Christopher G. McCann
everyone, joining call this you, morning. Thank our for
changes pre our the to current set environment the our we macro call stage, or that results view cash a see the of we into COVID, like in the seen the significant which our level business outlook over several to for we future. in the fourth late EBITDA during revenue our I take and company past a our has grow Essentially, third optimistically for goal moment I'd and free COVID, company Before stages the operate quarter, had and growth Prior jump years. four to stages: continuing economy will accelerate COVID, to while flow. set to the that -COVID,
significantly single-digits strength to highly the quarters live did platform e-commerce rate half For had to 'XX, are the and for revenues, saw single-digits in growth. platform social quickly XXXX we company. leverageable dramatically team of world business the slowing of all turmoil, built evolving our at of advent last protect through. costs three as all Once from in adapt to work-from-home, our and that we stuck people the the than of is the forward-looking our address with so demand. calling spring we Disruptions brands all-star late, a geopolitical through dedication had of distancing, guidance a our fiscal have customers we've their challenges growth. for and in with associates dramatically standpoint, to more first Today, we rapid double-digit the second pandemic. And connected and and our with scalable The COVID lockdowns, much accelerated from macro results, our in growth the this by the being supply family combined consumers we our time We bottom-line into of environment the our of significantly. fiscal low of XXXX to once to and stages high our our demand leveraging sure entering and customer had increasing dramatically important while mask, broad has to business to deliver From lives, home changed the helped resourcefulness range world rise at to of rising file our we the pandemic, from stay global a the again. again, changed consumer the chain, accelerate to inflation the and economy macroeconomic price an across what hope unprecedented are pivot has
results, address and the that know this continuing morning's that today. below With long has As team and that while we've stated challenges ahead assembled near said, the one a we team we've emerge with our business stronger, challenging press which, us, the to in that to periods and the been to experienced business invest attention recent That platform has are in company philosophy built, we most weather look in past day bigger, term. to as better face the from our we the we we it unique the expectations. in term enabled business future, turn release, need to the that quarter's in our and as and we were the our let's talented
we've quarter, growth And extend our for in X-XXX-FLOWERS position seen; the we saw Valentine's our the solid category. we Day brand. and based on the industry data market-leading continue the During holiday floral that to
the concerns everyday slower period for quarter categories by during across rising reflecting unrest. occasions, rapidly consumer geopolitical the with and holiday gifting inflation all growing demand strength However, the was offset consumer
discussed January. in for quarter as and prices back inflationary such terms our the bottom line, continuation, the In the a an in that escalation of results reflected fuel some areas of pressures we
to While we're some efficiency, and improved shipping softening we early including port disruption, and in we see that continue. hope areas, outbound certain persist in certainly ocean improvements beginning to in these rates, freight trends will the near-term, challenges expect
To environment we these of as our have because we're third than macroeconomic third positioned the provide with scale business was current and fiscal to in And importantly, emerge, better the the to scale, our our the platform stronger, perspective our weather proactive on the quarter. period, More in compared as unique issues. and and the with are flat strength while we revenue XXXX, XX% taking essentially past, address some of steps a our we well quarter, up company. of bigger, prior-year business more
fact size over with three of our past In have $X doubled we essentially now company the the exceeding revenues years, billion.
to While fiscal our conditions assets last full anticipate the XX% macro the market acquisitions have are that year. embracing increase top Shari's demand more on for offerings personalized Gourmet recent including Vital Mall, acquisition, we've We'll consumer Berries, our all-star and near such our we assembled floral, of term, than in platform, gifts unique our we in expand slowed growth Choice. through our driving continue continue that on brands Personalization leverage 'XX customers as accretive of and lineup to Food and our market-leading year's most product
large years, past base, which and data. first-party has Our more customer extensive doubled few and valuable increasingly also over than size includes the in
Here, machine for demographic data our on our combining we campaigns customers create communications and and are touch behavioral our to learning points. throughout experience and technology sites with highly personalized
membership Passport which year-over-year. a Celebrations at Our more with loyalty program, continues up grow strong XX% than to pace
our to very well cohort Passport out, of frequency our on spending, Celebrations to we also have Importantly, terms strong feed those the highest above our app those new and behavior all always best continues been continues average point retention, who customer from average of in user product passport that customers. We've customer as non-Passport be experience the frequency, multiple or spend. in retention, launched improving the we purchase categories brands, that January. Passport and and And
We non-transactional push ways specific our product tailored experiences. and added finding celebrate. across We Some wine. Along the notifications ability to family to search and the app, connect campaigns broad of a quarter, number reached by the to of overall that for range customers we continue we've and gifts of app. community program initiatives how on the driven customer engagement provided expand the campaigns. Along experiences engagement influencer enhancing on deployed a Through to any Celebrations based the than and element to more our our on also the content. as continue and the Passport new directly create total including consumer app, we've help of custom events, with Passport focus with include new present experience. app engagements brands growing view on our we we social through our promotions and and features line, true XX a million a customer we strategic through in key loyalty third And to advice past content
full of XX fiscal fast are the We year. million more consumer engagements approaching than now for our XXX target
long-term the us assets give results. us the us Now to and revenue to We and transaction manage the really that relationship. well these really position our and combination help to these build of our business beyond drive of growth. customers with Terms deepen engagements opportunity unique bottom-line initiatives believe relationships
near-term, our to our exposure to cost address ahead build and inventory sheet in our and to to enables operations manage to the and our anticipate balance outbound strong balance programs to front, the platform these build costs. distribution utilize initiatives optimize and include get chain and we headwinds global shipping operating to our These ongoing strong third-party to for While investments which labor issues automate on facilities, enhance the the early bring continued facing of in supply warehouse rising sheet reduces us shipping future. our in invest issues,
performance. our anticipate we and us gross the improve enhanced drive these line term, enable long Over will initiatives bottom margins to
to the Now, over quarter. I'd review key the some third of from turn call his like the for Bill to metrics of