and good Thank you, Shelly morning.
A on GAAP our the our addressing reaffirmed to per is to XXXX attached XXXX quarter non-GAAP income reconciliation year on basis. release. a earnings sharing our context GAAP financial revenue by guidance our In and share financial non-GAAP operating basis, while is of reference second EBITDA, included earnings to range. press full full before adjusted are my I more discussion results tables on in quarter will into results financial start the results second
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Foreign impacted our exchange primarily segment. Engage
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with relationships healthcare services. strength business financial followed Turning new public activities. vertical, sector by and XX from to added new client our quarter We second our
scale is While are the year. profiles initial smaller, average a deal for conducive size their next increased
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X% backlog practice. our XX% the the overall by strength backlog pipeline billion, recurring above full same segment driven which our total last over verticals period financial year, is of year, represents increased of primarily Genesys $X the months services, health Digital our by For TTEC's Digital well all to for next guidance. be public in diversified across revenue the six and technology continues with care, midpoint services.
quarter results. Turning segment now specifics second on more to our
million an revenue Operating revenue $XXX $XX Our million constant currency of Digital of XXXX segment million, X.X% the quarter compared revenue XX.X% over of prior year period. basis. the was $XX reported to prior second on of or income or year increase in a XX.X%
second Digital Our earlier performance my quarter remarks. reflects revenue
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cloud have more well lower to infrastructure, cloud support seen in renewals the half on-premise year. While We than growing with number double of we be number year-to-date, currently of of increased migrations a of the positioned the expect second the existing to migrations. backlog migrations we to of continue
services professional high additional XX.X% rate in expansion revenue. services grew attachment a XX.X%, upgrade of revenue, Our has Digital total which for representing
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a XXXX second revenue over prior $XXX million, decrease the of of a on Our basis constant currency X.X% Engage segment reported year. quarter
a services X.X% healthcare, in quarter more in reflects which grew resilient revenue second financial our XXXX. continued the public sector, mentioned, by demand of and verticals, solid organically As performance including
experienced sector our and tech largest sector year Engage largely represented including the year-over-year are revenue hypergrowth approximately in and On revenues. XX.X%. Direct-to-consumer represents centric XX% a full of hypergrowth decline of the retail basis, verticals
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margin earlier mentioned remarks. Engage reflects my Our in the items operating
rationalize We cost strengthen continue structure. foundation of to the and agile grows business the that an cost
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We continue security IT efforts. in to prioritize expansion accelerate and and our geographic infrastructure investments
to June under Year-over-year of of cash As $XXX of by which shareholders XXXX billion $XXX debt related April paid borrowings and $XXX XX, million million to $XX related $X.XX or credit $X.X of offset XXXX per flow million was XXXX. XX, increased with XX, million million, cash $XXX represented capital debt, distributions to million facility. net positive generation primarily on dividend record TTEC investments, acquisition of by share semiannual $XX.X March partially as
to outlook. Turning XXXX our
we purchasing first on consumer behavior year in environment a of impacts confidence, are forecasting half While are with year. where the clients' are in of decisions. near-term with our volumes operating level a This pleased that and of approach are second cautious results, currently the dependent taking in seasonal especially dynamic organizations half we consumers our the
size, deal before and addition, about scope infrastructure, into are technology translating hence to longer CX to clients more and diligent larger timing the cycles. In upgrade committing investments
year slower the pipeline on time usual this size been the is the of Engage than has the Consequently, deal and for side. to smaller conversion backlog
being of It levels more in where While some are are the growth. seeing we meaningful cautious. telco has verticals clients more and travel been moderated
to Furthermore, original XX in be our the forecast our current will impact efficiencies. in our This foreign on offset trend income full used to a of negative assumptions operational movements by based operating headwind point year guidance. comparison exchange we basis
the in decision pressures the expected year. guidance year clients our on We reflecting volumes strong half midpoint delayed also results the the reaffirming of are and from first remainder for of the the our range, of and some
performance Please press segment reference our second towards level. commentary obtain XXXX earnings year at for and to expectations section release in the our XXXX full quarter the Outlook third and a quarter consolidated Business
upon us long we service to strategic and our focused CX who closing, a tenured than to technology new as partner. priorities exceptional In trusted remain delivering and and both keenly are ever on our solutions more client executing relationships, turning
cloudy, is visibility near-term remains still long-term intact. outlook Although the
the Shelly the number quality customer Ken mentioned amplifies of channels of of As comments, importance in experiences digital earlier and proliferation the and the increases interactions.
in while modernize compete, to have intense to to working longer order To companies no their and CX the the retain strategic right more with partner choice, human but platforms, a handle customers. complex, interactions
with integrated With when financial year TTEC in range, early we our our With earnings our update to quarter unique results look forward still to executing comprehensive a providing full priorities. set these XXXX guidance on We outlook on capture position outlook we in of opportunities. our our announce line November. strategic third offerings, focused is our in remain an
I Paul. turn back call now the will to
