Citigroup 8K Fourth Quarter and Full Year 2020 Results and Key Metrics | C 15 Jan 21

Exhibit 99.2

citi-r_2c-blu_pos_rgb


CITIGROUP -- QUARTERLY FINANCIAL DATA SUPPLEMENT		4Q20


		Page
Citigroup
Financial Summary		1
Consolidated Statement of Income		2
Consolidated Balance Sheet		3
Segment Detail
Net Revenues		4
Income, Regional Average Assets and ROA		5

Global Consumer Banking (GCB)		6
Retail Banking and Cards Key Indicators		7
North America		8 - 10
Latin America⁽¹⁾		11 - 12
Asia⁽²⁾		13 - 14
Institutional Clients Group (ICG)		15
Revenues by Business		16

Corporate / Other		17

Citigroup Supplemental Detail
Average Balances and Interest Rates		18
Deposits		19
EOP Loans		20
Consumer Loan Delinquencies and Ratios
90+ Days		21
30-89 Days		22
Allowance for Credit Losses on Loans and Unfunded Lending Commitments		23 - 24
Components of Provision for Credit Losses on Loans		25
Non-Accrual Assets		26

CET1 Capital and Supplementary Leverage Ratios, Tangible Common Equity,		27
Book Value Per Share and Tangible Book Value Per Share

(1)	Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)	Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

CITIGROUP FINANCIAL SUMMARY

(In millions of dollars, except per share amounts and as otherwise noted)

	4Q			1Q			2Q			3Q			4Q			4Q20 Increase/ (Decrease) from		Full Year			Full Year			YTD 2020 vs. YTD 2019 Increase/
	2019			2020⁽¹⁾			2020⁽¹⁾			2020⁽¹⁾			2020			3Q20	4Q19	2019			2020			(Decrease)
Total revenues, net of interest expense	$	18,378		$	20,731		$	19,766		$	17,302		$	16,499		(5%)	(10%)	$	74,286		$	74,298		-
Total operating expenses		10,454			10,643			10,460			10,964			10,714		(2%)	2%		42,002			42,781		2%
Net credit losses (NCLs)		1,944			2,059			2,161			1,919			1,472		(23%)	(24%)		7,768			7,611		(2%)
Credit reserve build / (release) for loans		179			4,318			5,829			12			(1,848)		NM	NM		450			8,311		NM
Provision / (release) for unfunded lending commitments		74			557			113			424			352		(17%)	NM		92			1,446		NM
Provisions for benefits and claims, HTM debt securities and other assets		25			26			94			29			(22)		NM	NM		73			127		74%
Provisions for credit losses and for benefits and claims		2,222			6,960			8,197			2,384			(46)		NM	NM		8,383			17,495		NM
Income from continuing operations before income taxes		5,702			3,128			1,109			3,954			5,831		47%	2%		23,901			14,022		(41%)
Income taxes⁽³⁾		703			580			52			777			1,183		52%	68%		4,430			2,592		(41%)
Income from continuing operations		4,999			2,548			1,057			3,177			4,648		46%	(7%)		19,471			11,430		(41%)
Income (loss) from discontinued operations, net of taxes		(4)			(18)			(1)			(7)			6		NM	NM		(4)			(20)		NM
Net income before noncontrolling interests		4,995			2,530			1,056			3,170			4,654		47%	(7%)		19,467			11,410		(41%)
Net income (loss) attributable to noncontrolling interests		16			(6)			-			24			22		(8%)	38%		66			40		(39%)
Citigroup's net income	$	4,979		$	2,536		$	1,056		$	3,146		$	4,632		47%	(7%)	$	19,401		$	11,370		(41%)

Diluted earnings per share⁽²⁾:
Income from continuing operations	$	2.15		$	1.06		$	0.38		$	1.36		$	2.07		52%	(4%)	$	8.04		$	4.88		(39%)
Citigroup's net income	$	2.15		$	1.06		$	0.38		$	1.36		$	2.08		53%	(3%)	$	8.04		$	4.87		(39%)
Shares (in millions)⁽²⁾:
Average basic		2,149.4			2,097.9			2,081.7			2,081.8			2,081.9		-	(3%)		2,249.2			2,085.8		(7%)
Average diluted		2,166.8			2,113.7			2,084.3			2,094.3			2,095.7		-	(3%)		2,265.3			2,099.0		(7%)
Common shares outstanding, at period end		2,114.1			2,081.8			2,081.9			2,082.0			2,082.1		-	(2%)

Preferred dividends	$	296		$	291		$	253		$	284		$	267		(6%)	(10%)	$	1,109		$	1,095		(1%)

Income allocated to unrestricted common shareholders - basic
Income from continuing operations	$	4,653		$	2,242		$	793		$	2,851		$	4,335		52%	(7%)	$	18,174		$	10,221		(44%)
Citigroup's net income	$	4,649		$	2,224		$	792		$	2,844		$	4,341		53%	(7%)	$	18,171		$	10,201		(44%)

Income allocated to unrestricted common shareholders – diluted⁽²⁾
Income from continuing operations	$	4,661		$	2,249		$	793		$	2,858		$	4,342		52%	(7%)	$	18,207		$	10,251		(44%)
Citigroup's net income	$	4,657		$	2,231		$	792		$	2,851		$	4,349		53%	(7%)	$	18,204		$	10,231		(44%)

Regulatory capital ratios and performance metrics:
Common Equity Tier 1 (CET1) Capital ratio^(3)(4)(5)(6)		11.81	%		11.18	%		11.59	%		11.75	%		11.8	%
Tier 1 Capital ratio^(3)(4)(5)(6)		13.36	%		12.62	%		13.08	%		13.25	%		13.4	%
Total Capital ratio^(3)(4)(5)(6)		15.97	%		15.06	%		15.56	%		15.65	%		15.7	%
Supplementary Leverage ratio (SLR)^(4)(5)(6)(7)		6.21	%		5.97	%		6.66	%		6.83	%		7.0	%
Return on average assets		0.99	%		0.49	%		0.19	%		0.55	%		0.80	%				0.98	%		0.51	%
Return on average common equity		10.6	%		5.2	%		1.8	%		6.5	%		9.8	%				10.3	%		5.9	%
Efficiency ratio (total operating expenses/total revenues, net)		56.9	%		51.3	%		52.9	%		63.4	%		64.9	%				56.5	%		57.6	%

Balance sheet data (in billions of dollars, except per share amounts)⁽⁵⁾:
Total assets	$	1,951.2		$	2,220.1		$	2,232.8		$	2,234.5		$	2,260.3		1%	16%
Total average assets		1,996.6			2,079.7			2,266.6			2,259.4			2,299.4		2%	15%	$	1,978.8		$	2,226.3		13%
Total deposits		1,070.6			1,184.9			1,233.7			1,262.6			1,280.7		1%	20%
Citigroup's stockholders' equity		193.2			192.7			191.7			193.9			199.8		3%	3%
Book value per share		82.90			83.92			83.45			84.48			86.59		2%	4%
Tangible book value per share⁽⁸⁾		70.39			71.69			71.20			71.95			73.83		3%	5%

Direct staff (in thousands)		200			201			204			209			210		-	5%

(1)

In 4Q20, Citi revised the 2Q20 accounting conclusion from a “change in accounting estimate effected by a change in accounting principle” to a “change in accounting principle”, which requires an adjustment to January 1, 2020 opening retained earnings, rather than net income. As a result, Citi`s full year and quarterly results for 2020 have been revised to reflect this change as if it were effective as of January 1, 2020. Citi recorded an increase to its beginning retained earnings on January 1, 2020 of $330 million and a decrease of $443 million in its allowance for credit losses on loans, as well as a $113 million increase in Other assets related to income taxes, and recorded a decrease of $18 million ($7 million in GCB NA Citi-branded cards, ($16) million in GCB NA Citi retail services, $9 million in GCB Latin America, and $18 million in GCB Asia ) to its provisions for credit losses on loans in 1Q20 and increase of $339 million ($182 million in GCB NA Citi-branded cards, $158 million in GCB NA Citi retail services, $7 million in GCB Latin America, and $(8) million in GCB Asia), and $122 million ($3 million in GCB NA Citi-branded cards, $50 million in GCB Latin America, and $69 million in GCB Asia) to its provisions for credit losses on loans in 2Q20 and 3Q20, respectively. In addition, Citi`s operating expenses increased by $49 million ($14 million in GCB NA Citi-branded cards, $22 million in GCB NA Citi retail services, $6 million in GCB Latin America, and $7 million in GCB Asia), and $45 million, ($15 million in GCB NA Citi-branded cards, $21 million in GCB NA Citi retail services, $4 million in GCB Latin America, and $5 million in GCB Asia) with a corresponding decrease in net credit losses, in 1Q20 and 2Q20, respectively.

(2)	Certain securities are excluded from the second quarter of 2020 diluted EPS calculation because they were anti-dilutive. Year-to-date EPS will not equal the sum of the individual quarters because the year-to-date EPS calculation is a separate calculation.

(3)

4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its deferred tax assets (DTAs). 3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs.

(4)

Citi's reportable CET1 Capital and Tier 1 Capital ratios were derived under the U.S. Basel III Advanced Approaches framework as of March 31, 2020 and all subsequent periods, and the U.S. Basel III Standardized Approach framework as of December 31, 2019, whereas Citi's reportable Total Capital ratios were derived under the U.S. Basel III Advanced Approaches framework for all periods presented. The reportable ratios represent the lower of each of the three risk-based capital ratios (CET1 Capital, Tier 1 Capital and Total Capital) under both the Standardized Approach and the Advanced Approaches under the Collins Amendment. For the composition of Citi's CET1 Capital and ratio, see page 27.

Page 1

(5)	December 31, 2020 is preliminary.

(6)

Citi has elected to apply the modified transition provision related to the impact of the CECL accounting standard on regulatory capital, as provided by the U.S. banking agencies’ September 2020 final rule. For additional information, see "Capital Resources" in Citi's Third Quarter of 2020 Form 10-Q.

(7)	For the composition of Citi's SLR, see page 27.

(8)	Tangible book value per share is a non-GAAP financial measure. For a reconciliation of this measure to reported results, see page 27.

Note: Ratios and variance percentages are calculated based on the displayed amounts. Due to averaging and roundings, quarterly earnings per share may not sum to the YTD totals.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 1

CITIGROUP CONSOLIDATED STATEMENT OF INCOME

(In millions of dollars)


	4Q		1Q		2Q		3Q		4Q		4Q20 Increase/ (Decrease) from		Full Year		Full Year		YTD 2020 vs. YTD 2019 Increase/
	2019		2020⁽¹⁾		2020⁽¹⁾		2020⁽¹⁾		2020		3Q20	4Q19	2019		2020		(Decrease)

Revenues
Interest revenue	$	18,545	$	17,139	$	14,589	$	13,314	$	13,047	(2%)	(30%)	$	76,510	$	58,089	(24%)
Interest expense		6,548		5,647		3,509		2,821		2,564	(9%)	(61%)		29,163		14,541	(50%)
Net interest revenue		11,997		11,492		11,080		10,493		10,483	-	(13%)		47,347		43,548	(8%)

Commissions and fees		3,033		3,021		2,933		2,753		2,678	(3%)	(12%)		11,746		11,385	(3%)
Principal transactions		1,412		5,261		4,157		2,508		1,959	(22%)	39%		8,892		13,885	56%
Administrative and other fiduciary fees		823		854		819		892		907	2%	10%		3,411		3,472	2%
Realized gains (losses) on investments		515		432		748		304		272	(11%)	(47%)		1,474		1,756	19%
Impairment losses on investments and other assets		(5)		(55)		(69)		(30)		(11)	63%	NM		(32)		(165)	NM
Provision for credit losses on AFS debt securities⁽²⁾		-		-		(8)		4		1	(75%)	100%		-		(3)	NM
Other revenue (loss)		603		(274)		106		378		210	(44%)	(65%)		1,448		420	(71%)
Total non-interest revenues		6,381		9,239		8,686		6,809		6,016	(12%)	(6%)		26,939		30,750	14%
Total revenues, net of interest expense		18,378		20,731		19,766		17,302		16,499	(5%)	(10%)		74,286		74,298	-


Provisions for credit losses and for benefits and claims
Net credit losses		1,944		2,059		2,161		1,919		1,472	(23%)	(24%)		7,768		7,611	(2%)
Credit reserve build / (release) for loans		179		4,318		5,829		12		(1,848)	NM	NM		450		8,311	NM
Provision for credit losses on loans		2,123		6,377		7,990		1,931		(376)	NM	NM		8,218		15,922	94%
Provision for credit losses on held-to-maturity (HTM) debt securities		-		6		31		(16)		(14)	13%	NM		-		7	NM
Provision for credit losses on other assets		-		(4)		48		(13)		(24)	(85%)	NM		-		7	NM
Policyholder benefits and claims		25		24		15		58		16	(72%)	(36%)		73		113	55%
Provision for credit losses on unfunded lending commitments		74		557		113		424		352	(17%)	NM		92		1,446	NM
Total provisions for credit losses and for benefits and claims		2,222		6,960		8,197		2,384		(46)	NM	NM		8,383		17,495	NM

Operating expenses
Compensation and benefits		5,065		5,654		5,624		5,595		5,341	(5%)	5%		21,433		22,214	4%
Premises and equipment		615		565		562		575		631	10%	3%		2,328		2,333	-
Technology / communication		1,850		1,723		1,741		1,891		2,028	7%	10%		7,077		7,383	4%
Advertising and marketing		345		328		299		238		352	48%	2%		1,516		1,217	(20%)
Other operating		2,579		2,373		2,234		2,665		2,362	(11%)	(8%)		9,648		9,634	-
Total operating expenses		10,454		10,643		10,460		10,964		10,714	(2%)	2%		42,002		42,781	2%

Income from continuing operations before income taxes		5,702		3,128		1,109		3,954		5,831	47%	2%		23,901		14,022	(41%)
Provision for income taxes ⁽³⁾		703		580		52		777		1,183	52%	68%		4,430		2,592	(41%)

Income (loss) from continuing operations		4,999		2,548		1,057		3,177		4,648	46%	(7%)		19,471		11,430	(41%)
Discontinued operations
Income (loss) from discontinued operations		(4)		(18)		(1)		(7)		6	NM	NM		(31)		(20)	35%
Provision (benefit) for income taxes		-		-		-		-		-	-	-		(27)		-	100%
Income (loss) from discontinued operations, net of taxes		(4)		(18)		(1)		(7)		6	NM	NM		(4)		(20)	NM

Net income before noncontrolling interests		4,995		2,530		1,056		3,170		4,654	47%	(7%)		19,467		11,410	(41%)

Net income (loss) attributable to noncontrolling interests		16		(6)		-		24		22	(8%)	38%		66		40	(39%)
Citigroup's net income	$	4,979	$	2,536	$	1,056	$	3,146	$	4,632	47%	(7%)	$	19,401	$	11,370	(41%)

(1)	See footnote1 on page 1.

