million XXXX for quarter. you, the $XX.X third for significant from was million. of $X $XX.X of Thank A Revenue related $X.X was million includes the improvement quarter, Adjusted in reported the EBITDA million for Julia. benefits accounting which to second COVID-XX. quarter third revenue
the EBITDA loss in $X quarter. our second the of month improvement EBITDA adjusted million quarter. to reduced a and in third detailed refocused adjusted EBITDA expenses. third our million combination rate items, our the revenue, loss Through in million $X.X which from loss shareholder We are adjusted to leverage $XX of comparable greater lowered operating been have model those letter, quarter. of Excluding would a a per sizable Also improving for operating business during $X million a
expense events, third even ability supply XX% been profitable balance on quarter-on-quarter ago of on to bring the increase help XX% the to the we XX% per and events than Eventbrite demand up down time. a significant lower who tickets a in The COVID very challenging ticket in paid improvement own revenue with Those roughly have and we paid reductions to increase two hosted before tickets the increase forward, trends Looking reflect this a would paid expect quarter made. we've and second to of Paid events. in plus self-service considerably XXXX, built focusing and are succeed, growth, year XX% become from strength, together the volume creator, for million XX% $X.X were a from creators our craters attendee creator a in due amidst quarter. healthy paid was in case
increase investors business the more mention help The Turning special briefly is that to want to for here financials, was with reserve I associated and the quarter. a couple impacted by quarters the ticket The refunds the refund future slightly dynamics fully in revenue a running back from it the result. adjustment underlying items cost the understand intention a with the COVID-XX. during third agreement. as than offset Similarly, our payment expected was higher settlement a at creator termination in a fees, from a $X.X That revenue the prompted a quarter, to rate related revenue recorded is million third quarter to of the reserves refunds $X.X million benefit and of includes for $XXX,XXX reduction by also benefit in refunded the Including activity to contract quarter benefit quarter. processing year. quarter to was
product expenses million XX% expenses total or losses another trends, and million $XX were XX%. made items, and administrative support costs quarter. a $XX quarter, those estimated downward focusing for reserve we operating If marketing within expenses adjustment year-to-year. General Sales, those Finally, to support of exclusive advanced year-to-year. for XX% aside during marketing XX% on expenses. sales, the were were the down and third were the and adjustments down recognized adjustment the expense reserve held and down down payout year-to-year development was underlying And
of reflects operating for this exceptional which in substantially increase we've our operating XXXX. down March of work not time. $XXX I changes highlight the resolution statement, future. should costs $XXX ongoing which stood November million during to and which from temporary at reduced want leverage our $XXX of at income on and are June, the payout to the away Stepping Xth, and our structural million All the These balance, the moves, from advanced done million model end redesign early
creators on well equivalents sale other as to As advance occurring. XX% netted advanced were proceeds advanced amount crater from The a to events from ticket events ticket craters is balance payouts cash before after reminder, to from we've Historically, APO of payable, event, cash ahead and was reflect released creators occurred. and of our their sale out by house held their that generated craters us sheet. the as about proceeds and
refund. that ticket liable as business backs As faced unprecedented might advanced In to events live an and seek associated been environment and the or in impacted been suddenly payoff. March, to creators refund pandemic for unable record event were the math, on attendees, for we charge significant of the very buyers could have unwilling exposed their to the the Eventbrite ticket funding have merchant refunds
X% it historically payouts events of was with X% cancellation. to the postponement Although what determine basically advance, or happen losses difficult averaged if many would amounts advanced or so, only associated have
better concern most for helping estimated We've to refunded eight with to resolved Many and received we're orderly value reducing consumers data events. been creators months by consumers also what issue craters we of the on tickets balance of hold experience, Creators to earlier this and again of the tickets. communicated established And for other consumers to have have account impact credits and we Eventbrite expect. picture reserve the Now, to are future causes. of combination donate refunds Meanwhile, for future March have A made way. postponements, a toward their APO more losses. rescheduling year the an and enabled support events than actions in who creators have its where and bites own APO creators issued. easier consumers to for encouraging for yet offer pre-COVID to APO million of have $XXX refunds event it and about leading from attendees, not
recently, loss original we creators we've today the Eventbrite tickets result, funded. a from charge More backs the just balance. APO card a $X able March, are Since payout against has million charge been small of relatively advanced to a volume to X% original Net-net, sold balance. the COVID on charge the prior of been today. below backs $XXX recover seen losses million, million rate portion had that As backs of we've on $X over credit
and forward, anticipate events in additional coming to APO in until refunds rescheduled charge XXXX. Looking backs we APO reimagined occur see we are and and many quarters, being that
share it's believe breakage. that balance effectively some also to be the APO unclaimed, going details We'll ultimately likely continue go around We there becoming pre-COVID will forward. APO amounts
frequent believe in maybe more that relevant realized million recalibration is XX% in advanced charge likely also that program a ratio Since than payout. total more $X in rate have indicative A consider period. advance advanced This our to and of program. payout small million million extended back that pilot factor new the Against which our However, compared other prior transacted proceeds third the ticket an $X.X under we've we and approximately been $XXX of losses, for to Eventbrite creators. changes subset in primary APO manage limited One purposeful exposure. to during program our how thus far, predictable, future, smaller, begun as appetite has we've piloting we APO lower the APO for restrictive reflects program the the APO and more intend terms. new target less of are we who a far in quarter, self-service, well started availability as customers. slightly This the creators evaluating among
pressure anticipate fourth quarter first the to pandemic the Looking XXXX, XXXX, that of the near-term to for will continue events. live ahead of in we month outlook the
remain $X in million million it all have environment, vigilant and well excluding remain strong where million and limits like such the UK confident be result, expect stricter saw revenue and And seen costs. we'll we our Europe, the the million recoveries between events. In to as we've recently. long-term we during previously $X lower $XX to below parts for business which volume we summer, to we level. In paid remain places receive outlook fees indicated. gatherings live reimposed quarter, on events on of momentum very as that is costs fourth we have in your a ticket been expect in cash As earlier now the Putting positive than operating processing together, $XX
Operator? displayed world hard by focusing like been in times. line every safely questions, is And and by the market the creators resilient please. come. in these orientation that about have in the Eventbrite full we're are open excited advance them for and recovery help that ways are growth we that the We'd working of our extraordinary we the to day. We strengthening see With to which ingenuity let's inspired during gather
