FLWS - Earnings call 1 2024 | 1-800-FLOWERS.COM, Inc.

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Operator

Good morning, everyone, and welcome to the 1-800-FLOWERS.COM, Inc. 2024 First Quarter Results Conference Call. [Operator Instructions] Please also note today's event is being recorded.And at this time, I'd like to turn the floor over to Andy Milevoj, Senior Vice President of Investor Relations. Sir, please go ahead.

Andy Milevoj

Good morning, and welcome to our fiscal 2024 first quarter earnings call.

the Jim Shea, and like by CFO.Before you some are President; Tom to the today on and that Bill make public contained and we of press safe us harbor McCann, are in CEO; Chairman Hartnett, remind today's disclaimer Joining call we our covered release statements begin, I'd documents.

discussed assumptions certain in make events. non-GAAP will can that Commission. obligation to projections any call.Additionally, the our and I'll current forward-looking about turn in future directly update These During during of the GAAP. and are those predictions, expectations the statements subject uncertainties, this this public release.And most and disclaims the other contained supplemental now, tables press are not with with and GAAP prepared call, measures to of risks comparable in over that discuss Jim. Exchange that accordance any were forward-looking to with statements the measures to call Securities these company Reconciliations we release measures or we financial on may earnings statements found financial made will filings based including be The statements and of our be

James McCann

turn update. a Thanks, call joining of provide I'll I'll share environment, over Thank my current will Andy, a to who business thoughts you good the everyone. us. and then and few morning, Tom, for This morning, on the

certain the expanded will sorts, led trends and notably, with We from the trends point morning, We detail. Most XXX we announced quarter this improvement within in of macro performance mean to an in are Gift tide that along from expectations. our first benefiting open Baskets discuss turn gross favorable substantially, will that with segment. and questions.As our our fiscal conclude Bill your started a have by for revert it year with financial Gourmet update basis to and last more to line began Foods up we'll other Bill, quite our margin then came

been initiatives, automation several efficiently efforts. logistics, focused be key these in our evergreen also use our inventory and initiative labor provide technology includes on an has Smarter to organization Beyond and that and improvements, our Work Smarter effective Work benefits executing is of operating and more years through the initiative on we the increasingly including ahead. that is expect optimization

Beyond quarter, that Work quarter minutes.It in innovation Smarter, for no everyday which we've Tom occasions first is with you efforts, few made will comprised major our holidays. historically relationship a fiscal is our our gifting remember of to important progress highlight great far smallest on which is by

proven beginning, believe to rather holiday gifts a discretionary of being trade purely down, or we'll buy consumers turn we tend view purchase. periods. to holiday necessity As more periods. be during historically expect sights our holiday now our trends to we business we as for has the period may than holiday up resilient that They more as simply, Quite to our the but trade we to just improve sales look gifting a

As more their on our for positioned never we will and Tom customers list. better have them gift everyone the discuss detail, been in perfect find to help serve

and are produce which in a the helped pear of delicious. us Mother points our and budgets.We've serve we introduced our new sentiments, in our customers this the offerings, to Nature broadened higher since more lower Valley have to for snow a sell The their have Oregon had from hand who helping express beautiful launched tools both last words, We product simply help also provided price maybe pears, quite Rogue crop winter, new better in season and bit who lost our best XXXX. Medford, #X

have you Riviera us through Royal place available business take to Our Pears please now. order I Tom, now the if are highly your over the sale your Tom. turn recommend you call it -- And today.I'll already, update. for

Thomas Hartnett

Jim, Thanks, and good morning, everyone.

to Our $X.X adjusted a of loss year first over EBITDA million $XX.X quarter the million. prior loss improved

events. certain initiative into XXX continuing sales spending occasions that Smarter lower the macro persist the Our anticipated expenses, from to this to trends improvement major decline. moderating Heading our shop in gifting would and consumers results point their gross fiscal our for improving basis in which margin while sales everyday benefited XX% Work the year, profit mitigated bifurcation we on trends the in with holiday led

they price higher are, lower are developments, had new on in now, environment an interface to customer Knowing fiscal relationship macro revenue our update of and this, user segments, interest contributed to portion merchandising I'd revenues, customers. expanding view Our the income challenged our Meet XX% various those major the recently, year accommodate as pressured excited past sales and environment, well begin not represented we in we representing point enhanced Existing to are our higher student continue to customers to We are value, points, performing be to and efforts, season.For approximately or was rates and share encompasses better, are of from part during including persistent are the current a into no more attracted increase.And over the those to current the who few holiday number holiday developments consumers consumers of base higher of occasions greater like product of repayments. some as by well that our more innovation in AOV with our and increased as quarter X%. improve higher both It's higher the I'm most quarter, our enhancements. new trends which today. expected and the the during the customers of to our and surprising remain to as as our we informed offerings, price a price-sensitive environment. we XXX,XXX broader loan the there everything as quarter first customer here, the them share which resumption attracted AOV offerings, where our who in our by you head inflation, which a

