Other Africa and Middle East: Democratic Republic of the Congo; Tanzania; Mozambique; Lesotho; Turkey; Egypt; Ghana.
Devices and Registration
The trend in these markets for additional controls and regulation over devices and user registration has continued.
In Tanzania, for example, the NRA (‘TCRA’), issued regulations that introduce a biometric registration requirement for SIMs, and restrict the ownership of number of SIMs by customer. The TRCA has directed disconnection of unverified SIMs in this category by 15 November 2022. A similar approach has been adopted in Ghana, which in October 2021 commenced a SIM card re-registration process, requiring registration of SIM cards against customers’ biometric national identification cards, with instruction to bar communications from non-registered SIMs by 30 September 2022. Similarly, in Lesotho, in December 2021, the Minister of Communication introduced new SIM Registration regulations, which must be complied with by June 2023. The regulations require the operator to enact biometric registration, establish a central database with the Communications Authority, re-register SIMs with a six-month timeline and enforce penalties of M5k per non-compliant SIM card. Vodacom Group is taking steps to comply with these new requirements.
However, in February 2021, Vodacom DRC was fined US$3.65 million by the Minister of Communications in relation to seven non-compliant SIM cards that were in use. Vodacom DRC has challenged the findings and the fine as part of an on-going legal action.
Spectrum
There has also been a number of updates in relation to spectrum renewals and new allocations in the region.
In Ghana, Vodafone Ghana renewed its 900MHz and 1800MHz licences up until 2029. However, Vodafone Ghana continues to negotiate with the relevant ministries on the terms of this renewal, including on the payment terms, with the current cost of the renewal standing at US$25 million. In Lesotho, Vodacom Lesotho had extended its right to use 3500MHz trial 5G spectrum up to 31 March 2022 when they vacated the spectrum bands upon expiry of these rights of use. Vodacom Lesotho is now engaging with the authorities to convert the trial licence to a permanent licence.
In both Mozambique and Ghana, Vodacom Mozambique and Vodafone Ghana are seeking to extend the rights to use spectrum that was temporarily assigned to them during the COVID-19 programme, with Vodacom Mozambique inquiring whether this could be converted into a permanent licence.
In addition, in Tanzania, the TCRA has indicated that it will be convening a spectrum auction in the 700MHz, 2300MHz, 2600MHz and 2500MHz band in October 2022.
In addition to auctions and renewals, a new law was introduced in the DRC in October 2021 that impacts Vodacom DRC’s operating licences. Specifically, the new Communications Act requires all operators to convert their current licences to new ‘technology neutral’ licences. However, the Government have not yet set out the detail on how this will work in practice.
Regulatory and Legal Disputes and Fines
A number of Vodafone and Vodacom companies in the region remain involved in legal and regulatory disputes.
In Lesotho, for example, there is a long running dispute between Vodacom Lesotho and the NRA (‘LCA’), on grounds their statutory external auditors were not independent. The LCA has issued a penalty of M134 million on Vodacom Lesotho and attempted to revoke their licence on basis of non-payment, despite the finding being subject to appeal. The LCA has been interdicted from enforcing the payment or licence revocation pending resolution of the matter before the Court. The matter was heard before the Court in December 2020, and judgment in still pending. Given the delay in proceedings, Vodacom Lesotho is now seeking to settle the matter with the LCA.
In Tanzania, the TCRA found that Vodacom Tanzania had failed to comply with regulatory quality of service targets, and has ordered Vodacom Tanzania to execute network improvement, with threat of fines if they fail to comply.