(2)	In accordance with ASC 326.

(3)

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 2

CITIGROUP CONSOLIDATED BALANCE SHEET

(In millions of dollars)


											4Q20 Increase/
	December 31,		March 31,		June 30,		September 30,		December 31,		(Decrease) from
	2019		2020⁽¹⁾		2020⁽¹⁾		2020		2020⁽²⁾		3Q20	4Q19
Assets
Cash and due from banks (including segregated cash and other deposits)	$	23,967	$	23,755	$	22,889	$	25,308	$	26,349	4%	10%
Deposits with banks, net of allowance		169,952		262,165		286,884		298,387		283,266	(5%)	67%
Securities borrowed and purchased under agreements to resell, net of allowance		251,322		262,536		282,917		289,358		294,712	2%	17%
Brokerage receivables, net of allowance		39,857		68,555		51,633		51,610		44,806	(13%)	12%
Trading account assets		276,140		365,000		362,311		348,209		375,079	8%	36%
Investments
Available-for-sale debt securities, net of allowance		280,265		308,219		342,256		343,690		335,084	(3%)	20%
Held-to-maturity debt securities, net of allowance		80,775		82,315		83,332		96,065		104,943	9%	30%
Equity securities		7,523		8,349		7,665		7,769		7,332	(6%)	(3%)
Total investments		368,563		398,883		433,253		447,524		447,359	-	21%
Loans, net of unearned income
Consumer		309,548		288,430		281,113		280,025		288,839	3%	(7%)
Corporate		389,935		432,590		404,179		386,886		387,044	-	(1%)
Loans, net of unearned income		699,483		721,020		685,292		666,911		675,883	1%	(3%)
Allowance for credit losses on loans (ACLL)		(12,783)		(20,380)		(26,298)		(26,426)		(24,956)	6%	(95%)
Total loans, net		686,700		700,640		658,994		640,485		650,927	2%	(5%)
Goodwill		22,126		21,264		21,399		21,624		22,162	2%	-
Intangible assets (including MSRs)		4,822		4,560		4,451		4,804		4,747	(1%)	(2%)
Other assets, net of allowance		107,709		112,756		108,068		107,150		110,914	4%	3%
Total assets	$	1,951,158	$	2,220,114	$	2,232,799	$	2,234,459	$	2,260,321	1%	16%

Liabilities
Non-interest-bearing deposits in U.S. offices	$	98,811	$	113,371	$	115,386	$	121,183	$	126,942	5%	28%
Interest-bearing deposits in U.S. offices		401,418		462,327		490,823		497,487		503,213	1%	25%
Total U.S. deposits		500,229		575,698		606,209		618,670		630,155	2%	26%
Non-interest-bearing deposits in offices outside the U.S.		85,692		85,439		87,479		94,208		100,543	7%	17%
Interest-bearing deposits in offices outside the U.S.		484,669		523,774		539,972		549,745		549,973	-	13%
Total international deposits		570,361		609,213		627,451		643,953		650,516	1%	14%

Total deposits		1,070,590		1,184,911		1,233,660		1,262,623		1,280,671	1%	20%
Securities loaned and sold under agreements to resell		166,339		222,324		215,722		207,227		199,525	(4%)	20%
Brokerage payables		48,601		74,368		60,567		54,328		50,484	(7%)	4%
Trading account liabilities		119,894		163,995		149,264		146,990		168,027	14%	40%
Short-term borrowings		45,049		54,951		40,156		37,439		29,514	(21%)	(34%)
Long-term debt		248,760		266,098		279,775		273,254		271,686	(1%)	9%
Other liabilities⁽³⁾		57,979		60,141		61,269		58,003		59,891	3%	3%
Total liabilities	$	1,757,212	$	2,026,788	$	2,040,413	$	2,039,864	$	2,059,798	1%	17%

Equity
Stockholders' equity
Preferred stock	$	17,980	$	17,980	$	17,980	$	17,980	$	19,480	8%	8%
Common stock		31		31		31		31		31	-	-
Additional paid-in capital		107,840		107,550		107,668		107,764		107,846	-	-
Retained earnings		165,369		163,782		163,515		165,303		168,595	2%	2%
Treasury stock, at cost		(61,660)		(64,147)		(64,143)		(64,137)		(64,129)	-	(4%)
Accumulated other comprehensive income (loss) (AOCI)		(36,318)		(32,521)		(33,345)		(33,065)		(32,058)	3%	12%
Total common equity	$	175,262	$	174,695	$	173,726	$	175,896	$	180,285	2%	3%

Total Citigroup stockholders' equity	$	193,242	$	192,675	$	191,706	$	193,876	$	199,765	3%	3%
Noncontrolling interests		704		651		680		719		758	5%	8%
Total equity		193,946		193,326		192,386		194,595		200,523	3%	3%
Total liabilities and equity	$	1,951,158	$	2,220,114	$	2,232,799	$	2,234,459	$	2,260,321	1%	16%

(1)	See footnote1 on page 1.

(2)	Preliminary.

(3)	Includes allowance for credit losses for unfunded lending commitments. See page 23 for amounts by period.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

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SEGMENT DETAIL

NET REVENUES

(In millions of dollars)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020		2020		2020		2020		3Q20	4Q19	2019		2020		(Decrease)
Global Consumer Banking
North America	$	5,253	$	5,224	$	4,742	$	4,527	$	4,655	3%	(11%)	$	20,398	$	19,148	(6%)
Latin America		1,377		1,199		1,050		1,027		1,096	7%	(20%)		5,238		4,372	(17%)
Asia⁽¹⁾		1,829		1,751		1,547		1,619		1,554	(4%)	(15%)		7,335		6,471	(12%)
Total		8,459		8,174		7,339		7,173		7,305	2%	(14%)		32,971		29,991	(9%)

Institutional Clients Group
North America		3,314		4,947		4,987		3,920		3,331	(15%)	1%		13,459		17,185	28%
EMEA		2,738		3,470		3,392		3,085		2,867	(7%)	5%		12,006		12,814	7%
Latin America		1,297		1,418		1,207		1,141		1,072	(6%)	(17%)		5,166		4,838	(6%)
Asia		2,028		2,649		2,551		2,207		2,009	(9%)	(1%)		8,670		9,416	9%
Total		9,377		12,484		12,137		10,353		9,279	(10%)	(1%)		39,301		44,253	13%

Corporate / Other		542		73		290		(224)		(85)	62%	NM		2,014		54	(97%)

Total Citigroup - net revenues	$	18,378	$	20,731	$	19,766	$	17,302	$	16,499	(5%)	(10%)	$	74,286	$	74,298	-

(1)	Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 4

SEGMENT DETAIL

INCOME

(In millions of dollars)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020⁽¹⁾		2020⁽¹⁾		2020⁽¹⁾		2020		3Q20	4Q19	2019		2020		(Decrease)
Income (loss) from continuing operations

Global Consumer Banking
North America	$	970	$	(916)	$	(721)	$	690	$	1,006	46%	4%	$	3,224	$	59	(98%)
Latin America		234		(29)		13		117		176	50%	(25%)		901		277	(69%)
Asia ⁽²⁾		374		204		50		167		117	(30%)	(69%)		1,577		538	(66%)
Total		1,578		(741)		(658)		974		1,299	33%	(18%)		5,702		874	(85%)

Institutional Clients Group
North America		895		896		660		1,058		1,080	2%	21%		3,511		3,694	5%
EMEA		677		1,035		493		893		906	1%	34%		3,867		3,327	(14%)
Latin America		565		526		(194)		108		966	NM	71%		2,111		1,406	(33%)
Asia		741		1,169		921		860		722	(16%)	(3%)		3,455		3,672	6%
Total		2,878		3,626		1,880		2,919		3,674	26%	28%		12,944		12,099	(7%)

Corporate / Other		543		(337)		(165)		(716)		(325)	55%	NM		825		(1,543)	NM

Income from continuing operations	$	4,999	$	2,548	$	1,057	$	3,177	$	4,648	46%	(7%)	$	19,471	$	11,430	(41%)

Discontinued operations		(4)		(18)		(1)		(7)		6	NM	NM		(4)		(20)	NM

Net income attributable to noncontrolling interests		16		(6)		-		24		22	(8%)	38%		66		40	(39%)

Total Citigroup - net income	$	4,979	$	2,536	$	1,056	$	3,146	$	4,632	47%	(7%)	$	19,401	$	11,370	(41%)

Average assets (in billions)
North America	$	1,053	$	1,113	$	1,256	$	1,245	$	1,262	1%	20%	$	1,034	$	1,219	18%
EMEA⁽²⁾		357		378		412		412		419	2%	17%		363		405	12%
Latin America		133		129		128		129		129	-	(3%)		129		129	-
Asia⁽²⁾		359		366		378		380		393	3%	9%		356		379	6%
Corporate / Other		95		94		93		93		96	3%	1%		97		94	(3%)
Total	$	1,997	$	2,080	$	2,267	$	2,259	$	2,299	2%	15%	$	1,979	$	2,226	12%

Return on average assets (ROA) on net income (loss)
North America		0.70%		0.00%		(0.02%)		0.56%		0.66%				0.65%		0.31%
EMEA⁽²⁾		0.74%		1.09%		0.48%		0.84%		0.85%				1.05%		0.81%
Latin America		2.38%		1.55%		(0.57%)		0.69%		3.52%				2.33%		1.30%
Asia⁽²⁾		1.22%		1.51%		1.04%		1.08%		0.85%				1.41%		1.11%
Corporate / Other		2.24%		(1.50%)		(0.70%)		(3.09%)		(1.33%)				0.83%		(1.66%)
Total		0.99%		0.49%		0.19%		0.55%		0.80%				0.98%		0.51%

(1)	See footnote1 on page 1.

(2)	Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 5

GLOBAL CONSUMER BANKING

Page 1

(In millions of dollars, except as otherwise noted)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020⁽¹⁾		2020⁽¹⁾		2020⁽¹⁾		2020		3Q20	4Q19	2019		2020		(Decrease)
Net interest revenue	$	7,181	$	7,072	$	6,534	$	6,251	$	6,343	1%	(12%)	$	28,205	$	26,200	(7%)
Non-interest revenue		1,278		1,102		805		922		962	4%	(25%)		4,766		3,791	(20%)
Total revenues, net of interest expense		8,459		8,174		7,339		7,173		7,305	2%	(14%)		32,971		29,991	(9%)
Total operating expenses		4,373		4,417		4,058		4,217		4,511	7%	3%		17,628		17,203	(2%)
Net credit losses on loans		1,842		1,934		1,842		1,598		1,272	(20%)	(31%)		7,382		6,646	(10%)
Credit reserve build / (release) for loans		120		2,811		2,299		34		(193)	NM	NM		439		4,951	NM
Provision for credit losses on unfunded lending commitments		2		(1)		-		5		(4)	NM	NM		1		-	(100%)
Provisions for benefits and claims, HTM debt securities and other assets		25		20		38		45		2	(96%)	(92%)		73		105	44%
Provisions for credit losses and for benefits and claims (PBC)		1,989		4,764		4,179		1,682		1,077	(36%)	(46%)		7,895		11,702	48%
Income (loss) from continuing operations before taxes		2,097		(1,007)		(898)		1,274		1,717	35%	(18%)		7,448		1,086	(85%)
Income taxes (benefits)		519		(266)		(240)		300		418	39%	(19%)		1,746		212	(88%)
Income (loss) from continuing operations		1,578		(741)		(658)		974		1,299	33%	(18%)		5,702		874	(85%)
Noncontrolling interests		3		(1)		(2)		-		(1)	(100%)	NM		6		(4)	NM
Net income (loss)	$	1,575	$	(740)	$	(656)	$	974	$	1,300	33%	(17%)	$	5,696	$	878	(85%)
EOP assets (in billions)	$	407	$	403	$	423	$	435	$	434	-	7%
Average assets (in billions)		399		406		418	$	434	$	447	3%	12%	$	389	$	426	10%
Return on average assets		1.57%		(0.73%)		(0.63%)		0.89%		1.16%				1.46%		0.21%
Efficiency ratio		52%		54%		55%		59%		62%				53%		57%

Net credit losses as a % of average loans		2.51%		2.68%		2.73%		2.33%		1.83%				2.60%		2.39%

Revenue by business
Retail banking	$	3,124	$	3,046	$	2,836	$	2,916	$	2,936	1%	(6%)	$	12,549	$	11,734	(6%)
Cards ⁽²⁾		5,335		5,128		4,503		4,257		4,369	3%	(18%)		20,422		18,257	(11%)
Total	$	8,459	$	8,174	$	7,339	$	7,173	$	7,305	2%	(14%)	$	32,971	$	29,991	(9%)

Net credit losses on loans by business
Retail banking	$	227	$	230	$	200	$	190	$	185	(3%)	(19%)	$	910	$	805	(12%)
Cards ⁽²⁾		1,615		1,704		1,642		1,408		1,087	(23%)	(33%)		6,472		5,841	(10%)
Total	$	1,842	$	1,934	$	1,842	$	1,598	$	1,272	(20%)	(31%)	$	7,382	$	6,646	(10%)

Income from continuing operations by business
Retail banking	$	424	$	127	$	71	$	312	$	234	(25%)	(45%)	$	1,842	$	744	(60%)
Cards ⁽²⁾		1,154		(868)		(729)		662		1,065	61%	(8%)		3,860		130	(97%)
Total	$	1,578	$	(741)	$	(658)	$	974	$	1,299	33%	(18%)	$	5,702	$	874	(85%)

Foreign currency (FX) translation impact
Total revenue - as reported	$	8,459	$	8,174	$	7,339	$	7,173	$	7,305	2%	(14%)	$	32,971	$	29,991	(9%)
Impact of FX translation ⁽³⁾		(52)		65		170		100		-				(509)		-
Total revenues - Ex-FX ⁽³⁾	$	8,407	$	8,239	$	7,509	$	7,273	$	7,305	-	(13%)	$	32,462	$	29,991	(8%)

Total operating expenses – as reported	$	4,373	$	4,417	$	4,058	$	4,217	$	4,511	7%	3%	$	17,628	$	17,203	(2%)
Impact of FX translation ⁽³⁾		(26)		41		103		63		-				(276)		-
Total operating expenses - Ex-FX ⁽³⁾	$	4,347	$	4,458	$	4,161	$	4,280	$	4,511	5%	4%	$	17,352	$	17,203	(1%)

Total provisions for credit losses & PBC - as reported	$	1,989	$	4,764	$	4,179	$	1,682	$	1,077	(36%)	(46%)	$	7,895	$	11,702	48%
Impact of FX translation ⁽³⁾		(13)		20		72		17		-				(124)		-
Total provisions for credit losses & PBC - Ex-FX ⁽³⁾	$	1,976	$	4,784	$	4,251	$	1,699	$	1,077	(37%)	(45%)	$	7,771	$	11,702	51%

Net income (loss) – as reported	$	1,575	$	(740)	$	(656)	$	974	$	1,300	33%	(17%)	$	5,696	$	878	(85%)
Impact of FX translation ⁽³⁾		(9)		1		(4)		13		-				(74)		-
Total net income (loss) - Ex-FX ⁽³⁾	$	1,566	$	(739)	$	(660)	$	987	$	1,300	32%	(17%)	$	5,622	$	878	(84%)

(1)	See footnote1 on page 1.