For in bundles and looking our that product we of gift from of variety brands X them recipient. products are delivering offerings, combine a value higher offering box for family customers our the new for

multi-brand an our road to our acquisition customers map and Mother's their make we're them express recommendations and experience to lives. recipient. this of sent Continued experience investments Day relationships gift help for partners, option or One to streamline AI gets be options be with gift relationships. we an of provides go ongoing and focus a Day. Bites, the process, Business. our shipment. innovative tone the excited in company further possible important of maximize a giver and gift. can a with bottle on not AI of the been sent increase to to launched can to of their the the with increased express both and X for system assortments. Incorporated is our delivered within enhancing This to by leveraging birthday process in revolutionizes This bottles their provide and customers gifts. is providing the use with last most our with select or generative enhance gift the tracks the can our the with part more that the we more bouquet cakes with order XX% We've led organizations campaigns, bottle help to Shari's and customers over build their our AI it This second the due be the just checkout selection measure who bundles. and better intuitive our of checkout we of leverage lost their launching Berries has our customers our improve for new prompts, bundles feature to will with free confection the empowering customer people to for to the with, the user Father's to is help celebrate mile gift and years.And who a platform floral, Cheesecake truly on fulfillment way taken and bundle express craft easier use that to also heart offer multi-brand certain that our can people for Business wine within that expanded customers that our relationships respond themselves, wine key technology themselves network, offering resulted now to choose X-XXX-FLOWERS stakeholders. SmartGift message a a desire systems us with for very X some tools recipient we success last stay organizations we same-day process the a has are, few now including our moms it X continue the We in gifting capabilities recipient. words, business for distribution their in add gifting a Furthermore, all-in-one standout of better things new perfect same-day and holidays, customers made recipient special message create seamlessly to may customers, the their SmartGift Customers corporate of our can key of experience.For throughout occasion simpler be help right but Customers of them and to in occasion. their up Making to customers to second of, from to to the only helps details, step simple to adding for delivery just centers SmartGift making add that delivery This effort future nearly a it their dads for during in to for provides of themselves. were beautiful offer our our are have to givers time.Speaking our efforts connected time order them

with about enhancements that our present only get provide they continue as We from to grow can we unique are the of experience these excited and brands. family offerings opportunities our customers a

As future these our and look the provide our are our are financial over business. business, Work relationship and of providing areas.Now, the innovation principles we Smarter in having you it can turn see, progress review. efforts driving to to They Bill to clear and impact on updates I'll forward beneficial our a on

William Shea

for profit last be led forces, be a Part we margin trends discussed and revenue grow Tom, will by that tightly returning revert consumer and in and external low On the growth expectation relationship to we good mean broader time. EBITDA profit margins our reversion prices increase and our manage led historical to to the our will margin over and organic Work by everyone. long-term Thanks, this to gross call, metrics environment morning, the expenses. our adjusted of sales, gross XX% our the This commodity expect includes efforts range. as macro innovation own part and and Smarter such sales, and

and Tom moment to significant a and expenses trends, revenue to each review to highlighted, of in these. according improvement Jim led reduction and in As first our million we adjusted that a EBITDA.Let's saw of improving quarter improvement a margin our a performed $X.X expectations, gross take

points quarter-over-quarter in declining as profit last by increased in costs, including Gift the the pricing with costs, operate which of during standout margin our XX.X%. fourth efficiently margin, efforts Baskets XXrd excluding basis fiscal our of the Gourmet led XX.X% basis the better quarter management. Our inventory to strategic in more initiatives, trends was quarter, XX.X% revenue to segment. was automation quarter from and year ocean benefited a our this certain improved Food week to compared revenues Gross factors, XXX improvement real lower impact an XXXX.Gross decline fiscal freight several of XXX the quarter the and commodity XXXX, over first the fourth point This for

