warranty period.
If G-Glass and component are found to be defective in terms of manufacturing defect during the warranty period, we will repair or replace the defective component with same or similar components. If repair is impossible due to the absence of the same or similar components, we will provide compensation for the defective component according to our warranty standard.
2. Eligibility
This warranty applies to G-Glass manufactured by GLAAM, and only applies to client who purchased G-Glass.
Client can request technical support from designated sales agency or GLAAM.
GLAAM may request proof of purchase for offering repair and technical support service.
This warranty cannot be transferred to a third party without consultation with GLAAM.
3. Free or Paid Repair & Maintenance
3-1 Range of free repair service-1-1 Warranty period and Operating/Storage environment Free repair is possible according to the free repair service standards (section 3-1-2) for each component for failures in the use and storage environment designated by GLAAM during the warranty period.
We are not responsible for any repair or replacement of any G-Glass not in operation or storage environment specified by GLAAM, once the warranty period expires, or under any conditions not provided in this warranty.
The warranty period starts from the ship-out date from GLAAM or the issued date of Receipt of Acquisition from the Client (depending on the terms and conditions of the contract) and applies for the following period.
| • | | Warranty period : Begins from the date of initial G-Glass acquisition |
| - | | 5 years: G-Glass, LED, Frame |
| - | | 2 years: Main component that correspond to electric components. |
Driver, Controller, Power supply (SMPS/ Adaptor), Receiver
| - | | 2 years: Cables (Input cable, Jump Cable) |
| - | | G-Glass: Operating temperature range -30°C ~ 85°C, humidity below 90% |
| - | | Driver: Ambient temperature range -30°C ~ 85°C, ambient humidity below 90% |
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