(2)	Includes both Citi-Branded Cards and Citi Retail Services.

(3)	Reflects the impact of foreign currency (FX) translation into U.S. dollars at the fourth quarter of 2020 and year-to-date 2020 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 6

GLOBAL CONSUMER BANKING

Page 2


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)		2,348		2,334		2,327		2,321		2,303	(1%)	(2%)
Accounts (in millions)		55.9		55.9		55.5		55.5		53.7	(3%)	(4%)
Average deposits	$	282.6	$	290.1	$	301.9	$	319.8	$	333.2	4%	18%
Investment sales		22.7		29.6		25.6		30.2		29.2	(3%)	29%
Investment assets under management (AUMs):
AUMS		166.5		138.1		153.9		163.5		180.8	11%	9%
AUMs related to the LATAM retirement services business		38.4		29.1		33.0		35.9		40.8	14%	6%
Total AUMs	$	204.9	$	167.2	$	186.9	$	199.4	$	221.6	11%	8%
Average loans		123.0		123.1		121.8		125.6		127.6	2%	4%
EOP loans:
Mortgages	$	85.5	$	83.6	$	86.0	$	87.5	$	88.9	2%	4%
Personal, small business and other		39.3		36.6		37.6		38.3		40.1	5%	2%
EOP loans	$	124.8	$	120.2	$	123.6	$	125.8	$	129.0	3%	3%

Total net interest revenue (in millions)(1)	$	2,048	$	1,981	$	1,918	$	1,898	$	1,900	-	(7%)
As a % of average loans		6.61%		6.47%		6.33%		6.01%		5.92%

Net credit losses on loans (in millions)	$	227	$	230	$	200	$	190	$	185	(3%)	(19%)
As a % of average loans		0.73%		0.75%		0.66%		0.60%		0.58%
Loans 90+ days past due (in millions)(2)	$	438	$	429	$	497	$	497	$	632	27%	44%
As a % of EOP loans		0.35%		0.36%		0.40%		0.40%		0.49%
Loans 30-89 days past due (in millions)(2)	$	816	$	794	$	918	$	786	$	860	9%	5%
As a % of EOP loans		0.66%		0.66%		0.75%		0.63%		0.67%

Cards key indicators (in millions of dollars, except as otherwise noted)
EOP open accounts (in millions)		138.3		137.3		134.6		132.8		131.8	(1%)	(5%)
Purchase sales (in billions)	$	152.0	$	127.6	$	108.3	$	127.1	$	141.9	12%	(7%)

Average loans (in billions)(3)		168.0		167.2		149.7		146.8		148.5	1%	(12%)
EOP loans (in billions)(3)		175.1		159.1		149.0		146.6		153.1	4%	(13%)
Average yield(4)		13.62%		13.59%		13.40%		12.83%		12.65%
Total net interest revenue(5)	$	5,133	$	5,091	$	4,616	$	4,353	$	4,443	2%	(13%)
As a % of average loans(5)		12.12%		12.25%		12.40%		11.80%		11.90%
Net credit losses on loans	$	1,615	$	1,704	$	1,642	$	1,408	$	1,087	(23%)	(33%)
As a % of average loans		3.81%		4.10%		4.41%		3.82%		2.91%
Net credit margin(6)	$	3,722	$	3,422	$	2,853	$	2,852	$	3,290	15%	(12%)
As a % of average loans(6)		8.79%		8.23%		7.67%		7.73%		8.81%
Loans 90+ days past due(7)	$	2,299	$	2,174	$	1,969	$	1,479	$	1,875	27%	(18%)
As a % of EOP loans		1.31%		1.37%		1.32%		1.01%		1.22%
Loans 30-89 days past due(7)	$	2,185	$	2,076	$	1,585	$	1,612	$	1,657	3%	(24%)
As a % of EOP loans		1.25%		1.30%		1.06%		1.10%		1.08%

(1)	Also includes net interest revenue related to the average deposit balances in excess of the average loan portfolio.

(2)	The Loans 90+ days past due and 30-89 days past due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies. See footnote 2 on page 9.

(3)	Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)	Average yield is gross interest revenue earned on loans divided by average loans.

(5)	Net interest revenue includes certain fees that are recorded as interest revenue.

(6)	Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(7)

The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications in North America and Latin America that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period’s presentation.

Page 7

GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 1

(In millions of dollars, except as otherwise noted)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020⁽¹⁾		2020⁽¹⁾		2020⁽¹⁾		2020		3Q20	4Q19	2019		2020		(Decrease)

Net interest revenue	$	5,062	$	5,036	$	4,707	$	4,500	$	4,559	1%	(10%)	$	19,869	$	18,802	(5%)
Non-interest revenue		191		188		35		27		96	NM	(50%)		529		346	(35%)
Total revenues, net of interest expense		5,253		5,224		4,742		4,527		4,655	3%	(11%)		20,398		19,148	(6%)
Total operating expenses		2,450		2,572		2,382		2,444		2,544	4%	4%		10,154		9,942	(2%)
Net credit losses on loans		1,408		1,490		1,448		1,182		870	(26%)	(38%)		5,583		4,990	(11%)
Credit reserve build / (release) for loans		109		2,371		1,839		(10)		(85)	NM	NM		469		4,115	NM
Provision for credit losses on unfunded lending commitments		2		(1)		-		5		(4)	NM	NM		1		-	(100%)
Provisions for benefits and claims, HTM debt securities and other assets		3		5		19		(6)		(1)	83%	NM		19		17	(11%)
Provisions for credit losses and for benefits and claims		1,522		3,865		3,306		1,171		780	(33%)	(49%)		6,072		9,122	50%
Income (loss) from continuing operations before taxes		1,281		(1,213)		(946)		912		1,331	46%	4%		4,172		84	(98%)
Income taxes (benefits)		311		(297)		(225)		222		325	46%	5%		948		25	(97%)
Income (loss) from continuing operations		970		(916)		(721)		690		1,006	46%	4%		3,224		59	(98%)
Noncontrolling interests		-		-		-		-		-	-	-		-		-	-
Net income (loss)	$	970	$	(916)	$	(721)	$	690	$	1,006	46%	4%	$	3,224	$	59	(98%)
Average assets (in billions)	$	237	$	246	$	264	$	274	$	278	1%	17%	$	232	$	266	15%
Return on average assets		1.62%		(1.50%)		(1.10%)		1.00%		1.44%				1.39%		0.02%
Efficiency ratio		47%		49%		50%		54%		55%				50%		52%

Net credit losses as a % of average loans		2.90%		3.10%		3.22%		2.63%		1.93%				2.97%		2.72%

Revenue by business
Retail banking	$	1,108	$	1,130	$	1,122	$	1,113	$	1,092	(2%)	(1%)	$	4,529	$	4,457	(2%)
Citi-branded cards		2,439		2,347		2,218		2,061		2,132	3%	(13%)		9,165		8,758	(4%)
Citi retail services		1,706		1,747		1,402		1,353		1,431	6%	(16%)		6,704		5,933	(12%)
Total	$	5,253	$	5,224	$	4,742	$	4,527	$	4,655	3%	(11%)	$	20,398	$	19,148	(6%)

Net credit losses on loans by business
Retail banking	$	42	$	37	$	33	$	31	$	31	-	(26%)	$	161	$	132	(18%)
Citi-branded cards		723		781		780		647		500	(23%)	(31%)		2,864		2,708	(5%)
Citi retail services		643		672		635		504		339	(33%)	(47%)		2,558		2,150	(16%)
Total	$	1,408	$	1,490	$	1,448	$	1,182	$	870	(26%)	(38%)	$	5,583	$	4,990	(11%)

Income (loss) from continuing operations by business
Retail banking	$	52	$	(73)	$	(82)	$	50	$	(39)	NM	NM	$	196	$	(144)	NM
Citi-branded cards		555		(523)		(522)		424		642	51%	16%		1,742		21	(99%)
Citi retail services		363		(320)		(117)		216		403	87%	11%		1,286		182	(86%)
Total	$	970	$	(916)	$	(721)	$	690	$	1,006	46%	4%	$	3,224	$	59	(98%)

(1)	See footnote1 on page 1.

NM Not meaningful.

Reclassified to conform to the current period’s presentation.

Page 8

GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 2


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)		687		687		687		687		687	-	-
Accounts (in millions)		9.1		9.1		9.1		9.1		9.1	-	-
Average deposits	$	156.2	$	161.3	$	172.5	$	182.1	$	188.9	4%	21%
Investment sales		9.8		12.4		11.0		10.9		10.6	(3%)	8%
Investment AUMs		72.2		62.0		69.3		73.3		80.3	10%	11%

Average loans		49.8		50.5		52.2		53.4		52.8	(1%)	6%

EOP loans:
Mortgages		47.5		47.9		48.9		49.0		49.0	-	3%
Personal, small business and other		2.8		2.9		4.2		4.1		3.7	(10%)	32%
Total EOP loans	$	50.3	$	50.8	$	53.1	$	53.1	$	52.7	(1%)	5%

Mortgage originations⁽¹⁾	$	6.0	$	4.1	$	6.4	$	6.6	$	6.6	-	10%

Third-party mortgage servicing portfolio (EOP)		43.8		43.9		43.5		42.1		40.2	(5%)	(8%)

Net servicing and gain/(loss) on sale (in millions)		38.2		86.3		81.8		59.1		57.3	(3%)	50%

Saleable mortgage rate locks		2.0		2.9		2.2		3.3		2.6	(21%)	30%

Net interest revenue on loans (in millions)		178		184		179		179		174	(3%)	(2%)
As a % of average loans		1.42%		1.47%		1.38%		1.33%		1.31%

Net credit losses on loans (in millions)	$	42	$	37	$	33	$	31	$	31	-	(26%)
As a % of average loans		0.33%		0.29%		0.25%		0.23%		0.23%

Loans 90+ days past due (in millions)⁽²⁾	$	146	$	161	$	182	$	211	$	299	42%	NM
As a % of EOP loans		0.29%		0.32%		0.35%		0.40%		0.58%
Loans 30-89 days past due (in millions)⁽²⁾	$	334	$	298	$	440	$	378	$	328	(13%)	(2%)
As a % of EOP loans		0.67%		0.59%		0.84%		0.72%		0.63%

(1)	Originations of residential first mortgages.