even we period.Now, in these fiscal variables tailwind the that with we remains to will remains to as second adjusted year. realize expect the EBITDA current gross consumer out that believe began let's Gross of we consumer more and discretionary ago, anticipate will year-over-year later key environment the inspired to the as profit cycle last the the improvement to We improvement, to period, loss look be the spending in combined we we throughout metrics that half a And while by to continue witnessed holidays. margin year year, our enabled improve greater expenses to margin us shop and reduction second in $X.X million.As a operating for the be extent quarter a of our shop quarter. consumers our pressured, the against they we year in complex the review holiday for

gross compared million. improvements the to of the points basis year revenues steadfast within profit Baskets ago higher our segment, as as expenses last in and margin and $XXX.X XX.X%. reducing over most million operating expansion in segments to managing increased quarter XX.X%.Beyond business to which to Gift XXX across notably for margin and increases. reduced the points Gross increased improvement, or expenses Gross year our margin was each we by the we and remain XXX first Gourmet basis control Our Food X.X% quarter, XX.X% despite by also is what led labor declined our inflationary costs $X.X

share improved loss $XX.X per $XX.X per $X.X year.Now, compared despite result, net loss prior share the the let's our $XX.X EBITDA segment a our as or million loss line the to compared Net quarter As in year million million top of review improved or pressure. a results. to million as the first prior $X.XX to quarter to adjusted for $X.XX

Baskets Our million $XXX.X declined to and compared prior year. million the Food Gourmet with Gift X.X% revenues segment, in $XX.X

was improvement, Our XXX This period, compared points basis initiatives improving with to wholesale ago. improved our in with prior $XX Revenues period, in more XX.X% revenues decline of the to decreased million and reflecting gross period, decreased the XX.X% compared primarily revenue on company's to XX.X% period the margin million. contribution gross XX.X% of points with This costs. $XX.X reflecting helped compared contribution pricing segment in $XX.X balance points prices Segment in year in year the by marketing combined with management. contribution strategic basis loss to revenue.The $X.X and pricing Gross lower freight XX.X% year XXX commodity profit $X.X the Segment a segment, was Segment prior the the year for year segment. compared freight and contribution to better margin the ocean million prior profit $X.X with roughly XX.X% compared margin expanded lower prior the initiatives in improving year to costs reflects million strategic XX.X%, margin $XXX.X BloomNet spend.Our segment's lower XX.X% Floral million the quarter profit a $XX.X period. million primarily margin ocean with increased efficient Profit $X.X XXX Consumer sheet. million flat margin improving ocean prior basis initiatives, revenue segment margin inventory pricing product to million contribution mix. certain our freight decline.Turning year margin loss and compared million $XXX.X in gross the strategic costs, year offset lower to was period, expanded improvement million the compared and component Gifts compared to a improvement margin as margin with ago. prior

at compares terms We in total inventory.In of the investment to million our benefiting focused Our with outstanding end year, borrowings holiday debt last $XX.X component we million of had inventory a million facility time from end $XXX.X upcoming initiative low debt of in first compared that our credit the and million compared Inventory $X.X was million by season. outstanding the term as the cash operating same $XXX.X This this We position seasonally quarter, revolving the debt. year last million at lower prepare $XXX time of efficiently $XX Work preparation was to the as Smarter with of debt $XXX.X our on is under period. more of year. of holiday for million the ago. for and reduced at total same

fully revolver guidance for the We fiscal paid second to during fiscal borrowings the XXXX. quarter.Regarding expect be under

a digits $XX the total decline expect it Q&A. the be the million to range mid-single and to to revenues Adjusted Jim back $XX as in prior we with I'll to $XX the free on before closing cash of up compared flow We in his open percentage the call turn EBITDA basis to $XXX for comments be million to year. million continue to for of in range million.Now,

James McCann

Thanks, was That good Bill. a review.

as essentially the a unfolding journey. first are the mean expected, quarter it's path to main far on a takeaway and multiyear year, this was For us, so reversion we that, of from the we

is have everyone's have for the cloudy period, with been enhancements period the their customers crystal positioned better people holiday going While holiday right ball behavior made a never with help holidays our into the consumer we on the now, bit we the important lives. to celebrate in

is to and a and greatest all, to helping we'll having the options nourish help array points find better more We As broader Tom questions. are with relationships.And look providing gift perfect them all to relationships. price for a their that we anyone be gifting open now, them gift their call highlighted, of happy the know forward consumers on After meaningful for list. your we more and of

Operator

Markets. question Instructions] comes Michael today Kupinski [Operator Our first Capital from from NOBLE

Michael Kupinski

Congratulations.

