Segment Information | NOTE 14: SEGMENT INFORMATION Our operations are primarily managed on a geographical basis and consist of four reportable segments. The factors for determining our reportable segments include the manner in which our chief operating decision maker (CODM) evaluates performance for purposes of allocating resources and assessing performance. We currently report our segments as follows: • U.S. Pawn — All pawn activities in the United States. • Latin America Pawn — All pawn activities in Mexico and other parts of Latin America. • Cash Converters — Represents our equity interest in the net loss (income) of Cash Converters. Our equity in Cash Converters’s net loss was $28.5 million in fiscal 2023, which includes $32.4 million of our share of their non-cash goodwill impairment charge. As a result of this one-time impairment charge, our share of the absolute value of Cash Converters’s reported loss meets the 10 percent threshold to be considered its own reporting segment. Our equity in their net income was $2.9 million and $4.3 million for fiscal 2022 and 2021, respectively. Refer to Note 5: Strategic Investments and Note 6: Fair Value Measurements for additional details on our investment in Cash Converters. • Other Investments — Represents our investment in RDC and our investment in and notes receivable from Founders. There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in our consolidated financial statements. The following income (loss) before income taxes tables present revenue for each reportable segment, disaggregated revenue within our reportable segments and Corporate, segment profits and segment contribution. We have continued to include the Cash Converters reporting segment within the “Other Investments” columns below as the investments in RDC and Founders do not have a material impact on our statements of operations due to the investments being accounted for under the measurement alternative within ASC 321. Fiscal Year Ended September 30, 2023 (in thousands) U.S. Pawn Latin America Pawn Other Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 432,578 $ 182,868 $ — $ 615,446 $ — $ 615,446 Jewelry scrapping sales 43,305 6,223 — 49,528 — 49,528 Pawn service charges 285,919 97,853 — 383,772 — 383,772 Other revenues 119 121 55 295 — 295 Total revenues 761,921 287,065 55 1,049,041 — 1,049,041 Merchandise cost of goods sold 267,874 126,905 — 394,779 — 394,779 Jewelry scrapping cost of goods sold 37,709 6,715 — 44,424 — 44,424 Gross profit 456,338 153,445 55 609,838 — 609,838 Segment and corporate expenses (income): Store expenses 299,319 119,255 — 418,574 — 418,574 General and administrative — (3) — (3) 67,532 67,529 Impairment of other assets — — — — 4,343 4,343 Depreciation and amortization 10,382 9,191 — 19,573 12,558 32,131 Loss (gain) on sale or disposal of assets and other 115 (289) — (174) 382 208 Other income — (5,097) — (5,097) — (5,097) Interest expense — — — — 16,456 16,456 Interest income (2) (1,139) (1,500) (2,641) (4,829) (7,470) Equity in net loss of unconsolidated affiliates — — 28,459 28,459 — 28,459 Other (income) expense — (131) 31 (100) 3,172 3,072 Segment contribution $ 146,524 $ 31,658 $ (26,935) $ 151,247 Income (loss) before income taxes $ 151,247 $ (99,614) $ 51,633 Fiscal Year Ended September 30, 2022 (in thousands) U.S. Pawn Latin America Pawn Other Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 391,958 $ 140,928 $ — $ 532,886 $ — $ 532,886 Jewelry scrapping sales 25,739 6,294 — 32,033 — 32,033 Pawn service charges 240,982 79,883 — 320,865 — 320,865 Other revenues 83 247 111 441 — 441 Total revenues 658,762 227,352 111 886,225 — 886,225 Merchandise cost of goods sold 230,241 99,141 — 329,382 — 329,382 Jewelry scrapping cost of goods sold 22,755 5,941 — 28,696 — 28,696 Gross profit 405,766 122,270 111 528,147 — 528,147 Segment and corporate expenses (income): Store expenses 266,114 91,303 — 357,417 — 357,417 General and administrative — — — — 64,342 64,342 Depreciation and amortization 10,552 7,913 — 18,465 13,675 32,140 Loss (gain) on sale or disposal of assets 51 (37) — 14 (688) (674) Interest expense — — — — 9,972 9,972 Interest income (2) (815) — (817) — (817) Equity in net income of unconsolidated affiliates — — (1,779) (1,779) — (1,779) Other (income) expense — (148) 52 (96) (71) (167) Segment contribution $ 129,051 $ 24,054 $ 1,838 $ 154,943 Income (loss) before income taxes $ 154,943 $ (87,230) $ 67,713 Fiscal Year Ended September 30, 2021 (in thousands) U.S. Pawn Latin America Pawn Other Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 341,495 $ 101,303 $ — $ 442,798 $ — $ 442,798 Jewelry scrapping sales 15,260 10,765 — 26,025 — 26,025 Pawn service charges 196,721 63,475 — 260,196 — 260,196 Other revenues 105 7 420 532 — 532 Total revenues 553,581 175,550 420 729,551 — 729,551 Merchandise cost of goods sold 191,039 66,179 — 257,218 — 257,218 Jewelry scrapping cost of goods sold 13,001 9,847 — 22,848 — 22,848 Gross profit 349,541 99,524 420 449,485 — 449,485 Segment and corporate expenses (income): Store expenses 253,344 77,493 — 330,837 — 330,837 General and administrative — — — — 56,495 56,495 Depreciation and amortization 10,650 7,371 — 18,021 12,651 30,672 Gain (loss) on sale or disposal of assets 27 (6) — 21 62 83 Other charges — 229 — 229 — 229 Interest expense — — — — 22,177 22,177 Interest income — (2,016) — (2,016) (461) (2,477) Equity in net loss of unconsolidated affiliates — — (3,803) (3,803) — (3,803) Other (income) expense — (840) (173) (1,013) 223 (790) Segment contribution $ 85,520 $ 17,293 $ 4,396 $ 107,209 Income (loss) before income taxes $ 107,209 $ (91,147) $ 16,062 The following table presents separately identified segment assets: (in thousands) U.S. Pawn Latin America Pawn Cash Converters Other Corporate Total Assets as of September 30, 2023 Pawn loans $ 190,624 $ 55,142 $ — $ — $ — $ 245,766 Pawn service charges receivable, net 34,318 4,567 — — — 38,885 Inventory, net 128,901 37,576 — — — 166,477 Total assets 984,539 313,164 10,987 52,720 106,301 1,467,711 Assets as of September 30, 2022 Pawn loans $ 163,484 $ 46,525 $ — $ — $ — 210,009 Pawn service charges receivable, net 29,441 4,035 — — — 33,476 Inventory, net 114,951 36,664 — — — 151,615 Total assets 872,959 258,702 37,733 3,601 174,883 1,347,878 The following tables provide geographic information: Fiscal Year Ended September 30, (in thousands) 2023 2022 2021 Revenues: United States $ 761,921 $ 658,762 $ 553,581 Mexico 223,765 173,122 128,773 Other Latin America 63,300 54,230 46,777 Canada and other 55 111 420 Total revenues $ 1,049,041 $ 886,225 $ 729,551 September 30, (in thousands) 2023 2022 Property and equipment, net: United States $ 37,695 $ 32,594 Mexico 24,033 $ 19,805 Other Latin America 6,368 $ 4,326 Property and equipment, net $ 68,096 $ 56,725 |