(2)	The loans 90+ days past due and 30-89 days past due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) were $135 million and ($0.5 billion), $124 million and ($0.5 billion), $130 million and ($0.5 billion), $148 million and ($0.6 billion), and $171 million and ($0.7 billion) as of December 31, 2019, March 31, 2020, June 30, 2020, September 30, 2020 and December 31, 2020, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) were $72 million and ($0.5 billion), and $64 million and ($0.5 billion), $86 million and ($0.5 billion), $88 million and ($0.6 billion), and $98 million and ($0.7 billion) as of December 31, 2019, March 31, 2020, June 30, 2020, September 30, 2020 and December 31, 2020, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 9

GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 3


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19

Citi-Branded Cards Key Indicators (in millions of dollars, except as otherwise noted)⁽¹⁾
EOP open accounts (in millions)		34.9		35.0		34.6		34.5		34.5	-	(1%)
Purchase sales (in billions)	$	98.1	$	85.8	$	73.8	$	85.5	$	93.2	9%	(5%)
Average loans (in billions)⁽¹⁾		92.4		92.3		82.6		81.2		81.7	1%	(12%)
EOP loans (in billions)⁽¹⁾		96.3		88.4		82.6		81.1		84.0	4%	(13%)
Average yield ⁽²⁾		10.96%		10.86%		10.73%		10.33%		10.19%	(1%)	(7%)

Total net interest revenue ⁽³⁾	$	2,144	$	2,142	$	2,003	$	1,906	$	1,916	1%	(11%)
As a % of average loans ⁽³⁾		9.21%		9.33%		9.75%		9.34%		9.33%
Net credit losses on loans	$	723	$	781	$	780	$	647	$	500	(23%)	(31%)
As a % of average loans		3.10%		3.40%		3.80%		3.17%		2.43%
Net credit margin ⁽⁴⁾	$	1,715	$	1,564	$	1,432	$	1,412	$	1,630	15%	(5%)
As a % of average loans ⁽⁴⁾		7.36%		6.82%		6.97%		6.92%		7.94%
Loans 90+ days past due	$	915	$	891	$	784	$	574	$	686	20%	(25%)
As a % of EOP loans		0.95%		1.01%		0.95%		0.71%		0.82%
Loans 30-89 days past due⁽⁵⁾	$	814	$	770	$	594	$	624	$	589	(6%)	(28%)
As a % of EOP loans		0.85%		0.87%		0.72%		0.77%		0.70%


Citi Retail Services Key Indicators (in millions of dollars, except as otherwise noted)⁽¹⁾
EOP open accounts		82.9		81.9		80.1		78.6		77.9	(1%)	(6%)
Purchase sales (in billions)	$	25.1	$	18.0	$	16.9	$	19.9	$	23.4	18%	(7%)
Average loans (in billions)⁽¹⁾		50.5		50.5		46.2		44.5		44.9	1%	(11%)
EOP loans (in billions)⁽¹⁾		52.9		48.9		45.4		44.4		46.4	5%	(12%)
Average yield ⁽²⁾		17.66%		17.78%		17.29%		16.86%		16.73%	(1%)	(5%)

Total net interest revenue ⁽³⁾	$	2,121	$	2,119	$	1,887	$	1,788	$	1,861	4%	(12%)
As a % of average loans ⁽³⁾		16.66%		16.88%		16.43%		15.98%		16.49%
Net credit losses on loans	$	643	$	672	$	635	$	504	$	339	(33%)	(47%)
As a % of average loans		5.05%		5.35%		5.53%		4.51%		3.00%
Net credit margin ⁽⁴⁾	$	1,061	$	1,070	$	762	$	846	$	1,091	29%	3%
As a % of average loans ⁽⁴⁾		8.34%		8.52%		6.63%		7.56%		9.67%
Loans 90+ days past due⁽⁵⁾	$	1,012	$	958	$	811	$	557	$	644	16%	(36%)
As a % of EOP loans		1.91%		1.96%		1.79%		1.25%		1.39%
Loans 30-89 days past due⁽⁵⁾	$	945	$	903	$	611	$	610	$	639	5%	(32%)
As a % of EOP loans		1.79%		1.85%		1.35%		1.37%		1.38%

(1)	Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(2)	Average yield is calculated as gross interest revenue earned on loans divided by average loans.

(3)	Net interest revenue includes certain fees that are recorded as interest revenue.

(4)	Net credit margin represents total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(5)	The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period's presentation.

Page 10

GLOBAL CONSUMER BANKING

LATIN AMERICA ⁽¹⁾

Page 1

(In millions of dollars, except as otherwise noted)

											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020⁽²⁾		2020⁽²⁾		2020⁽²⁾		2020		3Q20	4Q19	2019		2020		(Decrease)

Net interest revenue	$	931	$	887	$	755	$	697	$	739	6%	(21%)	$	3,639	$	3,078	(15%)
Non-interest revenue ⁽²⁾		446		312		295		330		357	8%	(20%)		1,599		1,294	(19%)
Total revenues, net of interest expense		1,377		1,199		1,050		1,027		1,096	7%	(20%)		5,238		4,372	(17%)
Total operating expenses		782		705		608		655		762	16%	(3%)		2,883		2,730	(5%)
Net credit losses on loans		259		271		205		228		162	(29%)	(37%)		1,109		866	(22%)
Credit reserve build / (release) for loans		(5)		256		209		(66)		(83)	(26%)	NM		(38)		316	NM
Provision for credit losses on unfunded lending commitments		-		-		-		-		-	-	-		-		-	-
Provisions for benefits and claims, HTM debt securities and other assets		22		15		16		47		9	(81%)	(59%)		54		87	61%
Provisions for credit losses and for benefits and claims (PBC)		276		542		430		209		88	(58%)	(68%)		1,125		1,269	13%
Income (loss) from continuing operations before taxes		319		(48)		12		163		246	51%	(23%)		1,230		373	(70%)
Income taxes (benefits)		85		(19)		(1)		46		70	52%	(18%)		329		96	(71%)
Income (loss) from continuing operations		234		(29)		13		117		176	50%	(25%)		901		277	(69%)
Noncontrolling interests		-		-		-		-		-	-	-		-		-	-
Net income (loss)	$	234	$	(29)	$	13	$	117	$	176	50%	(25%)	$	901	$	277	(69%)
Average assets (in billions)	$	37	$	35	$	30	$	31	$	33	6%	(11%)	$	35	$	32	(9%)
Return on average assets		2.51%		(0.33%)		0.17%		1.50%		2.12%				2.57%		0.87%
Efficiency ratio		57%		59%		58%		64%		70%				55%		62%

Net credit losses on loans as a percentage of average loans		5.91%		6.53%		6.15%		6.67%		4.51%				6.45%		5.97%

Revenue by business
Retail banking	$	932	$	783	$	705	$	737	$	784	6%	(16%)	$	3,585	$	3,009	(16%)
Citi-branded cards		445		416		345		290		312	8%	(30%)		1,653		1,363	(18%)
Total	$	1,377	$	1,199	$	1,050	$	1,027	$	1,096	7%	(20%)	$	5,238	$	4,372	(17%)

Net credit losses on loans by business
Retail banking	$	116	$	127	$	92	$	90	$	68	(24%)	(41%)	$	494	$	377	(24%)
Citi-branded cards		143		144		113		138		94	(32%)	(34%)		615		489	(20%)
Total	$	259	$	271	$	205	$	228	$	162	(29%)	(37%)	$	1,109	$	866	(22%)

Income from continuing operations by business
Retail banking	$	141	$	(20)	$	(4)	$	76	$	101	33%	(28%)	$	600	$	153	(75%)
Citi-branded cards		93		(9)		17		41		75	83%	(19%)		301		124	(59%)
Total	$	234	$	(29)	$	13	$	117	$	176	50%	(25%)	$	901	$	277	(69%)

FX translation impact
Total revenue - as reported	$	1,377	$	1,199	$	1,050	$	1,027	$	1,096	7%	(20%)	$	5,238	$	4,372	(17%)
Impact of FX translation⁽³⁾		(76)		7		113		73		-				(473)		-
Total revenues - Ex-FX⁽³⁾	$	1,301	$	1,206	$	1,163	$	1,100	$	1,096	-	(16%)	$	4,765	$	4,372	(8%)

Total operating expenses - as reported	$	782	$	705	$	608	$	655	$	762	16%	(3%)	$	2,883	$	2,730	(5%)
Impact of FX translation⁽³⁾		(41)		4		63		44		-				(246)		-
Total operating expenses - Ex-FX ⁽³⁾	$	741	$	709	$	671	$	699	$	762	9%	3%	$	2,637	$	2,730	4%

Total provisions for credit losses and PBC - as reported	$	276	$	542	$	430	$	209	$	88	(58%)	(68%)	$	1,125	$	1,269	13%
Impact of FX translation⁽³⁾		(16)		3		55		13		-				(115)		-
Total provisions for credit losses and PBC - Ex-FX⁽³⁾	$	260	$	545	$	485	$	222	$	88	(60%)	(66%)	$	1,010	$	1,269	26%

Net income (loss) - as reported	$	234	$	(29)	$	13	$	117	$	176	50%	(25%)	$	901	$	277	(69%)
Impact of FX translation⁽³⁾		(13)		(1)		(4)		11		-				(78)		-
Total net income (loss) - Ex-FX⁽³⁾	$	221	$	(30)	$	9	$	128	$	176	38%	(20%)	$	823	$	277	(66%)

(1)	Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)	See footnote1 on page 1.

(3)	Reflects the impact of foreign currency (FX) translation into U.S. dollars at the fourth quarter of 2020 and year-to-date 2020 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 11

GLOBAL CONSUMER BANKING

LATIN AMERICA

Page 2


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)		1,419		1,411		1,406		1,401		1,392	(1%)	(2%)
Accounts (in millions)		30.1		29.9		29.5		29.3		27.3	(7%)	(9%)
Average deposits	$	23.0	$	22.9	$	20.6	$	22.5	$	24.3	8%	6%
Investment sales		3.7		3.7		3.1		3.5		3.7	6%	-
Investment AUMs:
AUMS		25.4		20.1		22.2		23.4		27.1	16%	7%
AUMs related to the retirement services business		38.4		29.1		33.0		35.9		40.8	14%	6%
Total AUMs		63.8		49.2		55.2		59.3		67.9	15%	6%
Average loans		11.6		11.1		9.1		9.3		9.6	3%	(17%)
EOP loans:
Mortgages		4.7		3.7		3.7		3.8		4.0	5%	(15%)
Personal, small business and other		7.0		5.5		5.3		5.4		5.8	7%	(17%)
Total EOP loans	$	11.7	$	9.2	$	9.0	$	9.2	$	9.8	7%	(16%)

Total net interest revenue (in millions)⁽¹⁾	$	578	$	548	$	473	$	480	$	503	5%	(13%)
As a % of average loans⁽¹⁾		19.77%		19.86%		20.91%		20.53%		20.84%
Net credit losses on loans (in millions)	$	116	$	127	$	92	$	90	$	68	(24%)	(41%)
As a % of average loans		3.97%		4.60%		4.07%		3.85%		2.82%
Loans 90+ days past due (in millions)	$	106	$	90	$	121	$	105	$	130	24%	23%
As a % of EOP loans		0.91%		0.98%		1.34%		1.14%		1.33%
Loans 30-89 days past due (in millions)	$	180	$	140	$	151	$	136	$	220	62%	22%
As a % of EOP loans		1.54%		1.52%		1.68%		1.48%		2.24%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP open accounts (in millions)		5.3		5.2		5.0		4.9		4.7	(4%)	(11%)
Purchase sales	$	5.4	$	4.0	$	2.6	$	3.3	$	4.4	33%	(19%)
Average loans⁽²⁾	$	5.8	$	5.6	$	4.3	$	4.3	$	4.7	9%	(19%)
EOP loans⁽²⁾	$	6.0	$	4.5	$	4.2	$	4.3	$	4.8	12%	(20%)
Average yield⁽³⁾		24.91%		25.03%		25.50%		21.28%		21.01%	(1%)	(16%)

Total net interest revenue (in millions)⁽⁴⁾	$	353	$	339	$	282	$	217	$	236	9%	(33%)
As a % of average loans⁽⁴⁾		24.15%		24.35%		26.38%		20.08%		19.98%
Net credit losses on loans (in millions)	$	143	$	144	$	113	$	138	$	94	(32%)	(34%)
As a % of average loans		9.78%		10.34%		10.57%		12.77%		7.96%
Net credit margin (in millions)⁽⁵⁾	$	307	$	277	$	235	$	160	$	229	43%	(25%)
As a % of average loans⁽⁵⁾		21.00%		19.89%		21.98%		14.80%		19.38%
Loans 90+ days past due (in millions)⁽⁶⁾	$	165	$	121	$	160	$	106	$	233	NM	41%
As a % of EOP loans		2.75%		2.69%		3.81%		2.47%		4.85%
Loans 30-89 days past due (in millions)⁽⁶⁾	$	159	$	132	$	111	$	89	$	170	91%	7%
As a % of EOP loans		2.65%		2.93%		2.64%		2.07%		3.54%

(1)	Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(2)	Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3)	Average yield is gross interest revenue earned on loans divided by average loans.

(4)	Net interest revenue includes certain fees that are recorded as interest revenue.

(5)	Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(6)	The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 12

GLOBAL CONSUMER BANKING

ASIA ⁽¹⁾

PAGE 1

(In millions of dollars, except as otherwise noted)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020⁽²⁾		2020⁽²⁾		2020⁽²⁾		2020		3Q20	4Q19	2019		2020		(Decrease)

Net interest revenue	$	1,188	$	1,149	$	1,072	$	1,054	$	1,045	(1%)	(12%)	$	4,697	$	4,320	(8%)
Non-interest revenue		641		602		475		565		509	(10%)	(21%)		2,638		2,151	(18%)
Total revenues, net of interest expense		1,829		1,751		1,547		1,619		1,554	(4%)	(15%)		7,335		6,471	(12%)
Total operating expenses		1,141		1,140		1,068		1,118		1,205	8%	6%		4,591		4,531	(1%)
Net credit losses on loans		175		173		189		188		240	28%	37%		690		790	14%
Credit reserve build / (release) for loans		16		184		251		110		(25)	NM	NM		8		520	NM
Provision for credit losses on unfunded lending commitments		-		-		-		-		-	-	-		-		-	-
Provisions for benefits and claims, HTM debt securities and other assets		-		-		3		4		(6)	NM	NM		-		1	100%
Provisions for credit losses and for benefits and claims (PBC)		191		357		443		302		209	(31%)	9%		698		1,311	88%
Income from continuing operations before taxes		497		254		36		199		140	(30%)	(72%)		2,046		629	(69%)
Income taxes (benefits)		123		50		(14)		32		23	(28%)	(81%)		469		91	(81%)
Income from continuing operations		374		204		50		167		117	(30%)	(69%)		1,577		538	(66%)
Noncontrolling interests		3		(1)		(2)		-		(1)	(100%)	NM		6		(4)	NM
Net income	$	371	$	205	$	52	$	167	$	118	(29%)	(68%)	$	1,571	$	542	(65%)
Average assets (in billions)	$	125	$	125	$	124	$	129	$	136	5%	9%	$	122	$	129	6%
Return on average assets		1.18%		0.66%		0.17%		0.52%		0.35%				1.29%		0.42%
Efficiency ratio		62%		65%		69%		69%		78%				63%		70%

Net credit losses on loans as a percentage of average loans		0.86%		0.87%		0.99%		0.94%		1.16%				0.88%		0.99%

Revenue by business
Retail banking	$	1,084	$	1,133	$	1,009	$	1,066	$	1,060	(1%)	(2%)	$	4,435	$	4,268	(4%)
Citi-branded cards		745		618		538		553		494	(11%)	(34%)		2,900		2,203	(24%)
Total	$	1,829	$	1,751	$	1,547	$	1,619	$	1,554	(4%)	(15%)	$	7,335	$	6,471	(12%)