You actually in in did It for better trends a little EBITDA the came revenue was like looking better. I than adjusted better the what and quarter. bit were looks

that. of on the give kind you many you've higher they have that mentioned a of -- in the customers of seeing? new income performing new questions. you gained couple those quarter, a Are the customers I us that adding? higher customers Can income that congratulations new So that of you're were How better. actually sense you're customers the

James McCann

else just to I'm sure planned.In would better like pleased Michael, customers, this -- that terms seems this to be new to of as economic performers is challenged give Jim. there to us.Tom, more not line existing not the The you end ask the Tom top that are for questions. Everything are not customers, but would done how data -- if at you're -- doing interpret I'll tend you the have lower higher we're on sure that? going The who customers -- pleased, economically here. or we quarter. just not we're better it's at are customers We're be the are

Thomas Hartnett

new exact but have targeting for our don't we refined our better and cohorts. this on more quarter, our more Michael, are Yes. to go customers figures efforts after

customers if of introduce the but will, our driven the you to being more expect quarter, by higher higher-end So products. at lot AOVs up, towards low-end, demographic, the I evolve product would and our high-end at both income.During a continue is that did a higher offerings new buying that new with household the customers we

James McCann

they're the asking, that is guess, customers So Michael points? there's level price entry buying just for it the question, fewer I or products more that high-end is

Michael Kupinski

Correct.

Thomas Hartnett

combination little both. a of Probably

Michael Kupinski

And then Or bit seems about talk you us you a seeing the marketing. marketing you weakness pricing? for like your it why stepped up? in campaigns? can give you Are of a you're up that stepping little sense marketing? Can another Is reason that pricing your

James McCann

Michael, up stepped I quarter. we really think don't this marketing

fact, keeping because acquiring think it, cost the Isn't a we're powder stiff. the In our I still dry is Tom? CAC, pretty of customer

Thomas Hartnett

from moderated Yes, some it CPM, higher think on there's ton certainly little and some and is are that from of them a I cetera, where ways use ton et are a was. lower. different market, we we once depending it a basis the of And a platform, in

I think as So, overall, being back as of efficiency. was level certainly X it a the far environment what or is not that year

James McCann

expensive So now. it's more

Thomas Hartnett

more It's now. expensive

James McCann

we we? this And step quarter, up marketing didn't Yes. our did

Thomas Hartnett

No.

Operator

from comes Anthony from Our Sidoti. next question Lebiedzinski

Unknown Analyst

is Guillaume ] By the way, Stephan Anthony on for Lebiedzinski. [ this

which the are Sorry your you costs? still most declines I costs and about first is, have which pressuring ones in seen guess, my commodity question that.

James McCann

reversion the the things back a was freight, some kick the it's levels. some year a ago, Stephan, to will us reverted this last point for Bill, to almost which quarters. talk actual mean, actually From view, has quarter couple macro when have multi-year actually pre-pandemic come the we comfortably in for a ocean hopefully We've about a and head gotten have a of reversion. benefit of data, and but

So we completely, products. a commodities And is thing that baking back ocean there.The make one one of and Hopefully lot has off a us. we lot so the come chocolate after reverted. hit it's that the stays almost baked it do goods, piece took of freight

They've and our of of butter through to backed. They commodity the mean.Now, actual require back example, costs some, -- but went products Bill more their those All traditional not lot cookies, moderated for tell and reverted lot they're you food haven't eggs, a I'll data. a to roof. the let require

William Shea

fuel. ] Jim eggs, back their as our alluding [ about lines, has high product working its and was norms. big their like obviously, high. fuel very moderated we it's have like so are Yes, And ago, off little in versus butter where down. is significant highs sugar a fuel very Others are of actually And even wheat and things highs. all ingredients were obviously, still come still a way year down and are Eggs while Commodities to, cocoa, a over to one read bit historical norms. historical some big

Unknown Analyst

have calls, about second your in mostly my shipping guess, FedEx. logistics I past question you is, with the partners, talked optimizing

as we initiative? prepare busy this from you for season, the the benefits holiday think about should So potential how

