like new expand to a the prospective December liquidity our as In offer and secondary morning, early good welcome year, analysts. marketed equity equity, offering and Paul, and research warm We our research Thanks, public coverage. base shareholder as in shareholders, via overall last meaningful and improve would equity we everyone. to of institutional took TTEC's to well steps
record-setting TTEC. to for are XXXX that year was a We proud report
customer As solutions mission the economy, for the amazing role brands, global a end-to-end with partner world's required the critical deliver leading powering for experience. iconic we most in experience the
organic our clearly a demonstrate Revenue base. driven in growth highlights increased financial XXXX year reoccurring success X% experiencing. to billion, embedded $X.XXX highly record full Our we're by
business XX% from Our record a increased increased EBITDA increased cloud share, cash million. record flow XX% XX% a subscription-based $XXX CX Non-GAAP $XXX grew to record Adjusted EPS to and a operations $X.XX million. XXX%. per to
In share XXXX, we grew geographic a our digital-first acquisitions, solutions. expansion of partnerships and and of through combination the market integrated strategic expansion, our
demanding can technology operate only customer as that experience Our service at top stack, a CX has CX our been to our we differentiated are significant also the platform bench offer, full an while through delivering and professionals. implement, solution TTEC a line growth. design, of experiences contributor where end-to-end Customers deep scale
existing financial continues platform our We continue with performance expand to CX in our expect clients. and wallet to as our share attract XXXX, strong a clients new as service
as leader customer position Our in is rooted fundamentals. a a experience transforming in shortlist of digitally global
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a trusted they only CSAT suffice. experience turn promoter clients a whom customer clients, complex and the to challenging for highest their are net will partner partner We initiatives, and score to for our most scores
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regions. client focused disruptive track partners, for born by is We've including in fintech, curated growing expanded logos, XX% our into region AMEA health four e-tailers footprint now XXXX on of highlighted growth leveraging years at and our digital, hyper fast increase our run million. signings. M&A our is channel a business Our rate In alone, in a base, record aggressively new tech, existing just and growth achieved sector $XXX geographic
to of their for of our market this are the globally, expanding the providing our further XX% TTEC is us Cisco users. and digital. in cloud estimated with digital on-premise partnership, to intelligent again XX% migrate a millions accelerate has cloud, channel transformation the annum an expansion see include XXXX. per future. TTEC runway to the regional in moved to Overall, foreseeable on-premise addressable Through more market growth Cisco's of adopt its users automation, market will eager You These
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acquired we recent expansion As Serendebyte our strategic continue significantly to and scale us we ahead. hyper with more scale market-leading more Expect growth clients, automation intelligent to us in the FCR give to add acquisitions purchased through examples, solutions. to years
Our and business has flow. revenue both profit profile. XX% in high enjoy demonstrated engage, plus as by our We single-digit free growth, a strong reoccurring expanding cash financial streams margins, significant backlog, revenue digital high and
market, margins see to in growth XX% the to range, range. in XX% XX% our and range, base, solution client marketing expanding and to the portfolio, operating X% the three-year margins and EBITDA in top total Given our we line addressable growing platform, income differentiated sales XX% X%
impact I conclude, of how coronavirus. I we're to the responding discuss briefly Before the want to
We began response XX are establishing a company, and ago. protocols days global
we taking employees we initiating ensure Our client and level and environments. communicate, precautions to clean actions virtual maintain educate center and preparations. delivery, our heightened adjust health to contact offices and are of appropriate are the adapt policies Accordingly, and and safety paramount fully in to
alternative allows quickly of exploring As messaging to short standard center we voice a at-home our infrastructures support contact practice, a capacity avenues has and as in environment and TTEC operating locations with clients. can notice. proactive add technology for world, an this world's us very one largest the all TTEC in the or and which in by is partner
clients their includes a operations risk creating plans helping of also Our to help proactive with technology entire on-demand and and solutions by establish execute the rapid across to assist crisis. of contingency capacity in reduce deployment support event
them, dialogue responding we've Our our with solutions. to and positively extremely comprehensive proactive on complimented clients our are this this on nature of been
we years, XXX, This included Hurricane well organizations just and natural flu, regularly name swine Harvey, XX past have entities with events, and pandemics, disasters, few. first responder large-scale HXNX, has bird as and a to government the Over response supported disasters as efforts. flu, terrorist
as Although are we as about crystal circumstances. can in a we path current bullish have the prepared I feel we am one be though the ahead. ball, don't as
and powerful beyond the we history reputation long-standing potential all innovation, combined our experience tailwinds, accelerate technology, our growth unrivaled of ingredients customer margin Given service market necessary and quality XXXX. for the platform, to have with delivery,
business allows benefit growth pure to landscape shareholders SaaS TTEC's to within profitable exposure the CX. from play
shareholder On you updating on our and employee team, maximize months you accretive directors, to global for value, on in to focusing and channel acquisitions. of expansion, continue your of the board thank our we executive partner the forward will base, our strategic behalf look We continued progress innovation, We support. ahead.
XXXX. Regina as margin highlights as will now financial to outlook growth the and key the walk through year, you for share and quarter our well