Net credit losses on loans by business
Retail banking	$	69	$	66	$	75	$	69	$	86	25%	25%	$	255	$	296	16%
Citi-branded cards		106		107		114		119		154	29%	45%		435		494	14%
Total	$	175	$	173	$	189	$	188	$	240	28%	37%	$	690	$	790	14%

Income from continuing operations by business
Retail banking	$	231	$	220	$	157	$	186	$	172	(8%)	(26%)	$	1,046	$	735	(30%)
Citi-branded cards		143		(16)		(107)		(19)		(55)	NM	NM		531		(197)	NM
Total	$	374	$	204	$	50	$	167	$	117	(30%)	(69%)	$	1,577	$	538	(66%)

FX translation impact
Total revenue - as reported	$	1,829	$	1,751	$	1,547	$	1,619	$	1,554	(4%)	(15%)	$	7,335	$	6,471	(12%)
Impact of FX translation ⁽³⁾		24		58		57		27		-				(36)		-
Total revenues - Ex-FX ⁽³⁾	$	1,853	$	1,809	$	1,604	$	1,646	$	1,554	(6%)	(16%)	$	7,299	$	6,471	(11%)

Total operating expenses - as reported	$	1,141	$	1,140	$	1,068	$	1,118	$	1,205	8%	6%	$	4,591	$	4,531	(1%)
Impact of FX translation ⁽³⁾		15		37		40		19		-				(30)		-
Total operating expenses - Ex-FX ⁽³⁾	$	1,156	$	1,177	$	1,108	$	1,137	$	1,205	6%	4%	$	4,561	$	4,531	(1%)

Total provisions for credit losses and PBC - as reported	$	191	$	357	$	443	$	302	$	209	(31%)	9%	$	698	$	1,311	88%
Impact of FX translation ⁽³⁾		3		17		17		4		-				(9)		-
Total provisions for credit losses and PBC - Ex-FX⁽³⁾	$	194	$	374	$	460	$	306	$	209	(32%)	8%	$	689	$	1,311	90%

Net income - as reported	$	371	$	205	$	52	$	167	$	118	(29%)	(68%)	$	1,571	$	542	(65%)
Impact of FX translation ⁽³⁾		4		2		-		2		-				4		-
Total net income - Ex-FX ⁽³⁾	$	375	$	207	$	52	$	169	$	118	(30%)	(69%)	$	1,575	$	542	(66%)

(1)	Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)	See footnote1 on page 1.

(3)	Reflects the impact of foreign currency (FX) translation into U.S. dollars at the fourth quarter of 2020 and year-to-date 2020 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 13

GLOBAL CONSUMER BANKING

ASIA ⁽¹⁾

PAGE 2


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)		242		236		234		233		224	(4%)	(7%)
Accounts (in millions)		16.7		16.9		16.9		17.1		17.3	1%	4%
Average deposits	$	103.4	$	105.9	$	108.8	$	115.2	$	120.0	4%	16%
Investment sales		9.2		13.5		11.5		15.8	$	14.9	(6%)	62%
Investment AUMs		68.9		56.0		62.4	$	66.8	$	73.4	10%	7%
Average loans		61.6		61.5		60.5	$	62.9	$	65.2	4%	6%
EOP loans:
Mortgages		33.3		32.0		33.4	$	34.7	$	35.9	3%	8%
Personal, small business and other		29.5		28.2		28.1		28.8		30.6	6%	4%
Total EOP loans	$	62.8	$	60.2	$	61.5	$	63.5	$	66.5	5%	6%

Total net interest revenue (in millions)⁽²⁾	$	673	$	658	$	628	$	612	$	615	-	(9%)
As a % of average loans ⁽²⁾		4.33%		4.30%		4.17%		3.87%		3.75%
Net credit losses on loans (in millions)	$	69	$	66	$	75	$	69	$	86	25%	25%
As a % of average loans		0.44%		0.43%		0.50%		0.44%		0.52%
Loans 90+ days past due (in millions)	$	186	$	178	$	194	$	181	$	203	12%	9%
As a % of EOP Loans		0.30%		0.30%		0.32%		0.29%		0.31%
Loans 30-89 days past due (in millions)	$	302	$	356	$	327	$	272	$	312	15%	3%
As a % of EOP loans		0.48%		0.59%		0.53%		0.43%		0.47%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP open accounts (in millions)		15.2		15.2		14.9		14.8		14.7	(1%)	(3%)
Purchase sales	$	23.4	$	19.8	$	15.0	$	18.4	$	20.9	14%	(11%)
Average loans ⁽³⁾	$	19.3	$	18.8	$	16.6	$	16.8	$	17.2	2%	(11%)
EOP loans ⁽³⁾	$	19.9	$	17.3	$	16.8	$	16.8	$	17.9	7%	(10%)
Average yield ⁽⁴⁾		12.42%		12.37%		12.78%		11.99%		11.47%	(4%)	(8%)

Total net interest revenue (in millions)⁽⁵⁾	$	515	$	491	$	444	$	442	$	430	(3%)	(17%)
As a % of average loans⁽⁶⁾		10.59%		10.50%		10.76%		10.47%		9.95%
Net credit losses on loans (in millions)	$	106	$	107	$	114	$	119	$	154	29%	45%
As a % of average loans		2.18%		2.29%		2.76%		2.82%		3.56%
Net credit margin (in millions)⁽⁶⁾	$	639	$	511	$	424	$	434	$	340	(22%)	(47%)
As a % of average loans⁽⁶⁾		13.14%		10.93%		10.27%		10.28%		7.86%
Loans 90+ days past due	$	207	$	204	$	214	$	242	$	312	29%	51%
As a % of EOP loans		1.04%		1.18%		1.27%		1.44%		1.74%
Loans 30-89 days past due	$	267	$	271	$	269	$	289	$	259	(10%)	(3%)
As a % of EOP loans		1.34%		1.57%		1.60%		1.72%		1.45%

(1)	Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)	Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(3)	Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)	Average yield is gross interest revenue earned on loans divided by average loans.

(5)	Net interest revenue includes certain fees that are recorded as interest revenue.

(6)	Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Page 14

INSTITUTIONAL CLIENTS GROUP

(In millions of dollars, except as otherwise noted)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020		2020		2020		2020		3Q20	4Q19	2019		2020		(Decrease)

Commissions and fees	$	1,103	$	1,222	$	1,027	$	1,099	$	1,064	(3%)	(4%)	$	4,462	$	4,412	(1%)
Administration and other fiduciary fees		657		691		684		747		755	1%	15%		2,756		2,877	4%
Investment banking		1,181		1,231		1,526		1,145		1,107	(3%)	(6%)		4,440		5,009	13%
Principal transactions		1,405		5,359		3,909		2,292		1,748	(24%)	24%		8,562		13,308	55%
Other ⁽¹⁾		509		(114)		419		597		247	(59%)	(51%)		1,829		1,149	(37%)
Total non-interest revenue		4,855		8,389		7,565		5,880		4,921	(16%)	1%		22,049		26,755	21%
Net interest revenue (including dividends)		4,522		4,095		4,572		4,473		4,358	(3%)	(4%)		17,252		17,498	1%
Total revenues, net of interest expense		9,377		12,484		12,137		10,353		9,279	(10%)	(1%)		39,301		44,253	13%
Total operating expenses		5,446		5,810		5,933		5,778		5,556	(4%)	2%		22,224		23,077	4%
Net credit losses on loans		115		127		324		326		210	(36%)	83%		394		987	NM
Credit reserve build / (release) for loans		57		1,316		3,370		106		(1,620)	NM	NM		71		3,172	NM
Provision for credit losses on unfunded lending commitments		74		553		107		423		352	(17%)	NM		98		1,435	NM
Provisions for credit losses for HTM debt securities and other assets		-		8		53		(17)		(23)	(35%)	NM		-		21	NM
Provision for credit losses		246		2,004		3,854		838		(1,081)	NM	NM		563		5,615	NM
Income from continuing operations before taxes		3,685		4,670		2,350		3,737		4,804	29%	30%		16,514		15,561	(6%)
Income taxes		807		1,044		470		818		1,130	38%	40%		3,570		3,462	(3%)
Income from continuing operations		2,878		3,626		1,880		2,919		3,674	26%	28%		12,944		12,099	(7%)
Noncontrolling interests		11		(1)		5		24		22	(8%)	100%		40		50	25%
Net income	$	2,867	$	3,627	$	1,875	$	2,895	$	3,652	26%	27%	$	12,904	$	12,049	(7%)
EOP assets (in billions)	$	1,447	$	1,723	$	1,716	$	1,703	$	1,730	2%	20%
Average assets (in billions)		1,503		1,580		1,756		1,732		1,756	1%	17%	$	1,493	$	1,706	14%
Return on average assets (ROA)		0.76%		0.92%		0.43%		0.66%		0.83%				0.86%		0.71%
Efficiency ratio		58%		47%		49%		56%		60%				57%		52%

Revenue by region
North America	$	3,314	$	4,947	$	4,987	$	3,920	$	3,331	(15%)	1%	$	13,459	$	17,185	28%
EMEA		2,738		3,470		3,392		3,085		2,867	(7%)	5%		12,006		12,814	7%
Latin America		1,297		1,418		1,207		1,141		1,072	(6%)	(17%)		5,166		4,838	(6%)
Asia		2,028		2,649		2,551		2,207		2,009	(9%)	(1)%		8,670		9,416	9%
Total revenues, net of interest expense	$	9,377	$	12,484	$	12,137	$	10,353	$	9,279	(10%)	(1)%	$	39,301	$	44,253	13%

Income (loss) from continuing operations by region
North America	$	895	$	896	$	660	$	1,058	$	1,080	2%	21%	$	3,511	$	3,694	5%
EMEA		677		1,035		493		893		906	1%	34%		3,867		3,327	(14%)
Latin America		565		526		(194)		108		966	NM	71%		2,111		1,406	(33%)
Asia		741		1,169		921		860		722	(16%)	(3%)		3,455		3,672	6%
Income from continuing operations	$	2,878	$	3,626	$	1,880	$	2,919	$	3,674	26%	28%	$	12,944	$	12,099	(7%)

Average loans by region (in billions)
North America	$	191	$	196	$	215	$	198	$	193	(3%)	1%	$	188	$	201	7%
EMEA		89		88		91		88		86	(2%)	(3%)		87		88	1%
Latin America		38		38		43		40		35	(13%)	(8%)		40		39	(3%)
Asia		73		73		73		71		68	(4%)	(7%)		73		71	(3%)
Total	$	391	$	395	$	422	$	397	$	382	(4%)	(2%)	$	388	$	399	3%

EOP deposits by region (in billions)
North America	$	375	$	444	$	471	$	476	$	472	(1%)	26%
EMEA		190		210		212		218		218	-	15%
Latin America		36		36		40		43		44	2%	22%
Asia		167		188		185		188		190	1%	14%
Total	$	768	$	878	$	908	$	925	$	924	-	20%

EOP deposits by business (in billions)
Treasury and trade solutions	$	536	$	621	$	658	$	659	$	651	(1%)	21%
All other ICG businesses		232		257		250		266		273	3%	18%
Total	$	768	$	878	$	908	$	925	$	924	-	20%

(1)	Full year 2019 includes a $355 million gain on Citi's investment in Tradeweb.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 15

INSTITUTIONAL CLIENTS GROUP

REVENUES BY BUSINESS

(In millions of dollars, except as otherwise noted)

											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020		2020		2020		2020		3Q20	4Q19	2019		2020		(Decrease)
Revenue Details
Investment banking
Advisory	$	373	$	386	$	229	$	163	$	232	42%	(38%)	$	1,259	$	1,010	(20%)
Equity underwriting		240		180		491		484		438	(10%)	83%		973		1,593	64%
Debt underwriting		738		788		1,039		740		617	(17%)	(16%)		2,984		3,184	7%
Total investment banking		1,351		1,354		1,759		1,387		1,287	(7%)	(5%)		5,216		5,787	11%
Treasury and trade solutions		2,608		2,423		2,307		2,394		2,400	-	(8%)		10,293		9,524	(7%)
Corporate lending - excluding gain/(loss) on loan hedges⁽¹⁾		732		448		646		538		552	3%	(25%)		2,921		2,184	(25%)
Private bank - excluding gain/(loss) on loan hedges⁽¹⁾		847		949		956		938		894	(5%)	6%		3,460		3,737	8%
Total banking revenues (ex-gain/(loss) on loan hedges)⁽¹⁾	$	5,538	$	5,174	$	5,668	$	5,257	$	5,133	(2%)	(7%)	$	21,890	$	21,232	(3%)

Gain/(loss) on loan hedges⁽¹⁾		(93)		816		(431)		(124)		(312)	NM	NM		(432)		(51)	88%
Total banking revenues including g/(l) on loan hedges(1)	$	5,445	$	5,990	$	5,237	$	5,133	$	4,821	(6%)	(11%)	$	21,458	$	21,181	(1%)

Fixed income markets	$	2,898	$	4,786	$	5,595	$	3,788	$	3,087	(19%)	7%	$	12,884	$	17,256	34%
Equity markets		516		1,169		770		875		810	(7%)	57%		2,908		3,624	25%
Securities services		647		645		619		631		650	3%	-		2,631		2,545	(3%)
Other		(129)		(106)		(84)		(74)		(89)	(20%)	31%		(580)		(353)	39%
Total markets and securities services	$	3,932	$	6,494	$	6,900	$	5,220	$	4,458	(15%)	13%	$	17,843	$	23,072	29%

Total revenues, net of interest expense	$	9,377	$	12,484	$	12,137	$	10,353	$	9,279	(10%)	(1%)	$	39,301	$	44,253	13%

Taxable-equivalent adjustments ⁽²⁾	$	117	$	86	$	88	$	104	$	137	32%	17%	$	448	$	415	(7%)

Total ICG revenues including taxable-equivalent adjustments⁽²⁾	$	9,494	$	12,570	$	12,225	$	10,457	$	9,416	(10%)	(1%)	$	39,749	$	44,668	12%