James McCann

think I the which done have Work to of been we across called people they've our Well, you'll program, times And morning a we've with Smarter this program a things. lots that of a team referred see quarterbacking enterprise. Bill that few has

we on example, seeing last East and our Coast year. years We for the spent we're opened in our great ago. distribution X.X the automation large operations. Georgia an that now. there that fruits a time multi-brand deal project in money And of center For opened We of

example. So one that's

from freight which have Oregon. will out Coast either our our facilities might our that come Midwest, which Ohio the of West goods covers from facility, facility, So in come finished or

having on savings and country of by facilities centers. distributed freight into across a as also the national significant basis coordinated a raw a ingredients finished there's And well. distribution goods footprint major products we've a So our

asking had we area it in of Work give -- is have Ohio Stephan logistics. in Georgia. a bit the little terms initiatives in more Oregon.But, freezer have on So Smarter particularly for our a us color we've Bill, in deep what time yielded, now long about in that and space us And in

William Shea

components do are rates but have the have every long year, rates relationship carriers. a we have great contracted do And of that aren't modest certain capped. working there we term off, our that First increases with

James McCann

variable. They're

William Shea

variable. ones. a they're little one of is And the so, more Fuel bigger

a alluding lower number as priced rate are meet customer the So talked the logistics close the inventory much lot than of to to can use inventory that help we've service consumer as of working of be use Work delivery. expectations really ago. just logistic of labor, placement of It Smarter with that Jim technology, increases. about a not includes still initiatives a of standpoint. on on -- and is number we making is the work we initiatives But But streams is from sure long to it was It the embarked broader logistics a inventory, management. that Atlanta, country, through that can efficiently all offset we opening so those around more and automation. a we're about, we have

James McCann

the can't consistent further call the that planet. mentioning without we And go other AI, in company much we're so with every on

William Shea

Good, absolutely.

capital well our the line more write-off management, an as inventory inventory from about from money has these some chat The bringing standpoint, a we've inventory standpoint, from Ohio, experience, talked an from standpoint, But at customer in as demand Atlanta an saved using self-service down certainly from where with portal a distribution Work the Smarter and Medford, invested a Medford, is, our that center using standpoint, we've both in from -- past. to to we've automation facilities, AI. us within a and certainly working automation So service perspective. from from our efforts both a platform and bots standpoint, Oregon, manufacturing done current capital improve our

James McCann

the to meet overall where and year gives to that don't time, inventory achievements inventory on Why anticipate lower be, understand we already to touch point? spread investment. you It savings this at and how this which us might levels the there. freight versus help we've inventory enables out a Last year, to Stephan our we've inventory demand had us

William Shea

Yes, million have than little million is versus And the it inventory year $XX first better or we quarter year the of ago. was a it more $XX around down the around at country. end the this placed a so,

James McCann

we Well, think we do.

William Shea

And holiday. producing a efficient more we're closer in manner, the to it

ultimately So we're placed costs saving saving We're on the freight having better country. around labor. it by on

James McCann

Stephan? Does help you, that

Unknown Analyst

you to question. And, seasonal rates does labor and Yes. my current leads how last compare the And last to I about for talk year? holiday Can quarter? guess, labor that that availability

James McCann

a to Sure. It's us, the that never kicked having just a years 'XX, us really in positions head labor we're Stephan, genie holiday pre-COVID entry-level for not cost we back recently with That seasonal really of were just filled to labor about ago, hour, back. up filled. problem will in time. wound We to the bottle. the And $XX you or in reversion point so. back is Bill, going talk X,XXX there help. that get year, Last to $XX And X that we labor of mean a side season cost anywhere an we of we we much illusion is we going the as struggled. to good from Christmas that for story the of so caution when country.Now, much those I And required view $XX as reversion levels. And it's that mean, better. week this have no reports because pre-COVID not so Monday got over a that the it with a in on spots not that's now We

say, I anticipates year will it's us. that will the labor planning for there constant. was last higher than asterisk be our not it costs a though, overall is, So,

Operator

Capital Our next Instructions] Craig-Hallum comes Group. question from Fuhrman Alex from [Operator

Alex Fuhrman

spending positioning optimistic consumers than you watching about doing to about sounds more holidays. in your Can be for might little the a prior Jim, pretty attract this you're what talk you're like that it years? their holiday season

