SEGMENT INFORMATION | NOTE 12: SEGMENT INFORMATION During the first quarter of fiscal 2020, we revised the financial information our chief operating decision maker (currently our chief executive officer) reviews for operational decision-making purposes and for allocation of capital to include the separate financial results of our Lana business. Our historical segment results have been recast to conform to current presentation. We currently report our segments as follows: U.S. Pawn — all pawn activities in the United States; Latin America Pawn — all pawn activities in Mexico and other parts of Latin America; Lana — our differentiated customer-centric engagement platform; and Other International — primarily our equity interest in the net income of Cash Converters International and consumer finance activities in Canada. There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in our condensed consolidated financial statements. While we expect the operations of the Lana segment to have a positive impact on our pawn loan redemption rates and therefore our pawn service charges and yield, the pawn service charges will all be reported in our pawn segments rather than allocated to the Lana segment. Only discrete revenues related to the Lana segment will be reported in the Lana segment results. As a digital offering, Lana has no separate physical store locations. Three Months Ended March 31, 2020 U.S. Pawn Latin America Pawn Lana Other Total Segments Corporate Items Consolidated (in thousands) Revenues: Merchandise sales $ 102,447 $ 27,383 $ — $ — $ 129,830 $ — $ 129,830 Jewelry scrapping sales 9,659 2,219 — — 11,878 — 11,878 Pawn service charges 61,700 18,522 — — 80,222 — 80,222 Other revenues 31 25 3 1,294 1,353 — 1,353 Total revenues 173,837 48,149 3 1,294 223,283 — 223,283 Merchandise cost of goods sold 65,286 20,490 — — 85,776 — 85,776 Jewelry scrapping cost of goods sold 7,800 1,817 — — 9,617 — 9,617 Other cost of revenues — 37 — 488 525 — 525 Net revenues 100,751 25,805 3 806 127,365 — 127,365 Segment and corporate expenses (income): Operations 67,619 18,469 724 1,560 88,372 — 88,372 Administrative — — — — — 14,620 14,620 Depreciation and amortization 2,711 1,940 377 23 5,051 2,711 7,762 Loss (gain) on sale or disposal of assets and other — (123 ) — — (123 ) 384 261 Interest expense — 402 — 154 556 5,325 5,881 Interest income — (369 ) — — (369 ) (572 ) (941 ) Equity in net income of unconsolidated affiliates — — — (1,184 ) (1,184 ) — (1,184 ) Impairment of goodwill and intangible assets 10,000 35,936 — 1,124 47,060 — 47,060 Other (income) expense — (309 ) — 20 (289 ) (72 ) (361 ) Segment contribution (loss) $ 20,421 $ (30,141 ) $ (1,098 ) $ (891 ) $ (11,709 ) Loss from continuing operations before income taxes $ (11,709 ) $ (22,396 ) $ (34,105 ) Three Months Ended March 31, 2019 U.S. Pawn Latin America Pawn Lana Other Total Segments Corporate Items Consolidated (in thousands) Revenues: Merchandise sales $ 96,632 $ 24,628 $ — $ — $ 121,260 $ — $ 121,260 Jewelry scrapping sales 7,916 2,464 — — 10,380 — 10,380 Pawn service charges 61,798 20,001 — — 81,799 — 81,799 Other revenues 43 25 — 1,223 1,291 — 1,291 Total revenues 166,389 47,118 — 1,223 214,730 — 214,730 Merchandise cost of goods sold 60,928 16,872 — — 77,800 — 77,800 Jewelry scrapping cost of goods sold 6,571 2,262 — — 8,833 — 8,833 Other cost of revenues — — — 407 407 — 407 Net revenues 98,890 27,984 — 816 127,690 — 127,690 Segment and corporate expenses (income): Operations 67,475 18,223 1,523 2,545 