Commissions and fees	$	216	$	189	$	154	$	159	$	175	10%	(19%)	$	782	$	677	(13%)
Principal transactions ⁽³⁾		1,334		3,549		4,009		2,178		1,782	(18%)	34%		7,661		11,518	50%
Other ⁽⁴⁾		251		(63)		234		301		107	(64%)	(57%)		1,117		579	(48%)
Total non-interest revenue	$	1,801	$	3,675	$	4,397	$	2,638	$	2,064	(22%)	15%	$	9,560	$	12,774	34%
Net interest revenue		1,097		1,111		1,198		1,150		1,023	(11%)	(7%)		3,324		4,482	35%
Total fixed income markets	$	2,898	$	4,786	$	5,595	$	3,788	$	3,087	(19%)	7%	$	12,884	$	17,256	34%

Rates and currencies	$	2,214	$	4,034	$	3,582	$	2,520	$	2,009	(20%)	(9%)	$	9,225	$	12,145	32%
Spread products / other fixed income		684		752		2,013		1,268		1,078	(15%)	58%		3,659		5,111	40%
Total fixed income markets	$	2,898	$	4,786	$	5,595	$	3,788	$	3,087	(19%)	7%	$	12,884	$	17,256	34%

Commissions and fees	$	267	$	362	$	305	$	279	$	299	7%	12%	$	1,121	$	1,245	11%
Principal transactions ⁽³⁾		(16)		774		193		125		189	51%	NM		775		1,281	65%
Other		153		8		2		267		45	(83%)	(71%)		172		322	87%
Total non-interest revenue	$	404	$	1,144	$	500	$	671	$	533	(21%)	32%	$	2,068	$	2,848	38%
Net interest revenue		112		25		270		204		277	36%	NM		840		776	(8%)
Total equity markets	$	516	$	1,169	$	770	$	875	$	810	(7%)	57%	$	2,908	$	3,624	25%

(1)

Credit derivatives are used to economically hedge a portion of the corporate loan portfolio that includes both accrual loans and loans at fair value. Gain/(loss) on loan hedges includes the mark-to-market on the credit derivatives partially offset by the mark-to-market on the loans in the portfolio that are at fair value. Hedges on accrual loans reflect the mark-to-market on credit derivatives used to economically hedge the corporate loan accrual portfolio. The fixed premium costs of these hedges are netted against the private bank and corporate lending revenues to reflect the cost of credit protection. Citigroup’s results of operations excluding the impact of gain/(loss) on loan hedges are non-GAAP financial measures.

(2)	Primarily relates to income tax credits related to affordable housing and alternative energy investments as well as tax exempt income from municipal bond investments.

(3)	Excludes principal transactions revenues of ICG businesses other than Markets, primarily treasury and trade solutions and the private bank.

(4)	Full year 2019 includes a $355 million gain on Citi's investment in Tradeweb.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 16

CORPORATE / OTHER ⁽¹⁾

(In millions of dollars, except as otherwise noted)


											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020		2020		2020		2020		3Q20	4Q19	2019		2020		(Decrease)
Net interest revenue	$	294	$	325	$	(26)	$	(231)	$	(218)	6%	NM	$	1,890	$	(150)	NM
Non-interest revenue		248		(252)		316		7		133	NM	(46%)		124		204	65%
Total revenues, net of interest expense		542		73		290		(224)		(85)	62%	NM		2,014		54	(97%)
Total operating expenses		635		416		469		969		647	(33%)	2%		2,150		2,501	16%
Net credit losses		(13)		(2)		(5)		(5)		(10)	(100%)	23%		(8)		(22)	NM
Credit reserve build / (release)		2		191		160		(128)		(35)	73%	NM		(60)		188	NM
Provisions for benefits and claims, HTM debt securities and other assets		-		(2)		3		1		(1)	NM	(100%)		-		1	100%
Provision for unfunded lending commitments		(2)		5		6		(4)		4	NM	NM		(7)		11	NM
Total provisions for credit losses and for benefits and claims		(13)		192		164		(136)		(42)	69%	NM		(75)		178	NM
Income from continuing operations before taxes		(80)		(535)		(343)		(1,057)		(690)	35%	NM		(61)		(2,625)	NM
Income taxes (benefits)⁽²⁾		(623)		(198)		(178)		(341)		(365)	(7%)	41%		(886)		(1,082)	(22%)
Income (loss) from continuing operations		543		(337)		(165)		(716)		(325)	55%	NM		825		(1,543)	NM
Income (loss) from discontinued operations, net of taxes		(4)		(18)		(1)		(7)		6	NM	NM		(4)		(20)	NM
Noncontrolling interests		2		(4)		(3)		-		1	100%	(50%)		20		(6)	NM
Net income (loss)	$	537	$	(351)	$	(163)	$	(723)	$	(320)	56%	NM	$	801	$	(1,557)	NM
EOP assets (in billions)	$	97	$	94	$	94	$	96	$	96	-	(1%)
Average assets (in billions)		95		94		93		93		96	3%	1%	$	97	$	94	(3%)
Return on average assets		2.24%		(1.50%)		(0.70%)		(3.09%)		(1.33%)				0.83%		(1.66%)


Consumer - North America⁽³⁾ - Key Indicators
Average loans (in billions)	$	10.4	$	9.4	$	8.9	$	8.2	$	7.4	(10%)	(29%)
EOP loans (in billions)		9.6		9.1		8.6		7.7		6.6	(14%)	(31%)
Net interest revenue		77		74		86		54		42	(22%)	(45%)
As a % of average loans		2.94%		3.17%		3.89%		2.62%		2.26%
Net credit losses (recoveries)	$	(12)	$	-	$	(5)	$	(4)	$	(10)	NM	17%
As a % of average loans		(0.46%)		0.00%		(0.23%)		(0.19%)		(0.54%)
Loans 90+ days past due ⁽⁴⁾	$	278	$	281	$	295	$	278	$	313	13%	13%
As a % of EOP loans		3.02%		3.23%		3.60%		3.86%		5.13%
Loans 30-89 days past due ⁽⁴⁾	$	295	$	252	$	261	$	198	$	179	(10%)	(39%)
As a % of EOP loans		3.21%		2.90%		3.18%		2.75%		2.93%

(1)

Includes certain unallocated costs of global staff functions (including finance, risk, human resources, legal and compliance), other corporate expenses and unallocated global operations and technology expenses and income taxes, as well as Corporate Treasury, certain North America legacy consumer loan portfolios, other legacy assets and discontinued operations.

(2)

(3)	Results and amounts primarily relate to consumer mortgages.

(4)	The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) for each period were $172 million and ($0.4 billion), $167 million and ($0.4 billion), $173 million and ($0.4 billion), and $172 million and ($0.5 billion), and $183 million and ($0.5 billion) as of December 31, 2019, March 31, 2020, June 30, 2020, September 30, 2020 and December 31, 2020, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) for each period were $55 million and ($0.4 billion), $58 million and ($0.4 billion), $57 million and ($0.4 billion), and $66 million and ($0.5 billion), and $73 million and ($0.5 billion) as of December 31, 2019, March 31, 2020, June 30, 2020, September 30, 2020 and December 31, 2020, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 17

AVERAGE BALANCES AND INTEREST RATES ^{(1)(2)(3)(4)(5)}

Taxable Equivalent Basis


	Average Volumes						Interest						% Average Rate ⁽⁴⁾
	Fourth		Third		Fourth		Fourth		Third		Fourth		Fourth		Third		Fourth
	Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter
In millions of dollars, except as otherwise noted	2019		2020		2020⁽⁵⁾		2019		2020		2020⁽⁵⁾		2019		2020		2020⁽⁵⁾
Assets
Deposits with banks	$	195,268	$	307,845	$	334,056	$	603	$	116	$	126	1.23	%	0.15	%	0.15	%
Securities borrowed and purchased under resale agreements⁽⁶⁾		256,022		294,949		298,641		1,451		352		322	2.25	%	0.47	%	0.43	%
Trading account assets⁽⁷⁾		243,597		285,033		295,397		1,957		1,458		1,406	3.19	%	2.03	%	1.89	%
Investments		367,733		438,786		442,368		2,421		1,902		1,765	2.61	%	1.72	%	1.59	%
Total loans (net of unearned income)⁽⁸⁾		692,631		677,200		666,229		11,828		9,446		9,389	6.78	%	5.55	%	5.61	%
Other interest-earning assets		58,609		63,577		62,521		333		99		87	2.25	%	0.62	%	0.55	%
Total average interest-earning assets	$	1,813,860	$	2,067,390	$	2,099,212	$	18,593	$	13,373	$	13,095	4.07	%	2.57	%	2.48	%

Liabilities
Deposits (excluding deposit insurance and FDIC assessment)	$	911,039	$	1,059,300	$	1,081,101	$	2,753	$	918	$	828	1.20	%	0.34	%	0.30	%
Deposit insurance and FDIC assessment		-		-		-		200		375		333
Total deposits		911,039		1,059,300		1,081,101		2,953		1,293		1,161	1.29	%	0.49	%	0.43	%
Securities loaned and sold under repurchase agreements⁽⁶⁾		188,153		216,556		227,257		1,320		292		247	2.78	%	0.54	%	0.43	%
Trading account liabilities⁽⁷⁾		78,920		88,597		95,475		316		123		122	1.59	%	0.55	%	0.51	%
Short-term borrowings		97,079		95,471		88,553		489		88		18	2.00	%	0.37	%	0.08	%
Long-term debt⁽⁹⁾		197,972		226,233		220,958		1,470		1,025		1,016	2.95	%	1.80	%	1.83	%
Total average interest-bearing liabilities	$	1,473,163	$	1,686,157	$	1,713,344	$	6,548	$	2,821	$	2,564	1.76	%	0.67	%	0.60	%

Total average interest-bearing liabilities (Excluding deposit insurance and FDIC assessment)	$	1,473,163	$	1,686,157	$	1,713,344	$	6,348	$	2,446	$	2,231	1.71	%	0.58	%	0.52	%

Net interest revenue as a % of average interest-earning assets (NIM)							$	12,045	$	10,552	$	10,531	2.63	%	2.03	%	2.00	%

NIR as a % of average interest-earning assets (NIM) (excluding deposit insurance and FDIC assessment)							$	12,245	$	10,927	$	10,864	2.68	%	2.10	%	2.06	%

4Q20 increase (decrease) from:													(63)	bps	(3)	bps

4Q20 increase (decrease) (excluding deposit insurance and FDIC assessment) from:													(62)	bps	(4)	bps

(1)	Interest revenue includes the taxable equivalent adjustments (based on the U.S. federal statutory tax rate of 21%) of $48 million for 4Q19, $59 million for 3Q20 and $48 million for 4Q20.

(2)	Citigroup average balances and interest rates include both domestic and international operations.

(3)	Monthly averages have been used by certain subsidiaries where daily averages are unavailable.

(4)	Average rate percentage is calculated as annualized interest over average volumes.

(5)	Fourth quarter of 2020 is preliminary.

(6)	Average volumes of securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase are reported net pursuant to FIN 41; the related interest excludes the impact of ASU 2013-01 (Topic 210).

(7)	Interest expense on trading account liabilities of ICG is reported as a reduction of interest revenue. Interest revenue and interest expense on cash collateral positions are reported in trading account assets and trading account liabilities, respectively.

(8)	Nonperforming loans are included in the average loan balances.

(9)	Excludes hybrid financial instruments with changes in fair value recorded in Principal transactions.

Reclassified to conform to the current period's presentation.

Page 18

DEPOSITS

(In billions of dollars)


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19
Global Consumer Banking
North America	$	160.5	$	166.4	$	180.5	$	186.0	$	194.8	5%	21%
Latin America		23.8		19.8		21.5		22.2		25.8	16%	8%
Asia ⁽¹⁾		106.7		107.8		112.5		117.4		123.9	6%	16%
Total		291.0		294.0		314.5		325.6		344.5	6%	18%

ICG
North America		374.2		444.6		472.2		475.7		472.2	(1%)	26%
EMEA		189.9		210.0		211.6		218.3		217.9	-	15%
Latin America		36.2		36.1		39.7		43.3		44.2	2%	22%
Asia		167.4		187.6		184.9		187.5		190.0	1%	14%
Total		767.7		878.3		908.4		924.8		924.3	-	20%

Corporate/Other		11.9		12.6		10.8		12.2		11.9	(2%)	-

Total deposits - EOP	$	1,070.6	$	1,184.9	$	1,233.7	$	1,262.6	$	1,280.7	1%	20%

Total deposits - average	$	1,089.5	$	1,114.5	$	1,233.9	$	1,267.8	$	1,305.3	3%	20%

Foreign currency (FX) translation impact
Total EOP deposits - as reported	$	1,070.6	$	1,184.9	$	1,233.7	$	1,262.6	$	1,280.7	1%	20%
Impact of FX translation ⁽²⁾		8.6		35.1		27.4		18.8		-
Total EOP deposits - Ex-FX ⁽²⁾	$	1,079.2	$	1,220.0	$	1,261.1	$	1,281.4	$	1,280.7	-	19%

(1)

Asia GCB includes deposits of certain EMEA countries for all periods presented.