James McCann

The mentioned in Maybe hopeful. I'll it's to this his points but we're optimism, Bill we're won't -- about and contribute. to things better Tom all question. the and how only Well, that, I products. Tom betray don't our mean Alex, the that's a on broadening answer of be term. price remarks, I on But not ask doing range we're

consumer really average And to the go I splash what in the always we the opportunity well-heeled of just the price elasticity a who wouldn't lot attractive customer years have more higher at find think a demand these high that all on to make the frankly, would side that will about ourselves wants attractive. points. later offer but we for, surprise products be

for see other we're at everywhere. so, in as driver this look chatting they that talked how nice, a on a index Brian frequently the sentiment about had go this XX about paycheck, had, I consumer to our L.A. CNBC -- don't was -- was gift is They every all not an about signs over you under talked think of I And lot. to cost. price were on different every consumer everyone it Wall us fuel. on of need-to-buy is, the roadway. experiencing. single that.On ago, making struggling I this about that just And had discretionary from to to how lot X. we -- would gasoline by told very say, we've around chatted from from the move Thanksgiving, are days fuel, XX go the consumer recession-like add the Wall they're a and have points Michigan they after Boulevard they working struggling before a items.And comes the Cost they of dollars and that they when Christmas, maybe thought be morning especially similar I started levels. article And just them were cost added I discretionary around of was would that when talked I that at XX% I birthday -- I started buy were in consumers every when about an We attractive me course about in case, affordable with the experience the to tighter-walleted me to of to what oh, And that right I XX was And here weeks Ip for a I XX%, it Target $XX of the let of it a that X story in to about But to reading And brands. comes the morning single Lincoln Cornell Greg running -- pressure. Journal food Uber one we them of paycheck rent it the we running the bit. more are to a rides Americans. items And University in you And good consumer, couple read -- of L.A. was to it that Street came who's long-running seems And Ubered piece, And they is Journal they housing, hand, And that's the lot and a made Street can them. Halloween, comments price one the of it's cost XX% effort now. Tom, to our of pointed when

Thomas Hartnett

where is, are site. X-XXX-FLOWERS $XX We've brand, definitely We've doubled our don't ever had by -- in et they -- $XX price to on have Tom. lower and brand, the brands really have reinforcing shop number line off at number cetera., -- it's on bottom other Alex, points, David our also than we're start a price the of -- especially those products of we to $XX.XX lower down We price & a the We've in a points a ability price we've point. the And brands. lower the we've in points. at price new entertained price. in price, Harry on around

We meet to they expressions are of their where So is holiday. we the certain so a customer want understand can that our pressure. them they convey base segment under for

on focused really we're So, that.

William Shea

we've buy. some we've some that customer wants more products some positive And and responses of combine those are items. things that consumer to affluent items bundled also and the higher to some seen price But point introduced

James McCann

Tom, why good traction. don't shed you the that on a Bill little product what referenced, some seeing that we're light bundled

Thomas Hartnett

we on Yes, earlier. call the mentioned wine

products new have David, products are Harry with & $XXX We party that Christmas products.

side hard ultimate that's have $XXX. We gift basket

kind consumers of towards higher prices. our we've seen a consumers So of gravitate segment these -- gravitate

that of catalog. some advance to continuing we're so, And

James McCann

we're is we've grapes, we mentioned, a really grow a sell a Tom's times make now. winery. wine. couple We especially, category only of The Alex, mentioned wine it -- We

the his that's like as And mentioned earlier so, product in Tom we now, really collection. their discovered when a affordable, to being customers a bakery the on remarks, that we available what gift onto gift sell business. bottle really onto discovered, going Right to add it opening food basket And it's able second an it only and and idea bottle -- is, what for margin them increasingly, nice their make of decent add-on. And or to a of we we wine it they're make package.

traction. So some where really seeing bundles we're are good the

Alex Fuhrman

on into hear season. holiday especially to good heading your Always the consumer, this perspective

Operator

additional to and back gentlemen, the And time, closing like this at remarks. and to over any no ladies questions. floor for I'd management turn showing

James McCann

for want today. thanks, Well, holiday everyone wonderful We joining wish season. everyone, a us to

that right we will the it's for As mentioned, of and and mix them. be consumer I are -- we services have just products the hopeful there,

all touch very it.So them really questions, heard to inexpensive when our done to just please engage in really and to we've if them our you with answer good and logistics product, us. to questions have don't way in get may have. the any to they you you with things give in We're want You've additional fresh a invest ready capabilities hesitate any

So have a holiday and season. wonderful healthy

Operator

and with you and gentlemen, we'll for We today's conference thank conclude that, joining. call Ladies presentation.

your You disconnect may lines. now

1-800-FLOWERS.COM (FLWS) 2 Nov 232024 Q1 Earnings call transcript