89,766 — 89,766 Administrative — — — — — 14,964 14,964 Depreciation and amortization 2,982 1,495 — 77 4,554 2,458 7,012 (Gain) loss on sale or disposal of assets and other (1 ) (838 ) — 16 (823 ) — (823 ) Interest expense — 50 — 132 182 8,407 8,589 Interest income — (431 ) — — (431 ) (2,695 ) (3,126 ) Equity in net income of unconsolidated affiliates — — — (431 ) (431 ) — (431 ) Impairment of investment in unconsolidated affiliates — — — 6,451 6,451 — 6,451 Other expense (income) — 29 — 262 291 (22 ) 269 Segment contribution (loss) $ 28,434 $ 9,456 $ (1,523 ) $ (8,236 ) $ 28,131 Income from continuing operations before income taxes $ 28,131 $ (23,112 ) $ 5,019 Six Months Ended March 31, 2020 U.S. Pawn Latin America Pawn Lana Other Total Segments Corporate Items Consolidated (in thousands) Revenues: Merchandise sales $ 197,801 $ 58,757 $ — $ — $ 256,558 $ — $ 256,558 Jewelry scrapping sales 15,776 5,630 — — 21,406 — 21,406 Pawn service charges 125,790 39,157 — — 164,947 — 164,947 Other revenues 67 50 4 2,686 2,807 — 2,807 Total revenues 339,434 103,594 4 2,686 445,718 — 445,718 Merchandise cost of goods sold 126,650 43,202 — — 169,852 — 169,852 Jewelry scrapping cost of goods sold 12,555 4,816 — — 17,371 — 17,371 Other cost of revenues — 37 — 1,024 1,061 — 1,061 Net revenues 200,229 55,539 4 1,662 257,434 — 257,434 Segment and corporate expenses (income): Operations 135,678 38,452 2,074 2,793 178,997 — 178,997 Administrative — — — — — 32,109 32,109 Depreciation and amortization 5,576 3,829 389 57 9,851 5,644 15,495 Loss (gain) on sale or disposal of assets and other — (95 ) — — (95 ) 1,100 1,005 Interest expense — 430 (36 ) 324 718 10,492 11,210 Interest income — (757 ) — — (757 ) (1,027 ) (1,784 ) Equity in net loss of unconsolidated affiliates — — — 4,713 4,713 — 4,713 Impairment of goodwill and intangible assets 10,000 35,936 1,124 — 47,060 — 47,060 Other (income) expense — (242 ) — 19 (223 ) (67 ) (290 ) Segment contribution (loss) $ 48,975 $ (22,014 ) $ (3,547 ) $ (6,244 ) $ 17,170 Income (loss) from continuing operations before income taxes $ 17,170 $ (48,251 ) $ (31,081 ) Six Months Ended March 31, 2019 U.S. Pawn Latin America Pawn Lana Other Total Segments Corporate Items Consolidated (in thousands) Revenues: Merchandise sales $ 191,735 $ 50,549 $ — $ — $ 242,284 $ — $ 242,284 Jewelry scrapping sales 14,468 5,193 — — 19,661 — 19,661 Pawn service charges 126,023 39,295 — — 165,318 — 165,318 Other revenues 91 67 — 3,004 3,162 — 3,162 Total revenues 332,317 95,104 — 3,004 430,425 — 430,425 Merchandise cost of goods sold 120,076 34,836 — — 154,912 — 154,912 Jewelry scrapping cost of goods sold 12,081 4,802 — — 16,883 — 16,883 Other cost of revenues — — — 891 891 — 891 Net revenues 200,160 55,466 — 2,113 257,739 — 257,739 Segment and corporate expenses (income): Operations 135,435 36,419 3,613 5,175 180,642 — 180,642 Administrative — — — — — 28,129 28,129 Depreciation and amortization 6,017 2,917 — 118 9,052 4,808 13,860 Loss on sale or disposal of assets and other 2,852 751 — 16 3,619 — 3,619 Interest expense — 79 — 204 283 17,097 17,380 Interest income — (850 ) — — (850 ) (5,615 ) (6,465 ) Equity in net loss of unconsolidated affiliates — — — 688 688 — 688 Impairment of investment in unconsolidated affiliates — — — 19,725 19,725 — 19,725 Other (income) expense — (97 ) — 284 187 (304 ) (117 ) Segment contribution (loss) $ 55,856 $ 16,247 $ (3,613 ) $ (24,097 ) $ 44,393 Income from continuing operations before income taxes $ 44,393 $ (44,115 ) $ 278 |