(2)

Reflects the impact of FX translation into U.S. dollars at the fourth quarter of 2020 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 19

EOP LOANS

(In billions of dollars)


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19
Global Consumer Banking

North America
Credit cards	$	149.2	$	137.3	$	128.0	$	125.5	$	130.4	4%	(13%)
Retail banking		50.3		50.8		53.1		53.1		52.7	(1%)	5%
Total		199.5		188.1		181.1	$	178.6	$	183.1	3%	(8%)

Latin America
Credit cards		6.0		4.5		4.2	$	4.3	$	4.8	12%	(20%)
Retail banking		11.7		9.2		9.0		9.2		9.8	7%	(16%)
Total		17.7		13.7		13.2	$	13.5	$	14.6	8%	(18%)

Asia⁽¹⁾
Credit cards		19.9		17.3		16.8	$	16.8	$	17.9	7%	(10%)
Retail banking		62.8		60.2		61.5		63.5		66.5	5%	6%
Total		82.7		77.5		78.3	$	80.3	$	84.4	5%	2%

Total GCB consumer loans
Credit cards		175.1		159.1		149.0	$	146.6	$	153.1	4%	(13%)
Retail banking		124.8		120.2		123.6		125.8		129.0	3%	3%
Total GCB		299.9		279.3		272.6	$	272.4	$	282.1	4%	(6%)
Total Corporate/Other - consumer		9.6		9.1		8.5		7.6		6.7	(12%)	(30%)
Total consumer loans	$	309.5	$	288.4	$	281.1	$	280.0	$	288.8	3%	(7%)

Corporate loans - by region
North America	$	190.9	$	223.5	$	202.8	$	195.0	$	197.2	1%	3%
EMEA		87.4		93.8		88.1		86.4		87.9	2%	1%
Latin America		39.1		41.3		42.1		36.6		33.4	(9%)	(15%)
Asia		72.5		74.0		71.2		68.9		68.5	(1%)	(6%)
Total corporate loans		389.9		432.6	$	404.2	$	386.9	$	387.0	-	(1%)

Corporate loans - by product
Corporate lending		152.6		192.2		170.3	$	150.9	$	138.8	(8%)	(9%)
Private bank		109.0		112.0		108.3		111.5		117.5	5%	8%
Treasury and trade solutions		74.7		75.5		71.8		68.2		71.4	5%	(4%)
Markets and securities services		53.6		52.9		53.8		56.3		59.3	5%	11%
Total corporate loans		389.9		432.6		404.2	$	386.9	$	387.0	-	(1%)

Total loans	$	699.5	$	721.0	$	685.3	$	666.9	$	675.9	1%	(3%)

Foreign currency (FX) translation impact
Total EOP loans - as reported	$	699.5	$	721.0	$	685.3	$	666.9	$	675.9	1%	(3%)
Impact of FX translation ⁽²⁾		4.8		21.2		15.9		10.6		-
Total EOP loans - Ex-FX ⁽²⁾	$	704.3	$	742.2	$	701.2	$	677.5	$	675.9	-	(4%)

(1)	Asia GCB includes loans of certain EMEA countries for all periods presented.

(2)	Reflects the impact of FX translation into U.S. dollars at the fourth quarter of 2020 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 20

CONSUMER LOANS 90+ DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)


											EOP Loans
		4Q		1Q		2Q		3Q		4Q	4Q
		2019		2020		2020		2020		2020	2020
Global Consumer Banking⁽²⁾
Total	$	2,737	$	2,603	$	2,466	$	1,976	$	2,507	$	282.1
Ratio		0.91%		0.93%		0.91%		0.73%		0.89%

Retail banking⁽²⁾
Total	$	438	$	429	$	497	$	497	$	632	$	129.0
Ratio		0.35%		0.36%		0.40%		0.40%		0.49%
North America⁽²⁾	$	146	$	161	$	182	$	211	$	299	$	52.7
Ratio		0.29%		0.32%		0.35%		0.40%		0.58%
Latin America	$	106	$	90	$	121	$	105	$	130	$	9.8
Ratio		0.91%		0.98%		1.34%		1.14%		1.33%
Asia⁽³⁾	$	186	$	178	$	194	$	181	$	203	$	66.5
Ratio		0.30%		0.30%		0.32%		0.29%		0.31%

Cards
Total	$	2,299	$	2,174	$	1,969	$	1,479	$	1,875	$	153.1
Ratio		1.31%		1.37%		1.32%		1.01%		1.22%
North America - Citi-branded ⁽³⁾	$	915	$	891	$	784	$	574	$	686	$	84.0
Ratio		0.95%		1.01%		0.95%		0.71%		0.82%
North America - retail services⁽³⁾	$	1,012	$	958	$	811	$	557	$	644	$	46.4
Ratio		1.91%		1.96%		1.79%		1.25%		1.39%
Latin America⁽³⁾	$	165	$	121	$	160	$	106	$	233	$	4.8
Ratio		2.75%		2.69%		3.81%		2.47%		4.85%
Asia⁽⁴⁾	$	207	$	204	$	214	$	242	$	312	$	17.9
Ratio		1.04%		1.18%		1.27%		1.44%		1.74%

Corporate/Other - consumer⁽²⁾	$	278	$	281	$	295	$	278	$	313	$	6.7
Ratio		3.02%		3.23%		3.60%		3.86%		5.13%

Total Citigroup⁽²⁾	$	3,015	$	2,884	$	2,761	$	2,254	$	2,820	$	288.8
Ratio		0.98%		1.00%		0.99%		0.81%		0.98%

(1)	The ratio of 90+ days past due is calculated based on end-of-period loans, net of unearned income.

(2)

The 90+ days past due and related ratios for North America retail banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.

(3)	The decrease in loans 90+ days past due in North America and Latin America cards as of September 30, 2020, includes the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

(4)	Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation.

Page 21

CONSUMER LOANS 30-89 DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)


											EOP Loans
	4Q		1Q		2Q		3Q		4Q		4Q
	2019		2020		2020		2020		2020		2020

Global Consumer Banking⁽²⁾
Total	$	3,001	$	2,870	$	2,503	$	2,398	$	2,517	$	282.1
Ratio		1.00%		1.03%		0.92%		0.88%		0.89%

Retail banking⁽²⁾
Total	$	816	$	794	$	918	$	786	$	860	$	129.0
Ratio		0.66%		0.66%		0.75%		0.63%		0.67%
North America⁽²⁾	$	334	$	298	$	440	$	378	$	328	$	52.7
Ratio		0.67%		0.59%		0.84%		0.72%		0.63%
Latin America	$	180	$	140	$	151	$	136	$	220	$	9.8
Ratio		1.54%		1.52%		1.68%		1.48%		2.24%
Asia ⁽³⁾	$	302	$	356	$	327	$	272	$	312	$	66.5
Ratio		0.48%		0.59%		0.53%		0.43%		0.47%

Cards
Total⁽³⁾	$	2,185	$	2,076	$	1,585	$	1,612	$	1,657	$	153.1
Ratio		1.25%		1.30%		1.06%		1.10%		1.08%
North America - Citi- branded⁽³⁾	$	814	$	770	$	594	$	624	$	589	$	84.0
Ratio		0.85%		0.87%		0.72%		0.77%		0.70%
North America - retail services⁽³⁾	$	945	$	903	$	611	$	610	$	639	$	46.4
Ratio		1.79%		1.85%		1.35%		1.37%		1.38%
Latin America⁽³⁾	$	159	$	132	$	111	$	89	$	170	$	4.8
Ratio		2.65%		2.93%		2.64%		2.07%		3.54%
Asia ⁽⁴⁾	$	267	$	271	$	269	$	289	$	259	$	17.9
Ratio		1.34%		1.57%		1.60%		1.72%		1.45%

Corporate/Other - consumer⁽²⁾	$	295	$	252	$	261	$	198	$	179	$	6.7
Ratio		3.21%		2.90%		3.18%		2.75%		2.93%

Total Citigroup⁽²⁾	$	3,296	$	3,122	$	2,764	$	2,596	$	2,696	$	288.8
Ratio		1.07%		1.09%		0.99%		0.93%		0.94%

(1)	The ratio of 30-89 days past due is calculated based on end-of-period loans, net of unearned income.

(2)

The 30-89 days past due and related ratios for North America retail banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.

(3)	The decrease in loans 30-89 days past due in North America and Latin America cards beginning at June 30, 2020, includes the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

(4)	Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation.

Page 22

ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS Page 1

(In millions of dollars)

																4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q			1Q			2Q			3Q			4Q			(Decrease) from		Year		Year		YTD 2019 Increase/
	2019			2020⁽²⁾			2020⁽²⁾			2020⁽²⁾			2020			3Q20	4Q19	2019		2020		(Decrease)

Total Citigroup
Allowance for credit losses on loans (ACLL) at beginning of period	$	12,530		$	12,783		$	20,380		$	26,298		$	26,426				$	12,315	$	12,783
Adjustments to opening balance
Financial instruments—credit losses (CECL)⁽¹⁾		-			4,201			-			-			-					-		4,201
Variable post-charge-off third-party collection costs⁽²⁾		-			(443)			-			-			-					-		(443)
Adjusted ACLL at beginning of period		12,530			16,541			20,380			26,298			26,426		-	NM		12,315		16,541	34%

Gross credit (losses) on loans		(2,361)			(2,479)			(2,528)			(2,367)			(1,889)		20%	20%		(9,341)		(9,263)	1%
Gross recoveries on loans		417			420			367			448			417		(7%)	-		1,573		1,652	5%
Net credit (losses) / recoveries on loans (NCLs)		(1,944)			(2,059)			(2,161)			(1,919)			(1,472)		(23%)	(24%)		(7,768)		(7,611)	(2%)
NCLs		1,944			2,059			2,161			1,919			1,472		(23%)	(24%)		7,768		7,611	(2%)
Net reserve builds / (releases) for loans		112			4,094			5,195			164			(1,818)		NM	NM		364		7,635	NM
Net specific reserve builds / (releases) for loans		67			224			634			(152)			(30)		80%	NM		86		676	NM
Provision for credit losses on loans (PCLL)		2,123			6,377			7,990			1,931			(376)		NM	NM		8,218		15,922	94%
Other, net^{(3)(4)(5)(6)(7)(8)}		74			(479)			89			116			378		NM	NM		18		104
ACLL at end of period (a)	$	12,783		$	20,380		$	26,298		$	26,426		$	24,956				$	12,783	$	24,956

Allowance for credit losses on unfunded lending commitments (ACLUC)^(9)(10) (a)	$	1,456		$	1,813		$	1,859		$	2,299		$	2,655				$	1,456	$	2,655

Provision (release) for credit losses on unfunded lending commitments	$	74		$	557		$	113		$	424		$	352				$	92	$	1,446

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (a)]	$	14,239		$	22,193		$	28,157		$	28,725		$	27,611				$	14,239	$	27,611

Total ACLL as a percentage of total loans⁽¹¹⁾		1.84	%		2.84	%		3.87	%		4.00	%		3.73	%

Consumer
ACLL at beginning of period	$	9,727		$	9,897		$	16,929		$	19,474		$	19,488		-		$	9,504	$	9,897
Adjustments to opening balance
Financial instruments—credit losses (CECL)⁽¹⁾		-			4,922			-			-			-		-	-		-		4,922	NM
Variable post-charge-off third-party collection costs⁽²⁾		-			(443)			-			-			-		-	-		-		(443)	NM
Adjusted ACLL at beginning of period		9,727			14,376			16,929			19,474			19,488			100%		9,504		14,376	51%

NCLs		(1,830)			(1,932)			(1,837)			(1,594)			(1,262)		(21%)	(31%)		(7,376)		(6,625)	(10%)
NCLs		1,830			1,932			1,837			1,594			1,262		(21%)	(31%)		7,376		6,625	(10%)
Net reserve builds/ (releases) for loans		107			2,826			2,312			(103)			(289)		NM	NM		268		4,746	NM
Net specific reserve builds / (releases) for loans		11			176			148			9			61		NM	NM		107		394	NM
Provision for credit losses on loans (PCLL)		1,948			4,934			4,297			1,500			1,034		(31%)	(47%)		7,751		11,765	52%
Other, net^{(3)(4)(5)(6)(7)(8)}		52			(449)			85			108			294		NM	NM		18		38	NM
ACLL at end of period (b)	$	9,897		$	16,929		$	19,474		$	19,488		$	19,554				$	9,897	$	19,554

Consumer ACLUC⁽⁹⁾ (b)	$	4		$	-		$	-		$	-		$	1				$	4	$	1

Provision (release) for credit losses on unfunded lending commitments	$	2		$	(1)		$	-		$	5		$	1				$	1	$	5

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (b)]	$	9,901		$	16,929		$	19,474		$	19,488		$	19,555				$	9,901	$	19,555

Consumer ACLL as a percentage of total consumer loans		3.20	%		5.87	%		6.93	%		6.96	%		6.77	%

Corporate
ACLL at beginning of period	$	2,803		$	2,886		$	3,451		$	6,824		$	6,938				$	2,811	$	2,886
Adjustment to opening balance for CECL adoption⁽¹⁾		-			(721)			-			-			-		-	-		-		(721)	NM
Adjusted ACLL at beginning of period		2,803			2,165			3,451			6,824			6,938		2%	NM		2,811		2,165	(23%)

NCLs		(114)			(127)			(324)			(325)			(210)		(35%)	84%		(392)		(986)	NM
NCLs		114			127			324			325			210		(35%)	84%		392		986	NM
Net reserve builds / (releases) for loans		5			1,268			2,883			267			(1,529)		NM	NM		96		2,889	NM
Net specific reserve builds / (releases) for loans		56			48			486			(161)			(91)		43%	NM		(21)		282	NM
Provision for credit losses on loans (PCLL)		175			1,443			3,693			431			(1,410)		NM	NM		467		4,157	NM
Other, net⁽³⁾		22			(30)			4			8			84					-		66
ACLL at end of period (c)	$	2,886		$	3,451		$	6,824		$	6,938		$	5,402				$	2,886	$	5,402

Corporate ACLUC^(9)(10) (c)	$	1,452		$	1,813		$	1,859		$	2,299		$	2,654				$	1,452	$	2,654

Provision (release) for credit losses on unfunded lending commitments	$	72		$	558		$	113		$	419		$	351				$	91	$	1,441

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (c)]	$	4,338		$	5,264		$	8,683		$	9,237		$	8,056				$	4,338	$	8,056

Corporate ACLL as a percentage of total corporate loans⁽¹¹⁾		0.75	%		0.81	%		1.71	%		1.82	%		1.42	%
Footnotes to this table are on the following page (page 24).

