15 patents
Utility
Systems and Methods for Providing Real-time Automated Language Translations
30 Mar 23
Systems and methods for providing one-to-one and audio and video calls or for providing multi-party audio or video conferences also provide language translation services.
Tony Chan Sion MOY
Filed: 23 Sep 22
Utility
Systems and Methods for Handling a Telephony Communication Setup Request
8 Dec 22
Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device.
Roy Ben SHOUSHAN, Assaf PASSAL
Filed: 17 Aug 22
Utility
Systems and Methods for Providing Media Communication Programmable Services
17 Nov 22
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants.
Òscar Divorra ESCODA, John G O'CONNELL, Caio de Mello ROSSI, Rajkiran TALUSANI, Yee Hui POH, Roy Ben SHOUSHAN
Filed: 13 May 22
Utility
Method and System for Integrating Video Content In a Video Conference Session
29 Sep 22
Methods and system for integrating video content in a video conference session are provided herein.
Kfir Arie Eichenblat, Ofer Edmond Sisso, Ronny Orot, Shay Yzhakov
Filed: 26 Mar 21
Utility
Systems and Methods for Handling a Telephony Communication Setup Request
26 May 22
Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device.
Roy Ben SHOUSHAN, Assaf PASSAL
Filed: 23 Nov 20
Utility
Systems and Methods for Obtaining Location Data for Mobile Computing Devices
3 Feb 22
A telephony software application on a first mobile computing device requests information about the present location of the first mobile computing device from a remote server.
David Thomas CARGILL
Filed: 28 Jul 20
Utility
Systems and Methods for Verifying Identity Using Biometric Data
16 Dec 21
A system for registering an individual's biometric data and then later verifying the identity of the individual using the previously registered biometric data makes use of either an audio communications channel or a messaging channel, both of which are accessed via an application programming interface (API).
Mark BERKELAND, Angel Esteban GARCIA
Filed: 11 Jun 21
Utility
System and Method for Detecting Electronically Based Responses to Unanswered Communication Session Requests
30 Sep 21
Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein.
Antonio Hung, Tony Chan Sion Moy, Oscar Rodriguez
Filed: 26 Mar 20
Utility
System and Methods for Tamper Proof Interaction Recording and Timestamping
19 Aug 21
A system and method for securely recording voice communications, comprising a network-connected computer server and an authentication system which verifies the validity of voice communications.
Ashley Unitt
Filed: 22 Jan 21
Utility
System and Method for Using Predictive Analysis to Generate a Hierarchical Graphical Layout
22 Jul 21
Methods and systems for using predictive analysis to generate a hierarchical layout of participants in a video conference on display devices are provided herein.
Yuval Golan, Eyal Zach
Filed: 22 Jan 20
Utility
Methods and Apparatus for Managing Telecommunication System Devices
11 Feb 21
The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system.
Sanjay MacWan, Deepak Ottur, Murali Ramsunder
Filed: 6 Aug 20
Utility
Systems and Methods for Handling Incoming Telephone Calls
25 Nov 20
Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension.
Jaya GEHANI, Shay Ben YACOV
Filed: 21 May 19
Utility
System and Method for Text Categorization and Sentiment Analysis
19 Aug 20
A system and method for improved categorization and sentiment analysis which is fed textual data such as transcriptions or collated data from a network enabled service, or some other source, which then segments textual data into chunks, parses the data chunks, and analyzes it using a plurality of techniques and metadata gathering methods to determine the sentiment of participating individuals concerning entities mentioned in the textual data and to categorize the discussions, for the purpose of taking actions to improve business outcomes.
Jonathan Kershaw, Ashley Unitt, Alan McCord
Filed: 17 Feb 20
Utility
Customer Interaction and Experience System Using Emotional-semantic Computing
20 May 20
A system and method for customer interaction and experience enhancement which automatically gathers direct and indirect customer communications about products and services, converts them to text where necessary, and analyzes the communications for sentiment and emotional content, and scores and displays the information in a manner conducive to making business decisions based on the customer sentiment and emotion, such as making changes to products or services, troubleshooting customer service interactions, and better marketing.
Alan McCord
Filed: 3 Jun 19
Utility
Systems and Methods for Providing Integrated Computerized Personal Assistant Services In Telephony Communications
13 May 20
Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein.
Royee Uriel Tichauer, Iliya Barenboim, Lihi Gendelis, Tzachi Azo, Natan Shaltiel, Sagi Dudai
Filed: 16 Jan 20
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