Page 23

ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS

Page 2

The following footnotes relate to the table on the preceding page (page 23):

(1)

On January 1, 2020, Citi adopted Accounting Standards Update (ASU) No. 2016-13, Financial Instruments – Credit Losses (CECL) (Topic 326). The ASU introduces a new credit loss methodology requiring earlier recognition of credit losses while also providing additional transparency about credit risk. On January 1, 2020, Citi recorded a $4.1 billion, or an approximate 29%, pretax increase in the Allowance for credit losses, along with a $3.1 billion after-tax decrease in Retained earnings and a deferred tax asset increase of $1.0 billion. This transition impact reflects (i) a $4.9 billion build to the Allowance for credit losses for Citi’s consumer exposures, primarily driven by the impact on credit card receivables of longer estimated tenors under the CECL lifetime expected credit loss methodology compared to shorter estimated tenors under the probable loss methodology under prior U.S. GAAP, net of recoveries; and (ii) a release of $0.8 billion of reserves related to Citi’s corporate net loan loss exposures, largely due to more precise contractual maturities that result in shorter remaining tenors, incorporation of recoveries and use of more specific historical loss data based on an increase in portfolio segmentation across industries and geographies.

Attribution of the allowance is made for analytical purposes only, and the entire allowance is available to absorb losses in the portfolios. The balances on page 23 do not include approximately $0.2 billion of allowance for HTM debt securities and other assets at December 31, 2020.

(2)	See footnote1 on page 1.

(3)	Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, dispositions, securitizations, foreign currency translation (FX translation), purchase accounting adjustments, etc.

(4)

4Q19 consumer includes a reduction of approximately $33 million related to the sale or transfers to HFS of various loan portfolios. In addition, the fourth quarter includes an increase of approximately $86 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(5)	1Q20 consumer includes a decrease of approximately $456 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(6)	2Q20 consumer includes an increase of approximately $86 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(7)	3Q20 consumer includes an increase of approximately $108 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(8)	4Q20 consumer includes an increase of approximately $292 million related to FX translation.

(9)	Represents additional credit reserves recorded as other liabilities on the Consolidated Balance Sheet.

(10)

The June 30, 2020 corporate ACLUC includes a non-provision transfer of $68 million, representing reserves on performance guarantees as of March 31, 2020. The reserves on these contracts were reclassified out of the allowance for credit losses on unfunded lending commitments and into other liabilities as of June 30, 2020.

(11)	December 31, 2019, March 31, 2020, June 30, 2020, September 30, 2020 and December 31, 2020 exclude $4.1 billion, $4.0 billion,$5.8 billion, $5.5 billion and $6.9 billion, respectively, of loans that are carried at fair value.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 24

COMPONENTS OF PROVISION FOR CREDIT LOSSES ON LOANS

(In millions of dollars)

											4Q20 Increase/		Full		Full		YTD 2020 vs.
	4Q		1Q		2Q		3Q		4Q		(Decrease) from		Year		Year		YTD 2019 Increase/
	2019		2020⁽¹⁾		2020⁽¹⁾		2020⁽¹⁾		2020		3Q20	4Q19	2019		2020		(Decrease)

Global Consumer Banking
Net credit losses	$	1,842	$	1,934	$	1,842	$	1,598	$	1,272	(20%)	(31%)	$	7,382	$	6,646	(10%)
Credit reserve build / (release)		120		2,811		2,299		34		(193)	NM	NM		439		4,951	NM
North America
Net credit losses		1,408		1,490		1,448		1,182		870	(26%)	(38%)		5,583		4,990	(11%)
Credit reserve build / (release)		109		2,371		1,839		(10)		(85)	NM	NM		469		4,115	NM
Retail Banking
Net credit losses		42		37		33		31		31	-	(26%)		161		132	(18%)
Credit reserve build / (release)		(2)		178		179		(17)		(38)	NM	NM		(10)		302	NM
Citi-Branded Cards
Net credit losses		723		781		780		647		500	(23%)	(31%)		2,864		2,708	(5%)
Credit reserve build / (release)		115		1,287		1,310		49		(39)	NM	NM		396		2,607	NM
Citi Retail Services
Net credit losses		643		672		635		504		339	(33%)	(47%)		2,558		2,150	(16%)
Credit reserve build / (release)		(4)		906		350		(42)		(8)	81%	(100%)		83		1,206	NM
Latin America
Net credit losses		259		271		205		228		162	(29%)	(37%)		1,109		866	(22%)
Credit reserve build / (release)		(5)		256		209		(66)		(83)	(26%)	NM		(38)		316	NM
Retail Banking
Net credit losses		116		127		92		90		68	(24%)	(41%)		494		377	(24%)
Credit reserve build / (release)		(22)		118		133		(41)		(73)	(78%)	NM		(63)		137	NM
Citi-Branded Cards
Net credit losses		143		144		113		138		94	(32%)	(34%)		615		489	(20%)
Credit reserve build / (release)		17		138		76		(25)		(10)	60%	NM		25		179	NM
Asia ⁽²⁾
Net credit losses		175		173		189		188		240	28%	37%		690		790	14%
Credit reserve build / (release)		16		184		251		110		(25)	NM	NM		8		520	NM
Retail Banking
Net credit losses		69		66		75		69		86	25%	25%		255		296	16%
Credit reserve build / (release)		7		101		76		37		(4)	NM	NM		19		210	NM
Citi-Branded Cards
Net credit losses		106		107		114		119		154	29%	45%		435		494	14%
Credit reserve build / (release)		9		83		175		73		(21)	NM	NM		(11)		310	NM

Institutional Clients Group
Net credit losses		115		127		324		326		210	(36%)	83%		394		987	NM
Credit reserve build / (release)		57		1,316		3,370		106		(1,620)	NM	NM		71		3,172	NM

Corporate / Other
Net credit losses		(13)		(2)		(5)		(5)		(10)	(100%)	23%		(8)		(22)	NM
Credit reserve build / (release)		2		191		160		(128)		(35)	73%	NM		(60)		188	NM

Total provision for credit losses on loans	$	2,123	$	6,377	$	7,990	$	1,931	$	(376)	NM	NM	$	8,218	$	15,922	94%

(1)	See footnote1 on page 1.

(2)	Asia GCB includes NCLs and credit reserve builds (releases) for certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 25

NON-ACCRUAL ASSETS

(In millions of dollars)


											4Q20 Increase/
	4Q		1Q		2Q		3Q		4Q		(Decrease) from
	2019		2020		2020		2020		2020		3Q20	4Q19
Non-accrual loans ⁽¹⁾
Corporate non-accrual loans by region
North America	$	1,214	$	1,138	$	2,466	$	2,018	$	1,928	(4%)	59%
EMEA		430		720		812		720		661	(8%)	54%
Latin America		473		447		585		609		719	18%	52%
Asia		71		179		153		237		219	(8%)	NM
Total	$	2,188	$	2,484	$	4,016	$	3,584	$	3,527	(2%)	61%

Consumer non-accrual loans by region ⁽¹⁾
North America	$	905	$	926	$	928	$	934	$	1,059	13%	17%
Latin America		632		489		608		493		774	57%	22%
Asia ⁽²⁾		279		284		293		263		308	17%	10%
Total	$	1,816	$	1,699	$	1,829	$	1,690	$	2,141	27%	18%

Other real estate owned (OREO) ⁽³⁾
Institutional Clients Group	$	18	$	19	$	17	$	13	$	11	(15%)	(39%)
Global Consumer Banking		6		4		4		11		10	(9%)	67%
Corporate/Other		37		27		23		18		22	22%	(41%)
Total	$	61	$	50	$	44	$	42	$	43	2%	(30%)

OREO by region
North America	$	39	$	35	$	32	$	22	$	19	(14%)	(51%)
EMEA		1		1		-		-			-	(100%)
Latin America		14		6		6		8		7	(13%)	(50%)
Asia		7		8		6		12		17	42%	NM
Total	$	61	$	50	$	44	$	42	$	43	2%	(30%)

Non-accrual assets (NAA)⁽⁴⁾
Corporate non-accrual loans	$	2,188	$	2,484	$	4,016	$	3,584	$	3,527	(2%)	61%
Consumer non-accrual loans		1,816		1,699		1,829		1,690		2,141	27%	18%
Non-accrual loans (NAL)		4,004		4,183		5,845		5,274		5,668	7%	42%
OREO		61		50		44		42		43	2%	(30%)
Non-Accrual Assets (NAA)	$	4,065	$	4,233	$	5,889	$	5,316	$	5,711	7%	40%

NAL as a percentage of total loans		0.57%		0.58%		0.85%		0.79%		0.84%
NAA as a percentage of total assets		0.21%		0.19%		0.26%		0.24%		0.25%

Allowance for loan losses as a percentage of NAL		319%		487%		450%		501%		440%

(1)

Corporate loans are placed on non-accrual status based upon a review by Citigroup's risk officers. Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for consumer loans: consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency. As such, the non-accrual loan disclosures do not include credit card loans.

(2)	Asia GCB includes balances for certain EMEA countries for all periods presented.

(3)	Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral. Also includes former premises and property for use that is no longer contemplated.

(4)	There is no industry-wide definition of non-accrual assets. As such, analysis against the industry is not always comparable.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 26

CITIGROUP

CET1 CAPITAL AND SUPPLEMENTARY LEVERAGE RATIOS, TANGIBLE COMMON EQUITY, BOOK VALUE PER

SHARE AND TANGIBLE BOOK VALUE PER SHARE

(In millions of dollars or shares, except per share amounts and ratios)


	December 31,		March 31,		June 30,		September 30,		December 31,
Common Equity Tier 1 Capital Ratio and Components ⁽¹⁾	2019		2020⁽²⁾		2020⁽²⁾		2020⁽²⁾		2020⁽³⁾
Citigroup common stockholders' equity ⁽⁴⁾	$	175,414	$	174,846	$	173,877	$	176,047	$	180,441
Add: qualifying noncontrolling interests		154		138		145		141		141
Regulatory capital adjustments and deductions:
Add:
CECL transition and 25% provision deferral ⁽⁵⁾		-		4,112		5,503		5,638		5,351
Less:
Accumulated net unrealized gains (losses) on cash flow hedges, net of tax ⁽⁶⁾		123		2,020		2,094		1,859		1,593
Cumulative unrealized net gain (loss) related to changes in fair value of financial
liabilities attributable to own creditworthiness, net of tax ⁽⁷⁾		(679)		2,838		393		29		(1,109)
Intangible assets:
Goodwill, net of related deferred tax liabilities (DTLs)⁽⁸⁾		21,066		20,123		20,275		20,522		21,118
Identifiable intangible assets other than mortgage servicing rights
(MSRs), net of related DTLs		4,087		3,953		3,866		4,248		4,175
Defined benefit pension plan net assets		803		1,052		960		949		921
Deferred tax assets (DTAs) arising from net operating loss, foreign tax credit
and general business credit carry-forwards		12,370		12,257		12,315		12,061		11,766
Common Equity Tier 1 Capital (CET1)	$	137,798	$	136,853	$	139,622	$	142,158	$	147,469
Risk-Weighted Assets (RWA)^(5)(10)	$	1,166,523	$	1,223,940	$	1,205,192	$	1,210,315	$	1,245,978
Common Equity Tier 1 Capital ratio (CET1/RWA)		11.81%		11.18%		11.59%		11.75%		11.8%

Supplementary Leverage Ratio and Components
Common Equity Tier 1 Capital (CET1)⁽⁵⁾	$	137,798	$	136,853	$	139,622	$	142,158	$	147,469
Additional Tier 1 Capital (AT1)⁽⁹⁾		18,007		17,609		17,988		18,153		19,778
Total Tier 1 Capital (T1C) (CET1 + AT1)	$	155,805	$	154,462	$	157,610	$	160,311	$	167,247
Total Leverage Exposure (TLE)^(5)(11)	$	2,507,891	$	2,585,888	$	2,367,557	$	2,347,872	$	2,386,785
Supplementary Leverage ratio (T1C/TLE)		6.21%		5.97%		6.66%		6.83%		7.0%


Tangible Common Equity, Book Value Per Share and Tangible Book Value Per Share
Common stockholders' equity	$	175,262	$	174,695	$	173,726	$	175,896	$	180,285
Less:
Goodwill		22,126		21,264		21,399		21,624		22,162
Intangible assets (other than MSRs)		4,327		4,193		4,106		4,470		4,411
Tangible common equity (TCE)	$	148,809	$	149,238	$	148,221	$	149,802	$	153,712
Common shares outstanding (CSO)		2,114.1		2,081.8		2,081.9		2,082.0		2,082.1
Book value per share (common equity/CSO)	$	82.90	$	83.92	$	83.45	$	84.48	$	86.59
Tangible book value per share (TCE/CSO)	$	70.39	$	71.69	$	71.20	$	71.95	$	73.83

(1)	See footnote 4 on page 1.

(2)	See footnote 1 on page 1.

(3)	Preliminary.

(4)	Excludes issuance costs related to outstanding preferred stock in accordance with Federal Reserve Board regulatory reporting requirements.

(5)	See footnote 6 on page 1.

(6)	Common Equity Tier 1 Capital is adjusted for accumulated net unrealized gains (losses) on cash flow hedges included in accumulated other comprehensive income that relate to the hedging of items not recognized at fair value on the balance sheet.

(7)	The cumulative impact of changes in Citigroup’s own creditworthiness in valuing liabilities for which the fair value option has been elected, and own-credit valuation adjustments on derivatives, are excluded from Common Equity Tier 1 Capital, in accordance with U.S. Basel III rules.

(8)	Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions.

(9)	Additional Tier 1 Capital primarily includes qualifying noncumulative perpetual preferred stock and qualifying trust preferred securities.

(10)	RWA excludes assets acquired pursuant to a non-recourse loan provided under the Money Market Mutual Fund Liquidity Facility. In addition, loans originated under the Paycheck Protection Program receive a 0% risk weight.

(11)

Commencing with the second quarter of 2020, Citigroup's TLE reflects the benefit of the temporary exclusion of U.S. Treasuries and deposits at Federal Reserve banks under the FRB interim final rule. In addition, TLE excludes assets acquired pursuant to a non-recourse loan provided under the Money Market Mutual Fund Liquidity Facility, as well as exposures pledged as collateral pursuant to a non-recourse loan that is provided as part of the Paycheck Protection Program Liquidity Facility.

Reclassified to conform to the current period's presentation.

Page 27

Citigroup (C) 8-KFourth Quarter and Full Year 2020 Results and Key Metrics